UNPAN 2.0. Presented by Ms. Candace Hosang and Mr. Deniz Susar UNDESA/DPADM

Transcription

1 UNPAN 2.0 Presented by Ms. Candace Hosang and Mr. Deniz Susar UNDESA/DPADM

2 Agenda Content Types Dashboard Quality of Content/Workflows Categories/Taxonomy Search/Advanced Search 2

3 Disclaimer UNPAN 2.0 is in the final stages of development Expected to be launched in 3 Months UNPAN 2.0 needs your help and feedback 3

4 Report on the 5 th UNPAN e-knowledge Management Training Workshop 4

5 Report on the 5 th UNPAN e-knowledge Management Training Workshop 5

6 Report on the 5 th UNPAN e-knowledge Management Training Workshop 6

7 Report on the 5 th UNPAN e-knowledge Management Training Workshop 7

8 Report on the 5 th UNPAN e-knowledge Management Training Workshop 8

9 Draft Marketing Plan 9

10 Draft Marketing Plan 10

11 Draft Marketing Plan 11

12 Draft Marketing Plan DSG Input 1. Place the UNPAN logo on the ORC website Integrate UNPAN into ORC activities/ materials Develop easy to download promotional documents perhaps easier to start with English and then translate to other languages 12

13 Current Tools in UNPAN 1.0 Questions about existing tools can be answered today if time permits Further training on new or current tools can be provided to via conference calls upon request 13

14 UNPAN 2.0 Development Platform Username: unpan Password: unpan

15 Content Types Announcements News Events Documents Resources Case Studies People Organizations 15

16 UNPAN Announcements Announcements are used to share news between UNPAN Partners and to disseminate information to the worldwide public administration community Announcements should be submitted to the relevant regional page and should have a word count no more than 250 words Announcements should be linked to a page that can provide users with further information Announcements help keep regional pages active Relevant photos should be used aesthetic purposes 16

17 UNPAN Announcements What is the difference between UNPAN announcements and UNPAN news How many announcements should UNPAN Partners contribute to UNPAN per month? Announcements specifically related to the UNPAN Partners UNPAN News are published articles specifically related to Public Administration UNPAN Partners should contribute one or more announcements to UNPAN per month 17

18 UNPAN News UNPAN News is used to share latest news on public administration between UNPAN Members and to disseminate information to the worldwide public administration community. There is no word limit for news articles It is essential that news items are properly sourced. For example if the article was found on the internet the web link should be in the source field required in the news module. 18

19 UNPAN News If the news article I want to share is not from my country or region can I still contribute it to UNPAN? How many news articles should UNPAN Partners contribute to UNPAN per month? You can share all public administration news found on UNPAN. Country or Region should be chosen in the designated field UNPAN Partners should contribute one news article from their region or country per month News help keep regional pages active 19

20 UNPAN Events UNPAN Events are used to share latest conferences and training workshops on public administration between UNPAN Members and to disseminate information to the worldwide public administration community. All events should be related to public administration UNPAN Members can benefit from publishing and advertising their events on UNPAN by increased participation and awareness of their event by the public administration community. 20

21 UNPAN Events Should my organization only upload events which we are hosting or participating in? How many events should UNPAN Partners contribute to UNPAN per month? UNPAN Partners should only contribute events which the organization is hosting or participating in The number of events uploaded per month will depend on how many events the organization participates in or hosts 21

22 UNPAN Documents The UNPAN Library is used to share relevant documents on public administration between UNPAN Members. There is no limit on the number of public administration related documents your organization can upload per month. To increase the impact of knowledge sharing through the Document Management System Members are advised to upload a minimum of 2 public administration related documents per month. 22

23 UNPAN Documents Do I have a different username and password to contribute documents only? I contributed a document last week but after some revisions I now have a v2. Does UNPAN 2.0 have version control? Only one username and password is needed to contribute content to UNPAN 2.0 UNPAN 2.0 does have version control. Users will have access to all versions contributed. Each UNPAN Partner s staff who contributes to UNPAN will have his or her own unique username and password which will be linked to their organization External users will only view the most recent version 23

24 UNPAN Resources UNPAN Resources provides public administration community with the following public administration specific information sources: Journals Public Administration schools Thematic websites Training institutions on public administration 24

25 UNPAN Resources How many Resources should UNPAN Partners contribute to UNPAN per month and is there a limit? UNPAN Partners should contribute one resource per month to UNPAN There is no limit to the number of resources UNPAN Partners can contribute per month 25

