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1 About Us > Contact Us > Tour Agenda > Site Locations >

2 KAIZEN INSTITUTE Established in 1985 focused on kaizen / lean consulting 28 local teams, 380+ professionals, supporting clients in more than 50 countries Global headquarters in Switzerland; regional HQs in USA, Japan Americas Brazil Canada Chile Mexico USA Europe & Africa Austria Czech Republic Finland France Germany Hungary Italy Netherlands Poland Portugal Romania Russia Spain Switzerland United Kingdom Kenya Asia Pacific Australia China India Japan Malaysia New Zealand Singapore

3 SAMPLE SITES The Power of Kaizen is all about Unleashing People s Motivation and Creativity. Gerard Poolman, Senior Manager APM Terminals Name Company A Company T Company Y Industry Electronics Automotive Industrial meters Employment at Location Worldwide Employment Started Lean in Year Products Demand Profile 1,000 4, , ,000 14, Sensing and control technologies for factory automation High mix, medium volume; Engineered to order Automobiles High mix, high volume; Built to order Gas meters and detectors High mix, high volume; Engineered to order Points of Excellence One piece flow cells Cross training Office staff with desks on the shop floor Error proofing (pokayoke) in each process Andon (stop and fix) system Value stream organization In-house equipment building (LCIA) Visual management One piece flow assembly Synchronized manufacturing 95% employees engaged in kaizen process Andon (stop and fix) system Internal logistics system and kitting Environmental management system Visual management Effective integration of one piece flow and pull systems Cross training including indirect staff into production positions Rotation of management positions Systematic kaizen in both office and production Jidoka (automatic error detection) built into all machines Kanban system for all parts and products Environmental management system Visual management

4 SAMPLE AGENDA It is simple when you see it, impossible to understand if you don t. - That is the Value of the Kaizen Kaikaku Tour! Arrival Day Day 1 Arriving in Japan Orientation Rest Visit site A management Norbert Hoogers, Director Operations Achmea Divisie Zorg & Gezondheid Day 2 Day 3 Visit B and C Visit Toyota site management Toyota experts Day 4 Visit site E managementt Day 5 agenda Wrap up of the week Sightseeing and shopping Celebration dinner! Departure Day Leaving Japan

5 TOUR DETAILS If you want real change, your whole team has to see it and they have to see it together. Jeff Kaas President Kaas Tailored We include various local expenses in the cost of participating in the Kaizen Tour. This allows you to focus on learning and fully experiencing the kaizen cultures at the host companies, while our staff takes care of the logistics and arrangements. We travel and stay in comfort while in Japan, led by expert guides. Our senior consultants and sensei facilitate the kaizen learning process while logistics and your travel needs are handled seamlessly. As kaizen practitioners, we aim to make the tour arrangements a showcase of kaizen as well. Each group gets a chance to kaizen the tour. With more than 100 tours completed so far, we have taken many suggestions from the gemba to improve our tours over the years. Some of the unique strengths we offer are: Puting kaizen in context of the history and culture of Japan and relating it back to our own culture backgrounds Wi-Fi access 24/7 during the tours, even on the buses. Seamless travel and meal arrangements Orientation to Japan and how to get the most out of the Kaizen tour. Best tour instructors who are also kaizen experts. Separate transfer of luggage so you don t have to lug it around during the tour.

6 CONTACT US EUROPE, MIDDLE EAST & AFRICA Bahnhofplatz 6300 Zug, Switzerland Tel: +41 (0) Fax: +41 (0) AMERICAS 7137 East Rancho Vista Drive, Suite B-11 Scottsdale, AZ USA Tel: Fax: ASIA PACIFIC MetLife Kabuto-cho Bldg, 3F 5-1 Nihonbashi Kabuto-cho Chuo-ku, Tokyo Japan Tel: Fax: Website: info@kaizen.com Find us on Facebook: On behalf of our global team of professionals, thank you for the opportunity. 皆様のご参加をお待ちしております