APPENDIX-I BIBLIOGRAPHY & WEBLIOGRAPHY

Transcription

1 APPENDIX 369

2 APPENDIX-I BIBLIOGRAPHY & WEBLIOGRAPHY BIBLIOGRAPHY Ashwathappa K., Human Resource and Personal Management, Tata McGraw Hill Publishing Company Ltd., New Delhi, Rao Subba, P. (2007), Personnel and Human Resource Management: Text & cases, Himalaya Publishing House, Mumbai. Memoria C.B. and Gankar S.V., Personnel Management Text and Cases Himalaya Publishing House, 2005 Rao Subba P., Essential of Human Resource Management and Industrial Relations Text cases and Games, Himalaya Publishing, Kothari C.R., Research Methodology methods and Techniques, New Age International (P) Ltd, Publishers Bhuva B.P Industrial Relations Strategies and Practices: An in depth study of cement manufacturing units in Gujarat C.R. Kothari Research Methodology Methods and Techniques Dale Yoder Personnel Management and Industrial Relations Edwin Flippo Personnel Management Fred Luthans Organisational Behaviour McGraw Hill Book Company, Gary Dessler Human Resource Management Printice Hall Publication New Delhi, Hand Book of Statistics on Indian Economy, RBI Publication 1998, 1999 and Keith Devis Human Behaviour at Work Tata McGraw Hill Publishing Co. Ltd., New Delhi Kothari C. R., Research Methodology and Techniques, Wishva Prakashan, New Delhi, M.R.R. Nair and T.V. Rao Excellence Through Human Resource Development Tata McGraw Hill Publishing Co. Ltd. New Delhi. 370

3 Mamoria and Mamoria Dynamics of Industrial Relations Himalaya Publishing House, Mumbai, Mamoria C.B. Personnel Management, Himalaya Publishing House, Delhi, Menon C.D. The concept of Bonus A working paper Indian Institute of Management, Ahmedabad, P. Subba Rao Human Resource Management and Industrial Relations Himalaya Publishing House, Mumbai, Patel M K HRD Practices in Service Industry Anmol Publications Pvt. Ltd., New Delhi, 2006 Patel M. K. Case studies on HRD Practices, Anmol Publications Pvt. Ltd., New Delhi, 2005 Rao Subba, Essential of Human Resource Management and Industrial Relation, Himalaya Publishing House, Mumbai. T.V. Rao Human Resource Management in Indian Industry, Udai Parikh Implementing Change in Organization Oxford & IBH Publishing Co. Ltd MAGEZINES, JOURNALS AND NEWSPAPERS Vibrant Gujarat Global Investors Submit January N.H.R.D Network Journal H R M Review January 2009 H R M Review April 2009 H R M Review January 2010 H R M Review June 2010 H.R.D. News letter. Business World. The Times of India The Economic Times 371

4 BROCHURES Deepak Nitrate Pvt. Ltd, Nandesari Sud- Chem Pvt. Ltd Vadodara Kutch Chemical Industires Ltd, Panoli, Jhagadia Gujarat Alkalies And Chemicals Limited, V Reckon Pharmachem Pvt. Ltd Panoli Intermediates (India) Pvt. Ltd Ineos Abs (India) Limited Rubumin Limited Halol Shree Vardayini Chemical Industries Pvt. Ltd, Ankleshaver Aarti Industries Limited, Vapi Shree Ram Chemical Industries, Ahmedabad Best Value Chem Private Limited Atul Chemical Ltd. Valsad Prophylaxis Ltd Finar Chemicals Limited A.One Chemical Surat Simalin Chemicals Industries Limited 372

5 WEBLIOGRAPHY

6 Annexure- II QUESTIONNAIRE A QUESTIONNAIRE ON STUDY AND EVALUTATION OF THE HRD PRACTICES IN SELECTED CHEMICAL UNITS IN GUJARAT STATE 1. Name and address - (RESPONDENT:- MANAGEMENT) RESPONDENT S PROFILE Of the organization : 2. Year of Establishment : 3. Name the Products : (i) (ii) (iii) (iv) 4. Awards / Achievements : 5. Overseas market (if any) : 6. Any other information : 374

