TECHNICAL INDICATOR DESCRIPTORS

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1 Annual Performance Strategic Plan Plan

2 TECHNICAL INDICATOR DESCRIPTORS P a g e

3 EXECUTIVE SUMMARY Consistent with the PFMA and Treasury regulations, the TETA Board has formulated a four-year Strategic Plan that specifies how the Board will discharge its legislative mandates and functions over the 2015/16 to 2021/22 period in line with the Medium Term Expenditure Framework (MTEF) for the same period. Annual revisions have been made to the Strategic Plan and the current plan is for 2019/20. The purpose of this document is to provide technical descriptions for all key performance indicators as reflected on the draft TETA Annual Performance Plan, 2019/20. In line with the Annual Performance Plan these indicators are divided in programmes as well as the following strategic goals. Strategic Goal 1: Provide administrative support service to enable TETA to deliver on its mandate and ensure compliance with all governance imperatives. Strategic Goal 2: Establish mechanisms for skills planning and research capacity. Strategic Goal 3: Increase access to occupationally directed programmes within the transport sector. Strategic Goal 4: Strengthening the quality assurance system. Strategic Plan P a g e

4 STRATEGIC GOAL 1: PROVIDE ADMINISTRATIVE SUPPORT SERVICES AND ENABLE TETA TO DELIVER ON ITS MANDATE AND ENSURE COMPLIANCE WITH ALL GOVERNANCE IMPERATIVES (1.1a) Achieve unqualified audit opinion on the annual financial statements at the end of the financial year Unqualified audit opinion at the end of the external audit by the Auditor General To report on effective and efficient administration of TETA finances Auditor General Audit Report for financial year Qualitative. The audit opinion will be the base of achievement Clean audit Chief Financial Officer (1.1 b) Percentage levy income used towards administration expenditure Administration expenditure to be within the regulated ceiling of 10.5% of the total levy income received for the financial year To ensure compliance with the SETA Grant Regulations Annual financial statements (Total administration expenditure for the year/total levy income for the year) x 100 Levies from the month of March each year received on the 31st of March 2018, which means that the SETA works with anticipated administration income figures until the last day of the financial year Administration expenditure within 10.5% of all levies received Chief Financial Officer 2 P a g e

5 (1.1 c) Percentage of discretionary grant (DG) funding allocated to PIVOTAL programmes In terms of grant regulations, SETAs must allocate and spend 80% of the discretionary grant funding towards PIVOTAL programmes To ensure compliance to grant regulations and utilisation of funds towards training for full qualifications Commitment register (Total annual PIVOTAL funding/total annual DG budget) x 100 Outcome Yes 80% of DGs utilised to fund PIVOTAL programmes Chief Financial Officer (1.1 d) Percentage achievement of TETA procurement plan Projects planned to be implemented as per the procurement plan are awarded in the current financial year To ensure support for the implementation of TETA programmes Annual Performance Plan and Procurement plan Quantitative - percentage of projects awarded by TETA board Total number of awarded projects/total number of planned projects on the procurement plan x 100 Outcome Yes 90% achievement of the procurement plan Chief Financial Officer 3 P a g e

6 (1.2 a) Percentage annual permanent staff retention Retention of 85% of the current permanent staff members at the end of the financial year To ensure consistent productivity and sustainability in the delivery of the TETA mandate Employee list report Quantitative - Count the number of permanent and fix-term contract staff at the beginning of the financial year (1 April 2019) (A) Count the number of permanent and fix-term contract staff at the end of the financial year (excluding new appointment) (B) Percentage annual permanent staff retention=b/a x % staff retention and consistent maintenance of knowledge base and productivity. Corporate Services Manager Strategic Plan P a g e

7 (1.2 b) Submission of TETA WSP and ATR to ETDP SETA The submission of the TETA Workplace Skills Plan and Annual Training Report to ETDP SETA by the 30th of April each year To promote the culture of skills development and training amongst TETA employees WSP plan & ATR report; proof of submission to ETDP SETA Qualitative - Timeous submission (date of submission: 30 April each year) Trained and upskilled workforce Corporate Services Manager (1.2 c) Number of wellness activities conducted Number of wellness activities conducted in the financial year. Activities includes the following: health screenings, wellness days event, wellness seminars or workshops To have a healthier and more productive workforce Invite; attendance registers or program in case of an event Quantitative Count the number of wellness activities conducted Yes Staff retention and healthy workforce Corporate Services Manager 5 P a g e

8 (1.2 d) Number of stakeholder satisfaction surveys conducted The survey measures industry experience and perception of the quality and relevance of our services and products delivered to them To establish industry satisfaction levels to ensure corrective measures are undertaken to address perceived deficiencies in our services and products Survey report Quantitative - Count the number of surveys conducted High satisfaction levels in the industry Marketing and Communications Officer (1.3) Percentage availability of ICT systems achieved The time that the ICT systems (MIS and ERP) are available and functional for the users to perform their daily duties in accordance with the service level agreement To enable efficient and effective service delivery Systems availability report An average of 80% availability on all of core systems in terms of the SLA Number of working days that the system was available as per the systems report (A) Number of total working days (B) Availability of the system = A/B x 100 Average = Aggregated percentages of all core systems / number of core systems Yes ICT systems are available for users ICT Manager 6 P a g e

