(Student Lifecycle Improvement Project)

Transcription

1 JOB DESCRIPTION Job Title: Department: Location: Grade: Salary: Tenure: Hours : Project Manager (Student Lifecycle Improvement Project) Business Improvement Services Llandaff Campus 7AB 39,609 44,559 per annum Fixed term for 3 years 37 hours per week This job description is indicative, not prescriptive, and the balance of duties will be in accordance with the contract of employment. Role Summary: This is a key post that will contribute to the ambitions of the University s new Strategic Plan 2017/ /23. The Project Manager will work within Business Improvement Services based in Library and Information Services to be responsible for the overall management, coordination, execution and completion of the Student Lifecycle Improvement Project. To lead on the procurement and/or development of IT systems (e.g Student Record System, SRS, and Customer Relationship Management, CRM) with the focus on delivering business benefits. The post holder will receive line management supervision from the Head of Business Improvement Services and they will be responsible for reporting to specific project boards and university Committees and Boards as relevant. Principal Duties and Responsibilities: 1. To work with Project Sponsors and Project Executives in developing project plans, escalating issues and proposing appropriate solutions. 2. To take responsibility for the definition, documentation and execution of projects, actively overseeing all phases of the project. Identify, assess and manage risks to the success of the project.

2 3. To provide effective leadership to the project team ensuring that team members are motivated and developing their skills and experience. 4. To participate in skills transfer through training to support and guide staff in the use of the project management framework. 5. To be responsible for designing and measuring the business benefits of allocated projects working alongside relevant stakeholders and benefit owners 6. To identify and document the success criteria for projects, and ensure that all necessary plans and controls are in place for successful project delivery to agreed time, cost and quality criteria 7. To manage the projects budgets within agreed tolerances by forecasting requirements, scheduling expenditure, analysing variances and initiating corrective actions 8. To act as a point of reference for others on project management and to be a leading authority within the university 9. To manage stakeholder engagement including effective communications, chairing of groups, management of expectations and appropriate engagement in business change. 10. To investigate business processes and systems using business analysis techniques in order to identify and recommend feasible options and actions to improve their operation. 11. To investigate and cost options for the implementation of identified business process/systems improvements. 12. To manage the procurement processes for specific projects, working in liaison with Procurement, suppliers, consultants and with other stakeholders 13. Participate in the planning cycle and the delivery of Library & Information Services strategic objectives to the University and its key stakeholders. 14. To develop internal networking relationships across the University including staff in academic Schools, professional services and external bodies in order to promote effective project management. 15. To contribute to Library and Information Services including other duties as maybe reasonably requested that are commensurate with the nature and grade of the post.

3 Additional Information: Standard Notification These guidelines are provided to assist you in the performance of your contract. The university is a dynamic organisation; therefore changes may be required from time to time. Any changes will be made in consultation with the post-holder. The Summary of Duties and Responsibilities is not intended to be an exhaustive list of tasks performed. Other associated technical tasks are likely to be performed as directed by the line manager. It is accepted that individual staff will have a specialist skills and knowledge base in relation to the role they have been appointed to. In addition to this, Cardiff Metropolitan University expects that all staff will contribute to the vision and ethos of the university and conduct themselves in a professional, courteous and student/customer focused manner at all times. All staff should have particular regard for their responsibilities under Cardiff Metropolitan University s Equalities, Financial, Environmental and Sustainability, Human Resources and Health and Safety policies and procedures.

4 PERSON SPECIFICATION Post: Unit/School: FACTORS Education & Qualifications Project Manager (Student Lifecycle Improvement Project) Business Improvement Services ESSENTIAL AND DESIRABLE CRITERIA Educated to Degree level or equivalent Completed formal training in project management techniques, e.g. PRINCE 2 *Key A - Application form I - Interview T -Test ASSESSED BY A* I* T* Education & Qualifications Knowledge Additional higher or related academic qualifications Additional professional qualifications, e.g. MSP Practitioner Good knowledge of project management theory Good knowledge of the inter-connected nature of modern information systems and the complex nature of projects. Knowledge Knowledge of higher education systems. Knowledge of business systems, such as, human resources systems

5 FACTORS Skills and Abilities relating to role ESSENTIAL AND DESIRABLE CRITERIA Demonstrable understanding of the full project life cycle and programme management. Highly developed communication skills, including the ability to write reports and present complex information clearly and concisely. ASSESSED BY A* I* T* Demonstrable ability to lead, develop, manage and motivate teams and individuals to the achievement of objectives. Ability to manage a busy workload without compromising on quality. Proven ability to work on own initiative, planning own work and that of others. Ability to promote effective co-operative working relationships across an organisational structure. Skills and Abilities relating to role Able to communicate in the Welsh language. Experience Substantial experience of management of multiple, complex, cross organisational change projects. Applying recognised project management methodology and tools as appropriate to projects. Building productive internal and external relationships and networks. Experience Experience of working in a higher education environment. Other Requirements Other Requirements Commitment to professional development. Ability to undertake travel within and outside of Cardiff Ability to speak Welsh