Unique Community Unique Content Unique Conversations Our Mission: Equip HR to proactively lead the rapidly changing world of work.

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1 Unique Community Unique Content Unique Conversations Our Mission: Equip HR to proactively lead the rapidly changing world of work. November 6, 2018 Leadership Development in the Digital Age Slide 1

2 WELCOME 2018 Theme: Organizational Agility in the Digital Age 2018 PROGRAM #5 Leadership Development in the Digital Age Guest Presenters: Shreya Sarkar-Barney Andrew Wilhelms November 6, 2018 Leadership Development in the Digital Age Slide 2 November 6, 2018 NetApp, Sunnyvale, CA

3 Unique Community Unique Content Unique Conversations Social Media - visit us at: November 6, 2018 Leadership Development in the Digital Age Slide 3

4 OUR HOST THANK YOU! VENUE AND BREAKFAST SPONSOR November 6, 2018 Leadership Development in the Digital Age Slide 4

5 TODAY Participation is encouraged Please silence your phones and other devices Verify your log-in to the Program Evaluation site Networking opportunities Board members have blue ribbons on their badges, see them for more information First timers and guests have ribbons on their badges; please make them feel welcome Resource materials on the registration table, including new Fact Sheet Disclaimer: Consent to Use of Images or Voice Registration and attendance at, or participation in, HRSF meetings and other activities constitutes an agreement by the registrant to the use and distribution of the registrant s or attendee s image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities by HRSF and other third parties, including but not limited to the venue and the speaker. November 6, 2018 Leadership Development in the Digital Age Slide 5

6 DIGITAL TRANSFORMATION AT HRSF We are using SurveyMonkey software, to better collect and analyze your responses to our program evaluation questions. First, check that you can access the site, before the formal meeting begins at 8:30 or during the break at about 10:00. Use one of these: Go to Go to surveymonkey.com and enter 2MJPD8F Scan the QR code on the tent card at your table Use the link that was ed to you You can fill in your responses at any time, and stop or go back, but once submitted, you cannot access it again. November 6, 2018 Leadership Development in the Digital Age Slide 6

7 AGENDA 8:00 Registration, Breakfast, Networking 8:30 Welcome and Overview of HRSF Paula Schmidlin 8:35 Presentation of Survey Results Shreya Sarkar-Barney 9:00 Speaker Presentation Andrew Wilhelms 10:00 Refreshment Break and Networking 10:25 Innovation Tournament 11:00 Wrap-Up, Program Evaluation and Networking 11:30 Conclusion November 6, 2018 Leadership Development in the Digital Age Slide 7

8 TODAY S SPEAKERS Shreya Sarkar-Barney CEO and Founder Andrew Wilhelms Sr. Director, Talent Management November 6, 2018 Leadership Development in the Digital Age Slide 8

9 AGENDA 8:00 Registration, Breakfast, Networking 8:30 Welcome and Overview of HRSF Paula Schmidlin 8:35 Presentation of Survey Results Shreya Sarkar-Barney 9:00 Speaker Presentation Andrew Wilhelms 10:00 Refreshment Break and Networking 10:25 Innovation Tournament 11:00 Wrap-Up, Program Evaluation and Networking 11:30 Conclusion November 6, 2018 Leadership Development in the Digital Age Slide 9

10 Digital Leadership Growing Leaders for the Digital Age Shreya Sarkar-Barney, Ph.D. CEO and Founder, Human Capital Growth

11 We help organizations achieve better outcomes through talent using science, analytics, and empathy. Talent Management Excellence Leadership Excellence Drive business impact through timely talent actions Deliver measurable and sustained improvements in leadership 11

12 Research Question How is leading in the digital age different than leading in general? 12

13 Research Archival leadership assessment Interviews with digital leaders Industry reports Scientific research Amazon Cisco Cognizant Technologies Eaton General Mills Honda HP Honeywell Sun Microsystems Tesla Tata Sons Yahoo 13

14 Insights for Talent Management Traits Job requirements Hire Develop Competencies Support Culture 14

15 The Challenge Digitally mature companies are 26% more profitable than their industry competitors. 70% of leaders lack the skills to transform their organization to be digitally enabled. Source: 15

16 The Most Valuable Companies are Digital 16

17 Singles Day One-day only ecommerce sale $25.3 billion 2017 US Black Friday sales $5 billion 2017 REIMAGINGING eretail Retail-tainment Uni-marketing First delivery made in min. of purchase 17