9 STRATEGIC GOAL 2: ESTABLISH MECHANISMS FOR SKILLS PLANNING AND RESEARH CAPACITY (2.1 ) Number of research studies conducted Research studies conducted in the transport industry Ensure execution of accurate and credible transport industry-related research Research report approved by internal EXCO Quantitative - Count of research reports Credible research initiatives that support accurate planning Research & Knowledge Manager (2.2 a) Produce an approved TETA Sector Skills Plan (SSP) Transport Sector Skills Plan consisting of updated list of required skills and hardto-fill vacancies / scares and critical skills The SSP identifies and quantifies specific transport industry skills shortage and hard-to-fill positions and directs required skills development interventions Source/Collection of Data Updated Sector Skills Plan SSP approval letter from DHET Qualitative Approval by DHET Insufficient and inaccurate information Limited sources of accurate labour market statistics Accurate transport industry labour market information Research & Knowledge Manager 7 P a g e

10 (2.2 b) Number of tracer studies conducted Tracer study conducted to gather and document learner feedback and follow up on the learner post completion of training programme/s Locate beneficiaries of selected TETA funded skills development programmes and/or interventions to ascertain their current employment status and the impact of the TETA funded intervention on career development. It is also aimed at gathering and documenting learner feedback from those who have completed training programme/s. Tracer study report on findings and recommendations; presentation. Tracer study report approved by internal EXCO Quantitative Count the number of reports Difficulty in reaching former students Lack of cooperation from former students Incomplete data collection Lack of cooperation from former students Incomplete data collection Outcome Numeric Tracer survey seek to obtain information on the selected indicators of professional success such as employment status, career path, income as well as the relevance of the skills development programme on profession- al and personal development. This will contribute to improved planning, relevance, appropriateness and effectiveness of the training programmes offered by TETA. Research & Knowledge Manager 8 P a g e

11 (2.3 a) Number of research partnerships supported Implemented collaborative partnerships that complement TETA s ability to conduct credible research with sufficient reach and expertise. To ensure adequate and skilled research resources are available to provide accurate, credible and representative industry information Service Level Agreements (SLAs) Quantitative Count the number of SLAs Activation of all partnerships through implementation of agreed projects Research & Knowledge Manager (2.3 b) Research Chair supported Research Chair activities supported in the financial year depending on the nature, initiative and the need of the transport sector To tap on the new and/or readily available information that will add value to the sector as a whole. SLA describing the deliverables and financial obligations s Quantitative Number of SLAs n- Cumulative Credible knowledge repository for the transport industry Research & Knowledge Manager 9 P a g e

12 (2.4 a) Number of mandatory grant applications received from large firms Workplace Skills Plans capture industry companies training plans for the relevant financial year; these (accompanied by Annual Training Reports where applicable) are submitted to TETA to support mandatory grant claims by companies employing 150 or more employees To encourage increased levy-paying stakeholder participation through increased WSP submissions WSP List from the SETA Management System (SMS) Quantitative - Number of all WSP applications received from large firms Inaccurate data contained in the applications Unrepresentatively small sample of industry stakeholder data 100% levy-paying stakeholder WSP submissions SD & LP Unit Manager (2.4 b) Number of mandatory grant applications received from medium firms Workplace Skills Plans capture industry companies training plans for the relevant financial year; these (accompanied by Annual Training Plans) are submitted to TETA to support MG claims by companies employing between 50 and 149 employees To encourage increased levy-paying stakeholder participation through increased WSP submissions WSP List from the SETA Management System (SMS) Quantitative - Number of all WSP applications received from medium firms Inaccurate data contained in the applications Unrepresentatively small sample of industry stakeholder data 100% levy-paying stakeholder WSP submissions SD & LP Unit Manager 10 P a g e

13 (2.4 c) Number of mandatory grant applications received from small firms Workplace Skills Plans capture industry companies training plans for the relevant financial year; these (accompanied by Annual Training Report) are submitted to TETA to support mandatory grant claims by companies employing 0-49 employees To encourage increased Levy-paying stakeholder participation through increased WSP submissions WSP List from the SETA Management System (SMS) Quantitative - Number of all WSP applications received from small firms Inaccurate data contained in the applications Unrepresentatively small sample of industry stakeholder data 100% levy-paying stakeholder WSP submissions SD & LP Unit Manager (2.4 d) Number of approved mandatory grant applications Mandatory grant claim applications approved for payment based on compliance to mandatory grant policy To provide detail on successful mandatory grant applications and financial disbursement spread MG decision report; Signed approval schedules Quantitative - Number of all approved MG applications 100% approval of MG applications SD & LP Unit Manager 11 P a g e