26 UNPAN Expert Database provides users with a database of experts in the field of Public Administration Users can search for experts based on their certified areas of expertise 26

27 UNPAN Expert Database Do all registered users in UNPAN 2.0 appear in UNPAN Expert DB? No. All registered users for UNPAN 2.0 do not appear in the UNPAN Expert database. It only contains experts in the field of public administration. All contributions to UNPAN Expert DB go through an expert validation workflow 27

28 UNPAN Organizations UNPAN Organizations provides users with a database of Public Administration Institutions from around the world. Organization Taxonomy UN System UN Secretariat UN Research Institutions UN Agencies UNPAN Partners Government Agencies Ministry Public Administration Foreign Affairs Economic and Social Councils Office of the Chief Information Officer (CIO) Private Sector NGO Academia Public Administration Schools Training Institutions 28

29 UNPAN Organizations Do all UNPAN Partners appear in UNPAN Organizations database? Yes. All UNPAN Partners will appear in the UNPAN Organizations database. All contributions to UNPAN Organizations go through workflow validation 29

30 Dashboard 30

31 Quality of Content/Workflows What is a workflow? A standard implemented to ensure that the quality of content meet the specific criteria All workflow content require approval UNPAN-DPADM will monitor the quality of all content within workflows Should we have workflows? What content types should have workflows? Suggestions? Announcements Events Case Studies 31

32 Categories and Taxonomy What is Taxonomy? Taxonomy is a hierarchical scientific classification system. UNPAN 2.0 uses this to categorize and classify documents and content contributions. In UNPAN 2.0 all thematic focus areas will have their own dedicated page where users can find all content under a specific theme. 32

33 Categories and Taxonomy DPADM Thematic Focus Areas Institutional and Human Resource Management Citizen Engagement in Development Management Content Types Codes of Conduct Public Sector Reform Policies and Strategies Government Agencies Public Sector Employment (ILO) Analysis/Case Studies Good Practices/Lessons Learned Practitioners/Experts Electronic and Mobile Government Content Types Laws and Regulations Policies and Strategies Statistical Data and Surveys Office/Profiles of CIO or equivalent Content Types Laws and Regulations Policies and Strategies Institutions (Economic and Social Councils or equivalent) Analysis/Case Studies Good Practices/Lessons Learned Practitioners/Experts Open Government, Privacy & Security Content Type Laws and Regulations Policies and Strategies Analysis/Case Studies Good Practices/Lessons Learned Practitioners/Experts 33

34 Categories and Taxonomy Should UNPAN Partners focus on Specific Thematic Areas? What types of thematic areas does public administration have? 34

35 Categories and Taxonomy Citizens Engage ment Trust in government Citizen participation Civil society Community relations Engaged governance Engaging communities Civil society building NGOs National Development Strategies for MDG s Economic & Trade Policies Competition policy Customs Economic conditions Economic growth Economic performance Economic planning Economic reform Economic statistics Economic survey Transition Economies Enterprise Industrial policy Investment policy Joint venture Market economy Productivity policy Economic and Monetary Policy Trade and investment policy Development strategy Economic and social development International aid Poverty alleviation Aid management 35

36 Categories and Taxonomy Government System Legal framework Rule of law Legislation Legislative systems Project evaluation Project implementation Project management Citizens rights Regulatory policy Electoral Process Electoral administration Electoral Commissions Post-conflict Reconstruction and Management Conflict management Conflict prevention Conflict resolution Civil society building NGOs Aid management Electoral administration Electoral Commissions Public Policy and Strategy Development Public services development Public Service Delivery Quality assessment Quality Standards Quality Management Citizens-centered service delivery 36

37 Categories and Taxonomy National Development Strategies for MDG s e-government and m-governme nt e-strategy E-government Mobile Government Research and Development Information communication technology (ICT) Information technologies (IT) Technology Development strategy Economic and social development International aid Poverty alleviation Aid management Post-conflict Reconstruction & Management Post-Conflict Reconstruction Post-conflict Civil society building NGOs Aid management Electoral administration Electoral Commissions Post-Conflict Reconstruction Post-conflict Civil society building NGOs Aid management Electoral administration Electoral Commissions Civil service reform Constitution reform Decentralization Deregulation Devolution Government ownership Judicial reform Privatization Public enterprises Ombudsman Organizational performance 37

