POSITION DESCRIPTION

Transcription

1 POSITION DESCRIPTION Position Details: Title: Manager Research Department: Cancer and Blood Service Reports to: Location: General Manager - Cancer & Blood Directorate ACH Date: June 2014 Purpose of Position: 1. Work in partnership with the Clinical Director Research to provide leadership and to oversee the development, implementation and management of research activity within the regional Cancer and Blood Service. A particular focus is to oversee effective day to day operation of the research team with emphasis on the ongoing sustainability of the research department. 2. Work with the Cancer & Blood leadership team to support the growth of the research department as a centre of excellence for research, and to enhance its reputation by facilitating the design of research processes, implementation of research plans, and the dissemination and application of findings. Key Accountabilities: 1. Strategy/Business Planning: Work in partnership with the Clinical Director Research to: Be jointly responsible for research functions within the regional Cancer & Blood Service. Develop a strategic and operational plan for the research department in line with the organisation-wide HSG strategic plan and identified research priorities. Communicate and give effect to the research strategic and operational plans when developed, including change management activities, to ensure implementation in a constructive manner. Develop and implement appropriate policies, procedures (SOP s) and incentives to foster research, and to ensure its success, quality and compliance. Develop and monitor adherence to an annual budget for research/academic affairs. Participate within the Cancer & Blood HSG leadership group to provide a research perspective across the service. Work with the CD Research to develop a tumour stream MOC congruent with the other C&B tumour streams. 2. Clinical/Operational Performance: Work in partnership with the Clinical Director Research to: Ensure research department compliance with nationally and locally required standards. Ensure research department compliance with annual budget, keeping relevant Cancer & Blood leadership and the governance committee apprised of status as appropriate. Develop, maintain and ensure adherence to appropriate research quality control measures e.g. Standard Operating Procedures. Establish and maintain the appropriate management and organisational structure for the research department, consistent with the Strategic and Operational Plan, once developed. Oversee departmental activities and staffing arrangements to ensure deliverables are met according to ADHB and external requirements. Oversee investigation of service incidents and complaints, including systems review to ensure appropriate remediation. 1

2 3. Organisation-wide Programme and Change Management: Participate on working groups or committees as deemed appropriate to meeting research department outcomes. Actively lead communication and implementation of change management programmes in the research department, consistent with strategic and operational plan, once developed. Ensure all staff are informed of organisation changes and appropriate channels of communication for inputting these changes. 4. Leadership: Communicate effectively with a wide range of internal and external stakeholders to further the aspirations and meet the obligations of the research department, consistent with the agreed strategy. Model professional behaviour at all times. Undertake continuing education and development activities consistent with the position. Participate in, and where appropriate, present at external professional meetings/conferences. Communicate relevant operational and clinical information and initiatives across the research department to ensure a consistent approach is applied to o Best practice initiatives o Patient care models o Health & Safety guidelines o Quality and Clinical Safety Management Models 5. People Management: Work within organisational HR policies and practices: Actively implement retention strategies to minimise staff turnover. Encourage and support the service culture shift through consistent messages and two-way communication. Ensure recruitment practices reflect the strategic goals for the research department and the organisation. Actively support and implement strategies that will ensure adoption of patient-focused outcome. Ensure programmes are in place for ongoing education and teaching of staff. Provide oversight to ensure that all staff practice within their level of competence and experience. Provide regular performance appraisal and feedback to direct reports. Authorities: (as per delegated authority policy) This position has the following delegated authority As per Level 3 Manager delegations Direct Reports (if applicable): TBA Budget Accountability (if applicable): Operational budget 2.5 mil approx Cancer and Blood Research units Relationships: External Internal Committees/Groups Health providers outside ADHB Universities and other tertiary establishments, locally, nationally and internationally Funding agencies Pharmaceutical organisations National research bodies Other research departments and agencies General Manager Service Manager Clinical Directors Oncology Research Steering Committee Research staff He Kamaka Oranga Other Team Leaders/CN s Other ADHB Operating Units Learning and Development Allied Health Staff Medical Staff Professional Advisors Clients/Customers/Patients Clinical Quality & Clinical Safety Health & Safety IS 2