18 The Job of a Digital Leader 18 Copyright Human Capital Growth. All Rights Reserved.

19 Digital Leaders Create Value in New Ways Not just about doing the same thing faster, better, cheaper Taking a traditional business and doing it differently Successful digital leaders disrupt the marketplace Value created in one place taken away from an other Amazon Border Apple Motorola Netflix Blockbuster WhatsApp Telecom Uber Taxis Airbnb Hotels Paypal Banks 19

20 Digital Age: Changing Demands on Leaders Traditional Jobs Job Demands Execution excellence Global mindset Process improvement Quality assurance Service excellence Digital Era Jobs Job Demands Build ecosystems Innovate Architect User experience Customer centric Leadership Requirements Plan and manage Hold others accountable Delegate Fill open positions; train and engage employees Ensure compliance Leadership Requirements Agility/adaptability Conflict management Talent management Entrepreneurial Customer centricity Create a culture of innovation 20

21 Unique Traits and Abilities Associated with Digital Leadership 21 Copyright Human Capital Growth. All Rights Reserved.

22 Important Leader Traits and Behaviors Traits and Attributes of Effective Leaders General Leadership High energy level Tolerance for stress Emotional maturity Integrity Conscientiousness Self-confidence Extraversion Agreeableness Intelligence Metacognition Motivation Skills: Technical, conceptual, interpersonal Values Interests Digital Leadership Curious Courageous Creative Empathy Resilient Risk taker Ability to gain the trust of others 22

23 Digital Leadership Competencies 23 Copyright Human Capital Growth. All Rights Reserved.

24 Evidence-based Leadership Competencies STRATEGY Envision and lead strategically Exercise financial acumen Lead with customer insight PEOPLE Influence and persuade Motivate and engage Lead and develop teams OPERATIONS Plan and track progress Manage performance Ensure execution excellence CHANGE Exercise business acumen Lead innovation Lead change 24

25 Competencies for the Digital Era Digital Leadership: Strategic focus Make good bets on innovation Risk taking Lean on exponential technologies and tools to create the future Customer centricity STRATEGY Envision and lead strategically Exercise financial acumen Lead with Customer insight Nokia dominated the mobile-phone industry in 2007 but failed to foresee the transition to touch screen smartphones 25

26 Competencies for the Digital Era Digital Leadership: Operational focus Navigate organizational structures to achieve speed and agility Experimentation, fail fast fail early Lean operations, doing more with less OPERATIONS Plan and track progress Manage Performance Ensure execution excellence Multiple stage-gates processes delayed product launch, lack of funding prevented building out functionality to make the product competitive. 26

27 Competencies for the Digital Era Digital Leadership: Change focus Mandate to innovate Lead change while still successful Look beyond functional boundaries for new CHANGE Exercise business acumen Lead innovation Lead change ideas Change in regulations will likely threaten our highly profitable business 3 to 5 years from now. Difficult to convince the organization to change when things are going great. 27

28 Competencies for the Digital Era Digital Leadership: People focus Influence and create alignment to move in a new direction Hands on leader Manage conflict Get the right skills onboard PEOPLE Influencing and persuading Motivating and engaging Leading and developing teams Creative talent don t want to work 9-5 jobs. Nor do they do well in structured work places. The design team must be run differently. 28

29 Organizational Culture to Support Digital Leaders 29 Copyright Human Capital Growth. All Rights Reserved.

30 Make it safe to take risks Across 132 scientific studies Trust in leader positively linked to risk taking Trust and Risk Taking 18% TRUST COMPONENTS Leader wants the best for others Leader operates with a high level of integrity Leader has the technical and interpersonal skills needed to do the work Source: Colquitt, J. A., Scott, B. A., & LePine, J. A. (2007). Trust, Trustworthiness, and Trust Propensity: A Meta-Analytic Test of Their Unique Relationships With Risk Taking and Job 30 Performance. Journal of Applied Psychology, 92(4),

31 Summary Digital leaders reimagine the business model in ways that disrupts the marketplace are curious, resilient, and trustworthy take risks and learn how to make good bets influence change even when the existing business model is very successful 31