38 Categories and Taxonomy Ethics Transparency and Accountability Freedom of information Accountability Trust in government Civil society watchdogs Oversight institutions Transparency Ombudsman Leadership and Capacity Development Institution-building Institutional policy Regional development Organizational performance Local governance Executive government Parliament administration Public Private Partnership Private sector Small and medium-size enterprise Supply-Chain Management Ethics Gender equality Ethics and Professionalism Workplace diversity Performance Management Benchmark Consultancy Human resource costs Human resource organization Performance management Reward and recognition programmme 38

39 Categories and Taxonomy Leadership & Capacity Development Leadership development Leadership Career development Career Training Employee Training and Development Innovation and Change Management Collective bargaining Civil Service Civil service reform Human Resources Management & Development Personnel Employee benefits Employee orientation Retirement Employee satisfaction Human resource development Human resource information Human resource management Human resources requirements Human resource strategies Personnel management Recruitment Training programmes Family support Work force Occupational health and safety Career development Career Training Employee Training and Development 39

40 Categories and Taxonomy Post-conflict Reconstruction and Management Conflict management Conflict prevention Civil society building NGOs Aid management e-government and m-governme nt E-government Mobile Government Research and Development Information communication technology (ICT) Information technologies (IT) Technology Knowledge Management In Gove rnment And Connected Government E- information management E-procurement E-taxation Information management Information services Informatization Integrated Government Libraries Networks Regional and local egovernment E-Justice E-Accounting E-Customs E-Voting Government Portal 40

41 Categories and Taxonomy Innovation and Change Management Mobile Government Research and Development Information communication technology (ICT) Information technologies (IT) Technology E-commerce E- learning IT systems Education Health E-Democracy Digital Divide City informatization E-participation Information Access Information sharing Inte rnet Governance For Development Information communication technology (ICT) Information technologies (IT) Technology Digital Divide City informatization E-participation Information Access Information sharing Knowledge management IT planning Strengthening key governance institutions Information security E-Governance Result based Budgeting And Evaluation Auditing Budgeting Capital budget Audit 41

42 Categories and Taxonomy Is there an important thematic area missing? Will all thematic focuses areas have their own dedicated page All thematic focus areas will have their own dedicated pages in UNPAN 2.0 Public Finance Management Accounting Borrowing Debt management Debt service Expenditure management Fiscal consolidation Fiscal policy Expenditure planning Pension funds Portfolio investment Presumptive taxation Procurement Public finance Public investment Salaries and remuneration Taxation Budget Deficit Freedom of information Accountability Anti-corruption Financial Performance measurement Transparency Financial reform Financial sector reform Aid management 42

43 Discussion Questions What would you like to see on UNPAN in the following two to three years? What topics within Public Administration would be the most useful to assist your country/region for achieving MDGs? 43

44 Search and Advanced Search 44

45 How can you provide your feedback on UNPAN 2.0? FB UNPAN Survey Discussion Forum/Blog 45

46 Partner Requests from UNPAN-DPADM Train the Programme Officer to be recruited soon Provide AAPAM with up to date ICT equipment for effective access, utilization and dissemination of information on UNPAN portal. Recruit and support full-time Information/Knowledge Management Assistant RSS feeds links to important ejournals (scholarly Journals) may be provided Maintaining a database of articles in Public Administration freely downloadable to the UNPAN members for research and knowledge management UNPAN-DPADM may be able to share its online platform with IPMA-HR in the delivery of our courses to the HR community, and in turn raise the knowledge management among many HR professionals 46

47 Partner Requests from UNPAN-DPADM Continued collaboration and support on technical level AMDIN experiences serious challenges with regard to resources, both financial and human resources, of the secretariat, which is impacting negatively on all operations/ activities of the network Strong quality control on what being loaded in the document warehouse in order to limit marginally useful information clogging up search results/ display pages, etc. Improved search terminology, keyword use & coding Streamlining and avoiding duplication across various knowledge management endeavours in the subject area Strengthen communication with associations and communities on ICTs and public administration Strengthen communication with governments in Asia/Pacific region Provide a personalized column for each site Training activities E-learning Meetings and workshops in order to increased capacity and sharing of experiences 47

48 Partner Requests from UNPAN-DPADM Involvement of UNPAN members into the relevant activities organized by UNDESA within the respective member s region Promotion of UNPAN and its members among the member states of UN and to the relevant permanent representation to UN, in the case of NISPAcee the Slovak representation and the Slovak government and governments from the NISPAcee region (The UN authority would help in the promotion of UNPAN and its members in the region for closure cooperation with the governments.) Providing necessary consultations and advice in the process of development and innovation of NISPAcee Information and Knowledge management (experience sharing, finding way for better exchange of information...) UNPAN-DPADM assistance for UNPANenhancing contributions Hosting of a portal (enhanced interface and elimination of duplication) Hosting of online training courses Assistance in your organization in improving knowledge management Document Management Systems Possible Integration to system Multi Multi--lingual support? (Dutch) It is very important to CLAD to have access to the methods, tools and techniques developed and updated by UNPAN for the knowledge management related with the public administration, looking for a multiple effect 48 through this way.