14 (2.4 e) Number of provincial capacitation workshops conducted These workshops are conducted to inform all stakeholders on the MG, DG and other skills development policy requirements and processes These workshops stimulate participation in the opportunities availed by TETA Source /Collection of Data Attendance registers; agenda; Presentation(where applicable) Quantitative - Number of workshops conducted Full understanding of MG and DG requirements and processes SD & LP Unit Manager 12 P a g e

15 STRATEGIC GOAL 3: INCREASE ACCESS TO OCCUPATIONALLY DIRECTED PROGRAMMES Source/Collection of Data (3.1 a) Number of employed learners on bursaries Bursaries awarded to employed learners through a contract with their employer companies to study for qualifications Financial support for qualifications that address the skills shortages within the transport sector Entered: DG Contract; bursary contract; certified IDs; proof of registration; proof of employment Completed: academic record/statement of results/certificate Quantitative - Entered: Count of enrolled learners funded through bursaries Completed: Count of learners that obtained the qualification Learner information inaccuracies Cumulative All learners on bursaries to successfully reach certification Chamber Executive Officer (3.1 b) Number of unemployed learners on bursaries Bursaries awarded to unemployed learners based on a contract to study for transport-related qualifications Financial support for qualifications that address the skills shortages within the transport sector Entered: Bursary contract; certified ID s and proof of registration Quantitative - Entered: Number of enrolled learners funded through bursaries Learner information inaccuracies Cumulative All learners on bursaries to successfully reach certification SD & LP Unit Manager Strategic Plan P a g e

16 (3.1c) Number of employed learners on skills programmes Employed learners granted funding for unit ; non-unit standard skills programmes or part-qualifications Financial support for qualifications that address the skills shortages within the transport sector Entered: Contract between TETA & stakeholder; learner information forms; certified IDs Completed: Statement of results/ Certificates Quantitative - Entered: Count of learners that were registered to be trained on a skills programme or part-qualification Completed: Count of learners that completed a skills programme or part qualification issued with statement of results Learner information inaccuracies Cumulative All learners to successfully complete the programme Chamber Executive Officer (3.1d) Number of unemployed learners on skills programmes Unemployed learners granted funding for unit and non-unit standard skills programmes or part-qualifications Financial support for qualifications that address the skills shortages within the transport sector Entered: Contract between TETA & stakeholder; learner information forms; certified IDs Completed: statement of results/ certificates Quantitative - Entered: Count of learners that were registered to be trained on a skills programme or part-qualifications Completed: Count of learners that completed a skills programme or partqualification issued with statement of results Learner information inaccuracies Cumulative All learners to successfully complete the programme Chamber Executive Officer 14 P a g e

17 (3.1e) Number of employed learners on learnership programmes Employed learners granted funding for learnership programmes through TETA stakeholders Financial support for qualifications that address the skills shortages within the transport sector Entered: DG contract; learnership agreements; certified IDs; proof of employment Completed: SORs and/or certificates Quantitative - Entered: Count of learners registered to be trained on a learnership programme Completed: Count of learners completed and issued with statement of results and/or certificates Learner information inaccuracies Cumulative All learners to successfully reach certification Chamber Executive Officer Source / Collection of Data (3.1f) Number of unemployed learners on learnership programmes Unemployed learners granted funding for learnership programmes through TETA stakeholders Financial support for qualifications that address the skills shortages within the transport sector Entered: DG contracts; learnership agreements; Certified IDs Completed: SORs and/or Certificates of completion Quantitative - Entered: Count of learners registered to be trained on a learnership programme Completed: Count of learners completed and issued with statement of results and or certificate of completion Learner information inaccuracies Cumulative All learners to successfully reach certification Chamber Executive Officers 15 P a g e

18 (3.1g) Number of employed learners on AET programme Employed learners granted funding for AET programmes Financial support for qualifications that address skills shortages within the transport sector Entered: DG contract; certified IDs; learner information forms; proof of employment Completed:, SORs for AET Level 1 to 3; certificates for AET Level 4 Quantitative - Entered: Count of learners registered to be trained on AET Programme Completed: Count of learners completed and issued with statement of results and/or certificate Learner information inaccuracies Cumulative All learners to successfully reach certification Chamber Executive Officer Source /Collection of Data (3.1h) Number of unemployed learners on AET programme Unemployed learners granted funding for AET programmes Financial support for qualifications that address the skills shortages within the transport sector Entered: DG contract; certified ID s; learner information forms; Completed : SORs for AET Level 1 to 3; certificates for AET Level 4 Quantitative Entered: Count of enrolled employed learners funded through AET Programs Completed: Count of learners completed and issued with SORs and/or certificates of completion Leaner information inaccuracies Cumulative All learners to successfully reach certification Chamber Executive Officer 16 P a g e

