See the world. differently. Embrace change and profit from marketplace uncertainty

Transcription

1 See the world differently Embrace change and profit from marketplace uncertainty

2 You understand the need to adapt your business to changing landscapes. The question is, how can you make sure your executive leaders and their teams are primed to anticipate and prepare for change before it happens? Making big decisions in an uncertain world is enormously challenging, especially when new pathways clash with your existing corporate culture, internal viewpoints, or how your team thinks about future customers and their evolving needs. That s where we come in. At Heidrick & Struggles, we collaborate with your organization to manage market uncertainty and build a future-focused strategy designed for growth. Our approach stretches the limits of how your executive team perceives the organization and its market environment. By looking at your business from the outside in, you will uncover new opportunities, ideas and strategies, all grounded in a forwardthinking vision that guides and informs change. A different approach Our leadership consultants have developed and applied globally recognized methodologies around critical thinking, decision-making and strategic planning. Our thought leadership and passion in these areas differentiates us and sets the foundation for everything we do. We write influential books and articles in leading publications on profiting from uncertainty, strategic decision-making and strategic leadership. Heidrick &Struggles Leadership Consulting has served more than 300 organizations in preparing for the future. These have included five of the Fortune 10 and more than 60 of the Fortune 250, in addition to leading government agencies, think-tanks and nonprofit organizations. We bring strategic insight and expertise to organizations globally. We can do the same for you. Our team s unique approach to strategy starts by listening to the external environment and overcoming organizational biases to help you seize future opportunities. Our approach allows your organization to thrive not merely survive in a complex, volatile business environment. Senior executives find our methods highly effective in building alignment around the most critical organizational decisions. We translate strategy from your boardroom into your business operations. We inspire innovation and give you tools to chart the way forward and continuously strengthen your competitive edge. The result is a futureproof set of actions that makes you ready for what s possible today, tomorrow and for years to come. 2 See the world differently

3 How we meet your needs Heidrick & Struggles Leadership Consulting helps you see the world differently. Partnering with us, you will anticipate your competitors moves, make better strategic decisions, engage your executives with the plan, and go-to-market with confidence to ensure both near-term and long-term success. Future markets Anticipate environmental changes We create a living strategy and dynamic decision-making process that allows your organization to identify and seize new market opportunities. Future competitors Shape the competitive landscape We help you understand your competitors and build a proactive strategy that empowers you to respond to change faster than anyone. Future customers Create value for evolving customer needs We analyze evolving customer values, experiences, needs and behaviors to uncover new threats and opportunities in your marketplace. Future leaders Develop agile decision making We develop adaptive strategic leaders, equipping your team with foresight to stay ahead of competitors in a complex market environment. Future organization Transform to execute on strategic priorities We assess your current leadership capabilities and help build your organizational model to nurture, protect and align with your strategic intent. Future innovation Achieve durable differentiation We expand your market footprint with fresh, forward-thinking ideas that build competitive advantages and create new opportunities. Solutions Scenario-Based Strategic Planning Strategic Visioning Competitive Anticipation Customer Centricity Innovation Strategy Talent Strategy Development Heidrick & Struggles 3

4 Explore the future with better insight and flexibility through scenariobased strategic planning How do you ensure your near-term decisions support your long-term strategy and success? How can you avoid being blindsided from industry change and market disruption? How do you identify the capabilities you need to be successful in the future? How do you set up monitoring systems to stay proactive and agile? Planning and executing your long-term direction Scenario-Based Strategic Planning creates a decisionmaking framework that helps your organization become nimble enough to compete over time, even as rapid shifts occur in your business environment. We engage leadership teams in must-have conversations about what is possible, completing a step-by-step process that challenges basic assumptions, envisions and predicts disruption, and maps the right steps for success in the context of the most likely scenarios. You emerge ready to face whatever the future may bring, armed with an executive team that knows how to expertly navigate and profit from uncertainty. Explore and plan for multiple future possibilities Plot an implementation roadmap to guide flexible strategies Understand your capabilities and where to fill gaps Set up monitoring systems to stay proactive Develop resilient options that win across multiple scenarios How do you create a coherent time and risk balanced portfolio of initiatives? 4 See the world differently

5 Aim for new heights with strategic visioning What stretch ambitions should your organization embrace to become the market leader? What strategic pathways can you take to achieve your organization s vision? How must your organization pivot its position to achieve its goals? How do you align your strategic priorities with a concrete vision and mission? Renewing your organization s purpose for superior longterm performance Strategic Visioning aligns the goals across your organization and identifies decisions that must be made in order to achieve those goals. Through a highly collaborative approach, we engage leadership teams and boards in constructing key success factors that serve as pillars to your vision and mission. Together, we focus on the aspirational goals and long-range prospects of your organization, unifying leadership around the company strategy and immediate strategic decisions necessary for future success. Strategic Visioning aligns your leadership team on a clear path forward. Develop an understanding of how current initiatives contribute to the vision Identify and prioritize key success factors that support the company strategy Align day-to-day objectives with a newly formed vision and mission Structure your planning process under the overarching vision Heidrick & Struggles 5

6 Probe your competitive environment in new ways with competitive anticipation How can you anticipate what the competition is going to do? How is industry consolidation changing your competitive landscape should you stay independent, merge or acquire? Planning for tomorrow s threats and opportunities Competitive Anticipation challenges your executives to think beyond the traditional view of market boundaries and proactively plan for new developments. We take your team through a highly interactive role-playing experience to illuminate critical pathways in your competitive strategy. Placing your leadership team in the mindset of your competition brings clarity on near-term decisions and actions needed to win in the current and future market. As a result, your organization is poised to outperform the competition by anticipating next moves, taking the driver s seat, and controlling the results. Detect new market opportunities Test responses to various environmental changes Anticipate future disruptors in your market Uncover innovative partnership opportunities How do you ensure that you have the right alliances and network of partners to stay ahead of new and traditional competitors? How do you generate better business outcomes given regulatory changes? 6 See the world differently

