Element 4: Training and Certification

Transcription

1 Element 4: Training and Certification Training and certification are vital components of our OHS management system. Training is an ongoing educational activity and certification is a documented level of training for specific tasks. Training ABCXX Trucking Company follows six basic steps for safety training: 1. Analyze job safety requirements. 2. Plan safety training based on analysis. 3. Train all employees. 4. Evaluate competency. 5. Train again when necessary. 6. Document safety training and evaluation. Safety orientation A comprehensive safety orientation is required by law. Our safety orientation tells employees that our company is committed to protecting their health & safety and that they are expected to be equally dedicated. Safety orientation builds awareness of hazards and requires employees to commit to follow safe work procedures. Our company owner or senior supervisor ensures that all required topics are discussed with the worker and verifies necessary certifications (such as a valid driver s license and current forklift operator ticket) before permitting the employee to start work. Both the worker and person providing the orientation sign the completed orientation form. Safety orientation legal requirements ABCXX Trucking Company complies with the Occupational Health and Safety Regulations (OHSR) requiring that a young or new worker must receive a health & safety orientation and workplace-specific training before the young or new worker begins work. Similarly, our company also complies with the Canada Labour Code Part II that requires employers to provide the information, instruction, and training necessary for every employee s health & safety at work, and to make every employee aware of all known or foreseeable health or safety hazards in the area where the employee works. Under OHSR, our safety orientation is provided to any worker who is: new to the workplace returning to a workplace where hazards have changed during worker s absence affected by a change in the hazards of a workplace relocated to a new workplace with different hazards from previous workplace Our safety orientation includes: general OHS requirements (such as company safety policies, employees rights, and injury reporting procedures) job specific requirements (such as site job task hazards and safe work procedures) Occupational Health & Safety Management for Small Employers Page 23

2 ABCXX Trucking Company - Safety Orientation Checklist Employee/Contractor Name: Orientation date: New - Date hired: Returning - Date returned: Occupational Health & Safety (OHS) Policy and Programs OHS and RTW policy Safety programs relevant to worker Job roles and responsibilities Safety contact persons: - Supervisor Kelly SuperXX - Worker OHS Rep Joe OHSXX Safe Work Procedures PPE policy and requirements First Aid procedures and facilities, equipment and personnel Hazard / close-call / incident reporting requirements and procedures Required safety / inspection checklists Required safety meetings Emergency Response Plan (ERP), emergency procedures, and contact numbers Training, certification, and qualifications verified by the company Regulatory requirements (such as CLC Part 2 COSHR and WCB OHSR) Employee rights: - to refuse of unsafe work - to know job hazards and controls - to participate in the safety program Check-in procedures and working alone or in isolation WHMIS orientation and location of the Material Safety Data Sheets (MSDS) Injury management / RTW procedures Progressive discipline policy Risk of violence in the workplace and procedures for dealing with violence Hazard & Risk Assessment process and applicable Safe Work Procedures Dangerous Goods Signature of Employee / Contractor Signature of Supervisor / Trainer Occupational Health & Safety Management for Small Employers Page 24

3 Safety orientation learning and remembering Because a new employee may struggle to remember all the information received during orientation, ABCXX Trucking Company provides a copy of this manual during the orientation and we tell all employees where to access additional OHS information. Safety orientation topics and discussion During orientation, the supervisor or trainer providing the orientation discusses each topic as needed. Orientation Topic General Requirements Personal Protective Equipment (PPE) Discussion Points When and how to use required PPE Where to obtain PPE Limitation of protection Inspection, maintenance and storage Emergency Response Plan (ERP) How to contact first aid attendants Locations of emergency equipment (such as first aid kits, fire extinguishers, spill kits) How to use emergency equipment Evacuation procedures Job Specific Requirements Mobile Equipment (Forklift) Speed limits and locations of travel lanes Load limits and procedures for safe operation Equipment inspection and maintenance How to report deficiencies Use of eye contact between operator and others in the area Lockout/Tag Out (for vehicles and mobile equipment) Define lockout When to lockout Types of lockout Review procedures for specific equipment Certification Competency means having the ability, skill, proficiency, or expertise to perform tasks in a safe, reliable, and reproducible manner. Certification is a tested and documented level of education or training required for specific tasks. Certification legal requirements Some employees are required by law to have certification. Lift truck operators and first aid attendants, for example, must be certified for their tasks. Drivers must have licences and abstracts. (This company uses the Record of Road Test to assess all aspects of driving performance.) Drivers and other workers may also require dangerous goods certificates or WHMIS training. Our company ensures that all required certifications are maintained to comply with legislation and we keep track of all employee required certifications. Certifications must be renewed before their expiry dates. Occupational Health & Safety Management for Small Employers Page 25

