JOB DESCRIPTION Peer Support Development Worker

Transcription

1 JOB DESCRIPTION Peer Support Development Worker The Rehab Group is a charity that provides services for over 20,000 adults and children, and champions the value of diversity and inclusion for people with disabilities or disadvantage in their communities throughout Ireland and the UK. We work with people with disabilities, people on the autism spectrum, people with mental health difficulties, people who are disadvantaged in some way in the labour market, and people who want a fresh start. Our VISION is of a charity that champions the value of diversity and inclusion for people with a disability or disadvantage, in their communities. Together, we will constantly learn and seek to provide excellent services to foster and enhance social and economic independence. Our MISSION is helping the people we serve to be more independent; helping them to contribute to and be more included in their communities; empowering them with the skills and confidence to be active in the workforce; and supporting them to be in charge of their health and wellness. Our VALUES underpin all we do, shape who we are and how we work with one another, in our organisation and in the community: Advocacy: Challenge exclusion and promote inclusion Quality: Strive for excellence in all aspects of our work Dignity: Respect the unique worth of every person (that includes people who access our services, families, employees and volunteers) Justice: Act with integrity, honesty, commitment and accountability in everything we do to ensure equity, fairness and transparency Team Work: Foster an environment that encourages change, growth, trust in our organisation and in partnership with others, working together as one Rehab team Page 1 of 6 1

2 JOB DESCRIPTION Peer Support Development Worker Region/Department: Momentum Skills Strengthening Voices, Making Choices (SVMC) Reports To (Title): Occupational Psychologist (SVMC Programme Lead) Cost Centre and Job Number: Signature of Job Holder: Date: Signature of Manager/Supervisor/Head: Approved/Date: Evaluated Grade: Date: 1. JOB PURPOSE With a focus on achieving the personal goals of participants and contributing to the development of the service, you will maximise the independence and quality of life of young people with an acquired brain injury/neurological condition who live within the Greater Glasgow area. You will have lived experience of an acquired brain injury/neurological condition and through sharing wisdom from your own experience will inspire hope and belief that rehabilitation is possible. 2. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TRAINING/KNOWLEDGE Formal Education / Training Include any specialised education and qualifications needed to do the job. Work Experience Clarify the minimum years of total work experience and other relevant work experience required to do the job Skills and Knowledge Include any specialised skills or knowledge needed for the job. None Previous or current experience working with individuals with an Acquired Brain Injury/Neurological Condition (Desirable) Experience of being in a supportive and enabling role (Desirable) Lived experience of Acquired Brain Injury/Neurological Condition (Essential) Practical knowledge and understanding of issues facing people with an Acquired Brain Injury/Neurological Condition (Essential) Awareness of the legal rights of the participants using the services in relation to equality and disability (Desirable) Competent in use of standard office IT software packages (Word, Excel, Outlook Powerpoint). (Essential) Appreciation of the community resources within the geographical location of the post and key partners (Desirable) Page 2 of 6 2

3 3. JOB DUTIES AND RESPONSIBILITIES Job Area (What is done, and to what, and why) Establish supportive and respectful relationships with participants using the service in order for them to achieve their personal goals and aspirations whilst maintaining professional boundaries Enable participants identify their own rehabilitation goals in line with their programme progression plan to assist them to achieve their individual outcomes within the remit of the SVMC service Liaise with carers, other health professionals, statuary and voluntary agencies to enable the support needs of the participants to be met Undertake appropriate administrative duties to assist the team in delivering effective and timely care, e.g. data inputting and updating participant progress records Liaise with colleagues and management to share ideas about ways of achieving rehabilitation goals, drawing on personal experiences in order to further advance the levels of support provided by the service Support participants in line with their personal requirements to attend appointments/meetings/activities of their choice to enable them to achieve outcomes as defined within their progression plan Support colleagues with marketing activity in order to maintain appropriate levels of referral into the service Page 3 of 6 3