19 (3.1i) Number of employed learners on apprenticeship programme Employed learners granted funding for apprenticeships training programmes. To address the artisan skills shortages through creation of artisan pool in support of the Decade of the Artisan. Entered: DG Contract; learnership agreement; proof of employment, Certified IDs Completed: Trade Test Certificate or statement of results Quantitative - Entered: Count of learners registered to be trained on Artisan Programme Completed: Count of learners that completed the apprenticeship programme and issued with a trade test certificate or statement of results Learner information inaccuracies Cumulative Certificated and employable artisans Chamber Executive Officer (3.1j) Number of Unemployed Learners on apprenticeship programme Unemployed Learners granted funding for apprenticeships training programmes To address the artisan skills shortages through creation of artisan pool in support of the Decade of the Artisan Entered: DG contracts; learnership agreement; certified IDs Completions: Trade Test certificate or statement of results Qualitative - Entered: Count of learners registered to be trained on artisan programme Completed: Count of learners that completed the apprenticeship programme and issued with a trade test certificate or statement of results Learner information inaccuracies Cumulative Certificated and employable artisans Chamber Executive Officer Strategic Plan P a g e

20 (3.1k) Number of unemployed learners on cadetships Unemployed learners granted funding for cadetship training programmes. To create professional competency through placement and certification of graduates through certified professional bodies Entered: DG Contract; cadet contract; Certified IDs; Completed: SAMSA Certificate of Competency in either: Engineering Officer STCW A-III/1 or Deck Officer STCW II/2 Quantitative - Entered: Count of learners that are registered to be trained on cadetship programme Completed: Count of learners completed the cadetship programme and issued with a SAMSA certificate Learner information inaccuracies Lack of sea-time Yes All learners registered as cadetship successfully certified as professionals. Chamber Executive Officer (3.1l) Number of learners on RPL programmes Number of learners placed on Recognition of Prior Learning (RPL) program for qualifications To address the skills shortages of the transport sector through assisting learners with previous experience to get formal certification after successful completion of the RPL program Entered: DG Contract; agreement between learner and stakeholder; certified IDs; Completed: Certificate or statement of results Quantitative - Entered: Count of learners that were registered to be trained through RPL Completed: Count of learners that obtained qualification through RPL Learner information inaccuracies All learners registered on RPL successfully certificated and employable Chamber Executive Officer 18 P a g e

21 (3.1m) Number of learners on candidacy programmes A structured work experience component part of an occupational qualification as determined by the relevant professional body and may follow the completion of an academic qualification required for access to the assessment for the issuing of a professional designation. To enable learners to obtain a professional designation and be registered with a professional body Entered: DG contract, registration contract with a professional body, certified ID Quantitative - Entered: Count of candidates entered on a candidacy programme Learner information inaccuracies. Cumulative Yes Increased number of designated professionals in the transport sector Chamber Executive Officer (3.2 a) Number of candidates on leadership development programme Candidates registered onto leadership development programmes To improve leadership capabilities in the transport industry. Quantitative: Entered: Contract between TETA and Provider; certified IDs; Candidate CVs; Acceptance letter/ MOA between TETA and stakeholder Completed: Certificate(s) Quantitative - Entered: Count of candidates that were registered to be trained through leadership development programmes Completed: Count of candidates certificated Performance information reporting misstatements Impactful leadership in the industry. Corporate Service Manager 19 P a g e

22 (3.2b) Number of candidates on executive development programme Candidate registered onto an executive development programmes To improve leadership that will drive the transformation agenda in the transport sector Quantitative: Entered: Contract between TETA and Provider; certified IDs; Candidate CVs; Acceptance letter/ MOA between TETA and stakeholder Completed: Certificate(s) Quantitative - Entered: Count of candidate that were registered to be trained through executive development programmes Completed: Count of candidates certificated Performance information reporting misstatements Impactful leadership in the industry Corporate Service Manager (3.2c) Number of women on leadership development programme Women registered onto leadership or management development programmes To increase number of women in leadership positions in the transport industry Quantitative: Entered: Contract between TETA and Provider; certified IDs; Candidate CVs; Acceptance letter/ MOA between TETA and stakeholder Completed: Certificate(s) Quantitative - Entered: Count of learners (women) that were registered to be trained through leadership development programmes Completed: Count of candidates certificated Performance information reporting misstatements Increase in the number of women in industry leadership positions Corporate Service Manager P a g e

23 (3.2d) Number of candidates on Master s Programme in Maritime Affairs Candidates trained on Master s programmes in Maritime Affairs To improve leadership that will drive the transformation agenda in the transport sector Entered: Contract with the university; proof of acceptance in the programme; IDs Completed: Certificates and progress reports Quantitative - Entered: Count of candidates that were registered to be trained through Master s programmes in maritime affairs Completed: Count of candidates certified n suitability of candidates All candidates registered on Master s programme successfully certificated upon completion and the transformational agenda of the industry is ad- dressed at these levels Candidates qualified obtain employment within maritime subsector Maritime Chamber Executive Officer (3.2e) Number of Board Members on a leadership development programme Strategic Plan Board members and Executive Management registered onto a leadership development programme To improve leadership that will positively impact TETA administration and transport sector Quantitative: Entered: Certified IDs; Candidate CVs; Acceptance letter/ MOA between TETA and stakeholder Completed: Certificate(s) Quantitative - Entered: Count of Board Members and Executive Management registered to be trained through a leadership development programme Completed: Count of candidates certificated Performance information reporting misstatements Yes Impactful leadership in the industry and transport sector Corporate Service Manager 21 P a g e

