Workplace Detox. Enabling Engagement and Transformation. Esther Zdolec, Vice-President, Human Resources

Transcription

1 Workplace Detox Enabling Engagement and Transformation Esther Zdolec, Vice-President, Human Resources

2 Toxic [tok-sik] Adjective 1. of, pertaining to, affected with, or caused by a toxin or poison: a toxic condition. 2. acting as or having the effect of a poison; poisonous: a toxic drug. 3. causing unpleasant feelings; harmful or malicious: a toxic boyfriend; toxic criticism. DICTIONARY.COM

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6 Morale & Motivation Performance / Productivity Trust & Communication Teamwork Creativity / Innovation Customer Relationships Retention / Turnover Physical Health Mental Health

7 The top 1% of workers are 10 times more productive than the average worker* * Ernest O Boyle and Herman Aguinis, 2012

8 What if some of our highest performers / highest potentials are also at risk?

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11 5 Strategies for Detoxification 1. Get Curious

12 5 Strategies for Detoxification 1. Get Curious 2. Clarify behavioural expectations

13 5 Strategies for Detoxification 1. Get Curious 2. Clarify behavioural expectations 3. Engage everyone in dialogue on culture

14 5 Strategies for Detoxification 1. Get Curious 2. Clarify behavioural expectations 3. Engage everyone in dialogue on culture 4. Make it safe for people to speak up

15 5 Strategies for Detoxification 1. Get Curious 2. Clarify behavioural expectations 3. Engage everyone in dialogue on culture 4. Make it safe for people to speak up 5. Make the hard calls

16 Canadian Nuclear Laboratories, Chalk River, Ontario Dating back to the 1940s, CNL s proud history includes powering up the first nuclear power reactor outside of the U.S., the precursor to the international fleet of CANDU reactors; supplying medical isotopes to the world for decades; and contributing to multiple Nobel prize-winning research initiatives.

17 Canadian Nuclear Laboratories Science of tomorrow. Today.

18 2,800 team members, holding >500 PhDs and Masters, include 1,500+ scientists, engineers, and technologists Represented by 23 unions Work in Canada s largest lab complex 17 nuclear facilities, 70 buildings, 9100 acres

19 1. Get Curious Looking out for each other noticing Getting curious, without judging Data Analytics

20 1. Get Curious Employee Survey 360 Feedback for People Leaders Listening Campaign (Executives) Looking out for each other noticing Getting curious, without judging Continuous Behaviour Observation Training Mental Health Awareness/First Aid Training Health & Wellness Centre Data Analytics Whistleblower Program / Ethics & Disclosures Human Resources Culture Transformation Facilitators

21 2. Clarify behavioural expectations OUR PURPOSE Advancing nuclear science and technology for a clean and secure world OUR MISSION The Environment Sustainable Energy Curing Cancers Commercially Sustainable OUR VALUES

22 Excellence Excellence is striving to achieve an ever-rising standard of quality through continual improvement and innovation. We display Excellence when we Eliminate obstacles that prevent quality execution of work Delight our customers Willingly learn, seek improvement, embrace change, and show creativity Take pride in what we produce Seize and expand on opportunities Use our Vision as a powerful pathway to aim us toward a prosperous future

23 3. Engage everyone in dialogue on culture The Figure 8 Results Cycle Mission Goals Beliefs & Attitudes Policies Fulfillment Results Joy in Work Behaviours and Actions Processes, Procedures, & Practices Structure, Jobs, Roles, Skills, & Knowledge Level of Teamwork Quality of Relationships 2001 CW/Vibrant

24 4. Make it safe for people to speak up T R U S T

25 5. Make the hard calls What? So What? Now What?