A Framework for Extending Learning to Improve

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1 A Framework for Extending Learning to Improve

2 Where are you on your 70:20:10 journey? We are considering implementing 70:20:10 We are planning our 70:20:10 implementation We are implementing 70:20:10 across the organisation We are developing our business case We are piloting 70:20:10 We are embedding 70:20:10 across the organisation

3 Agenda The changing world of work and implications for organisational learning Traditional L&D Zone An overview of the 70:20:10 framework The 10 Point Approach to implementing 70:20:10 Getting started Example 70:20:10 solutions Technology as an enabler of 70:20:10

4 Professional Development and Performance Support Helping you to Implement 70:20:10 A global community of practitioners building the 70:20:10 body of knowledge by Working Out Loud together. Performance Support and Professional Development through: Curated Implementation Toolkit Events and Discussion Forum

5 Drivers of Change The Impact of Change on the Learning Function Which drivers are impacting your work? 1. Deliver at greater SPEED (responsiveness) 2. Do MORE WITH LESS (efficiency) 3. Demonstrate CLEAR VALUE to stakeholders (impact) 4. Prioritise HIGH VALUE activities (resourcing) 5. Improve the REACH and FLEXIBILITY of solutions 6. To ALIGN more closely with organisational objectives

6 Organisations must learn at the speed of business if they are to survive and thrive in our world of rapid change and innovation Approaches to learning need to adapt if we are to succeed

7 A Changing Paradigm :20:10 Forum Pty Ltd courses > resources (including people and networks) event based learning > continuous learning learning outcomes > performance impact

8 A Strategic Framework For Building Capability and Improving Performance CCL Manager Study Strategic Framework 70% from tough jobs 70 EXPERIENTIAL LEARNING New and Challenging Experiences Helping Workers Solve Problems Reflective Practice 20% from people (mostly the boss) 20 SOCIAL LEARNING Communities, Networks and Sharing Coaching and Mentoring Feedback 10% from courses and reading 10 FORMAL LEARNING Structured Courses and Programs :20:10 Forum Pty Ltd Effectiveness Insight Performance Impact

9 70:20:10 Framework Explained Publication Register by COB Friday 13 March to receive a free copy of the soon to be released ebook version

10 Implementing 70:20:10

11 Implementing 70:20:10 The 10 Point Approach :20:10 Forum Pty Ltd

12 Getting Started Socialising and aligning 70:20:10 to your context Advice from the 70:20:10 Forum Community Community of Practice Comments Developing messaging around to engage three audience groups: Learning HR Line Managers and Employees. Writing a compelling story and revisiting the implications for the WHAT and HOW in light of 70:20:10 as an enabler for performance Virtual presentation to the Center of Competence Team to explain the 70:20:10 concept further and discuss key requirements and considerations for the strategy

13 Use 70:20:10 to create a common language and mindset around development, performance, improvement, effectiveness, knowledge, capability... in your organisation

14 Strategy Development A 70:20:10 Implementation Plan Do you have a clear documented learning strategy that is shared across all parts of your organisation? Is it used to ensure you are resourced and supported to do the right work? Does it assign accountability and support decision making?

15 Strategy Development A Strategy Roadmap Phase 2 Phase 3 Phase 1 Vision, Outcomes Focus 1 Focus 2 Focus 3

16 Strategy Development A Strategy Roadmap

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18 70:20:10 Development Plans Volkswagen Group DNV GL

19 70:20:10 (Performance) Solution Performance Management System Implementation Pathway to support HR Advisors in implementing a new PM System 10% Formal 20% Social 70% Experiential HR advisor and Peer review performance management Workshop 4 hrs Forum KPIs Interview line manager HR adv. supporting manager in PM Calibration sessions Benchmark Blog Reflection Appraisal by own manager 1:1 coaching Performance support Time and cost efficient approach through use of SharePoint and Webinars Moving learning from the classroom to the workplace Not a one-time event but an ongoing process in daily work

20 Line Leader Capability One-on-One Discussions A quality conversation between team members and their leaders to reflect, generate insights and embed learnings to help them be the best they can be. I achieve We achieve I help you achieve

21 User Generated Content Knowledge Shots by Tonkin & Taylor

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23 What are the barriers you see to implementing 70:20:10? 2014 Saba Software, Inc. 23

24 2014 Saba Software, Inc. 24

25 Consumer web verses Enterprise web then we go to work! 2014 Saba Software, Inc. 25

26 Learning Challenges at Work overwhelmed employee* diversity * Bersin by Deloitte 2014 Saba Software, Inc. 26

27 Sample content slide with bullets Use Arial as the corporate font in presentations There are 4 levels of bulleted content Use tabs to get to each level 2014 Saba Software, Inc. 27

28 2014 Saba Software, Inc. 28

29 2014 Saba Software, Inc. 29

30 2014 Saba Software, Inc. 30

31 2014 Saba Software, Inc. 31

32 Saba Cloud 2014 Saba Software, Inc. 32

33 Key Points Organisations need to learn at the speed of business TM if they are to survive and thrive. Most of how workers develop and improve occurs in the workplace through challenging experiences and support from others 70:20:10 is a holistic framework that can be used to build a strategic learning function and support the shift to a continuous learning culture Socialise 70:20:10 to create a common language, reference and mindset for development and performance and to shape your approach Technology can be a powerful enabler of collaboration and knowledge sharing as part of your 70:20:10 strategy

34 Connect with Us Professional Development and Performance Support to help you bring 70:20:10 to life /702010Forum /saba /SabaSoftware