Qualifications Pack for Design Engineer Aerospace Systems Integrator QUALIFICATION PACK OCCUPATIONAL STANDARDS FOR AEROSPACE & AVIATION INDUSTRY

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1 Qualifications Pack for Design Engineer Aerospace Systems Integrator QUALIFICATION PACK OCCUPATIONAL STANDARDS FOR AEROSPACE & AVIATION INDUSTRY OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS are performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding Aerospace and Aviation Sector Skills Council (AASSC) TTI, HAL Suranjandas Road, Vimanapura Bangalore Karnataka INDIA contact@aassc.in Contents Introduction 1. Introduction and Contacts.. P.1 2. Qualifications Pack......P.2 3. Glossary of Key Terms......P.3 4. OS Units..... P.5 5. Annexure: Nomenclature for QP & OS.. P Assessment Criteria. P.26 Qualifications Pack Design Engineer Aerospace Systems Integrator SECTOR: Aerospace and Aviation SUB-SECTOR: Design and Development OCCUPATION: Aerospace Design/R&D REFERENCE ID: AAS/Q3104 ALIGNED TO: NCO-2015/NIL Brief Job Description: Design Engineer Aerospace Systems Integrator is responsible for providing direction to the technical team with respect to flow down of system requirements, oversight of investigations and analyses, and integration of system elements with themselves and with the system. He may be assigned all engineering responsibilities for a particular application, including interfacing with customers (government and commercial), program office, operations, and internal support groups as required. Personal Attributes: The individual should have analytical ability, attention to detail and systematic thought process. He should have good communication and interpersonal skills and should be able to work as part of a team. 1

2 Qualifications Pack for Design Engineer Aerospace Systems Integrator Qualifications Pack Code AAS/Q3104 Job Details Job Role Design Engineer Aerospace Systems Integrator Credits (NSQF) TBD Version number 1.0 Sector Aviation & Aerospace Drafted on 03/08/2017 Sub-sector Design and Development Last reviewed on 10/11/2017 Occupation Aerospace Design/R&D Next review date 10/11/2020 NSQC Clearance On NA Job Role Design Engineer Aerospace Systems Integrator The Design Engineer Aerospace Systems Integrator may Role Description be assigned all engineering responsibilities for a particular application, including interfacing with customers (government and commercial), program office, operations, and internal support groups as required. NSQF Level 7 Minimum Educational Qualifications Pursuing final year Bachelor s degree ( for training purpose) Bachelor s Degree in Mechanical / Aeronautical / Electrical / Electronics and allied engineering branches ( for Job entry) Maximum Educational Qualifications Training (Suggested but not mandatory) Minimum Job Entry Age Experience Applicable National Occupational Standards (NOS) Performance Criteria Not Applicable Not Applicable 22 years Min. 4 years in aerospace design domain Compulsory: 1. SSC/N0703 Create documents for knowledge sharing 2. AAS/N3104 Design, co-ordinate and integrate between various entities involved in design and development 3. AAS/N0503 Work effectively in a team 4. AAS/N3201 Maintain organisational safety and information security As described in the relevant OS units 2

3 Qualifications Pack for Design Engineer Aerospace Systems Integrator Definitions Keywords /Terms Sector Sub-sector Occupation Job role Occupational Standards (OS) Performance Criteria National Occupational Standards (NOS) Qualifications Pack (QP) Electives Options Unit Code Unit Title Description Scope Knowledge and Understanding Organisational Context Technical Knowledge Core Skills/ Generic Description Sector is a conglomeration of different business operations having similar business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests. Sub-sector is derived from a further breakdown based on the characteristics and interests of its components. Occupation is a set of job roles, which perform similar/ related set of functions in an industry. Job ro l e d e f i n e s a unique s e t of f u n c t i o n s that together f o r m a unique employment opportunity in an organisation. OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts. Performance criteria are statements that together specify the standard of performance required when carrying out a task. NOS are occupational standards which apply uniquely in the Indian context. QP comprises the set of OSs, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code. Electives are NOS/set of NOS that are identified by the sector as contributive to specialization in a job role. There may be multiple electives within a QP for each specialized job role. Trainees must select at least one elective for the successful completion of a QP with Electives. Options are NOS/set of NOS that are identified by the sector as additional skills. There may be multiple options within a QP. It is not mandatory to select any of the options to complete a QP with Options. Unit code is a unique identifier for an Occupational Standard, which is denoted by an N Unit title gives a clear overall statement about what the incumbent should be able to do. Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for. Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required. Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual need to perform to the required standard. Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility. Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities. Core skills or generic skills are a group of skills that are the key to learning and working in today s world. These skills are typically needed 3

