uinn, James B., Baruch, Jordan J., Zien, Karen Anne

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1 Arthur Andersen Business Consulting 90 Arthur Andersen Business Consulting 89 Coyne, Kevin P., Stephen J.D. Hall, and Patricia Gorman Clifford rucker, Peter F. 89 Drucker, Peter F. 91 Kransdorff, Arnold know how 89 Patton, Michael Quinn uinn, James B., Baruch, Jordan J., Zien, Karen Anne

2 8 4 (91 6 ) (90 9 ) :1( 91 3 )

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5 (2002/09/18) (2001/11/07) 107

6 Abell, A. "Skills for knowledge environments." Information Management Journal 34:3 (July 2000): Abell, Angela. "Skills for the 21 st century," Journal of librarianship and Information Science 30:4(Dec., 1998): Abell, Angela, and Oxbrow, Nigel. Competing with Knowledge: the information professional in the knowledge management age. London: TFPL Ltd, Abram, Stephen. "Sydney Claire, SLA Professional Award Winner 1005: Transformational Librarianship in Action." Special Libraries 84Fall, 1993: American Association of Law Libraries. "Competencies of Law Librarianship." (March 2001). (2002/09/19). Bair, Jim. "Knowledge management is about cooperation and context." Gartner Advisory Services Research Note. May 14,1999. Baruch, Yehuda. "High technology organization what it is, what it isn t," Internal Journal of Technology Management Vol.13 No.2 (1997): Boeri, Robert J. and Martin Hensel. "Special Librarians and Enterprise Knowledge Management." E media Professional11(1998 April):36. Chabot, C. Defining high technology (2002/10/15). Chase, Rory L. "Knowledge navigators." Information Outlook (Sep., 1998). (2002/10/02). Church, Doug. "From Librarian to Knowledge Manger and Beyond: the Shift 108

7 to and End-User Domain." (Nov. 11, 2001). "Competencies for Special Librarian of the 21 st Century". (2001/12/17). Council of Europe. Draft guidelines on cultural work within the information society New professional profiles and competencies for information professionals and knowledged workers operating in cultural industries and institutions, ag/articles/pplpower. (2002/08/07). Cripe, Edward J. and Mansfield, Richard S. The Value-Added Employee.Oxford: Butterworth Heinermann, Davenport, E. and B. Cronin. "Knowledge management: semantic drift of conceptual shift?" (Nov. 06, 2001). Drucker, P. F. Post-Capitalist Society. New York: Harper Collins, Executive Summary of The knowledge driven economy is the economy of the future. lls_research/km_skills_executive_summary/km_skills.pdf (2002/10/08). Griffiths, Jose-Marie and King, Donald W. New Directions in Library and Information Science Education.Westport, CT: Greenwood Press, Griffiths, Jose-Marie & King, Donald W. "Special libraries putting knowledge to work." (November 1998). (2002/09/10). 109

8 Harris, D. B. "Creating a knowledge Centric Information Technology Environment." (Nov. 3, 2001). "Introduction to knowledge management." 9/29). Jurek, Richard J. "An Argument of Change". Marketing ResearchA Magazine of Management & Applications 9:4 (Winter, 1997): 56. Kirrane, D. E. "Getting wise to knowledge management". Association Management 51(8): Klobas, J. E. "Information services for new millennium organizations : librarians and knowledge management". in Libraries for the new millennium: implications for managers. D. Raitt ed. (London: Library Association, 1997), p "Knowledge Management." (Nov. 7, 2001). Leonard, Ruth E. "Modern Business Library Operation." Encyclopedia of library and information science. v.3.new York: Marcel Dekker,1968. Machlup, F. Semantic Quirks in Studies of Information. New York: John Wiley & Sons, Matarazzo, James M. & Prusak, Laurence. The Value of corporate libraries: finding from a 1995 survey of senior management. New York: SLA, 1995 Mount, Ellis and Massond, Renee. Special libraries and information center: A Introductory Text. 4 th ed. Washington, D.C.: SLA, Naylor, Richard J. " Core Competencies : What They Are and How to Use Them." Public Library 39:2 ( March/April 2000 ):

9 Office of Technology Assessment. Technology, innovation and regional economic development. DC. U.S. Congress, Prahalad, C. K. and Hamel, G. "The Core Competence of the Corporation." Harvard Business Review 68:3(May-June 1990): Parry, S. B. "Just What is a competency?" Training 35:6 (1998): Rehman, S.U., Abubaderand A.B. and Majid, S. "Defining Competences for Special Library Professionals: Malaysian Experience." ASLIB Proceedings 49:6(June 1997): Rehman, S. U., Majid S. and Abubaker, A. B. "Competence definition and Validation for Library and Information Professional in Malaysia." Journal of Education for Library and Information Science 39:2(Spring 1998): Riche, R. W. Hecker, D. E. & Burgan, J. U. "High technology today and tomorrow:a small slice of the employment pie." Monthly Labor Review. (Nov., 1983): Ruggles, Rudy. "The state of the notion: knowledge management in practice". California management review 40:3(spring 1998): Sebastian, Ellen J. and B., Theresa. "From library to knowledge center: the evolution of a Technology InfoCenter." in Knowledge management for the information professional. (Medford, N.J: ASIS, 2000): Skyrme, David and Amidon, Debra M. Creating the Knowledge-Based Business. London: Business Intelligence, Skyrme, David. "Knowledge management: making it work." The Law Librarian 31:2 ( June 1999): TFPL. "KM Sills Map" ILLSMAP_2000.pdf (2002/09/19). 111

10 TFPL. "Skills for Knowledge Management." London: TFPL Ltd, (2002/01/04). Webb, Sylvia P. "Knowledge management: opportunities in a climate of change." The Law Librarian 30:3(Sept., 1999): Core Competencies Explained. Workforce. (2002/01/23). 112