10 TIPS FOR MANAGING A SUCCESSFUL CAREER IN HUMAN RESOURCES

Transcription

1 Version TIPS FOR MANAGING A SUCCESSFUL CAREER IN HUMAN RESOURCES Randy Patterson 1

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7 HR Credibility 1. Why We Hate HR, by Fast Company Staff (August 2005) HR is the function with the greatest potential the key driver, in theory, of business performance and also the one that most consistently under-delivers 2. It s Time to Split HR, by Ram Charan (August 2014) CEOs want their CHROs as sounding boards and trusted partners and rely on their skills in linking people and numbers to diagnose weaknesses and strengths in the organization, find the right fit between employees and jobs, and advise on the talent implications of the company s strategy 7

8 HR Credibility 3. Why We Love to Hate HR and What HR Can Do About It by Peter Cappelli (August 2015) HR focuses too much time administrivia and lacks vision and strategic insight. HR should set the agenda, focus on the here and now, acquire business knowledge, and walk away from the time wasters 4. People Before Strategy: A New Role for the CHRO by Ram Charan, Dominic Barton, and Dennis Carey (August 2015) Predicting outcomes, diagnosing problems, and prescribing actions on the people side represents sources of critical value to the business 8

9 1 - Business Acumen 9

10 Business & Financial Acumen 1. Become a student of business acumen and develop an insatiable curiosity for how your business works from the ground up 2. Understand the key levers of business value, how results are tracked and reported, and how an effective strategy can move the business forward 3. Understand how all of the components of running a business (marketing, logistics, finance, etc.) come together and impact each other 4. Speak the language of the business (i.e. Finance) with an HR accent, not the other way around 10

11 Business Acumen Meet with your Finance partner on regular basis to review financial statements for your organization Consider below resources to build and challenge your business acumen 11

12 2 - Perspective 12

13 2 Perspective 1. Customers - Get out from behind your desk, computer, or smartphone and spend time listening and speaking with your customers 2. Employees - Understand and appreciate the role of employees at all levels (especially the front line) and how to identify and prioritize critical roles and activities across your organization 3. Shareholders - Develop a habit of thinking about how you would explain any decision you are making for the business to a shareholder, including how you would calculate and explain the return on investment 13

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15 3 - Education & HR Certification 15

16 3 Education & HR Certification 1. Build an insatiable intellectual curiosity with the discipline and habits to satisfy it 2. Choose one or more HR certifications or executive education offerings that is right for you at the right time 3. Identify self-directed learning in the form of TedTalks, Coursera (online courses), articles by thought leaders in business and HR, etc. 4. Achieve and enjoy mastery of the key subject matter of your role by sharing your learning with others and soliciting their input and advice. And if you really want to be interesting to others, find something you are passionate about that has nothing to do with your day job and learn all about it 16

17 4 Experience and Competency 17

18 4 Experience and Competency 1. Relentlessly seek out experiences and then regularly reflect and discuss with trusted advisors in order to gain perspective 2. Focus on building basic competencies throughout each role, followed by differentiating competencies as you strive towards mastery 1. Basic competencies include: driving results, making decisions, demonstrating effective judgment, managing time and prioritizing work 2. Differentiating competencies include: courageous leadership, risk-taking, making data driven decisions, influencing and leveraging resources effectively 18

19 5 The Five A s & Motivation 19

20 5 The Five A s & Motivation Take the time to self-reflect on the below as if you were interviewing yourself? 1. Attitude - Do you exhibit the right attitude on a consistent basis? 2. Ability Have you built or mastered the job skills and abilities to perform your role and your next role? 3. Agility Can you pick up new things quickly or turn on a dime when necessary? 4. Achievement What have you really achieved? (not what you have been responsible for) 5. Aspiration - What do you aspire to be? And why? And GRIT (fortitude, resiliency, or perseverance) enhances each and serves as the glue that holds them all together! 20

21 Hurdle 2 Hurdle 1 Career Planning Motivators Challenge Learning Impact Other Motivators Autonomy Industry Security Stress Innovation Problem Solving Meaning Team Environment Mentorship Pace of Environment Brand Name Recognition Strategy vs. Tactics Workplace Commute Runway Comp 21

22 6 - Networking & Support System 22

23 6 Networking & Support System 1. Determine, document, cultivate, and rotate your own personal board of directors to help guide you throughout your career 2. Does your board support your strengths while addressing your fatal flaws or areas that need improvement? 3. Ensure your board reflects areas outside your profession and industry, as well as diversity of gender, ethnicity, religion, age, etc. 4. Let these individuals know what role you d like them to play and have clear goals in mind to ensure you re making the best use of their time 23

24 7 - Family, Friends & Health 24

25 7 Family, Friends & Health 1. Maintain the discipline to hold this time as precious; you simply can t afford to waste it 2. Deliberately plan and integrate your time around what is important to you 3. Keep the few extra-curricular activities that most positively impact your overall well-being and perspective and that bring you joy 4. Set the example for living a healthy lifestyle and not just because HR typically has responsibility for the benefits plan 5. Share that one thing with your co-workers and leader 25

26 8 Financial Well-Being 26

27 8 - Financial Well-Being 1. You can t focus on improving the financial health of your organization if your own personal finances are not in order 2. Schedule a day each year to build a healthy financial plan and then revisit each throughout the year 27

28 9 Giving Back & Appreciation 28

29 9 Giving Back & Appreciation 1. Make time for paying it forward and backwards (e.g. volunteering in community, mentoring emerging HR talent) with efforts that align with your values and possibly your personal development needs 2. Coach others who could benefit from your insights, experiences and skills 3. Regularly thank others for the contributions that they have made to your life and to others 29

30 10 Personal Purpose 30

31 Purpose Take pride in your purpose Can you define your purpose in one sentence? And then in slightly greater detail in an elevator pitch? How do you bridge your well-being, business acumen, knowledge and career planning activities? And avoid conflict? Can you tweak challenges and opportunities in front of you to align with your purpose? Can your purpose include helping others find and achieve theirs? 31

32 My Purpose To help people, organizations, and communities discover and achieve results through their purpose while leveraging my strengths and developing my character 32

33 The Challenge 1. Take a moment to reflect on your assessment of these 10 tips 2. Discuss this analysis with one or more members of your personal board of directors, family and friends 3. Develop a plan to continuously improve 33

34 Thank You