4 Skills Qualifications Pack for Design Engineer Aerospace Systems Integrator in any work environment in today s world. In the context of the OS, these include communication related skills that are applicable to most job roles. Keywords /Terms NOS NSQF QP Description National Occupational Standard(s) National Skills Qualifications Framework Qualifications Pack 4

5 SSC/N0703 Create documents for knowledge sharing National Occupational Standard Overview This unit is about creating documents (such as case studies, best practices, project artifacts, reports, minutes, policies, procedures, work instructions etc.) for sharing knowledge with internal or external stakeholders. 5

6 National Occupational Standard SSC/N0703 Create documents for knowledge sharing Unit Code Unit Title (Task) Description Scope SSC/N0703 Create documents for knowledge sharing This unit is about creating documents (such as case studies, best practices, project artifacts, reports, minutes, policies, procedures, work instructions etc.) for sharing knowledge with internal or external stakeholders. This unit is not intended to cover technical documents or documents to support the deployment and use of products/applications, which are dealt with in different standards. This unit/task covers the following: Appropriate people: line manager Performance Criteria(PC) w.r.t. the Scope Element Knowledge and Understanding (K) A. Organisational Context (Knowledge of the company / organisation and its processes) owner of documents subject matter experts shop floor technicians / operators Performance Criteria To be competent, the user/individual on the job must be able to PC1. establish with appropriate people the purpose, scope, formats and target audience for the documents PC2. access existing documents, language standards, templates and documentation tools from your organization s knowledge base PC3. liaise with appropriate people to obtain and verify the information required for the documents PC4. confirm the content and structure of the documents with appropriate people PC5. create documents using standard templates and agreed language standards PC6. review documents with appropriate people and incorporate their inputs PC7. submit documents for approval by appropriate people PC8. publish documents in agreed formats PC9. update your organization s knowledge base with the documents PC10. comply with your organization s policies, procedures and guidelines when creating documents for knowledge sharing You need to know and understand: KA1. your organization s policies, procedures and guidelines for creating documents for knowledge sharing KA2. the purpose and scope of the work to be carried out and the importance of keeping within these boundaries KA3. who to involve when developing documents and their roles and responsibilities KA4. intended audiences for documents KA5. your organization s knowledge base and how to access and update this KA6. the importance of verifying information obtained for documents and how to do this 6

7 SSC/N0703 B. Technical Knowledge Skills (S) [Optional] A. Core Skills/ Generic Skills KA7. KA8. KA9. Create documents for knowledge sharing the importance of reviewing documents with others how to use feedback to improve documents your organization s processes and procedures for approving and publishing documents KA10. methods and techniques used when working with others KA11. tools, templates and language standards available and how to use these KA12. the work element for documents created KA13. how to convert the work element into meaningful documents by proper abstraction and categories suited to standard templates You need to know and understand: KB1. the purpose and scope of the work to be carried out and the importance of keeping within these boundaries KB2. sources of information and reference materials for creating documents KB3. different styles used in documents, including: KB4. KB5. KB6. KB7. KB8. your organization s house style types and styles of documents templates different ways of structuring documents and how to select the best structure for the agreed content how to check and make corrections to documents for common editorial problems and errors, including: deviations factual accuracies linguistic mistakes discrepancies errors ambiguities in content formatting the importance of obtaining approval for documents and who to obtain this from change management procedures, including version control and approvals how to use document preparation tools including Word, Visio, PowerPoint, Excel Writing Skills SA1. complete accurate well written work with attention to detail SA2. communicate with others in writing Reading Skills SA3. follow guidelines, procedures, rules and service level agreements Oral Communication (Listening and Speaking skills) 7

