Application Pack. Director of Corporate Services. penumbra.org.uk

Transcription

1 Registered Office: Norton Park, 57 Albion Road, Edinburgh, EH7 5QY Penumbra is a charity (SC ) and a company limited by guarantee (SC ) registered in Scotland.

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3 01 Dear Applicant, Thank you for your interest in the post of. This is an exciting, high profile post that offers the opportunity to work with one of the leading mental health organisations in Scotland. This is an important role within our organisation and we seek someone with the combined business, inter-personal and self-management skills. Application Process All applicants must complete and submit an application. Please visit to complete an online application form or to download a.doc or.pdf form. In order to assist you with your application we have enclosed: Background information on Penumbra An overview of the role Detailed job description and person specification Supporting information I hope you will find these documents informative when applying for the role. Closing date for applications: 5pm on Monday 17 October 2016 Interviews will be held on: Friday 28 and Monday 31 October 2016 in Edinburgh Applications can be completed online or sent to: recruitment@. If you would like to speak to someone informally about this position please contact us on Good luck with your application. Yours sincerely, Nigel Henderson Chief Executive

4 INNOVATION EMPLOYER SUPPORT ABOUT 02 Penumbra: an overview Our vision We envisages a society where people with mental health problems expect recovery and are accepted, supported and have the resources to fulfil their potential. We provide recovery-focused support delivering measureable personal outcomes. Find out more: penumbra_scot /penumbrascotland We have over 30 years experience in mental health We operate over 40 projects, covering half of Scotland s local authorities the number of people we support every week in Scotland. How we help We offer a range of services to improve health and wellbeing that provide practical, emotional and social support. All our services are recovery focussed and offer personalised support. Recovery We believe in recovery. This does not necessarily mean being cured or living without medication or support, it is the realisation of a meaningful and fulfilling life in the presence or absence of mental health problems. approx 380 the number of people we employ + Relief staff approx 90 We pay all staff at least: 8.54 per hour (that s more than the Scottish living wage). We employ 25 peer workers We host the Scottish Recovery Network - a non-profit initiative working to promote recovery in mental health. We developed the Individual Recovery Outcomes Counter (I.ROC) to measure recovery. It is based on 12 wellbeing indicators (not just mental health). It is now being trialled world-wide by mental health organisations. Edinburgh Crisis Centre We run a dedicated mental health crisis centre. It provides a 24 hour help line and a safe space and overnight accommodation. Mental Health Europe Penumbra Chief Exec Nigel Henderson is the chair of Mental Health Europe.

5 03 About Penumbra Aims Penumbra is a charity working to PROMOTE mental health and wellbeing for all, PREVENT mental ill health for people who are at risk and to SUPPORT people with mental health problems. Penumbra campaigns to influence national and local government policy, and to increase public knowledge and understanding about mental ill health. Penumbra hosts the Scottish Recovery Network (SRN) and was a founding partner in the See Me campaign to end mental health stigma and discrimination. Services Penumbra provides high-quality, personalised and recovery focused services for adults and young people who are experiencing mental ill-health. Penumbra was founded in 1985 and provided the first registered mental health supported accommodation service in Scotland. It is now one of Scotland s largest mental health charities, supporting around 1000 people each week across 19 local authority areas. From its beginnings with supported accommodation, Penumbra now runs supported living services, NOVA (community/social inclusion) services, self-harm projects, crisis centres, services for people with alcohol related brain damage, youth projects, homelessness services and respite breaks (Nova Short Breaks). In 2014 Penumbra won the Care Accolade for investing in workforce development for our outcomes focused approach. Organisation structure Penumbra is structured around three operational areas - North, East and West Scotland. The Directorate is based at HQ and comprises the Chief Executive, Director of Corporate Services and Director of Services and Development. DIRECTOR OF SERVICES & DEVELOPMENT AREA MANAGEMENT BOARD CHIEF EXECUTIVE DEVELOPMENT MANAGER QUALIT Y & IMPROVE MENT DIRECTOR OF CORPORATE SERVICES FINANCE HR FUNDRAISING