32 Thank you! Shreya Sarkar-Barney, Ph.D Copyright Human Capital Growth. All Rights Reserved.

33 AGENDA 8:00 Registration, Breakfast, Networking 8:30 Welcome and Overview of HRSF Paula Schmidlin 8:35 Presentation of Survey Results Shreya Sarkar-Barney 9:00 Speaker Presentation Andrew Wilhelms 10:00 Refreshment Break and Networking 10:25 Innovation Tournament 11:00 Wrap-Up, Program Evaluation and Networking 11:30 Conclusion November 6, 2018 Leadership Development in the Digital Age Slide 33

34 AGENDA 8:00 Registration, Breakfast, Networking 8:30 Welcome and Overview of HRSF Paula Schmidlin 8:35 Presentation of Survey Results Shreya Sarkar-Barney 9:00 Speaker Presentation Andrew Wilhelms 10:00 Refreshment Break and Networking 10:25 Innovation Tournament 11:00 Wrap-Up, Program Evaluation and Networking 11:30 Conclusion November 6, 2018 Leadership Development in the Digital Age Slide 34

35 REFRESHMENT & NETWORKING BREAK Please log in to the evaluation at or use the QR code on the tent card on your table. Unique Community Unique Content Unique Conversations November 6, 2018 Leadership Development in the Digital Age Slide 35

36 ANNUAL SPONSORS - THANK YOU! PLATINUM GOLD BRONZE November 6, 2018 Leadership Development in the Digital Age Slide 36

37 CONSTITUENT STATEMENTS ANNUAL SPONSOR MEMBER Diana Anderson Business Development Executive Heidi Brumbach EVP, Global Human Resources November 6, 2018 Leadership Development in the Digital Age Slide 37

38 2018 PROGRAMS ORGANIZATIONAL AGILITY IN THE DIGITAL AGE Designing the Organization January 23 Careers and Real-Time Learning March 27 Ongoing Employee Feedback and Performance May 15 Digital Transformation at Work September 6 Leadership Development in the Digital Age November 6 November 6, 2018 Leadership Development in the Digital Age Slide 38

39 NEXT PROGRAM HR STRATEGY FORUM 2019 PROGRAM #1 Host: To be determined, Downtown SF Courageous HR: What is it? Why does it matter? Speaker: To be announced November 6, 2018 Leadership Development in the Digital Age Slide 39

40 DIGITAL TRANSFORMATION AT HRSF We are using SurveyMonkey software, to better collect and analyze your responses to our program evaluation questions. First, check that you can access the site, before the formal meeting begins at 8:30 or during the break at about 10:00. Use one of these: Go to Go to surveymonkey.com and enter 2MJPD8F Scan the QR code on the tent card at your table Use the link that was ed to you You can fill in your responses at any time, and stop or go back, but once submitted, you cannot access it again. November 6, 2018 Leadership Development in the Digital Age Slide 40

41 AGENDA 8:00 Registration, Breakfast, Networking 8:30 Welcome and Overview of HRSF Paula Schmidlin 8:35 Presentation of Survey Results Shreya Sarkar-Barney 9:00 Speaker Presentation Andrew Wilhelms 10:00 Refreshment Break and Networking 10:25 Innovation Tournament 11:00 Wrap-Up, Program Evaluation and Networking 11:30 Conclusion November 6, 2018 Leadership Development in the Digital Age Slide 41

42 AGENDA 8:00 Registration, Breakfast, Networking 8:30 Welcome and Overview of HRSF Paula Schmidlin 8:35 Presentation of Survey Results Shreya Sarkar-Barney 9:00 Speaker Presentation Andrew Wilhelms 10:00 Refreshment Break and Networking 10:25 Innovation Tournament 11:00 Wrap-Up, Program Evaluation and Networking 11:30 Conclusion November 6, 2018 Leadership Development in the Digital Age Slide 42

43 THANKS TO ALL We appreciate your attendance and participation Join us at our next program Join HRSF to get full benefits We would value your increased involvement Be a Committee Member, Board Member, Board Leadership Speak to a Board Member or contact our Administrative Office Before you go Please complete the program evaluation at Pick up resources at the registration desk Please leave your badge we recycle Visit us online at our website and social media sites Materials, videos, slides, and notes from today s presentation Other valuable resources, information, links Hope to see you all again at our 2019 programs! November 6, 2018 Leadership Development in the Digital Age Slide 43

44 Unique Community Unique Content Unique Conversations Social Media - visit us at: November 6, 2018 Leadership Development in the Digital Age Slide 44