Operational/Cultural Excellence Lead

Transcription

1 Job description Job title Directorate Operational/Cultural Excellence Lead Quality Career Level 1 Responsible to Base/location Director of Quality Porton Hours/sessions per week 37.5 Job type Permanent INTRODUCTION Porton Biopharma Ltd, Porton Down has approximately 350 staff, performing a range of production, quality and development roles within pharmaceutical production, process and analytical development, quality control and quality assurance. The Company carries out the manufacture of Erwinase and Anthrax Vaccine as well as contract manufacturing projects. JOB SUMMARY To provide leadership to the operational and cultural excellence program across PBL. To champion change across teams to deliver outstanding levels of performance and development and work cross functionally on initiatives with Engineering, Production, Quality, Development and other functions. Specifically, to train and mentor identified champions in developing operational and cultural excellence. To lead the continuous improvement team and run internal training and workshops were required. The successful candidate will be capable of setting and reporting performance metrics to Executive/Board level. Communication and key working relationships Internal PBL staff across all levels

2 External Customers and Suppliers MAIN DUTIES AND RESPONSIBILITIES 1. Structure a continuous improvement program around Our Core Value Drivers and culture. 2. Support the identification and training of a pool of green belts and maintain their continuous professional development in lean and lean tools, utilise the pool of green belt accredited lean talent within the organization to deliver Continuous improvement projects. 3. Act as a champion to achieve a culture of continuous improvement and operational excellence across the business. 4. Deliver quality projects that are both technically appropriate and able to be implemented within the PBL environment. Ensure strong links with other departments and stakeholders to deliver sustainable improvements 5. Provide structured training to ensure new processes and tools are implemented and establish appropriate ways of working, work methodology, tools and service mind set in the team. 6. Create vision, strategy and goals, acting as a champion to achieve a culture of cultural excellence, continuous improvement and operational excellence. 7. Manage multiple internal stakeholders to scope, coordinate, track and deliver quality initiatives. Promote and lead activities linked to business culture and operational transformation. Defines the roadmap to deliver the companies aspirations; setting out and then delivering in line with the business strategic priorities. 8. Establish appropriate Metrics to validate Lean projects successfulness. Collaborate with function heads to adapt monitoring processes and identify areas for improvement and efficiency. Track performance against both strategic and tactical goals. 9. Assist in developing and maintaining Lean Standards. 10. Develop and document business processes with departments and drive process optimisation across the enterprise technologies and processes. 11. Utilise continuous improvement methodologies, such as Lean, DMAIC, and Agile, to drive operational efficiency and customer satisfaction and demonstrate effective deployment of various operational excellence tools and philosophies. 12. Contribute thought leadership to instill a culture of excellence in quality and continuous improvement. Proposing solutions that reflect underlying strategic business needs and/or industry best practices 13. Manage assigned budget within authority level. 14. In line with overall responsibilities, perform additional tasks assigned by the line manager. 15. Core project management competencies and balancing between budget, resourcing and project milestones and risk when building work plans and schedules 16. Utilising Six Sigma methodology to understand and improve processes through coaching and facilitating skills to influence positive change with the site/company Other The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

3 Professional development You should pursue a programme of continuous professional development in accordance with any relevant professional registration or statutory requirements, while maintaining appropriate awareness of service provider requirements.

4 Person specification Description Qualification Educated to degree level in life science, chemistry, Engineering or equivalent Qualification/Experience Qualified with Six Sigma, SMED or other recognised CI/Lean development organisation Essential Desirable Assessment C C Knowledge and experience Experience as defined by type/level (not length) Proven Experience in pharmaceutical manufacturing environment A/I Experience developing, implementing and supporting lifecycle management on OE tools such as 7 Wastes / Value Stream Mapping 5S Visual Controls Root Cause Analysis Kanban Kaizen events Mistake-proofing Standard Work / Leader Standard Work A proven track record of working within a Lean/business transformation environment (manufacturing, GMP) with experience of driving a culture of change, utilising indirect labour from a pool of accredited talent. Previous involvement in LEAN based business transformation Substantial practical experience of operational excellence within a GMP environment, good knowledge of managing A/I projects Can demonstrate a collaborative approach to business Skills and capabilities Able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues and present complex and sensitive information to large and influential groups Problem solving skills and the capability to respond to sudden unexpected demands Ability to lead a diverse team and influence others at all levels of the organization. A/I Exceptional communication skills (verbal/written/presentation/relationship building) with ability to work collaboratively with customers, cross-

5 functional project teams and regulators. Coaching and facilitating skills Equality and diversity An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, but also in relation to management systems. GDPR Compliance *Assessment will take place with reference to the following information I A = Application form I = Interview C = Certificate T = Test

6 Job description agreed with the post holder: Employee signature:. Date: Print name:... Manager s signature:.. Date: Print name:...