SESSIONS PRE-WORKSHOP MASTERCLASSES - 04/12/ Saudi KPI for Business Strategy & Transformation Workshop

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1 PRE-WORKSHOP MASTERCLASSES - 04/12/ 2017 Using the Balanced Scorecard for Effective Innovation Implementation 08:30-14:00 Masterclass A Change is a constant in all situations and organisations need to keep pace with changes to remain relevant. Changes in technology, market factors, talent pool and many other environmental factors affecting organisation performance require innovation for success. Vision 2030 is paving the way for major business landscape changes which will result in increased competition and higher output across industries. A business strategy that is working today may not work in 2020 nor in 2030 resulting in the need to include innovative initiatives for superior corporate strategy to survive the market. This masterclass is recommended for leaders, managers, planners and analysts who have been tasked with developing or modifying their current strategy plan or balanced scorecard strategy system to introduce an innovation culture throughout the organisation and include innovation initiatives. The masterclass is designed to help delegates understand how to consider all the attributes related to including innovation as a strategy in the organisation. Delegates will benefit from this practical masterclass that will teach the what, why and how by providing knowledge and practical learning exercises on: Developing the strategic context for innovation introduction Designing and implementing innovation objectives, KPIs, programs and projects design Becoming a more innovation strategy focused organisation The inclusion of innovation initiatives into existing strategy and balanced scorecard systems Potential process, operations, and projects implications related to innovation introduction Aligning innovation throughout the organisation Joe DeCarlo - Vice President International Group and Senior Consultant, Balanced Scorecard Institute Farzaneh Majed - Strategic Partner and Advisory Board Member, Balanced Scorecard Institute Lunch 14:00-15:00

2 SCHEDULE PRE-WORKSHOP MASTERCLASSES - 04/12/ 2017 Brought to you by Jumuna House, P O Box Riyadh E: kpi@jumanahouse.com T: Account No: at SAMBA, IBAN SA Riyadh, Saudi Arabia TIME MASTERCLASS A 08:00 08:30 - Using the Balanced Scorecard for Effective Innovation Implementation 09:00 10:00 11:00 12:00 13:00 14:00 14:00 - Lunch

3 DAY 1-05/12/2017 Opening 08:45-09:00 Rami Itani - Partner and Co-Founder, VANGUARDS International Keynote Strategic Transformation as an Accelerator to Becoming the Next Generation Organisation 09:00-10:00 Vision 2030 directives allow organisation to implement long term strategies that will foster inclusivity, improve efficiencies, increase organisational competitiveness and result in rapid economic growth. Both public and private organisations have to go through strategic transformation from the bottom up to ensure they remain viable in the new economy. Join this session and hear from xxxx as he unpacks organisational transformation and elaborates on how your organisation can start with the end result in mind to achieve business excellence. Christian Rangen - Founder/Partner, Engage // Innovate AS Achieving Excellence Through Deriving Meaningful KPIs 10:00-10:30 It is vital for organisation to link KPIs to strategy as this informs progress on meeting the objectives as well as whether the organisation is operating according to its vision and mission. What is best practice in drawing a strategy map with themes and objectives that clearly communicate the strategic direction of the organisation for easier linkage to KPIs? Dr Wafi Dawood - Chief of Strategy & Excellence, Dubai Knowledge Speed Networking 10:30-10:50 Morning Networking & Refreshment Break 10:50-11:20 Interactive Session: Avoiding pitfall and Trouble Shooting Your Strategy Implementation 11:20-12:00 Avoiding common pitfalls is key to accelerating strategy implementation. What are the most common issues that can make or break the execution of your strategy? How can you develop a bullet proof alignment checklist before you begin the journey? Join this interactive session and work through a case study that will reveal winning strategies for faster strategy implementation. Chetan Suresh - Director Corporate Planning & Performance Management, Dar Al Arkan Focus on KPI Selection What, Why and How Much to Measure 12:00-12:30 Ibrahim Alharbi - Head of Strategy and Performance Management Department, General Organization for Social Insurance (GOSI) Keeping the Strategy Momentum Going: 7 Key Factors in Driving Transformation Management 12:30-13:00 The Transformation Management Process needs to be understood to maintain the momentum of change. Organisation leaders must know the nature, aspects, driving factors as well as how to manage the process. This understanding equips leaders in enhancing the process through building standards and the needed capabilities efficiently and effectively. What are the biggest factors that drive transformation? How do you keep the momentum going long term? Husam Alasker - Business Strategy and Digital Transformation Advisor, Ministry of Justice Lunch Break 13:00-14:00 Panel discussion with the Delivery and Rapid Intervention Center (DARIC) moderated by Horváth & Partners 14:00-14:30 Working towards Saudization Ensuring a Long-Term Talent Pool 14:30-15:00 Human capital is the cornerstone and most important asset in any organisation be it public or private. With the National Transformation Program (NTP) activated organisations need to ensure that they have a human resource strategic plan to achieve national and organisational goals. What role does the HR department play in strategy execution? How is the human capital strategy linked to the overall organisational strategy? Join this session and find out how Saudi ARAMCO has made great progress in meeting national human capital goals. Reem Al-Ghanim - Head of Women Development & Diversity Division, Saudi Aramco Afternoon Networking and Refreshment Break 15:00-15:30 Focus on KPI Selection What, Why and How much to Measure 15:30-16:00 KPI Stream Building A Higher Performance Culture to Exceed Stakeholder Expectations 15:30-16:00 Strategy Stream Sacha Dudler - General Manager - Corporate Performance and Strategy Execution, Saudi Telecom Group KPI Target setting and benchmarking for 16:00-16:30 KPI Stream Eng Saad AlQahtani - VRO Director, Dr Erfan and Bagedo General Hospital International Case Study: Corporate Planning - "Don't Forget the Customer" 16:00-16:30 Strategy Stream Paul Counihan - Head of Governance - Planning & Execution, Bank of Ireland

