EFB Administrator. Role Summary. Role purpose

Transcription

1 EFB Administratr Rle Summary Rle purpse Reprting t the Manager, Flight Technical, manage the administratin f the peratr s Electrnic Flight Bag (EFB) hardware and sftware with reliance f Subject Matter Experts (SME s) t prvide technical infrmatin. The systems that prduce the infrmatin in the Electrnic Flight Bag are wned by the SME wh then authrise the infrmatin t be upladed by the Electrnic Flight Bag Administratr. Using the VARA Safety Management System principles (change management and risk assessment), the Electrnic Flight Bag Administratr shall have input int further develpment f ther functinalities n the Electrnic Flight Bag. Accuntabilities and Key Metrics 1. Reprting Infrmatin reprting t the Manager, Flight Technical Prvide designated reprts required by Flight Operatins Gvernance Structure, including reprting n: EFB Prject Risks particular t EFP EFB meetings and frums 2. EFB Delivery Develp and achieve EFB business gals as defined in the Flight Operatins Business Strategy and Plan and EFB Business Plan. Thrugh EFB gvernance structure, develp initiatives in cllabratin with Flight Operatins stakehlders t cntinuusly imprve and innvate EFB efficiency, cmmensurate with the highest training standards and safety awareness. Drive cntinuus imprvement f EFB systems by using data cntained within cmpany safety management systems. In accrdance with the dcumented data management prcedures, cntrl, manage and track EFB database expiries. Reprting is accurate and n time Ensure that the paperless system is rbust and reliable Clearly demnstrate an up t date revisin cycle Hardware and sftware is dcumented in accrdance with the Hardware Management Prcedures. Ensure that n unauthrised sftware has been installed and that the versin meets with the regulatry requirements and plicies. Rutinely mnitr the EFB system and its administratin including maintaining versight f device updates. Page 01

2 Develp and implement training prcesses fr crew that supprt efficient use f the EFB including nntechnical skills. In accrdance with the dcumented revisin cntrl methds and/r vendr update cycle, update the EFB database ensuring the integrity f the EFB peratin. Cntrl the hardware and cmpnent stcks including validatin f peratin fllwing an EFB repair r replacement Cntrl installed sftware and ensure sftware is fully tested prir t use in flight. Ensure the EFB manual is kept up t date Perfrmance a quality cntrl functin Mnitr data usage Maintenance f Ipad peratinal spares Maintain an awareness f cntracts required t supprt the EFB and be actively invlved in cntract negtiatins 3. Safety Cmpliance ethic: Embrace systems management principles and demnstrate adherence t dcumented management system plicies and prcesses. Identify and mitigate risks Be practive in creating business prcess slutins that reduce csts and/r imprve effectiveness. Cnduct EFB peratins in accrdance with CASA regulatry Understand cmpliance based respnsibilities Prvide attentin t detail and prduce lw errr wrk. Embrace systems management principles and demnstrate adherence t dcumented management system plicies and prcesses. Identify and mitigate risks Be practive in creating business prcess slutins that reduce csts and/r imprve effectiveness. Page 02

3 requirements and the Virgin Australia Reginal Airlines Operatins Manual Suite. Cmply with safety in the wrkplace 4. Custmer Service Service ethic: Take wnership and use initiative Identify with internal custmers by demnstrating a slutin fcused and utcme based attitude Be pen and friendly and always treat internal custmers with respect Supprt ther team members thrugh wrklad sharing and jint prblem slving n demarcatin lines Liaise with internal and external third party prviders f sftware applicatins Be available after hurs t prvide level 2 supprt fr the EFB in cnjunctin with Vdaphne MDM and truble shting 5. Finance Maintain awareness f the business cntext and cmpany prfitability including budgetary cntrl issues 6. Leadership Cnsistently demnstrate the defined Flight Operatins leadership values and behaviurs 7. Other Participate in industry frums t have update t date knwledge n EFB initiatives, risks and issues raised in wide EFB initiatives by ther peratrs Assist with prjects in the Flight Operatins Department including EFB applicable cmpnents f Airprt Inductins Respnd t custmer enquiries prmptly Delivery f a high level f custmer service t internal and external clients Reslve any issues that may arise Page 03

4 Decisin Making Authrity Decisins rle expected t make Recmmendatins rle expected t make Values and behaviurs We think custmer Our custmers are at the heart f everything we d We are passinate abut creating an utstanding flying experience We deliver cnsistently high service internally and externally We d the right thing We always put safety first We act with integrity and hnesty We create a sustainable and inclusive envirnment fr ur peple and the cmmunity We lead the way We lead by example We have the curage t think differently We innvate We are determined t deliver We d what we say we re ging t d We are respnsive We are cmmitted t excellence in all we d Tgether we make the difference We wrk tgether t achieve success We cnsider ur impact n thers Our peple set us apart Expertise Must have Great t have Knwledge/qualificatins Experience within the aviatin industry Degree in cmmunicatins Change management and risk assessment certificates r qualificatins CASA Regulatry knwledge Understanding f Aircraft Weight and Balance Skills Articulate with excellent reprt writing skills Ability t mtivate and engage Cmmitted t Systems management principles Page 04

5 Must have Great t have team members Develped leadership skills & behaviur's Excellent cmmunicatin skills. Ability t develp relatinships with key stakehlders Frward thinking visin Experience Previus experience in Prject Management Prven experience in driving and managing change IT systems backgrund Previus experience in Flight Crew Key interactins Internal External Flight Crew, Peple Team, internal departments CASA, external prviders Page 05