24 (3.3a) Number of successful partnerships established with employer bodies Implementation of new or existing partnership with employers that facilitates training and advocacy interventions in the transport sector To encourage stakeholder support for skills development and transformation initiatives in the transport industry Signed MoU (new or existing), signed SLAs Quantitative- Count of employer bodies partnered with Cumulative Increased industry stakeholder support for TETA initiatives Strategic Support Manager 22 P a g e

25 (3.3b) Number of successful partnerships established with TVET colleges Implementation of new or existing partnership with TVET colleges to provide support relating to skills development interventions and capacitation of academic staff To increase footprint and reach to rural leaners through TVET-delivered TETA programmes Signed MoUs ( new or existing); SLAs Quantitative - Count of TVET colleges partnered with MoU completion turnaround times for approval Cumulative TETA training programmes delivery by TVET colleges Strategic Support Manager (3.3c) Number of successful partnerships established with universities Implementation of new or existing partnership with TVET colleges to provide support relating to skills development interventions and capacitation of academic staff The partnerships facilitate engagement of the institutions in the facilitation of TETA programs such as leadership development and placement of bursary learners. Signed MoUs (new or existing); SLAs Quantitative - Number of signed MoUs with universities Cumulative Collaborative training program delivery with universities Strategic Support Manager 23 P a g e

26 (3.3d) Number of stakeholders assisted in TETA s Limpopo-based offices Measure of the level of service provided to local stakeholders (individual learners, companies or government departments) To ensure local stakeholders have access to skills development information and access to opportunities Stakeholder register or meeting attendance register and correspondence Quantitative - Count of stakeholders High volumes of stakeholders use of the TETA facilities in Limpopo Chamber Executive Officer (3.3e) Number of coordinating SETAs supported Increased presence of TETA in provinces where other SETAs are leading. Support includes but not limited to supply of learner career guides and other TETA strategic documents, collaboration on activities by other SETAs, participation in InterSETA forums. To ensure TETA presence and accessibility to stakeholders across most provinces. Provincial meetings (attendance registers or minutes of meeting, meeting requests as and where applicable); proof of receipt of marketing or promotional material Quantitative Count the number of SETA activities supported Cumulative Yes TETA stakeholder support facilities in all provinces Chamber Executive Officer 24 P a g e

27 (3.3f) Number of TETA stakeholder capacitation workshops on contract management Capacitation and support stakeholders on the proper implementation of awarded contracts To ensure effective and efficient contract management Attendance registers Quantitative- Count of workshops -Cumulative Reduction in the number of slow-moving contracts Chamber Executive Officer (3.4a) Number of provincial stakeholder consultative forums conducted Forums driven by provincial government departments focusing on skills development initiatives and coordination with relevant stakeholders Increasing awareness of stakeholders on accessing TETA funding opportunities and programmes through SDF and HRD sessions Attendance registers or agenda Quantitative - Count of provincial stakeholders consultative forums attended Attendance registers Effective collaboration with provincial departments and TETA provincial visibility Strategic Support Manager 25 P a g e

28 (3.4b) Number of women empowerment seminars conducted Seminars driven by TETA focusing on women empowerment in the transport sector To increase the knowledge hub of women through information sharing; latest trends and networking opportunities Proof of attendance ( or letter or attendance register or travel documents), conference programmes Quantitative - Count of seminars conducted Attendance registers Yes Empowered women through knowledge sharing and networks created Corporate Services Manager (3.4c) Number of provincial stakeholder engagement sessions conducted Stakeholder engagements conducted by TETA nationally to communicate new developments in the industry Increasing awareness of stakeholders on the new developments affecting the industry Invite, Presentation and Attendance registers Quantitative - Count of stakeholder engagements conducted Absence of key deliverables Annual Yes Knowledgeable and empowered stakeholders on the new landscape Corporate Services Manager 26 P a g e

29 (3.4d) Number of strategic conferences attended Conferences that support implementation of TETA strategies and performance plan To increase the knowledge hub of staff through information sharing; latest trends and networking opportunities Proof of attendance ( or letter or attendance register or travel documents), conference programmes Quantitative - Count of conferences attended Attendance registers Annual Empowered staff through knowledge sharing; networks created Strategic Support Manager 27 P a g e

30 (3.5) Number of out-of-school youth trained on Grade 12 improvement programmes Foundational Learning Competency on numeracy and communication skills programme for out-of-school youth who still require some foundation knowledge in numeracy and communication To create a learning opportunity and development pathway for youth who still require some foundation knowledge in numeracy and communication skills in order to enroll for occupational or TVET qualification Quantitative - Entered: Contract between TETA and stakeholder; learner information forms; certified IDs, fixed-term contract; latest results (school report/matric certificate) Completed: Statement of results Entered: Count of number of learners granted funding for Foundational Learning Competency Programme Completed: Count of learners that obtained a statement of results Learner drop-outs Learner competency, improved numeracy, communication skills Learner progression and access to further learning Strategic Support Manager 28 P a g e