8 SSC/N0703 Create documents for knowledge sharing SA4. listen effectively and orally communicate information accurately SA5. ask for clarification and advice from others B. Professional Skills Decision Making SB1. identify anomalies in data SB2. make a decision on a suitable course of action SB3. time management SB4. multi-tasking Plan and Organise SB5. plan and organize your work to achieve targets and deadlines SB6. manage your time effectively SB7. handle multiple tasks concurrently Customer Centricity SB8. check that your own and/or your peers work meets customer requirements SB9. work effectively in a customer facing environment SB10. build and maintain positive and effective relationships with customers Problem Solving: SB11. seek clarification on problems from others SB12. apply problem-solving approaches in different situations SB13. refer anomalies to the line manager Analytical Skills SB14. analyze data and activities SB15. configure data and disseminate relevant information to others SB16. pass on relevant information to others Critical Thinking Skills SB17. provide opinions on work in a detailed and constructive way SB18. apply balanced judgments to different situations Attention to Detail SB19. check your work is complete and free from errors SB20. get your work checked by others Team Working SB21. work independently and collaboratively SB22. work effectively in a team environment SB23. contribute to the quality of team working C. Technical Skills SC1. use information technology effectively to input and/or extract data accurately SC2. identify and refer anomalies in data SC3. store and retrieve information SC4. keep data secure SC5. agree objectives and work requirements SC6. use coding standards 8

9 SSC/N0703 Create documents for knowledge sharing SC7. keep up to date with changes, procedures and practices in your role 9

10 SSC/N0703 Create documents for knowledge sharing NOS Version Control NOS Code SSC/N0703 Credits(NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 30/04/2013 Industry Sub-sector Engineering and R&D Last reviewed on 31/01/2015 Next review date 31/03/

11 AAS/N3104 Design, co-ordinate and integrate between various entities involved in design and development National Occupational Standard Overview This unit is about the tasks to be undertaken by design engineer systems integrator. 11

12 AAS/N3104 National Occupational Standard Unit Code Unit Title (Task) Description Scope Design, co-ordinate and integrate between various entities involved in design and development AAS/N3104 Performance Criteria (PC) w.r.t. the Scope Element Design, develop, coordinate and integrate systems Design, co-ordinate and integrate between various entities involved in design and development This unit is about the tasks to be undertaken by design engineer systems integrator This OS unit/task covers the following: Design, develop, co-ordinate and integrate systems Performance Criteria To be competent, the user/individual on the job must be able to: PC1. collect/gather information related to systems to be integrated, specifications, layouts etc. PC2. understand the specifications and general arrangement drawing of product being developed PC3. define technical objectives design verification & validation PC4. analyse, plan and execute draft design for various systems required in product development PC5. establish, maintain, and execute product level plans PC6. document and maintain the basis of system calculations and selection of appropriate products PC7. obtain approvals from appropriate design authority PC8. assist in raising purchase requisitions for the approved products and release manufacturing drawings based on approved design PC9. undertake development testing, verification and lifecycle documentation PC10. conform to configuration management and change control procedures and policies PC11. conduct/participate in design reviews and customer audits PC12. effectively communicate with all levels of the organisation Knowledge and Understanding (K) A. Organisational Context (Knowledge of the company / organisation and its processes) The user/individual on the job needs to know and understand: KA1. organisation s objective, vision, diversified segments, products etc KA2. regulatory requirements and organization s procedures for information security KA3. organisation s requirement for IP protection KA4. hazard and risk management as defined by organisation KA5. compliance requirement for the roles and responsibility KA6. organisation s safety and security requirements B. Technical Knowledge The user/individual on the job needs to know and understand: KB1. various systems and manufacturing processes KB2. standards, codes, best practices and policy KB3. drafting skills using AutoCAD, 3D modelling software and special software KB4. selection of appropriate software and equipment 12

13 AAS/N3104 Skills (S) A. Core Skills/ Generic Skills Design, co-ordinate and integrate between various entities involved in design and development Writing Skills SA1. complete accurately, a well written report, in the English language detailing situations of emergency with attention to detail Reading Skills SA2. read instructions/guidelines/procedures/rules Oral Communication (Listening and Speaking skills) B. Professional Skills SA3. listen to and orally communicate information with all concerned Decision Making SB1. make decisions on a suitable course of action or response if permitted by the authority matrix Plan and Organise SB2. monitor efficient functioning of all activities SB3. plan and organise work to achieve targets and deadlines Customer Centricity SB4. communicate with customers and other stakeholders in a courteous manner SB5. maintain cordial work relationship Problem Solving SB6. identify trends/common causes for errors and suggest possible solutions to the supervisor/management SB7. identify and correct errors Analytical Skills SB8. analyse best possible solutions (cost, time, effort, etc.) suited for operations Critical Thinking Skills SB9. concentrate on task at hand and complete it without errors SB10. apply balanced judgment to different situations 13