49 Partner Requests from UNPAN-DPADM IIAS Articulate clearly what kind of information is sought Provide a list of specific fields in PA in which information is sought Give information to what kind of information is not sought, in order to avoid similar contributions by different UNPAN partners Cooperate each other for developing mutually beneficial programs and/or projects and participate at IIAS meetings Information sharing Joint activities (panels, seminars, programs, and projects) Information on each new Conference or Training activity in Africa needs to be monitored by CAFRAD and, if relevant, posted on UNPAN Conference/Training Service. To do this we need to hire additional staff such as an assistant of research to work fully on UNPAN programme; Experts to support UNPAN ORC CAFRAD in training and advisory services to implement UNPAN activities and provide equipment, technical support and training are required 49

50 Partner Requests from UNPAN-DPADM Targeting the right staff responsible for knowledge sharing in order to reinforce their capacity through training or upgrades sessions. Update the staff in the sharing of information contained on CD/ROMs As part of its activities, IDEP organizes monthly public lectures on targeted topics. These conferences could be shared in the form of video recordings. In this regard, UNPAN would provide IDEP with the right equipment and knowledge. Digitalize the entire IDEP s holdings constituted since 1960s. 50

51 Partner Requests from UNPAN-DPADM Contribute more to the portal Learn from the experience of the RCOCI and apply such learning Adding more staff (?) Deputizing EROPA Centers (?) 51

52 Services and Assistance UNPAN-DPADM Can Provided 52

53 Thank You

54 Optional UNPAN Collaborative Tools

55 Blogs A blog is a type of website or part of a website that is usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video. On UNPAN s blog, users can find posts related to e-government. Become an author of the blog and contribute with articles related to e-government; Embedding the entries in the blog on your website. 55

56 Del.icio.us It allows users to tag their favorite websites, organize and share them with their network. On UNPAN s bookmarks, users can find websites related to Pubic Administration and other topics covered by our network. Add new websites related to the topics covered by UNPAN; Promote the network on your website; Indicate registered experts and practitioners with interest in the same topics, so UNPAN also can add them in its network and share their bookmarks. 56

57 Facebook It is a social networking website that connects people. On UNPAN s Facebook page we promote some of the content published daily on the UNPAN website and also in other social media, such as Picasa and Scribd. Become a fan of the page; Add news and announcements on the UNPAN website so that we can reproduce those in Facebook; Promote the UNPAN news in Facebook so that we can reach out more people. 57

58 Picasa It is a photo sharing website that allows you to organize your pictures and to share those with your network. On UNPAN s page, we publish pictures from our conferences and events. Share the photos from events and conferences; Embed your albums in your portal and inform us so we can also promote your work in UNPAN. 58

59 RSS Feed RSS (an abbreviation for Really Simple Syndication) is a tool that notifies the users (subscribed to this service) when a new content is uploaded in the UNPAN website. The user can access the new content through a RSS reader (Google Reader, FeedDemon, NewsGator ). Add new announcements, news and events; Use UNPAN RSS feeds on your website, especially documents. 59

60 Scribd It is a publishing and reading social network where users can share and discover original written content on the web. The publications available on UNPAN's account can also be accessed through mobile devices. The users can also download, print and give feedbacks. Share your major publications in UNPAN Scribd page; Comment about UNPAN publications in Scribd. 60

61 Twitter It is a social networking and microblogging service that enables its users to send and read other users messages. UNPAN s page on Twitter is used to disseminate the announcements made on the UNPAN website. Become a follower of UNPAN on Twitter and retweet the messages posted by UNPAN that you consider important for your network; Embed UNPAN tweets in your portal; Use #unpan hash tag for your tweets so you can create communities of people interested in UNPAN and also make it easier for us to find and share your inputs. 61

62 YouTube It is a video-sharing website on which users can upload, share, and view videos. The UNPAN Channel on YouTube promote videos on events and conferences from UNPAN and its partners. Add videos from events and conferences; Embed UNPAN videos on your site; Regularly follow UNPAN on YouTube. 62

63 Quiz & Workshop Evaluation