31 (3.6a) Number of graduates placed on internship programmes HET and TVET graduates placed on internship programmes to receive exposure to a variety of practical work experiences. This indicator is not limited to Youth as defined. HET and TVET in this context refers to all graduates who were registered with a recognised post school institution. To give graduates exposure to a variety of practical training and work experiences to complement formal studies completed through HET or TVET qualification or programme in the National Qualifications Framework (NQF) so as to increase their opportunity of employment Entered: Contract between TETA and stakeholder (where applicable); certified IDs; copy of highest qualification; fixed-term contract with host employer Completed: Report on completion of the program or resignation letter Quantitative - Entered: Count of graduates placed on internship programmes Completed: Count of graduates that completed the program or obtained employment Late progress reporting by host employers Cumulative Highly employable graduates as a result of work experience gained Strategic Support Manager Strategic Plan P a g e

32 (3.6 b) Number of learners on workplace experience programmes HET and TVET learners placed on workplace experience programmes to gain practical experiences to supplement the studies for a current qualification enrolled for through a HET or TVET. This indicator is not limited to Youth as defined To give HET and TVET learners work experience to support the completion of their HET or TVET qualifications or programmes in the National Qualifications Frame- work (NQF) Entered: Contract between TETA and provider (where applicable); IDs; copy of highest qualification; letter from institution indicating the requirement for workplace for completion of qualification; contract with employer signed by learner Completed: Report on completion for learners; Quantitative - Entered: Count of learners placed on workplace experience programmes Completed: Count of learners that completed the full duration of the program Delays in accessing learner information Successful completion of qualifications due to practical work undertaken Strategic Support Manager 30 P a g e

33 (3.6c) Number of TVET learners on Work Experience programmes TVET learners placed on workplace experience programmes to gain practical experience to supplement the studies for a current qualification enrolled for through a TVET College. This indicator is not limited to Youth as defined To give TVET learners work experience to support completion of their TVET qualification or programme in the National Qualifications Framework (NQF) Entered: Contract between TETA and provider (where applicable); IDs; copy of highest qualification; letter from college indicating the requirement for workplace for completion of qualification; contract with employer signed by learner Completed: Report on completion for learners; Data limitation Quantitative - Entered: Count of TVET learners placed on workplace experience programmes Completed: Count of TVET learners that completed the full duration of the program Delays in accessing learner information Cumulative Successful completion of qualifications due to practical work undertaken Strategic Support Manager Strategic Plan P a g e

34 (3.6d ) Number of graduates on work readiness programmes Graduates mentored and coached through work readiness programme To support graduates through experiential learning as they adapt to a work environment. The programme is developed to equip graduates with soft skills that will prepare them for work environment. Entered: Contract between TETA and stakeholder; learner Information form; fixed-term contract signed by each learner; certified IDs; copy of highest qualification Completed: Proof of completion of programme in the form of report from contracted provider or letter from host employer. For learners absorbed in employment letter of confirmation of employment where applicable or a report indicating such Quantitative - Entered: Count of graduates placed on work readiness program Completed: Count of graduates that completed the program or obtained employment n-completion of qualifications due to practical work undertaken Outcome Workplace absorption of candidates Strategic Support Manager (3.7a) Number of career items procured Customised TETA career materials To procure career material aimed at creating awareness of career opportunities within the transport sector Delivery note and sample of material received Quantitative - Count of career items procured Industry awareness of TETA Communications and Marketing Officer 32 P a g e

35 (3.7b) Number of promotional material packs procured Promotional items consisting of the following items: lanyard, pencil case, water bottle and string bag procured to enhance TETA messaging To increase TETA brand affinity to the universal audience Delivery note and a sample of the item procured Quantitative - Count of promotional packs procured Timeous delivery or non-delivery of items Increase affinity to the TETA brand Communications and Marketing Officer (3.7c) Number of media information sessions conducted Use of available media platforms not limited to audio, visual, print, digital etc. to advance TETA brand awareness and messaging To leverage the TETA brand using media platforms and brand touchpoints Audio clip/print advert clip/video clip/digital links Quantitative - Number of times on each media platform Authenticity of the evidence Access to evidence from third parties Cumulative Awareness of TETA brand across the universal audience Communications and Marketing Officer 33 P a g e

36 (3.8a) Number of TETA career exhibitions conducted Career development service activities conducted to enhance awareness Afford learners an opportunity to interact with TETA career advisors to enhance their awareness on transport sector careers External Invite received/motivation for the event and attendance registers/ written confirmation of attendance Quantitative - Count of each career exhibition event Delays in receiving attendance registers or confirmation of attendance Increased awareness of transport related careers Communications and Marketing Officer (3.8b) Number of events sponsored to enhance TETA brand Events where TETA contributes either financially or non-financially to leverage TETA brand To promote the TETA brand to its broader stakeholder base Proof of attendance ( /letter/travel documents) and event program Quantitative - Count of each event sponsored Lack of access to proof of attendance Enhanced relations with stakeholders and increased knowledge of TETA mandate Communications and Marketing Officer 34 P a g e