14 AAS/N3104 NOS Version Control Develop systems for product lifecycle management NOS Code AAS/N3104 Credits(NSQF) TBD Version number 1.0 Industry Aerospace and Aviation Drafted on 03/08/2017 Industry Sub-sector Design and Development Last reviewed on 10/11/2017 Occupation Aerospace Design/R&D Next review date 10/11/

15 AAS / N0503 Work effectively in a team National Occupational Standard Overview This unit is about working effectively in a team 15

16 AAS/N0503 Work effectively in a team National Occupational Standard Unit Code Unit Title Description Scope Performance Criteria Element Support the work team AAS / N0503 Work Effectively in a team This NOS describes the skills and knowledge required to work effectively within and with teams. The scope of this unit shall include Support the work team Maintain personal presentation Develop effective work habits Performance Criteria To be competent, the user/individual on the job must be able to: PC1. display courteous and helpful behaviour at all times PC2. take opportunities to enhance the level of assistance offered to colleagues PC3. meet all reasonable requests for assistance within acceptable workplace timeframes PC4. complete allocated tasks as assigned PC5. seek assistance when difficulties arise PC6. use questioning techniques to clarify instructions or responsibilities, PC7. identify and display a non-discriminatory attitude in all contacts with customers and other staff members Maintain personal presentation Develop effective work habits To be competent, the user/individual on the job must be able to: PC8. observe appropriate dress code and presentation as required by the workplace, job role and level of customer contact PC9. follow personal hygiene procedures according to organisational policy To be competent, the user/individual on the job must be able to: PC10. interpret, confirm and act on workplace information, instructions and procedures relevant to the particular task PC11. interpret, confirm and act on legal requirements with regards to anti-discrimination, sexual harassment and bullying PC12. ask questions to seek and clarify workplace information PC13. plan and organise daily work routine within the scope of the job role PC14. prioritise and complete tasks according to required timeframes PC15. identify work and personal priorities and achieve a balance between competing priorities 16

17 AAS/N0503 nowledge and Understanding (K) A. Organisational Context Work effectively in a team On the job the individual needs to apply organisational knowledge of: KA1. policies and procedures relating to the job role KA2. the value system of the organisation KA3. employee rights and obligations KA4. the reporting hierarchy and escalation matrix B. Technical Knowledge On the job the individual needs to apply technical knowledge of communication and interpersonal skills to: KB1. ask questions to identify and confirm requirements KB2. follow routine instructions through clear and direct communication KB3. use language and concepts appropriate to cultural differences KB4. use and interpret non-verbal communication KB5. the scope of information or materials required within the parameters of the job role KB6. consequences of poor team participation on job outcomes Skills (S) A. Core Skills/ Generic Skills B. Professional Skills Decision Making Writing Skills, On the job the individual needs to be able to: SA1. complete documentation Reading Skills On the job the individual needs to be able to: SA3. read information accurately SA4. read and interpret data sheets Oral Communication (Listening and Speaking skills) SA5. listen to and orally communicate information with all concerned On the job the individual needs to be able to: SB1. make appropriate decisions regarding the responsibilities of the job role Plan and Organise SB2. monitor efficient functioning of all activities SB3. plan and organise work to achieve targets and deadlines Customer Centricity SB4. communicate with customers and other stakeholders in a courteous manner SB5. maintain effective work relationship Problem Solving SB6. identify trends/common causes for errors and suggest possible solutions to the supervisor / management SB7. identify and correct errors 17

18 AAS/N0503 Analytical Thinking Work effectively in a team SB8. analyse best possible solutions (cost, time, effort, etc.) suited for operations Critical Thinking SB9. concentrate on task at hand and complete it without errors SB10. apply balanced judgments to different situations 18

19 AAS/N0503 Work effectively in a team NOS Version Control NOS Code AAS/N0503 Credits(NSQF) TBD Version number 1.0 Industry Aerospace and Aviation Drafted on 03/08/2017 Industry Sub-sector Design and Development Last reviewed on 10/11/2017 Occupation Aerospace Design/R&D Next review date 10/11/