7 Note: Please tick mark in appropriate box. Q.1 Which of the following leadership style do your origination follows? (a) Autocratic : (b) Democratic : (c) Benevolent : (d) Free-rein : (e) Other (Pl.speify) : Q.2 Does the organization have a formal system of Human Resource Planning? If yes, who is responsible for human resource planning? (a) Top Management (b) Human Resource Manager (c) Committee comparing department heads (d) Participative Style Q.3 What is usual term of Human Resource Planning in your organization? (a) (b) Below one year One to four Year (c) Above four Year Q.4 Please mention the data on your Human Resources for the Last 5 years. YEAR TOPLEVEL MGT. MIDDLE LEVEL/ SUPERVISOR SKILLED WORKERS UNSKILLED WORKERS TOTAL TOTAL 375

8 Q.5 What are the major functions of Human Resources Department in your Organization? 1. MANAGERIAL FUNCTIONS (a) (b) (c) (d) Planning Organizing Directing Controlling 2. OPERATIVE FUNCTIONS (a) Procurement of Personnel (b) Human Resource Development (c) Compensation (d) Maintenance Function (e) Industrial Relations (f) Human Relations Q.6 Please mention the data on employees recruitment in your organization for the last 5 years. YEAR TOP LEVEL MGT. MIDDLE LEVEL/ SUPERVISOR SKILLED WORKERS UNSKILLED WORKERS TOTAL TOTAL 376

9 Q.7 Which are the sources of recruitment implemented in your organization from the following : 1. FOR MANAGERS (a) Internal sources (b) Newspapers (c) Websites (d) Public/Private Exchange (e) References (f) Any other (Please Specify) 2. FOR THE WORKERS (a) Internal sources (b) Newspapers (c) Websites (d) Public/Private Exchange (e) References (f) Work contracts (g) Any other (Please Specify) Q.8 How do you select the employees in your organization? (a) Seniority basis only (b) Merit basis only (c) Only the basis of recommendation and References (d) Above all (e) Any other (please specify) 377

10 Q.9 Do you have induction procedure in your organization? (a) For all employees (b) For selected employees Yes/No Yes/No Q.10 Which of the following training methods do you follow to training & development your employee? (a) On the job training (b) Off the job/seminars and conferences, etc (c) Deputation to other org (d) Foreign Collaboration Q.11 Does your organization provide extensive training programme? (a) To the managers (b) To the supervisors (c) To the workers Q.12 Please give the data on number of employees trained in your organization in the last 5 years. YEAR TOP MIDDLE SKILLED UNSKILLED TOTAL LEVEL LEVEL/ WORKERS WORKERS MGT. SUPERVISOR TOTAL 378

11 Q.13 How does the organization decide upon the wage and salary Administration? By, (a) Negotiation and Bargaining (b) Periodical Revision. (c) Revision on the basis of inflation. (d) On demand. Q.14 Please give the details on salary structure of your employees. (a) For managerial personnel : (b) For supervisors : (c) For Permanent Workers : (d) For Adhoc Workers : Q.15 Which of the following duration do you follow to evaluate the performance of your employees? (Please tick mark) Category Quarterly Half Yearly Managers Supervisors Workers Yearly Other (Pl. specify) Q.16 Which of the following methods do you use to evaluate the performance of your employees? Category Traditional Modern Combination Managers Supervisors Workers of both 379

12 Q.17 What is the average absenteeism found in your unit? (a) Below 5% (b) Between 5% to 10% (c) Above 10% Q.18 According to you, which of the following causes of absenteeism found for your employees? (a) Individual (b) Social (c) Religious (d) Other Q.19 Please give data on employees turn-over for the last five years Year Total Employees Turn-Over Q.20 Please give data regarding strikes in your company. (if any) Year No. of strikes Reason (if brief)

