Improving Safety Outcomes and Legislative Compliance through a Health & Safety Management System. Labour and Advanced Education

Transcription

1 Improving Safety Outcomes and Legislative Compliance through a Health & Safety Management System Labour and Advanced Education

2 Introduction In the previous module Exploring Nova Scotia`s OHS Legislative Structure we coached in understanding the Occupational Health and Safety Legislative Structure in Nova Scotia. This module Improving Safety Outcomes and Legislative Compliance through a Health & Safety Management System discusses how to move forward through the development, implementation and monitoring of an OH&S Management System.

3 Objectives 1. Introduce the concept of Health & Safety Management Systems 2. Identify workplace safety inputs/outputs 3. Introduce the concept of continuous improvement as a driver for positive safety outcomes 4. Link the IRS and effective Health & Safety Management Systems

4 The Organization as an Open System All organizations are made up of interrelated parts.therefore they are systems

5 Human Resources/ Administration Clients and Staff Safety Policies & Procedures Provision of Care Procurement

6 The Organization as an Open System Every system has inputs and outputs.regardless of healthcare sector All systems rely on feedback to determine how well they are performing

7 Sample Inputs/Outputs Input Process Output Resident/ Client Mobility of care recipient Equipment Replacement Parts Mobility Assessment Positioning/ usage of required equipment Resident/ Client Repositioned Continuous Improvement/Adaptation

8 Inputs and Outputs- Workplace Safety 1. Identify the Inputs and Outputs to your agencies safety system 2. What feedback do you currently rely on?

9 Sample HSMS Inputs and Inputs NS Act & Regulations WCB Legislation Standards Best Practice Funding/Budget Equipment/Supplies Employees Unions Safety Associations Hazard Alerts Outputs SMS Processes Leadership, Commitment & Participation Defined Responsibility, Accountability & Authority Planning Development Policy SOPs SWPs Implementation Management Review for CQI Internal Audit Outputs Reduced: Illness/Injury WCB Premiums Improved Compliance Recruitment/Retention Productivity Profitability Job Satisfaction HSMS Feedback Loop Continuous Improvement

10 What is a Health & Safety Management System? Provides clear roles, responsibilities, and accountability for OH&S documented and defined in OH&S policy, standards, safe work practices, job descriptions and performance management Focuses the organization on the proactive prevention of workplace injury/illness vs. reacting to incidents Uses a continuous improvement approach

11 Sample HSMS Inputs and Inputs NS Act & Regulations WCB Legislation Standards Best Practice Funding/Budget Equipment/Supplies Employees Unions Safety Associations Hazard Alerts Act Check Outputs SMS Processes Leadership, Commitment & Participation Defined Responsibility, Accountability & Authority Planning Development Policy SOPs SWPs Implementation Management Review for CQI SMS Feedback Loop Continuous Improvement Plan Do Outputs Reduced: Illness/Injury WCB Premiums Improved Compliance Recruitment/Retention Productivity Profitability Job Satisfaction

12 Employees - diverse values/beliefs/education/experience/norms/expectations/mindset IRS Health & Safety Management System Demonstrated Leadership Commitment Talk the Talk / Walk The Walk Plan - Risk Assessment / Legislative Review / Gap Analysis / Objectives (S.M.A.R.T) / Process Improvement Plan / Key Performance Measures (KPIs) Do - Vision Statement / Policy Statement / Standard Operating Procedures (SOPs) / Safe Work Practices (SWPs) Check - Monitor progress against Objectives / Plan / Monitor Key Performance Indicators (KPIs) Act - Adjust to obtain desired outcomes = Safety Culture = shared values/believes/education/experiences/norms/expectations/mindset

13 What a Health & Safety Management System is NOT It is not a substitute for: 1. compliance with legislation; 2. having the necessary equipment or training; 3. working procedures and 4. competent personnel. A HSMS is not a binder on a shelf

14 HSMS Written Components Vision Statement OHS Policy Statement Safety Procedures Safe Work Practice

15 Safety Vision Statement Sometimes called a picture of your company or organization in the future Much more than that - is your inspiration, the framework for your strategic planning.

16 OH&S Policy Statement Required section 27 of the Act Outlines the workplaces guiding principles for OHS May want to add statements philosophy of OHS Must contain statements of: Commitment and reason for commitment Co-operation Responsibility

17 Standard Operating Procedures (SOPs) Required under Section 28 (as written program) Process documents that describe how an activity is to be carried out Include the who, what, when, where, how Begin with process maps Must Haves Hazard Identification, Control &Inspection Investigation JOHSC Training /Supervision Evaluation Safe Work Practices Monitoring Maintenance or Records and Stats

18 Potential SOPs Exposure To Blood / Body Fluids Practice WHIMS Household Chemical Safety Practice Working alone Violence in the workplace Fire Extinguishers Practice Preventing Musculoskeletal Injuries Practice Transferring Clients Practice Refusing unsafe work Managing employee injuries (SAW/RTW)

19 Safe Work Practice A document produced to detail how a specific work task is to be performed. Provides step by step activities Describes what could go wrong or hazards involved in each step and also documents control measures for each.

