POSITION DESCRIPTION

Transcription

1 POSITION DESCRIPTION Position Title General : Aged Care and Clinical Services Employee name Vacant Date February 2019 Location Macedon St Sunbury Service Unit Executive Team Time Fraction Full Time SUNBURY COMMUNITY HEALTH Sunbury Community Health is a not for profit company limited by guarantee and registered health promoting charity. With more than 270 staff and volunteers, the Centre provides a diverse range of health and community services, including residential aged care for Sunbury and surrounding communities. The Centre receives funding from a range of sources including Commonwealth and State governments. Sunbury Community Health operates with a multidisciplinary team structure and staff are required to incorporate activities relating to health promotion, community consultation, early identification and intervention and individual and community capacity building within their role. Staff are expected to participate as a member of SCH team and provide services within a social model of health that recognises the effect of social, economic, cultural and political factors and conditions on health and wellbeing. SCH is committed to improving the health of our community and being accessible to all, including people from culturally and linguistically diverse (CALD) communities, those from Aboriginal and Torres Strait Islander background, people with special needs and other socially disadvantaged groups. Sunbury Community Health is an Equal Opportunity employer. SCH is also the auspice organisation (official employer) of a number of semi-independent organisations, including the Hume-Whittlesea Primary Care Partnership (PCP) and Boilover Inclusive Theatre Company. Purpose: With our communities we build social fabric by supporting people to help themselves and each other. Values It takes a village...to belong and grow Our community is stronger when everyone finds belonging. We believe there is strength and wisdom in diversity. We believe that everyone has unique abilities and something to contribute. We believe that learning and growth continues over a lifetime. Every day we strive to work with and support people at all stages of their life, to improve and expand their potential. We will be in the community, supporting community to create opportunities for all to learn, grow and belong. Passionately engaged...with our community and each other We are passionately engaged with people to support each other and build community. We are enthusiastic about what others can achieve. We genuinely care. We encourage and inspire each other. We celebrate together. We do the right thing...not just the easy thing We are serious about our moral and social responsibility to do the right thing. We are transparent and honest. We take responsibility for our actions. We strive to get it right, even when the right way isn t clear. We don t take short-cuts. We consider and plan our actions. We make things happen.. we get things done We seek out opportunities. We ask why? and why not? We innovate. We learn from our successes and mistakes. We work hands-on and get things done. We pitch in and go the extra mile. Page 1 of 5

2 Position reports to Key Internal relationships Position Purpose Position Overview Qualifications Award (if applicable) Resource Management Police Check Required Chief Executive Officer General Child, Youth and Family Services General Culture and Client Experience Executive Building Healthy Communities Executive Finance Quality, Risk and Compliance Client and Corporate Services Reportable positions External relationships Oral Health Services Director of Nursing/Facility Sunbury Lions Community Aged Care Health and Wellbeing Governments and other Funding Bodies Community Service Organisations and partners Industry associations and networks Key community stakeholders Quality and Accreditation agencies Through the Executive team, contribute to the strategic leadership of Sunbury Community Health and drive excellence and accountability throughout the program areas of responsibility Provide strategic management and leadership for the operations and development of a range of SCH Programs and Services including; Dental Services Residential Aged Care Services and 15 Independent Living Units Clinical Services, incorporating Physiotherapy, Exercise Physiology, Podiatry, Diabetes Education, Community Health Nursing, Occupational Therapy and Dietetics Community Aged Care packages and NDIS Support Coordination Planned Activity/Social Support Groups and Respite Care Services Required: Undergraduate qualification in relevant field or commensurate work experience Highly Desirable: Post Graduate Qualification in Management (Healthcare / Business) and/or Leadership Victorian Stand-Alone Community Health Services (Health & Allied Services, s and Administrative Officers) Multiple Enterprise Agreement Income approximately $7.5 mil Yes Classification Total staff management (EFT) Working with Children Check Required Grade 7 (plus over-award payment) Approximately 120 Staff (55 EFT) Yes Page 2 of 5