13 Q.21 Do you have a system of workers participation in management?. Q.22 Please tick mark ( ) against following benefits provided in your organization. Sr. No BENEFITS PROVIDED TICK MARK A. LEGALLY REQUIRED PAYMENTS: 1. Old age, survivors. (Disablement benefit) 2. Workers compensation. 3. Unemployed compensation B. CONTINGENT AND DEFERRED BENEFITS: 1. Pension plans 2. Group life insurance 3. Group health insurance a) Medical expenses (hospitalization and surgical) b) Disability income (short term and long term.) 4. Guaranteed annual wage 5. Prepaid legal plans 6. Maternity leave 7. Paternity leave 8. Child care leave 9. Sick leave 10. Dental benefits. 11. Tuition benefits. 12. Suggestion awards. 13. Service awards. C. PAYMENT FOR THE TIME NOT WORKED 1. Vacations 2. Holidays D. OTHER BENEFITS 1. Canteen 2. Uniform 3. House facilities 4. Transportation 5. Medical check up 381

14 6. Bonus 7. School for employees children 8. Worker education programme 9. Library 10. Housing loan 11. Cultural activities 12. Sports meet / facilities 13. Stores 14. Marriage gifts 15. Crèches 16. Yoga / Meditation 17. Tool expenses 18. Company Car and subsidies Q.23 According to you, how are the industrial relations in your company? (a) Very good (b) Good (c) Average (d) Poor (e) Very poor (f) Can t say Q.24 As a human resource manager do you think the benefits have responded positively by the workers and have enhanced higher performance? Q.25 Are you aware of HRD CONCEPT? If yes, please explain it briefly 382

15 Q.26 Do such additional facilities help in motivating the employees? (c) Not sure. Q.27 How do you release increment to your employees? (a) Automatically (According to the policy framework) (b) On Request and recommendation from The employees Q.28 What are the other incentives provided by the organization to the Employees in addition to the above facilities. (a) Awards (b) Social gatherings (c) Better office environment (d) Social acknowledgement (e) More responsibility on the job (f) Tokens (g) Treats (h) Social activities. (Charity) (i) Any others (Pl. Specify) Q.29 How has the employees responded to the facilities provided to them by the organization? (a) Positively with increased productivity (b) Satisfied with the job (c) Taken as granted (d) Reluctant (e) Not at all affected by the incentives (f) Cannot judge 383

16 Q.30 Is there any policy for restructuring the benefits and facilities given to the employees? /No (b) Yearly (c) 3 Yearly (d) 5 Yearly (e) On demand. Q.31 Does your company have any recognized Trade Union? If Yes/Mention the members in your union Q.32 Has any dispute arisen in the matter related to wage and salary policies? Yes No If yes, how was it resolved? (a) With the help of Trade unions (b) Mutual Consolation (c) Any other Q.33 As a human resource manager how would you rate the employeeemployer relationship in your organization? (a) Excellent (b) Cordial (c) Satisfactory (d) Not satisfactory (e) Poor (f) Cannot judge 384

17 Q.34 What step do you take if an employee does not perform well? (a) Lay off (b) Memo (c) Demo (d) Termination (e) Any others (Pl. Specify) Q.35 State the employee rewards on retirement? (a) Provident fund (b) Gratuity fund (c) Bonus (d) Any or (pl. specify) Q.36 According to you what is the present status of HRD in your organizations? (a) Poor (b) Average (c) Satisfactory (d) Good (e) Excellent Q.37 Give suggestions to improve the HRD practices in chemical Units? : Thanking You:

18 A QUESTIONNAIRE ON STUDY AND EVALUTATION OF THE HRD PRACTICES IN SELECTED CHEMICAL UNITS IN GUJARAT STATE (RESPONDENT:- EMPLOYEE) RESPONDENT S PROFILE 1. Name : 2. Designation : 3. Department : 4. Educational and technical qualification : 5. Length of service : 6. Total work experience : 386