3 PERSON SPECIFICATION Personal Specification: Education/Achievements Essential Desirable Professional Work Experience Specific Competencies Personal Qualities Appropriate research experience, including working knowledge and oversight of clinical trials Experience in managing a team Knowledge of the implications of the Treaty of Waitangi with a commitment to biculturalism Demonstrates a working knowledge of clinical trial protocols including procedures and documentation to ensure the safe and accurate conduct and recording of studies Demonstrate understanding of ethical issues and patient advocacy responsibilities consistent with role Demonstrates superb organisational skills Demonstrates good decision making abilities Demonstrates ability to work well under pressure Demonstrates expertise in coaching and performance management Demonstrates clinical expertise Team building skills Ability to facilitate change Negotiation and conflict management abilities Leadership and vision Ability to communicate and reinforce a professional vision Sound computer skills, including MS Office products and experience in a range of software packages Knowledge of Healthcare Organisations Commitment to providing a quality service Advanced professionalism Excellent communicator verbal and written Accountability for time, performance and productivity Relevant Tertiary Qualification Experience in managing a health professional team within a research environment 3

4 Competency 1. Financial / Business Management Description Ability to develop and implement strategic and operational plans, including financial component. Encourage and support staff in developing new business initiatives Clearly communicate plans and expectations to staff 2. Clinical / Operational Performance Leads process of positive service change, identifies barriers and supports the team during transition Leads and encourages staff to continually improve service delivery Understands the importance of the patient care process and actively seeks service improvements 3. Change Management Contributes to the change management projects by coaching staff, and championing issues. Participates in change management projects across the service and organisation-wide Supports staff in undertaking new challenges 4. People/Team Leadership Actively listens to staff and provides ongoing feedback Actively recognises the achievement of others Clearly communicates with staff and provides an environment during one-on-one and performance appraisals which is supportive and positive Actively implements recruitment and retention strategies in line with organisation-wide objectives Builds a supportive team environment through listening and being flexible within organisation guidelines 5. Value Diversity Understand significance of Treaty of Waitangi Display cultural sensitivity Appreciate insights and ideas of all individuals and work effectively with these differences 6. Customer Service Develops positive working relationships with patients/customers and seeks to meet their needs Treats patients/ customers as a first priority and strives to improve service 7. Quality Maintains quality and devises systems to support 4

5 WORKING FOR ADHB EXPECTATIONS OF EMPLOYEES CITIZENSHIP All employees are expected to contribute to the innovation and improvement of Auckland District Health Board as an organisation. This means: Using resources responsibly Models ADHB values in all interactions Maintaining standards of ethical behaviour and practice Meeting ADHB s performance standards Participating in organisation development and performance improvement initiatives Helping to develop and maintain Maori capability in ADHB, including developing our understanding of the Treaty of Waitangi and ways in which it applies in our work Raising and addressing issues of concern promptly THE EMPLOYER AND EMPLOYEE RELATIONSHIP We have a shared responsibility for maintaining good employer/employee relationships. This means: Acting to ensure a safe and healthy working environment at all times Focusing our best efforts on achieving ADHB s objectives A performance agreement will be reached between the employee and their direct manager and/or professional leader containing specific expectations. CONSUMER/CUSTOMER/STAKEHOLDER COMMITMENT All employees are responsible for striving to continuously improve service quality and performance. This means: Taking the initiative to meet the needs of the consumer/customer/stakeholder Addressing our obligations under the Treaty of Waitangi Involving the consumer/customer/stakeholder in defining expectations around the nature of the services to be delivered and the timeframe Keeping the consumer/stakeholder informed of progress Following through on actions and queries Following up with the consumer/customer/stakeholder on their satisfaction with the services PROFESSIONAL DEVELOPMENT As the business of ADHB develops, the responsibilities and functions of positions may change. expected to contribute and adapt to change by: All staff are Undertaking professional development Applying skills to a number of long and short term projects across different parts of the organisation Undertaking such development opportunities as ADHB may reasonably require 5