37 (3.9a) Number of internal career guidance advisors capacitated TETA career guidance advisors are capacitated on career development service processes and environment To capacitate TETA career guidance advisors in the delivery of standardised career information that is aligned to national strategies Agenda; presentations; attendance registers Quantitative - Count of TETA career guidance advisors capacitated Attendance register not being signed or misplaced Information on careers is delivered to the learners in standardised manner Communications and Marketing Officer Indicator title (3.9b) Number of capacity building workshops conducted for teachers Short definition Capacitation of teachers in career development services To provide the teachers with the necessary information relating to career development services Attendance registers Quantitative - Count of workshops conducted Capacitated teachers are able to deliver career information to learners Communications and Marketing Officer 35 P a g e

38 (3.10) Number of schools supported Adopted schools supported through customized programmes aimed at capacity improvement for Maths, Science and English teachers. To improve Grade 12 Maths, Science and English marks that will pave learner post-school choice of transport-related qualifications and career Reports per school covering the support interventions At completion of the yearly programme: a close out report covering the progress and support provided at each school Quantitative - Count of the number of supported schools Improved teacher proficiency in the delivery of the target subjects accompanied by matching high Grade 12 marks and take-up of careers in Trans- port industry by the learners Strategic Support Manager (3.11a) Number of small and medium enterprises funded TETA registered levy paying Small and Medium companies are supported to participate in skills development A medium companies employ between 50 and 149 employees A small companies employ between 0 and 49 employees To grow the number of small and medium company participation in skills development through training and support Source /Collection of Data TETA SMS Contract between TETA & Stakeholder Proof of training Method of calculation Data limitation Desired performance Quantitative - Count of small and medium companies supported Support small and medium business to participate in skills development Strategic Support Manager 36 P a g e

39 (3.11 b) Number of small non-levy paying entities funded TETA registered non levy paying enterprises and non-registered companies funded to participate in skills development and training TETA registered non levy paying enterprises and non-registered companies funded to participate in skills development and training Source /Collection of Data Contract between TETA & Stakeholder Proof of training Method of calculation Data limitation Desired performance Quantitative - Count of small non-levy paying entities funded Support small non-levy paying entities to participate in skills development Strategic Support Manager (3.11c) Number of cooperatives funded Cooperatives funded To offer funding in support of Cooperatives, will be funded through TETA discretionary grants towards the implementation of TETA strategic plans and Annual performance plan Source /Collection of Data Contract between TETA and Stakeholder; copy of CIPC (company registration); Certified ID of company director; Contract between provider and enterprise indicating the support and conditions of funding Method of calculation Count of Cooperatives funded Data limitation Desired performance Complete registration documents for some of the cooperatives approved for funding Growing and sustainable cooperatives Strategic Support Manager Strategic Plan P a g e

40 (3.11d ) Number of NGOs funded NGOs funded To offer support of NGOs through TETA discretionary grants funding to- wards the implementation of TETA strategic plans and annual performance plan Contract between TETA and stakeholder; copy of company registration; certified ID of company director; contract between provider and enterprise indicating the support and conditions of funding Quantitative - Count of NGOs funded Complete registration documents for some of the NGOs approved for funding Growing and sustainable NGOs Strategic Support Manager (3.11e) Number of CBOs funded CBOs funded To offer support of CBOs through TETA discretionary grants funding to- wards the implementation of TETA strategic plans and annual performance plan Contract between TETA and stakeholder; copy of company registration; certified ID of company director; contract between provider and enterprise indicating the support and conditions of funding Quantitative - Count of CBOs funded Complete registration documents for some of the CBOs approved for funding Cumulative Growing and sustainable CBOs Strategic Support Manager 38 P a g e

41 (3.11f) Number of trade unions funded Trade unions funded for various skills interventions To up-skill and support trade unions on various interventions Contract between TETA and trade union, proof of payment Quantitative - Count of trade unions funded Lack of evidence for reporting Skilled trade union members Strategic Support Manager (3.12 ) Number of rural development projects supported Projects that provide developmental support to rural areas, poverty stricken townships and previously disadvantaged areas To offer support to rural development projects that will give sustainable economic benefit to the participating communities Contract between TETA and stakeholder; monitoring report Quantitative - Count the number of projects supported Cumulative Sustainable rural projects that economically benefit communities Chamber Executive Officer 39 P a g e