4 4. COMMUNICATION AND WORKING RELATIONSHIPS Typical Level of Interaction Select one only Primary Audience (Internal) Identify key parties Level of Audience (Internal) Typical level of audience Primary Audience (External) Identify key parties Level of Audience (External) Typical level of audience Standard: Typical interaction is to request and provide information. Courtesy, tact and effectiveness are required. Advanced: Influence using logic and facts. Communication is important but not critical to the achievement of job objectives. Expert: Win the hearts and minds, changing opinion of people. Critical in achieving the job objectives. Participants with acquired brain injury/neurological condition Occupational Therapist (SVMC) Assistant Psychologist (SVMC) Programme Lead (SVMC) Clerical / Operational Supervisory / Junior Professional Middle Management / Seasoned Professional Senior / Top Management None Clerical / Operational Supervisory / Junior Professional Middle Management / Seasoned Professional Senior / Top Management 5. KEY DIMENSIONS AND RELATED JOB RESULTS None 6. OPERATING ENVIRONMENT Office based environment No travel required Page 4 of 6 4

5 7. KEY COMPETENCIES A commitment to living the organisational values of Team work, Dignity, Justice, Advocacy and Quality Respect for Others (Level B) Building Relationships and Communication (Level C) You seek advice when you are having difficulty promoting equality and diversity. You support others with whom you work, to work in ways that: recognise and respect individuals beliefs and preferences take account of individuals preferences in everything they do acknowledge and respect diversity and difference. You reflect on, and challenge: your own assumptions, behaviour and ways of working. assumptions of others, their behaviour and ways of working, procedures, practices and information that are discriminatory. You modify your communication approach to suit the needs of a situation/ audience. You actively listen to the views of others. You liaise with other groups to gain co-operation. You negotiate, where necessary, in order to reach a satisfactory outcome. You maintain a focus on dealing with colleagues and service users in an effective, efficient and respectful manner. You are assertive and professional when dealing with challenging issues. You express yourself in a clear and articulate manner when speaking and in writing. Judgement and Decision Making (Level D) Promoting Choice, Independence, Health and Wellbeing (Level B) You approach and deliver all work in a thorough and organised manner. You follow procedures and protocols, understanding their value and the rationale behind them. You keep high quality records that are easy for others to understand. You draw appropriate conclusions from information. You suggest new ways of doing things better and more efficiently. You are comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as for example basic arithmetic, percentages You work with individuals to identify the care and support: they can and wish to undertake themselves; that can be provided through the individual s support networks; that needs to be provided by yourself and others within and outside your organisation. You identify opportunities to provide choice to individuals. You promote individual s rights to comment, complain or make suggestions to ensure choice and wellbeing. You coach and encourage others to reinforce positive behavioural goals in their relationships with individuals. You advance the individual through services and/or programs to foster independence and wellbeing to support self directed living. You provide up-to-date information to support individuals to make informed choices about the care and services they receive and coach others on how to do the same. Page 5 of 6 5

6 Professionalism (Level C) Advocacy (Level B) You maintain clear, accurate, factual and up-to-date records. You honour your work commitments and when this is not possible, explain why. You are aware of and understand the boundaries of your role and responsibilities. You know when to ask for help. You work, and support colleagues to work in ways that are consistent with the law, regulation and organisational requirements. You recognise, and demonstrate to colleagues through your practice, the influence your job role and responsibilities may bring and how to use such influence sensitively and responsibly. You demonstrate that you are honest, trustworthy, reliable and dependable and support colleagues to do the same You ensure that you honour your work commitments and support colleagues to do the same. You prepare a case that represents the best interests of the individuals, ensuring that the case represents their views and preferences. You support individuals to self advocate: identify and communicate their needs and wishes and any information that would help them to present these enable and support them to decide the outcomes they want to achieve identify and communicate what information they have about their present situation and where there are gaps Page 6 of 6 6