4 Job Specific Training and Certification All employees will be trained and instructed on safe work procedures relevant to their assigned duties and responsibilities. Owner operators will be trained, evaluated, and monitored the same as regular company workers. All workers and owner operators will be provided with job specific training on the potential hazards and risks associated with their work activities and the required safe work practices and procedures to be followed. Job specific training enables new workers to understand the operating standards of the company. When there are changes in business processes and operations, refresher training will be provided. Our company will provide or ensures that employees have obtained the necessary certification required by legislation before permitting employees to operate equipment and before assigning employees to job tasks where certification is required. Employees are responsible for: 1. Carrying with them the required proof of certifications (such as drivers licenses, first aid tickets, forklift tickets, and similar certificates) 2. Keeping track of the re-certification dates of their tickets and they must alert their supervisor/company owner to arrange refresher training. Job Specific Training Matrix for ABCXX Trucking Company Driver Position Warehouse worker Safe Driving WHMIS Work at height MSI Prevention TDG Vehicle Inspection Forklift Pallet Jack First Aid Dispatcher ABCXX Trucking Company Training Record (Enter initial date of training completed and refresher training date if required) Employee Name Safe Driving WHMIS Work at height MSI Prevention TDG Vehicle Inspection Forklift Pallet Jack First Aid Init. Ref. Init. Ref. Init. Ref. Init. Ref. Init. Ref. Init. Ref. Init. Ref. Init. Ref. Init. Ref. Occupational Health & Safety Management for Small Employers Page 26

5 Evaluation ABCXX Trucking regularly evaluates all workers to ensure that they are competent and know safe performance standards for their assigned tasks. Our evaluation program includes the following: Conduct worker competence evaluation (interview, observe, document) at least once a year for each employee. Ensure competence assessment form is signed by worker being assessed and the assessor (company owner or supervisor). Re-assess any worker who has been involved in an incident. Track all employee evaluations. Our company uses the Record of Road Test for evaluating driver s skills and the Worker Competence Assessment checklist for all employees. Worker Competence Assessment Checklist Evaluating worker competence ensures that employees have the necessary knowledge, skills, and ability to follow safe work procedures in carrying out their assigned tasks. All workers will be assessed at least annually. Worker competence assessments are also used to verify training effectiveness. Workers may be re-assessed if involved in an accident or incident. The results of the assessment are documented using the Worker Competence Assessment Checklist. Occupational Health & Safety Management for Small Employers Page 27

6 ABCXX Trucking Company Worker Competence Assessment Checklist All workers are assessed at least annually (COR audit requirement) with a combination of: 1. Documentation review to verify worker certification 2. Interviews to confirm worker knowledge 3. Job task observation to verify worker skills and abilities Worker Name Worker Occupation Date of Assessment Check appropriate boxes. Mark " " if employee meets expected competency. Mark "X" if not meeting required competency or N/A if not applicable. If competence is not acceptable, write in comments and required improvement actions. Policies & Procedures Result Comments / Improvement Actions Policies and Legal Requirements Intent of company safety policy OHS legal requirements Disciplinary policy Critical Hazards and Controls MSI hazards and controls Fall protection Hazard Identification and Safe Work Procedures Hazard assessment policy Vehicle loading and unloading Load securement Tarping Mobile equipment Forklift Pallet jack Manual lifting Dangerous goods Site safety awareness Others: Occupational Health & Safety Management for Small Employers Page 28

7 ABCXX Trucking Company Worker Competence Assessment Checklist Personal Protective Equipment (PPE) Hard hat High visibility clothing Gloves Safety boots Eye protection Others: Training and Certification Driver s abstract Lift truck operator certificate Dangerous Goods certificate First aid certificate WHMIS Other: Incident and Emergency Response Hazard, incident & injury reporting Alarms, evacuation & muster point First aid or medical aid procedures Location of emergency equipment: First aid kit Fire extinguisher Injury Management / Return to Work WorkSafeBC reporting Return to work procedure Other Competency Overall Results Worker is competent to perform assigned duties under normal supervision Improvement required and to be reassessed on Employee / Contractor Signature Owner /Supervisor Signature Occupational Health & Safety Management for Small Employers Page 29