20 Demonstrated Leadership Commitment Create a Safety Culture Vision Statement Create a OHS Policy Statement Ensure that an Occupational HSMS is developed, implemented, monitored and improved on a continual basis. Provide resources (human, financial and organizational) to ensure success of the HSMS. Establish authority, responsibility, accountability for the HSMS Approve Standard Operating Procedures Develop a communication plan (safety specific)

21 Plan Identify legal requirements Identify and evaluate hazards and risks including ranking their aspects and impacts Establish S.M.A.R.T. Objectives* and an Action Plan *(Stated, Measurable, Attainable, Realistic, Time Based)

22 Do- Development, Implementation and Monitor Vision Statement Policy Statement Standard Operating Procedures Safe Work Practices Monitoring and Measuring Managing Change Procurement Contracting Operational Control Documentation Control

23 Check: Management Review and Continual Improvement Review Objectives and define new objectives on a yearly basis Review Go Forward Plan ensuring it is on track on a monthly basis.

24 ACT Make changes to improve system as identified from assessments in check phase Incorporate a continuous improvement philosophy for safety

25 Responsibility BOD OWNERS CEO Senior Leaders Accountability MANAGERS SUPERVISORS EMPLOYEES ( Contractors / Volunteers)

26 The IRS & an Effective HSMS Exercise #2: Please list the responsibilities (or considerations) for each of the groups on the sheet provided. 1. BOD /CEO Senior Leadership 2. Managers /Supervisors 3. Employees 4. JOHSC

27 IRS -HSMS Responsibilities BOD /CEO Senior Leadership Develop OH&S Vision Statement Develop OH&S Policy Statement Undertake a Legislative Review Develop Annual OH&S S.M.A.R.T. Objectives Develop Annual OH&S Action Plans Approve Standard Operating Procedures Monitor OH&S Outcomes

28 IRS -HSMS Responsibilities Managers Supervisors Supervisors Implement standard operating procedures applicable to your area of control Monitor adverse events and near misses Conduct workplace inspections in your area of control Conduct incident investigations in your are of control Develop Safe Work Practices for critical tasks in your area of control

29 IRS -HSMS Responsibilities Employees Employees (All Levels) (Physicians/ Contractors / Volunteers) Commit to Working Safely Adhere to OHS Policy, General Safety Rules, SSPs and SWPs Report Incidents (Actual and Close Calls? Hazards Apply OHS Training / Wear PPE as Required Assist Co-Workers to Work Safely

30 IRS -HSMS Responsibilities jjohsc Monitor HSMS System Effectiveness Drive Continual Improvement of SMS Act as Safety Ambassadors Coach and Communicate Co-Workers Research OHS Issues as Requested Assist in Development of SOPs and SWPs Participate in Inspections and Investigations as Required

31 STEPS TO ZERO INCIDENTS STEPS TO SUCCESS EVALUATE HOW ARE WE DOING NEXT STEPS EVALUATE HOW ARE WE DOING NEXT STEPS EMPLOYEES HELD ACCOUNTABLE FOR BEHAVIORS EMPLOYEES HELD ACCOUNTABLE FOR BEHAVIORS DEVELOP AND IMPLEMENT HSMS DEVELOP AND IMPLEMENT SMS BUILD OHS ACTION PLAN HOW ARE WE GOING TO GET THERE BUILD OHS ACTION PLAN HOW ARE WE GOING TO GET THERE Act Check Plan Do DEVELOP ORGANIZATIONAL (S.M.A.R.T.) GOALS - WHERE ARE WE GOING DEVELOP ORGANIZATIONAL (S.M.A.R.T.) GOALS - WHERE ARE WE GOING ASSESS CURRENT STATE WHERE ARE WE NOW? ASSESS CURRENT STATE WHERE ARE WE NOW? OHS POLICY - GUIDING PRINCIPLES & GENERAL SAFETY RULES OHS POLICY - GUIDING PRINCIPLES & GENERAL SAFETY RULES DEMONSTRATED LEADERSHIP TALK THE TALK / WALK THE WALK DEMONSTRATED LEADERSHIP TALK THE TALK / WALK THE WALK OHS VISION STATEMENT SENIOR LEADERSHIP TEAM DEVELOPS AN OHS VISION STATEMENT WHAT OHS VISION IT THAT STATEMENT WE WANT? SENIOR LEADERSHIP TEAM DEVELOPS AN OHS VISION STATEMENT WHAT IS IT THAT WE WANT? ORGANIZATIONS CORE VALUES INCLUDE EMPLOYEE HEALTH,SAFETY AND WELLNESS ORGANIZATIONS CORE VALUES INCLUDE EMPLOYEE HEALTH,SAFETY AND WELLNESS

32 Final Considerations Tailor the HSMS for your organization Use a realistic and effective auditing schedule Consider concurrent activities in your organization Think beyond minimum compliance

33 Thank You/Questions