Scaling Employment for Visually Impaired In Partnership with Allegis group Through a Train and Hire Model

Transcription

1 Scaling Employment for Visually Impaired In Partnership with Allegis group Through a Train and Hire Model PRITI LOBO & SRILAKSHMI 13/06/2017

2 EnAble India-Know Us Non-profit organization working for economic independence and dignity of persons with disability since 1999, founded by Shanti Raghavan and Dipesh Sutariya Thought leaders in employment and employability of persons with disability Enable India

3 Our Impact IMPACT 35% are primary bread earners of the family 272 job roles opened up persons with disabilities gainfully employed Impacting livelihoods across 11 disabilities RECOGNITIONS Granted special consultative status by UN Economic & Social Dept. Centre of Excellence and Knowledge Partner for Skill Council for PwD (SCPWD/Skill India) Social Entrepreneur of the Year, Finalists: Shanti Raghavan and Dipesh Sutariya, 2016 Best NGO Award, Government of Karnataka, 2015 South Asia Pacific Manthan Award for Best ICT Innovation, 2012 Shanti Raghavan is an Ashoka Fellow since 2005 Enable India

4 Our Mantra Place the Person With Disability at the Centre of our Work Enable India

5 Contribution to the Livelihood of Visually Impaired in the Private Sector Opened up 183 job roles for visually impaired across 27 sectors and helped create role models for the next generation. ILLAMATHY Fire Fighter Auditor Cargill SUPRITA Team Lead - MIS IBM Daksh, CORNELIUS LYNGDOH Spam Desk Executive Rediff HABEEB Network Engineer Cisco Vijayalaskhmi Customer Support Executive Pratham Motors SELVAKUMAR Customer Service Executive Qikwell

6 Visually Impaired Employed In Game Changer Roles Cornelius Lyngdoh Spam Management Executive, Rediff Look through the huge list of mails blocked by Spam filters and decide whether to mark them spam or not spam. Requires to be quick on internet tools. He has to process about 100 mails per day. 5/10 seconds is TAT per mail. Illamathi Fire Fighter Auditor, Cargill Handling large log files, and verifying accuracy of engineer actions. Errors in this task have high client impact and the performance criteria is nothing less than 100% accuracy. Suprita Team Lead (formerly MIS Executive), IBM Daksh Dealing with huge data running across thousands of rows and columns of excel workbooks. Generating reports for senior management to take decisions on business. Dealing with complex requirements 6 6

7 How have Visually Impaired been able to get Gainful Employment? -Let s Understand Meet Hermies-Recruiter In Allegis Job involves: Understand client requirements Navigate through multiple applications & Job portals to search for the right profile Must be very quick on internet tools. He has to call about 350 jobseekers a day to get a suitable profile. SKILL NEEDED: Analysis, Quick Thinking and Speed. Visually Impaired Qualification-10 th Std Currently Earns 2.5 lacs INR annually 7

8 Who was Hermies before? Making Abilities Work- Candidate Case study-journey of Hermies Visually Impaired lad- An orphan Hails from a village in Meghalaya Qualification-10 th Std I left my job as a tour guide in order to learn computer. I wanted to work in an MNC, so I invested in my progress I like to dream big What were his aspirations? Did he have support? What did he do next? Enable India

9 Let s meet the Stake Holders involved in his Journey Place Ourselves in the Shoes of our Stake Holders CANDIDATE Can I aspire? Can I get Employed? Can I live a life with dignity? I need to build my skills? Where do I get started? What next? What do I do? COMPANY: I want to hire How do I include a diverse workforce? Will I get the right pool? Where do I get started? What next? FAMILY: Is there hope? Can my child live a life with dignity? Will my child get employed? Where do I get started? What next? ENABLE INDIA: I need to understand the gaps? I need to build on his strengths? I need an Employer who will hire him for his skills and attitude Find a suitable job opening? Create a Model that would help him get employment What next? Enable India

10 Where did we get started? Hermies trains to become a Recruiter? Enabling Solutions to Build Skills and Attitude Visualization of Computer concepts & screens Error Prevention Learn to handle exceptions Gain sighted perspective Practice Range of Experiences Self-advocacy Solution-based thinking Setting Expectations 10

11 Hermies Becomes Efficient- Know How?? 400+ practical exercises to gain proficiency at using computers Embraced technology to automate correction & feedback Learning tools act as catalysts to expand and enhance the quality of training: EYE tool: Tool for automated correction Spelling tool: Desktop tool to learn spellings Spell tree: Android app to learn spellings Enable Academy: Portal for Self development Enable India

12 Worked With All Stake Holders Involved In His Journey How did we work with his Support System? Instill hope through acceptance Include them in the journey Share candidates success By Building Trust Believe in the potential of everyone Fill every action with love Candidate: Skill & Attitude building Build confidence by enabling solutions through training Make abilities work by building skills & attitude Self advocacy Understand the real world through : Exploration, Exposure,& Experience Gain exposure to a corporate environment & know more about jobs Enable choice Company: Co-create a vision Analyzed the job role Open jobs by making them accessible Collaborate to build skill & attitude by involving them in assessments Worked on Train and Hire Offer post-placement support & service to support retention Be Nonjudgemental and accept change Be the change Partners: Capacity & Capability building for Change Join hands & partner for change Build capacity through trainings Share content and resources Develop tools for economies of scale Enable India

13 Impact-Partnership With Allegis To Scale Employment and Employability Through A Train and Hire Model - Case Study Of An Employer-Allegis Allegis a US based Multinational Staffing Company scaled their hire from 2 candidates with vision impairment to seven employees in a year. The company has now opened up to hiring visually in all their departments by creating an inclusive environment How Did This Happen? Enable India

14 Who We Are Allegis Group is the global leader in talent solutions. 14

15 Allegis Group Our CSR Focus in India Community involvement is an important piece of personal development that gives individuals the opportunity to build character, promote awareness and help make a difference to society. Our focus in India is currently in centered around the below themes Employability Providing assistance to economically disadvantaged and Persons with Disability to be gainfully employed Accessibility Creating products and solutions to make work place more conducive and accessible to Persons with Disabilities 15

16 EnAble India & Allegis- The Partnership Disability Hiring Team Phase 1 Volunteering by Allegis Interview & Resume Preparation, Aptitude Training, etc Phase 2 Train & Hire Model Phase 3 16

17 The Impact ROLES PLACED Software Developer, Application Support,Software Testing, Recruiter, BPO, Operations Support, Technical Support 1. Placed 186 PwDs since Clocked over 3800 hours of volunteering 3. Conducted 120+ Training sessions for PWDs SUPPORT RECEIVED FROM Accenture, Wipro, Microsoft, GE, ANZ, EMC, TCS, Amazon, IBM 17

18 Benefits- Train & Hire Model Opportunity to meet with candidates beforehand Better interview selection ratio Opportunity for Instant feedback during training, leading to better scope for improvement Training & certification always adds to a candidate s experience & exposure Increased volunteering opportunities for a corporate 18

19 Our Learning Spurs innovation through encouraging alternative solutioning and problem solving Increased engagement of internal employees Compassion quotient high, positively impacting productivity Redefined sense of ability and disability Loyalty and retention with dignity High commitment and sincerity 19

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21 Thank You 21