Leadership and Shopfloor Excellence in Supply Chain. Paul Wright & David Mabbutt

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1 Leadership and Shopfloor Excellence in Supply Chain Paul Wright & David Mabbutt

2 The Henkan Way LEADERSHIP LEADERSHIP Organisation structure Competence Culture WORLD CLASS TOOLS TPM WCM Lean ROADMAP Policy Deployment Loss Cost Deployment Value Stream Mapping

3 The Leadership Agenda

4 The Leadership Agenda 1 Business Opportunity Assessment 1 Implement the measurement system and data collection 2 Apply VSM and BPO to identify wastes and key opportunities 3 Develop understanding End to End (E2E) loss and costs and identify key opportunities using benchmarks 4 Identify bottlenecks and opportunities 5 Assess current leadership impact and develop strategy for People and Organisation Development Establish the gap and key challenges based on facts and data

5 The Leadership Agenda 2 Setting Direction 1 Develop strategy defining vision, mission, values and objectives 2 Scope the E2E Supply Chain Opportunities 3 Deploy strategy throughout the E2E Organisation 4 Prioritise, then create Strategic Workforce Plan 5 Finalise E2E Road Map (Masterplan) Establish business direction based on aligned KPIs, activities and organisation

6 The Leadership Agenda 3 Driving Performance 1 Establish an effective Driving System to eliminate loss and improve performance at pace 2 Align MCRS including DDS using efficient and effective meeting structures 3 Manage the E2E Road Map through effective PDCA 4 Continuously support Driving System reinforcing OTIF delivery Establish the engine room to drive performance improvement

7 The Leadership Agenda 4 Leading Change 1 Apply strategic HPO to address organisational and cultural barriers 2 Steer and deliver tactical change through the application of the Kotter Change Management Model 3 Build Commitment and engagement at all levels including the creation of champions for specific roles 4 Lead change as a role model as part of SFE Build Change Management Competence in the Leadership Team

8 The Leadership Agenda 6 Build the Desired Culture 1 Undertake a cultural assessment to understand the current state and develop plan to close the gaps 2 Promote safety 1st and a zero loss culture to drive excellence 3 Understand how to practically promote and apply Winning Behaviours, values and Leadership Expectations 4 Apply Situational Leadership styles to enable the required culture change Understand the Culture you desire to form the basis for your Way of Working (WoW)

9 The Leadership Agenda 5 Shop Floor Excellence 1 Develop the organisational problem solving competence using UPS 2 Build pilot models to demonstrate world class standards and motivate the organization to use TPM 3 Build and sustain a Continuous Improvement foundation through the application of 5S and visual management 4 Develop from the standard a DDS system that is appropriate to your needs 5 Increase the visibility of the Leadership through application of MOSF (Morning on the Shop Floor) Lead through example at the place of work, creating visible standards that deliver

10 Shop Floor Excellence Visible Leadership I WE V M

11 The Kotter Change Model Managing the Change EMBED the success culture 8 1 CREATE a sense of urgency 2 BUILD the guiding coalition SUSTAIN acceleration & persevere 7 INSTITUTE INITIATE IMPLEMENT 3 FORM the vision & plan GENERATE short term wins ENGAGE the volunteers ENABLE action by removing barriers

12 Leadership Self Assessment Creating the WoW Asking the Question and provoking the thinking for change I WE V M 8 EMBED 1 CREATE 2 BUILD 7 SUSTAIN INSTITUTE INITIATE IMPLEMENT 3 FORM 6 GENERATE 5 ENABLE 4 ENGAGE

13 Performing the Assessment Ideally in your Leadership Team Opportunity and framework to discuss your WoW Understand your standards and your gap Develop your SWOT then So What? Score 2 or less Score 3 up to 6 Score 7 more For Today!! Q1 SENSE of URGENCY 1 0 3

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