3 Competencies Required Client Service Orientation Actively listen and consider the formal and informal contributions and feedback of clients and community members Embrace diversity and actively promote respect for all clients, staff and stakeholders Professional presentation, punctuality and reliability Leadership Superior leadership skills including highly developed interpersonal skills, communication, problem solving, conflict resolution and negotiation Demonstrated ability to manage people and develop collegial relationships and lead change Ability to establish outcomes and facilitate and lead working groups, meetings, forums in order to achieve these Community and Stakeholder Engagement Ability to build respectful collaborative partnership with key community stakeholders Ability to establish and build mutually beneficial partnerships and alliances with current and potential service delivery partners Ability to establish and build mutually beneficial relationships with current and potential funding bodies, governments and policy setting organisations Self and People Management Confidence, personal resilience and ability to manage complex and challenging situations Ability to work with a high degree of autonomy and as part of an executive team Self-reflective and regularly seeks and uses feedback to identify areas for learning and development Team Work Collaborate effectively with supervisor, peers, subordinates, staff and volunteers from across SCH to achieve individual, team and organisational objectives Facilitates effective teamwork by providing leadership, support, facilitation of supervision and direction to s, team leaders and frontline staff System and Process Development High-level strategic and critical thinking, analysis and planning skills Promotes best practice and continuous quality improvement in service delivery by contributing to the development of organisation-wide systems, policies and positions Planning & Initiative Demonstrated capacity to set and achieve goals through planning, organising and implementing in a consultative and cooperative manner Duties & Responsibilities: 1. Strategic Partnerships and Service Development 1.1. Participate in external networks and professional forums and initiate, lead and co-ordinate Service Units in developing strategic partnerships with the community, local government, other non-government organisations, and community health and welfare providers to improve health and wellbeing outcomes for clients. In collaboration with partners, staff and clients identify service gaps and develop appropriate models of service delivery or initiatives to address these gaps 1.2. Take a lead role in the assessment, planning, implementation and evaluation of services and supporting Service Unit s to ensure effective and efficient program management, including; Program and service planning, design and evaluation Waitlist and demand management Team member case load management Addressing client feedback and complaints Liaison and reporting to funding bodies Development, documentation and review of Service Unit specific policies and procedures and work instructions Program specific accreditation and quality assurance 1.3. Facilitate integration and cooperation across all SCH Service Units and external service providers and agencies 1.4. Undertake projects that contribute to the overall development of the organisation as directed by the CEO 2. Staff Support 2.1. Directly support, guide, mentor, resource and supervise Service Unit s and assist them to reflect on and enhance their management practice 2.2. Advise and support Service Unit s and staff to actively demonstrate the organisation s purpose, values, policies and procedures Page 3 of 5

4 2.3. Ensure all reporting s are provided with regular formal supervision, support and an annual performance appraisal and that they undertake the same process with their staff 2.4. With Service Unit, negotiate and resolve staff conflicts and issues 2.5. Ensure that Service Unit s and their staff are clear on their respective roles, responsibilities and level of authority and accountability 3. Administration and Finance 3.1. Hold budget responsibility, including; working with CEO, Service Unit s and Executive, Finance to review Service Unit staffing profile and program budgets approving expenditure within budget and delegation limits monitoring expenditure against budget identifying opportunities for income generation and cost savings as appropriate 3.2. Monitor progress against strategic, operational, financial and contractual targets and ensuring strategies, plans and corrective actions are in place to achieve these targets 3.3. Provide regular reports to the Board, through the CEO detailing progress and achievements of the program and services within the area of responsibility in accordance with the organisation s ongoing development of a Balanced Scorecard 3.4. Regularly assess the physical, technological and staffing needs of services and develop proposals to meet these needs in conjunction with the CEO and Service Unit s 3.5. Implement the organisation s Risk Management Framework and Clinical Governance arrangements throughout services and ensure timely response to all OH&S issues and regular monitoring and review of all service related accidents, incidents, feedback and complaints 4. Executive Functions 4.1. Work with the CEO Executive Team (and Board where required), to develop and achieve the organisation s strategic objectives 4.2. Contribute to organisational policy development and hold specific organisational portfolio responsibilities as required 4.3. Other duties as required to achieve organisational or position specific objectives (and/or as directed by the Chief Executive Officer) Page 4 of 5

5 Key Selection Criteria Essential 1. Comprehensive management and leadership experience in the health and/or aged care sector 2. Demonstrated strategic thinking, planning and problem solving skills including ability to contribute to the strategic decision making of an executive leadership team. 3. Demonstrated people management and development skills including role design, performance development, mentoring, coaching and management, conflict resolution and communication 4. Demonstrated business acumen, including comprehensive financial planning and budget development and management skills. 5. High level program/service development, planning and management, review and evaluation skills (preferably in aged care or community health sector) 6. High level community and stakeholder engagement skills including high level relationship, communication and interpersonal skills and ability to leverage relationships and partnerships for service growth and development 7. Demonstrated ability to review, develop and implement improved systems and processes to enhance the organisation efficiency and effectiveness 8. Highly develop written and verbal communication skills, including management and Board level reporting 9. Well developed data analysis skills, including reporting and analysis 10. Demonstrated commitment to the highest level of ethical conduct and the values of SCH Highly Desirable 1. Experience in the development and implementation of Balanced Scorecard reporting systems VARIATIONS TO CONDITIONS OF EMPLOYMENT: These conditions of employment, your duties and your location may be varied during the term of your employment AGREEMENT: I hereby accept and agree to the duties in the Position Description. I understand that this Position Description is to be read in conjunction with my Letter of Appointment and agree to abide by the terms and conditions stipulated therein Name: Signature: (Incumbent) Date: Review Date: Feb 2020 or as required Page 5 of 5