Training the Next Generation of Power Engineers

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1 1 Training the Next Generation of Power Engineers Training New Engineers at ComEd Laura Randle-Smith Manager, Engineering Training

2 2 Agenda ComEd Statistics Attrition New Hire Rotation Program Engineering Programs Technical Training Next Steps

3 3 ComEd ComEd is an electric delivery company providing service to approximately 3.8 million customers across Northern Illinois. ComEd manages more than 90,000 miles of power lines in an 11,400-square-mile territory. Over the past 10 years, ComEd has invested more than $9 billion in electrical transmission and distributions systems to reduce and shorten power outages. ComEd understands how important safe, reliable power is to customers, and it is continuously looking for new ways to improve service. ComEd is investing in technology that will make power outages shorter and less frequent and offering programs to help customers make smarter choices about their energy use. As a major Illinois corporation, ComEd takes seriously its responsibility to be a good community partner. ComEd supports a range of initiatives that are making a difference in peoples' lives, with particular focus on education, environment, arts and culture, and community development programming.

4 2014 Workforce * Data valid as of 03/01/2014 4

5 2014 Workforce * Data valid as of 03/01/2014 5

6 2014 Workforce * Data valid as of 03/01/2014 6

7 7 Attrition Rates In eligible, 27 retired, 43% attrition In eligible, 15 retired, 26% attrition In eligible, 10 retired, 23% attrition In eligible, 9 retired, 23% attrition

8 Retirement Eligible Engineering Retirement Eligible ( ) Overall Now Grand Total MGMT Total Eligible Running Total % 11% 13% 18% 22% 25% 30% 100% Forecasted to Retire (35% of those 57+10) Overall Now Overall Total Forecasted Rtmt % below 15 % is considered healthy and no cause for alarm 6% 5% 6% 6% 6% 6% 29% Running Total Forecasted Rtmt Total Attrition ( ) (Includes 2% annual attrition) Overall Now Total Attrition Running Total Attrition % of total 6% 11% 17% 23% 28% 35% 64% 2% of total ** Total Attrition numbers represent overall numbers for Management employees**

9 Engineering Issues & Opportunities Specific issues identified with the Engineering role: Staffing gaps: There are many Engineering roles left open which places a burden on the team to cover the work and train the replacement Lack of career development and advancement: Need for education around the Career Ladder for both employees and managers Work -Life balance: With the changes in storm response, we need to address the impact on Engineering regular rotation of storm role and added role with Storm Task Force in 2012/13 Work- Life balance: Lack of Prioritization Everything is a crisis and everything is important: Expectation to be available and support the numerous demands (War Room, multiple SRP roles, Critical Customers, Emergent Investigations, etc.). Need to eliminate low value add work as well as the constant shifting in priorities Compensation: Frustration with inconsistent application of Compensation across groups and defining planned versus emergent work for overtime Engineering improvement opportunities can be categorized into six distinct areas of focus: Staffing & Recruitment Training, Development & Advancement Engage Non-Exempt Engineers Storm Restoration Process Roles Leadership Effectiveness & Communication Compensation & Benefits Engineering 9

10 New Hire Rotation Program Distribution Testing* Testing Group* Capacity Planning Transmission Planning Strategic Support Project Management New Hire Rotation Program T&S Engineering Reliability Programs New Business* Work Control Standards (T or D) Relay Engineering Distribution Engineering* * Typical entry level department 10

11 11 Engineering Programs Career Ladder FE/PE Training Speed Interview Strategy Junior College Partnership Coaching Program

12 Technical Training

13 13 Engineering Technical Training Engineering Excellence Power System Concepts Power System Protection Financial Acumen for Engineers Human Performance for Engineers Technical Human Performance First Line Supervisor Technical Training Partnerships EPCE (Energy Providers Coalition for Education) Illinois Institute of Technology

14 Next Steps 14

15 Questions 15