6 04 Strategic Plan Our strategic plan has five key strategic aims; these are supported by objectives and an annual results and monitoring framework. Each year we review the activities that we undertake in pursuit of our strategic aims so that we can ensure we learn from our experience and continuously improve. These objectives are represented by the mnemonic RPIII : RECOVERY PEOPLE INNOVATION INFLUENCE IMPROVEMENT We have also introduced key targets and milestones to achieve by Each year we will monitor our results in relation to Recovery, People, Innovation, Influence and Improvement which will demonstrate our continued progress towards these key targets and milestones. Overall our aim is to continue to provide, innovate and develop high quality activities. These will reflect current policies, contemporary ideas and the needs and aspirations of people to improve their mental health and wellbeing. Funding Penumbra has an annual budget of around 10 million. This is made up of contracts/service level agreements with local authorities, grants from statutory bodies and charitable trusts and donations from individuals. We have unrestricted reserves of 2.7 million. Information on Penumbra is held by OSCR and our most recent audited accounts are available from Companies House. Employer Penumbra employs approximately 380 staff (340 full time equivalent) and 90 sessional/relief staff, with a number of volunteers also working with various services. All Penumbra staff have a personal development plan and undertake a variety of training and learning. Penumbra offers flexible working and is committed to paying the Scottish Living Wage or above to all staff. Our people We employ a diverse range of people in a wide range of roles and we are committed to developing the skills and talents of our staff.

7 05 Within the organisation there are a range of support-focused roles such as Recovery Worker, Recovery Practitioner, Peer Worker, Management, and others roles in areas such as Finance, Human Resources and Learning and Development. We provide excellent terms and conditions, a comprehensive learning and development programme and regular practice supervision for all staff. This includes the opportunity to achieve SVQ qualifications appropriate to their role. Overview of role This role forms part of the Directorate, consisting of the Chief Executive, Director of Services & Development and the. It is an essential part of the Directorate offering finance, business and people advice to the running of the organisation. Key responsibilities of the will include: overseeing the direction and the management of the Corporate Service Function. This includes Finance, Human Resources, Fundraising, Facilities and office management and for overseeing the ICT systems. responsibility for all major decisions affecting the work of the Corporate Services Function. The post holder will be required to act on his/ her own authority delegated from Penumbra and /or Chief Executive and must, as required, be able to justify decisions taken. direct management of staff directly reporting to him/her, delegating responsibility where appropriate. the treasury function. acting as Company Secretary, the Director will oversee all legal, governance, compliance and risk management matters. The should support the values and vision of Penumbra and share a commitment to improving mental health and wellbeing for all.

8 06 Job description Job Title: Responsible To: Salary: Working Hours: Location: Leave: Pension: Chief Executive Circa 50,000 per annum, depending on experience (full time); although occasional evening and weekends may be required Edinburgh, although post holder must be willing to work across Scotland 38 days per annum including public holidays Access to Penumbra pension scheme Job summary To ensure the proper conduct of the Corporate Services of Penumbra through the provision of efficient and effective systems and support To assist with the implementation of Penumbra s strategic plan To act as Company Secretary Responsible for Finance, HR, Fundraising, Administration and Facilities Responsibilities Strategic Management Provide positive and professional leadership to staff in the Corporate Services function, ensuring that the Directorate is well managed to support the activities of Penumbra. Responsible for all major decisions affecting the work of the Corporate Services function. Provide advice and support to Penumbra and/or its sub committees on matters relating to any issue within the remit of Corporate Services. Liaise with relevant Local Authority, Scottish Government and other agencies personnel on matters pertinent to the effective management of Penumbra s business. Help to create, develop and implement the strategic plan. Liase with OSCR (Office of the Scottish Charity regulator) over developments relating to Charity Law and Accounting.