20 AAS/N3201 Maintain organisational safety and information security National Occupational Standard Overview This unit is about compliance to organisation safety and ensuring that it meets the set organisational requirements for health, safety and information security. 20

21 AAS/N3201 Maintain organisational safety and information security National Occupational Standard Unit Code Unit Title (Task) Description Scope AAS/N3201 Performance Criteria (PC) w.r.t. the Scope Element Comprehending the safety and information security procedures for conduct of operations including Intellectual Property (IP), data security, document control, hierarchical approvals, health, safety and security Maintain organisational safety and information security This unit is about monitoring your working environment and making sure it meets requirements for health, safety and security. This unit/task covers the following: Comprehending the safety and information security procedures for conduct of operations including Intellectual Property (IP), data security, document control, hierarchical approvals, health, safety and security Performance Criteria To be competent, you must be able to: PC1. comply with your organization s IT policies and procedures for safety of data and information PC2. adhere to the organisation's policies pertaining to accesses granted, usage, modification of any information or recording or destruction of information PC3. report any identified breaches of data or information in any form to the authority as described by the organisation PC4. report any theft of intellectual property according to the organisation policy PC5. record, control the document version and take appropriate approvals for the documents, plans or drawings according to organisational hierarchy PC6. follow your organization s safety procedures at workplace and act promptly, calmly, and efficiently in case of disruption PC7. recommend improvement related to safety and security at the workplace PC8. comply to any health and safety requirements set by an organisation Knowledge and Understanding (K) A. Organisational Context (Knowledge of the company / organisation and its processes) You need to know and understand: KA1. regulatory requirements and organization s procedures for health, safety and information security KA2. what is meant by an Intellectual property (IP), including the identification and prevention of theft at workplace KA3. how and when to maintain version and document control, post seeking approvals from the competent organisational authority KA4. the 5S principles (Seiri, Seiton, Seiso, Seiketsu, and Shitsuke) for efficient productivity and quality at workplace 21

22 AAS/N3201 Maintain organisational safety and information security B. Technical Knowledge Skills (S) A. Core Skills/ Generic Skills B. Professional Skills You need to know and understand: KB1. IP management, including filing patents/copyrights/design registrations, documentation and control KB2. design standards, practices, procedure and methods followed by your organisation KB3. how to report breaches in safety and information security KB4. cyber security policy of your organisation KB5. procedures for evacuation of staff at workplace KB6. reporting procedures related to health, safety and security Writing Skills SA1. complete accurate, well written work with attention to detail Reading Skills SA2. read instructions, guidelines, procedures, rules and service level agreements Oral Communication (Listening and Speaking skills) SA3. listen effectively and orally communicate information accurately Decision Making SB1. make a decision on a suitable course of action Plan and Organise SB2. plan and organize your work to meet health, safety and security requirements Customer Centricity SB3. build and maintain positive and effective relationships with colleagues and customers Problem Solving SB4. apply problem solving approaches in different situations Analytical Skills SB5. analyse data and activities Critical Thinking Skills SB6. apply balanced judgments to different situations 22

23 AAS/N3201 NOS Version Control Maintain organisational safety and information security NOS Code AAS/N3201 Credits(NSQF) TBD Version number 1.0 Industry Aerospace and Aviation Drafted on 03/08/2017 Industry Sub-sector Design and Development Last reviewed on 10/11/2017 Occupation Aerospace Design/R&D Next review date 10/11/

24 Qualification pack for Design Engineer Systems Engineering Annexure Nomenclature for QP and NOS Qualifications Pack 9 characters [ABC]/ Q 0101 [Insert 3 letter code for SSC] Q denoting Qualifications Pack QP number (2 numbers) Occupation (2 numbers) Occupational Standard An example of NOS with N 9 characters [ABC] / N 0101 [Insert 3 letter code for SSC] N denoting National Occupational Standard OS number (2 numbers) Occupation (2 numbers) 24

25 Qualification pack for Design Engineer Systems Engineering The following acronyms/codes have been used in the nomenclature above: Sub-sector Range of Occupation numbers Airline Operations Manufacturing & Assembly MRO Design and Development Airport Operations, Air Cargo & Ground Handling Sequence Description Example Three letters Industry name AAS Slash / / Next letter Whether QP or NOS N Next two numbers Occupation code 01 Next two numbers OS number 01 25