19 Give Details about the following: Q.1 State the nature of your job. (a) Permanent (b) Temporary Q.2 State for tuning this job (a) (b) (c) (d) (e) Inadequate Family income Helping Family Compulsion From Family membership Better living Any other (Please Specify) Q.3 Are you required to perform duties on shift basis? Q.4 State the approach of superiors with subordinates in your organization (a) Cooperative (b) Strict (c) Consultant (d) Other Q.5 Are you satisfied with the behavior of yours superior? Q.6 Give your opinion about present working condition in your company? (a) Poor (b) Average (C) Good (d) Excellent 387

20 Q.7 Are you satisfied with the present working conditions? Q.8 State your present earning per month? (a) Below Rs. 5000/- (b) Between Rs to Rs (c) Between Rs to Rs (d) Between Rs and above. Q.9 State the name of the employee union in your organization? Q.10 According to you, how are the industrial relations in your company? (a) (b) (c) (d) (e) (f) Very good Good Average Poor Very poor Can t say Q.11 Are you taking care of yours colleagues and subordinates. Q.12 Do your company take your trade union into confidence before introducing any employee policy? 388

21 Q.13 Please tick mark ( ) against following facilities provided in your organization. RATING SCALES Sr. No FACILITES PROVIDED E G A BA P NE A. Legally required payments: 1. Old age, Survivors. (disablement benefits) 2. Worker s Compensation 3. Unemployed Compensation B. Contingent and Deferred Benefits 1. Pension plan 2. Group life insurance 3. Group heath insurance a)medical expenses (hospitalization and Surgical) b)disability income. (Short term and long term) 4. Prepaid legal expenses 5. Maternity leave 6. Paternity leave 7. Child Care leave 8. Sick leave 9. Dental benefits 10. Tuition aid benefits 11. Suggestion awards 389

22 12. Service awards C. Payment for the time not worked 1. Vacations 2. Holidays 3. Voting pay allowances D. Other benefits 1. Canteen 2. Uniform 3. Housing check up 5. Medical check up 6. Bonus 7. Ventilation Facilities 8. Cleaned work place 9. Parking Facilities 10. School for employees children 11. Worker education programme 12. Career guidance 13. Library 14. Housing loan 15. Cultural activities. 16. Sports meet/facilities 17. Stores 390

23 18. Marriage gift 19. Yoga/Meditation 20. Tool expenses 21. Company car and subsidies 22. Moving expenses E= Excellent, G=Good, A=Average, BA= Below Average, P=Poor NE= Not Exist Q.14 Are you satisfied with the present benefits and services given by the organization? Q.15 State (Any three) facilities you prefer the most in your organization? Q.16 State facilities with which you are not satisfied in your organization? Q.17 Does your work recognized and appreciated your company? Q.18 Do you have a good working environment? 391

24 Q.19 What are the different recognition styles in your organization? (a) By giving awards (b) By social acknowledgement (c) By token (d) By giving more authority and responsibilities Q.20 How do you make suggestions and representation regarding the improvement and change in the fringe benefits? (a) Through supervisors (b) Trough trade union (c) Direct representation (d) No representation Q.21 What is your feeling in respect of the following aspects? Please put tick mark ( ) against appropriate box SR NO. ASPECTS SATISFIED DISSATISFIED CAN T SAY 1 Monetary rewards 2 Facilities 3 Incentives 4 Job Security 5 Work evolution 6 Job evaluation 7 Management of org 8 Departmental heads 9 Training facilities 10 Working conditions Q.22 Give your suggestions to improve HRD practices in your unit? (i) (ii) (iii) : Thanking You:

25 TABLE: CHI-SQUARE TABLE Value of 2 with probability P of being exceeded in random sampling n \ P APPENDIX-III CHI-SQUARE TABLE n=number of degree of freedom ૦.99 ૦.95 ૦.50 ૦.30 ૦.20 ૦.10 ૦.05 ૦