VACANCY Head of Operational Risk Cowley House

Transcription

1 11 th July 2017 VACANCY Head of Operational Risk Cowley House Full time, Monday - Friday We are looking to recruit a full time Head of Operational Risk to join our team at Cowley House. Reporting to the Finance and Commercial Director and working closely with the other members of the Senior Management Team, your brief will be to reduce road traffic accidents and improve management of insurance claims related costs. You will support the Head of Operations and Depot Managers to proactively promote awareness of accident blackspots, costs resulting from accidents and support the coaching of members of staff involved in accidents. You will ensure that recruitment, induction, mentoring and training processes appropriately focus on operational risk and ensure all driving staff have the appropriate licences. Managing the two personnel within the CCTV department you will ensure that good quality footage is available as required. You will also ensure recovery claims for non-fault accidents are processed on a timely basis. You will work with the local authority partners to deliver measures to reduce accidents and improve bus segregation where possible. You will also liaise with third party claim handlers to manage insurance claims and costs. You will also liaise with other group company colleagues within Go-Ahead group risk forum. Successful applicants will have considerable experience in a similar role and must be able to evidence a proactive approach to the management of risk. Working as part of the Senior Management Team this role will require an individual who can demonstrate excellent communication, team working, interpersonal and technical skills along with a passionate and flexible approach to the role. If you wish to apply, please submit a CV and short covering letter to the HR Admin Office, Oxford Bus Company, Cowley House, Watlington Road, Oxford OX4 6GA or to jobs@oxfordbus.co.uk. Closing date for applications is 21st July We are an equal opportunities employer and welcome applications from throughout the community.

2 JOB DESCRIPTION Title: Hours: Reporting to: Job Location: Head of Operational Risk Basic 37.5 hour week, worked Monday - Friday, with flexibility depending on the requirements of the business. Luke Marion Finance and Commercial Director Cowley House, with occasional requirement to attend Thames Travel and Carousel Buses sites Job Purpose Full responsibility for the Risk function across Oxford Bus Company, Thames Travel and Carousel Buses, a client group of approximately 800 colleagues. Working across a range of risk management activities, including strategic planning and hands-on operational risk management. This role is the main point of contact on risk related matters for the Oxford Bus Group of Companies. DUTIES AND RESPONSIBILITIES: Develop effective risk strategies to support the objectives of the business and in support of the change programme Develop communications relating to risk management to accelerate the understanding and adoption of the standards and behaviours expected in the Oxford Bus Group of companies Act as the internal consultant for managers and directors on matters of risk management Partner local authority and third party organisations and individuals to ensure the provision of supportive policies towards the company and its objectives Promote awareness of risk across the companies and provide advice to internal colleagues Support the local delivery of Group projects and participate fully in the Group Risk Forum Develop the analysis of data and use of empirical evidence within the organisation to

3 support the development of effective, fact based risk strategies for the business Contribute to and co-ordinate the preparation of the business annual planning and budgeting cycle Take an active role as a member of the Senior Management Team At all times be an ambassador of Oxford Bus Company, Thames Travel, Carousel Buses and bus use in general Operate in line with the Company vision and values and encourage others to do the same Undertake any other duties and responsibilities of a similar nature or level of responsibility which may be allocated from time to time by a relevant manager THE ABOVE DUTIES AND RESPONSIBILITIES MUST BE CARRIED OUT IN COMPLIANCE WITH THE COMPANY S DATA PROTECTION POLICY, EQUAL OPPORTUNITIES POLICY, HEALTH AND SAFETY POLICY, AND WITH ALL OTHER POLICIES CURRENTLY IN FORCE AT OXFORD BUS COMPANY Benefits: The post attracts benefits of free travel, childcare vouchers scheme, lifestyle discount scheme, employee assistance programme, 25 days holiday plus an allowance of 8 days per annum (pro-rata). Promotion Prospects: Oxford Bus Company actively encourages development from within the Company. Company Content: Oxford Bus Company, Thames Travel and Carousel Buses are part of the Go-Ahead group plc, which is one of the major public transport operators in the country. Oxford Bus Company has a total workforce of approximately 600 and operates just under 160 buses over routes in and around Oxford. It also operates high frequency coach services to central London, and Heathrow and Gatwick airports. Thames Travel has a workforce of approximately 110 colleagues and maintains a fleet of over 50 vehicles. The services cover the geographical area of South Oxfordshire and into Berkshire, currently carrying 1.25 million passengers per year. Carousel Buses have a workforce of approximately 90 colleagues and is based in High Wycombe. It operates around 50 buses serving a wide geographical area, including High Wycombe, Amersham, Chesham, Hemel Hempstead, Reading, Watford, Uxbridge and Heathrow Airport. We are an equal opportunities employer and welcome applications from throughout the community.

4 I have read and understood the content of the my job description and person specification Name... Date...

5 Head of Operational Risk - Person Specification Attributes Essential Desirable Physical Make Up Presentable Highly articulate Trustworthy Able to gain confidence and respect of employees and outside parties Attainments Qualified to degree level or relevant professional qualification Experience of working with Microsoft Office packages Experience of working in a similar role Special Aptitudes Superb communication skills at all levels Examples of adding value as both an individual contributor and active team member Ability to represent the Risk function as part of the bigger business picture Substantial experience of delivering an efficient & effective Risk Management service Excellent written and verbal communication skills and strong numeracy skills Ability to mix strategic and policy tasks with hands-on administrative tasks Ability to take ownership of a problem and follow it through to conclusion Ability to move between routine and ad hoc events Interests Passion for delivering a high quality service Disposition Positive approach Friendly and approachable Dependable, flexible and reliable Confident, patient and trustworthy Circumstances Flexibility of approach Successful experience of delivery of risk managment service in a service led organisation Public transport