42 (3.13a) Number of successful road safety partnerships formed Implemented collaborative partnership formed in support of road safety initiatives To ensure broader approach and more capacity in the fight against road accidents SLA Quantitative - Count of SLAs Increased road safety awareness and reduction of road accidents Chamber Executive Officer (3.13b) Number of road safety awareness initiatives supported Road safety awareness initiatives, such as but not limited to road shows and advocacy campaigns supported in an effort to improve accident statistics To increase awareness and improve driver proficiency and consequently reduce number of road accidents Contract between TETA and stakeholder; report; proof of payment Quantitative - Count of initiatives funded Increased awareness and improved road accident statistics Chamber Executive Officer 40 P a g e

43 (3.14 ) Number of learners put on accident prevention training programmes Training of learners on accident prevention skills programmes funded to address road safety on South African roads These programs will provide skills that will reduce road accidents Entered: Contract with stakeholders; certified IDs; learner information forms Quantitative - Count of learners put on skills programme Skilled resources that drive road safety initiatives Chamber Executive Officer (3.15 ) Number of HIV/AIDS awareness programmes supported HIV/AIDS awareness initiatives supported Support for HIV/AIDS awareness and encourage testing for early detection and treatment Contracts between TETA and stakeholder; reports Quantitative - Count of awareness initiatives supported Reduced number of infection and early treatment Chamber Executive Officer Strategic Plan P a g e

44 STRATEGIC GOAL 4: STRENGTHENING THE QUALITY ASSURANCE SYSTEM (4.1 a) Number of curricula developed for occupational qualifications Align curricula to occupational qualifications in line with industry needs Development of curricula for occupational qualifications to meet industry needs Copy of curricula Quantitative - Each curriculum is counted once Incorrect requirements submitted by stakeholders, lack of accurate information to address the industry needs Relevant occupational qualifications are developed and used by the industry ETQA MANAGER (4.1 b) Number of Qualification Assessment Specifications (QAS) developed Align curricula to occupational qualifications in line with industry needs Development of QAS for occupational qualifications to meet industry Needs Copy of QAS Addenda Quantitative - Each curriculum is counted once Incorrect requirements submitted by stakeholders lack of accurate information to address the industry needs Quantitative - Relevant occupational qualifications are developed and used by the industry ETQA MANAGER 42 P a g e

45 (4.1c) Number of Learning materials developed for QCTO approved occupational qualifications Learning materials developed for QCTO occupational qualifications that were previously developed and submitted to the QCTO for registration on the NQF The QCTO requires learning materials for approved and registered occupational qualifications in order for training providers to be accredited to deliver training against the qualification, and so that learners can be nationally recognised and certified against this qualification. Signed contract between TETA and learning material developer; Attendance registers (scoping sessions with relevant sub-sectors stakeholders); Minutes of consultation meetings; Report on the process of learning material development; Submission of approved learning material. The number of occupational qualifications that be delivered by the learning material Incorrect targeted sub-sector stakeholders; lack of accurate information to address the industry needs. Numeric The indicator is for monitoring the development of learning material completion. This will result in training providers being accredited for the delivery of training, training of learners and certification of this qualification. It is expected to impact on increased skills capacity within the Transport Sector. ETQA MANAGER / Maritime Executive Officer (4.2 a) Number of Training providers capacitated on TETA ETQA systems Training providers capacitated on TETA ETQA systems The purpose is to capacitate training providers within the transport sector to ensure understanding of TETA ETQA processes and systems. It will also enable tracking of capacitated providers and ensure uniform standard of quality between TETA and providers Attendance registers; agenda; Invite Quantitative - Each training provider is counted once Recording of attending companies Cumulative Easy access and efficient use of ETQA systems by TETA stakeholders ETQA MANAGER 43 P a g e

46 (4.2 b) Number of ETD Practitioners supported ETD practitioners are capacitated on TETA ETQA systems The purpose is to capacitate ETD practitioners (Assessors/ Moderators/ Facilitators/ SDFs) to sufficiently support implementation of training Attendance registers; agenda Each ETD practitioners is counted once Recording of attending ETD practitioners Cumulative Yes Easy access and efficient use of ETQA systems by TETA stakeholders ETQA MANAGER (4.2 c) Number of training providers monitored Training providers to be monitored The purpose is to monitor training providers within the transport sector to ensure compliance to TETA ETQA processes and systems Monitoring reports Quantitative - Each visit to company is counted once Cumulative Yes Training providers are monitored to ensure compliance to TETA ETQA processes and systems ETQA MANAGER 44 P a g e

47 (4.2d) Number of TVET lecturers trained on TETA quality assurance systems TVET lecturers supported to participate within the transport sector. To support TVET lecturers to enable their participation within the transport sector Signed attendance registers Method of calculation Data limitation Desired performance Quantitative each TVET lecturer will be counted once TVET lecturers supported to participate within the transport sector ETQA MANAGER (4.3.a) Number of external moderations conducted External moderations conducted on programmes under TETA scope To ensure that assessments conducted by registered assessors meet the specified outcomes as described in the NQF standards and qualifications, and are fair, valid and reliable External moderation report Quantitative -. Each moderation conducted will be counted once Accuracy of information depends on data captured on the unit s QMR and records kept in this unit Cumulative for the year Timeous certification of learners. ETQA MANAGER Strategic Plan P a g e