26 Qualification pack for Design Engineer Aerospace Systems Integrator CRITERIA FOR ASSESSMENT OF TRAINEES Job Role: Design Engineer Aerospace Systems Integrator Qualification Pack: AAS/Q3104 Sector Skill Council: Aerospace and Aviation Sector Skill Council Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below). 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion. 6. To pass the Qualification Pack, every trainee should score a minimum of 70% of aggregate marks to successfully clear the assessment. 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack. Compulsory NOS Total Marks: 100 Assessment outcomes Assessment Criteria for outcomes Total Marks PC1. establish with appropriate people the 1. SSC/N0703 purpose, scope, formats and target Create audience for the documents documents for knowledge sharing PC2. PC3. PC4. PC5. PC6. access existing documents, language standards, templates and documentation tools from your organization s knowledge base liaise with appropriate people to obtain and verify the information required for the documents confirm the content and structure of the documents with appropriate people create documents using standard templates and agreed language standards review documents with appropriate people and incorporate their inputs 100 Out of Marks Allocation Theory Skills Practical

27 PC7. Qualification pack for Design Engineer Aerospace Systems Integrator submit documents for approval by appropriate people PC8. publish documents in agreed formats PC9. PC10. update your organization s knowledge base with the documents comply with your organization s policies, procedures and guidelines when creating documents for knowledge sharing Total Compulsory NOS Total Marks: 100 Marks Allocation Assessment outcomes 2. AAS/N3104 design, coordinate and integrate between various entities involved in design and development PC1. PC2. PC3. PC4. PC5. PC6. PC7. Assessment Criteria for outcomes collect/gather information related to systems to be integrated, specifications, layouts etc. understand the specifications and general arrangement drawing of product being developed define technical objectives design verification & validation analyse, plan and execute draft design for various systems required in product development establish, maintain, and execute product level plans document and maintain the basis of system calculations and selection of appropriate products obtain approvals from appropriate design authority in-charge Total Marks 100 Out of Theory Skills Practical PC8. raise purchase requisitions for the approved products and release manufacturing drawings based on approved design PC9. undertake development testing, verification and lifecycle documentation PC10. conform to configuration management and change control procedures and policies PC11. conduct/participate in design reviews and customer audits PC12. effectively communicate with all levels of the organization Total

28 Qualification pack for Design Engineer Aerospace Systems Integrator Assessment outcomes 3. AAS/N0503 Work Effectively in a Team PC1. PC2. PC3. Compulsory NOS Total Marks: 100 Assessment Criteria for outcomes display courteous and helpful behaviour at all times take opportunities to enhance the level of assistance offered to colleagues meet all reasonable requests for assistance within acceptable workplace timeframes Total Marks Marks Allocation Out of Theory Skills Practical PC4. complete allocated tasks as required PC5. seek assistance when difficulties arise PC6. use questioning techniques to clarify instructions or responsibilities PC7. identify and display a non-discriminatory attitude in all contacts with customers and other staff members PC8. observe appropriate dress code and presentation as required by the workplace, job role and level of customer contact PC9. follow personal hygiene procedures according to organisational policy and relevant legislation PC10. interpret, confirm and act on workplace information, instructions and procedures relevant to the particular task PC11. interpret, confirm and act on legal requirements in regard to antidiscrimination, sexual harassment and bullying PC12. ask questions to seek and clarify workplace information PC13. plan and organise daily work routine within the scope of the job role PC14. prioritise and complete tasks according to required timeframes PC15. identify work and personal priorities and achieve a balance between competing priorities Total

29 Qualification pack for Design Engineer Aerospace Systems Integrator Compulsory NOS Total Marks: 100 Assessment outcomes Assessment Criteria for outcomes Total Marks PC1. comply with your organization s IT policies 4. AAS/N3201 and procedures for safety of data and Maintain organisational PC2. adhere to the organisation's policies safety and information pertaining to accesses granted, usage, security modification of any information or recording or destruction of information PC3. PC4. PC5. PC6. report any identified breaches of data or information in any form to the authority as described by the organisation. report any theft of intellectual property according to the organisation policy record, control the document version and take appropriate approvals for the documents, plans or drawings according to organisational hierarchy follow your organization s safety procedures at workplace and act promptly, calmly, and efficiently in case of disruption 100 Out of Marks Allocation Theory Skills Practical PC7. PC8. recommend improvement related to safety and security at the workplace comply to any health and safety requirements set by an organisation Total