9 07 Financial Management Oversee the finance and treasury function, ensuring proper administration of Penumbra s financial affairs; advising and assisting the Chief Executive and other Directors on budget and financial planning strategies; monitoring and revising the budget in line with changing demands and projected out-turns and preparing the annual financial statements. Ensure the preparation of year end accounts in line with FRS 102 and Companies Act, and working with external auditors. Ensure effective control and management of Penumbra s income and expenditure. Ensure the provision of meaningful, accurate and timely management accounting and performance measurement information to the Chief Executive, and the Board. Human Resource Management Oversee the Human Resources function, ensuring the provision of advice on HR matters to the Chief Executive and Senior Management Team, including the development and review of relevant HR strategies, policies and procedures; Provide advice and guidance to the Chief Executive and Senior Management Group on organisational development matters; Ensure the provision of a range of services including recruitment and selection; training and development; performance management; disciplinary and grievance procedures; payroll; pensions; and relations with the UNITE the union. Other Corporate Service Functions Oversee the information and communications technologies (ICT) function, ensuring the ongoing development and implementation of Penumbra s ICT services. Manage the facilities/premises used and owned by Penumbra including the relationships with landlords, managing agents and other tenants (where appropriate). Setting annual targets for the Fundraising team and supporting them to achieve this level of income. Oversee the Communications function, including website development, social media updates, press releases, consistency in materials available across the organisation and events organisation. Continually developing income generation ideas to increase unrestricted income to the organisation. Company Secretary, oversee all legal, governance, compliance and risk management matters.

10 08 Person specification Education/ Qualifications/ Training Member of a CCAB accountancy body Desirable Human Resource qualification Holds a degree in a relevant subject Experience Desirable Proven, recent experience within management at a senior level in a multidisciplinary organisation Experience in human resource management linking service delivery to strategic objectives Proven ability in using the components of MS Office and a recognised computerised accounting package Has experience of dealing with HR issues, and managing the required processes Has previous experience of working in the voluntary sector, with an understanding of the issues involved in providing support to service users, whilst also satisfying the expectations of our Funders Has previous experience on preparation of accounts in accordance with FRS 102 Core Competency - Working with Others Core Competency - Learn and Apply Builds good working relationships with team members and colleagues throughout the organisation Is reliable and flexible within the team Leads by example and models organisation values The ability to assimilate and analyse information quickly and accurately To think strategically, formulate decisions and make recommendations Decision making skills Is able to use and manipulate spreadsheets and management reports Is open to positive and constructive feedback from others Learns from previous experience, in order to develop continuously

11 09 Core Competency - Communication Core Competency - Managing Self Core Competency - Professionalism Role Specific Competency Managing People Is an enthusiastic and effective communicator, who can work independently and also as part of a team Is able to engage effectively with a wide range of people, both inside and outside the organisation Excellent oral, written and inter-personal communications skills in dealing with individuals and groups at all levels Is proactive in identifying potential problems and works towards finding and implementing creative solutions Is open to change in the workplace Has the ability to set and achieve work goals and targets, with minimal supervision Manages own work life balance and assists others to do the same as appropriate Makes a commitment to meeting peoples expectations Maintains sound ethical and professional standards at all times Commitment to Equal Opportunities Adapts style of working appropriately to suit different people and situations Experience of managing staff as well as the ability to contribute effectively as a member of a senior management team Delegates effectively and motivationally Provides the right resources and information for the team to perform effectively

12 What our staff say staff survey HEADLINE RESULTS Every two years we ask staff for their thoughts on Penumbra. The survey covers everything from their experience of employment and training, to the quality of the newsletters we produce. In % of staff completed the survey, up from 63% in number of people who completed the 2015 staff survey 93% are proud to work for Penumbra 90% 92% look forward to going to work say their job gives them strong satisfaction?! 91% say they always receive support from their manager when experiencing difficulties 95% agree Penumbra has a good local reputation 94% feel they have the necessary skills to do their job

13 011 More information For more information about Penumbra please visit: www. For enquiries about the position please contact: or Penumbra, Norton Park, 57 Albion Road, Edinburgh, EH7 5QY T F W www. E enquiries@ facebook.com/penumbrascotland twitter.com/penumbra_scot linkedin.com/company/penumbra