7 Deliver unique value to your best customer segments with customer centricity What customer segments are most attractive for increasing growth and profitability? How will you keep pace with the evolving needs of your key customers? How do you move from transactional relationships with customers to more effective partnerships? Getting closer to your top customers for longterm growth Customer Centricity examines evolving customer needs and values, delivering greater insight into strategies that best position your organization to co-create mutually valuable opportunities with your most valuable customers. Heidrick & Struggles Leadership Consulting helps your organization reinvent the customer experience by understanding and successfully integrating what customers value most into your company s mindset. By exploring internal feedback, evaluating external trends affecting customer expectations, and leveraging customer data and insight, we help you shift established processes, technologies and attitudes into a new customer-centric direction. Create a unified vision and common customer language Integrate customer feedback and data into strategic planning Align your organization with customercentric behaviors, service and innovation Stay ahead of the evolving needs and priorities of your key customers Heidrick & Struggles 7

8 Reinvent and revitalize your value proposition with innovation strategy Where is your business wasting resources by competing in overcrowded markets with little potential? What are the disruptors that will create opportunities for innovation? How can you mobilize your intra-preneuers to foster innovation within your organization? How will customer needs shift and what will customers value most? Expand the scope of your value Innovation Strategy leads your organization to new and uncontested market space by helping your team create unique, distinctive value offerings. We challenge leaders to step outside the traditionally defined marketplace and pave new avenues for growth and profitability. Our team, along with only a select few consulting firms, has practitioners licensed to provide expertise on Blue Ocean Strategy, a detailed framework for plotting new market opportunities against current industry realities. By integrating Blue Ocean Strategy with our own proven methodologies, we help your organization move forward and build lasting capabilities to expand the way your employees think about what customers value. Rethink existing market boundaries Foster innovators within your organization through competitions and strategy fairs Uncover unique ways to add value beyond your product Bring ideas to life in current and new markets 8 See the world differently

9 Meet future challenges by strengthening leadership capabilities with talent strategy development What changes in your organizational structure will allow you to best adapt to the shifting environment? How do you identify and bridge critical talent gaps? How can you maximize the potential of your organization s existing talent? Develop the leadership capabilities you need to succeed Talent Strategy Development takes a highly targeted approach to identifying and building capabilities and skills at your organization. We start by helping you understand which organizational roles should be prioritized for talent development, then we conduct a gap analysis to pinpoint exactly where you need to strengthen current capabilities within those roles. From there, we help you create an implementation timeline for key talent development, and we connect your talent strategy to your business strategy to ensure successful execution and maximum impact. Identify the roles and capabilities that most critically need development Align talent strategy with business strategy and organizational processes Establish a concrete path to maximizing talent within your organization Determine if you have the right individuals positioned to fill key roles Heidrick & Struggles 9

10 Take control of your future Setting a strategy for the future is a challenge, but when you look at your organization from the outside-in and carefully examine all possibilities, the path ahead becomes much clearer. Anticipating your competitors moves, making future-focused strategic decisions, engaging your leadership team, partnering with your top customers, and building the right capabilities for short-term and long-term success all of this is not only possible, it is well within reach when you call on Heidrick & Struggles Leadership Consulting for guidance. We approach your organization s challenges by using future-focused, outside-in thinking to develop solutions and simultaneously instill strategic capabilities in your leadership team. We ensure organizational success by partnering with you from strategy inception through translation into your business operations. See our work in action by reviewing the examples on the next page. Our experts have helped hundreds of organizations across the globe prepare for the future with more clarity than ever before. We help business leaders see their worlds differently, and we can do the same for you. 10 See the world differently hs DSI Consulting Catalogue.indd 10 16/05/ :34

11 Client impact We apply our solutions in a wide array of engagements to help organizations set and achieve long term goals. Future competitors Competitive Anticipation: We helped a leading internet payment company secure market share by creating a playbook of innovative strategic responses to existing and emerging competitors actions. Future leaders Talent Strategy Development: We supported a multi-billion dollar global material company by assessing its rising internal talent against the desired capabilities of execution positions to ensure a smooth transition for its senior leadership team closing in on retirement. Future customers Customer Centricity: We led a global pharmaceutical manufacturer through a shift in the way it does business, helping the organization partner with its top customers and move beyond a product-focused relationship. Future markets Scenario-Based Strategic Planning: We worked with a major cancer center to help the organization create a future-focused strategic plan to achieve National Cancer Institute designation, enhancing its reputation as a nationally recognized institution with outstanding cancer research and individualized, patient-centered care. Future organization Strategic Visioning: We helped one of the largest public library systems in the world craft a new vision to guide its services, decisions and investments to better serve the community in the face of budget cuts and changing consumer preferences. Future innovation Innovation Strategy: We partnered with a global pharmaceutical company to identify ways in which it could differentiate its marquee product offering to gain market share, while also positioning the product for favorable launches in additional treatment areas. Heidrick & Struggles hs DSI Consulting Catalogue.indd 11 16/05/ :34

12 Heidrick & Struggles is the premier provider of senior-level executive search, culture shaping, and leadership consulting services. For more than 60 years we have focused on quality service and built strong relationships with clients and individuals worldwide. Today, Heidrick & Struggles leadership experts operate from principal business centers globally. Copyright 2016 Heidrick & Struggles International, Inc. All rights reserved. Reproduction without permission is prohibited. Trademarks and logos are copyrights of their respective owners. hs-00165