4 DAY 1-05/12/2017 Ensuring Effective Data Collecting and Reporting for Improved Analysis 16:30-17:00 KPI Stream Dr. Abdulaziz AlShehri - Deputy director of Initiatives Management Office (IMO), Ministry of Education, (KSA) Transformation in Action: Implementing Strategy for Organisational Turn Around 16:30-17:00 Strategy Stream Shaker Nejem - Director- PM, Strategy Execution, Allisa Automotive Muneed Khan - Head of Corporate Strategy, Mobily Closing remarks 17:00-17:05 End of Day 1 17:05-17:10

5 SCHEDULE DAY 1-05/12/2017 Brought to you by Jumuna House, P O Box Riyadh E: kpi@jumanahouse.com T: Account No: at SAMBA, IBAN SA Riyadh, Saudi Arabia TIME KPI STREAM STRATEGY STREAM 08:00 08:45 - Opening 08:45 - Opening 09:00 09:00 - International Keynote Strategic Transformation as an Accelerator to Becoming the Next Generation Organisation 10:00 10:00 - Achieving Excellence Through Deriving Meaningful KPIs 10:30 - Speed Networking 10:50 - Morning Networking & Refreshment Break 11:00 11:20 - Interactive Session: Avoiding pitfall and Trouble Shooting Your Strategy Implementation 12:00 12:00 - Focus on KPI Selection What, Why and How Much to Measure 12:30 - Keeping the Strategy Momentum Going: 7 Key Factors in Driving Transformation Management 09:00 - International Keynote Strategic Transformation as an Accelerator to Becoming the Next Generation Organisation 10:00 - Achieving Excellence Through Deriving Meaningful KPIs 10:30 - Speed Networking 10:50 - Morning Networking & Refreshment Break 11:20 - Interactive Session: Avoiding pitfall and Trouble Shooting Your Strategy Implementation 12:00 - Focus on KPI Selection What, Why and How Much to Measure 12:30 - Keeping the Strategy Momentum Going: 7 Key Factors in Driving Transformation Management 13:00 13:00 - Lunch Break 13:00 - Lunch Break 14:00 14:00 - Panel discussion with the Delivery and Rapid Intervention Center (DARIC) moderated by Horváth & Partners 14:30 - Working towards Saudization Ensuring a Long-Term Talent Pool 15:00 15:00 - Afternoon Networking and Refreshment Break 15:30 - Focus on KPI Selection What, Why and How much to Measure 16:00 16:00 - KPI Target setting and benchmarking for 16:30 - Ensuring Effective Data Collecting and Reporting for Improved Analysis 17:00 17:00 - Closing remarks 17:05 - End of Day 1 14:00 - Panel discussion with the Delivery and Rapid Intervention Center (DARIC) moderated by Horváth & Partners 14:30 - Working towards Saudization Ensuring a Long-Term Talent Pool 15:00 - Afternoon Networking and Refreshment Break 15:30 - Building A Higher Performance Culture to Exceed Stakeholder Expectations 16:00 - International Case Study: Corporate Planning - "Don't Forget the Customer" 16:30 - Transformation in Action: Implementing Strategy for Organisational Turn Around 17:00 - Closing remarks 17:05 - End of Day 1

