Leadership: Managing What Matters

Transcription

1 Leadership: Managing What Matters APPLYING HUMAN PRINCIPLES TO HUMAN SITUATIONS MARK SLOAN HOMELAND SECURITY & EMERGENCY MANAGEMENT COORDINATOR HARRIS COUNTY, TEXAS

2 AWARENESS UNDERSTANDING TRUST PEOPLE MANAGEMENT EMERGENCY MANAGEMENT

3 Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can understand. - General Colin Powell My own definition of leadership is this: The capacity and the will to rally men and women to a common purpose and the character which inspires confidence. - General George Patton Lead me, follow me, or get the hell out of my way. - General George Patton

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5 TRAITS OF SUCCESSFUL LEADERS Collaboration & Communication Creativity & Improvisation Political Savvy Hire collaborators, not super stars Curiosity Sense of Humor

6 TRAITS OF SUCCESSFUL LEADERS Collaboration & Communication Creativity & Improvisation Political Savvy Curiosity Sense of Humor The importance of grasping the unique aspects of each challenge rather than relying on preconceived or ingrained assumptions, generalizations, or past experience.

7 TRAITS OF SUCCESSFUL LEADERS Collaboration & Communication Creativity & Improvisation Political Savvy Curiosity Manage your: Politics Personalities Egos Sense of Humor

8 TRAITS OF SUCCESSFUL LEADERS Collaboration & Communication Creativity & Improvisation Political Savvy What keeps you up at night? Curiosity Sense of Humor

9 TRAITS OF SUCCESSFUL LEADERS Collaboration & Communication Creativity & Improvisation Political Savvy Curiosity Sense of Humor "A sense of humor is part of the art of leadership, of getting along with people, of getting things done." - Dwight D. Eisenhower

10 WHAT S FUNNY ABOUT EMERGENCIES?

11 HOW DO WE HANDLE CHALLENGES?

12 CHALLENGES Funding Lack of Support Adaptability Retirement

13 AWARENESS UNDERSTANDING TRUST Overall, leaders are larger than life in many ways. Personal traits play a major role in determining who will and who will not be comfortable leading others. However, it's important to remember that people are forever learning and changing.

14 OUR PEOPLE

15 "Surround yourself with the best people you can find, delegate authority, and don't interfere as long as the policy you've decided upon is being carried out." -Ronald Reagan

16 AWARENESS - Defined Awareness is the ability to perceive, to feel, or to be conscious of events, objects, thoughts, emotions, or sensory patterns. In this level of consciousness, sense data can be confirmed through an observer without necessarily implying understanding. More broadly, it is the state or quality of being aware of something.

17 AWARENESS - People The current STATUS of our people emotional and physical will directly impact our ability to do our job We learn their LIMITS and when those limits have been exceeded Being aware of people s capabilities and needs informs our TACTICAL choices - putting the right people in the right JOB

18 AWARENESS - Emergencies Knowing the current SITUATION is the difference between life and death Knowing what comes NEXT is the difference between being effective and ineffective Awareness informs our STRATEGIC view of how to react to emergencies

19 UNDERSTANDING - Defined Understanding (also called intellection) is a psychological process related to an abstract or physical object, such as a person, situation, or message whereby one is able to think about it and use concepts to deal adequately with that object. Understanding is a relation between the knower and an object of understanding.

20 UNDERSTANDING - People We build relationships that help us understand what MOTIVATES and DRIVES our staff and our partners The WELFARE of our people comes first! You have to understand their world to have their best INTERESTS at heart.

21 UNDERSTANDING - Emergencies Understanding the factors of the CAUSE some disasters allows for MITIGATION Understanding the IMPACT of decisions made by ICs in the field is vital for formulating future strategy and tactics Understanding the POLITICAL realities of all phases of emergency management reduces FRICTION and promotes COOPERATION

22 TRUST - Defined Trust one in which confidence is placed, assured reliance on the character, ability, strength, or truth of something or someone.

23 "The glue that holds all relationships together including the relationship between the leader and the led is trust, and trust is based on integrity." -Brian Tracy, author "The leaders who work most effectively, it seems to me, never say 'I.' And that's not because they have trained themselves not to say 'I.' They don't think 'I.' They think 'we'; they think 'team.' They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but 'we' gets the credit... This is what creates trust, what enables you to get the task done." -Peter Drucker, author of Managing for the Future

24 TRUST - People Our single most important strategy is to trust our staff and partners to KNOW and DO their jobs We act with INTEGRITY in all situations so that others know what to EXPECT We demand INTEGRITY in all situations so that we know what to EXPECT

25 TRUST - Emergencies TRUST is the foundation for creating collaborative environments Trust is not a given and must be EARNED COOPERATION is based on the idea that all parties will ACT for the common good

26 The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things. -Ronald Reagan

27 Leadership: AWARNESS UNDERSTANDING TRUST MARK SLOAN EMERGENCY MANAGEMENT COORDINATOR HARRIS COUNTY, TEXAS