6 DAY 2-06/12/2017 International Keynote: Strategically Aligned Innovation and Agility 09:00-10:00 David Gram - Innovation Thought Leader & Former Senior Innovation Director, LEGO Group Integrated Strategic Planning and Management Lessons Learned Applied to Vision :00-10:40 Joe DeCarlo - Vice President International Group and Senior Consultant, Balanced Scorecard Institute Risk Management Focus: Managing Strategy Execution in Times of Change 12:10-12:40 Understanding risk in a proactive manner is necessary for organisations to execute strategy and also be ready to troubleshoot should market demands change. What is best practice in SWOT analysis for managing risk for achievable KPI and strategy implementation? How do you factor in market risks for realistic strategy achievement? What is best practice in ensuring a dynamic strategy that survives sudden market changes? Rahul Deo Gupta - Head of EPMO, RAFAL Real Estate Development Co Taking Charge in Strategy Execution: Defining Departmental Roles, Responsibilities and Drivers to Ensure Organisational Transformation 15:20-15:50 Strategy framework needs to be clear to ensure everyone understand their role and take ownership of their duties and achievement. Who should be in charge of driving strategy implementation? Why is it critical to draw cross departmental teams to support alignment? How can you make strategy and KPIs more relatable to employees through cross departmental teams? Surjit Puruhutjit - GM Strategy & Planning, KIMS Global Morning Networking & Refreshment Break 10:40-11:10 Lunch Break 12:40-13:40 Round table Discussions: Leveraging Digital to Transform Performance 15:50-16:20 Overcoming 8 Hurdles in Your Digital Journey 11:10-11:40 Digital transformation offers organizations very real and considerable benefits. However, pursuing it also poses organizations many varied challenges, such as organizational resistance to change, inflexible technology stack and development processes, lack of Digital leadership and more. We aim to discuss the 8 key hurdles you must overcome to cross the digital finish line and achieve your goals. Mark Robinson - Project Director, Corporater Middle East Strategic alignment in an organization, and the role of corporate culture in strategic implementation success 11:40-12:10 Hassan Al Asaad - Strategist & Business Development, GCC Interconnection Agency Group Innovation Activity LEGO Serious Play Exercise 13:40-14:20 The LEGO SERIOUS PLAY methodology is an innovative process designed to enhance innovation and business performance. Based on research which shows that this kind of hands-on, minds-on learning produces a deeper, more meaningful understanding of the world and its possibilities, the LEGO SERIOUS PLAY methodology deepens the reflection process and supports effective dialogue for everyone in the organisation. The LEGO SERIOUS PLAY methodology is an innovative, experimental process designed to enhance innovation and business performance. David Gram - Innovation Thought Leader & Former Senior Innovation Director, LEGO Group Pressing refresh Revising Organisational Strategy for Increased Agility 14:20-14:50 Partha Thakurta - Strategy Advisor to Board & Group CEO, (UAE) Closing Remarks 16:20-16:25 Refreshments Break and Networking 14:50-15:20

7 SCHEDULE DAY 2-06/12/2017 Brought to you by Jumuna House, P O Box Riyadh E: kpi@jumanahouse.com T: Account No: at SAMBA, IBAN SA Riyadh, Saudi Arabia TIME 09:00 09:00 - International Keynote: Strategically Aligned Innovation and Agility 10:00 10:00 - Integrated Strategic Planning and Management Lessons Learned Applied to Vision :40 - Morning Networking & Refreshment Break 11:00 11:10 - Overcoming 8 Hurdles in Your Digital Journey 11:40 - Strategic alignment in an organization, and the role of corporate culture in strategic implementation success 12:00 12:10 - Risk Management Focus: Managing Strategy Execution in Times of Change 12:40 - Lunch Break 13:00 13:40 - Group Innovation Activity LEGO Serious Play Exercise 14:00 14:20 - Pressing refresh Revising Organisational Strategy for Increased Agility 14:50 - Refreshments Break and Networking 15:00 15:20 - Taking Charge in Strategy Execution: Defining Departmental Roles, Responsibilities and Drivers to Ensure Organisational Transformation 15:50 - Round table Discussions: Leveraging Digital to Transform Performance 16:00 16:20 - Closing Remarks

8 POST-WORKSHOP MASTERCLASSES - 07/12/ 2017 Measuring Strategy Execution Advanced KPIs and Metricise 08:30-14:00 Masterclass B Getting the balance right between internal and external measures of performance may prove challenging when developing meaningful KPIs. Organisations need to develop the strategic context of KPIs to measure the strategy process, employee performance and the hard stuff while ensuring that KPIs are aligning the organisation from mission and vision to the desktop. This masterclass is tailored for leaders, managers, planners and analysts who have been tasked with planning, developing or improving dashboards, KPIs and scorecards with meaningful performance measures and information. Delegates will benefit by learning how to: Develop the value proposition for effective KPI performance measurement and management Lifting the skill level of managers and employees in developing meaningful KPIs and using measurement information to better inform decision making at all organisation levels Increase the active involvement of employees in selecting, implementing, and using performance measures and information Reduce the cycle time of implementing a performance measurement system Joe DeCarlo - Vice President International Group and Senior Consultant, Balanced Scorecard Institute Farzaneh Majed - Strategic Partner and Advisory Board Member, Balanced Scorecard Institute Lunch 14:00-15:00

9 SCHEDULE POST-WORKSHOP MASTERCLASSES - 07/12/ 2017 Brought to you by Jumuna House, P O Box Riyadh E: kpi@jumanahouse.com T: Account No: at SAMBA, IBAN SA Riyadh, Saudi Arabia TIME MASTERCLASS B 08:00 08:30 - Measuring Strategy Execution Advanced KPIs and Metricise 09:00 10:00 11:00 12:00 13:00 14:00 14:00 - Lunch