Head of Information Services (I.S.) Job reference: FIS1603. Director of Finance & IS. Head of Information Services. ICT Manager

Transcription

1 Job Description Head of Information Services (I.S.) Job reference: FIS60 Reports to: Director of Finance and I.S. Responsible for: Information Services & Facilities Location: Central London (with occasional overseas travel) Salary: 59,000 per annum Staff Benefits: 5 days annual leave, contributory pension, life assurance Hours: 5 hours a week, 9am to 5 pm, Monday to Friday Conditions: Permanent Full time Closing date: Monday 0 May 06 Departmental Structure and Position of the Role: Director of Finance & IS Head of Information Services Web Development ICT Information Applications & Database Services Lead Application Developer Application Developer Senior Systems Administrator Database & Helpdesk officer Facilities and ICT Coordinator Purpose of role:

2 As Business Partner to the Senior Leadership Team (SLT) members, the Head of I.S. leads a department of IT professionals who deliver technological epertise, solutions and services to the organisation International wide. The role will provide vision and leadership for developing and implementing information technology initiatives which align with the Brooke s global organisational strategy. The individual will direct the planning and implementation of global enterprise IT systems within the Brooke in order to improve cost effectiveness, service quality, and performance. The Head of I.S. is responsible for all aspects of Brooke s information technology and systems. Key tasks and responsibilities: Strategy and Planning Participate in strategic and operational IT governance processes. Lead IT strategic and operational planning by cultivating innovation, prioritising IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organisation. Develop and maintain an appropriate IT organisational structure that supports the needs of the organisation. Establish IT departmental goals, objectives, and operating procedures. Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development. Assess and communicate risks associated with IT investments and proposals. Develop, track, and control the information technology annual operating and capital ependiture budgets. Develop business case justifications and cost/benefit analyses for IT spending and initiatives. Direct development and eecution of the Brookes disaster recovery and business continuity planning. Assess and make recommendations on the improvement or re-engineering of the IT organisation. Operational Management Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance. Ensure IT system operation adheres to law and regulations. Establish lines of control for current and proposed information systems. Keep current with trends and issues in the IT industry, including current technologies and prices. Advise, counsel, and educate all Leadership teams and senior managers on how best to leverage IT in support of organisational objectives. Promote and oversee strategic relationships between internal IT resources and eternal entities. Supervise recruitment, development, retention, and organisation of all IT staff in accordance with organisational budgetary objectives and personnel policies. Ensure the day-to-day organisational requirements for facilities are planned, eecuted and managed effectively and efficiently. Accountable for the efficient operation and maintenance of Brookes Office in the UK, maintaining a comfortable and safe physical environment, ensuring full compliance with Health & Safety regulations.

3 Responsible to ensure all IT equipment and services throughout Brooke s International organisation is fit for purpose and conforms to security standards as laid out in ISO/IEC 70 Lead the IS team in developing and maintaining an ITIL framework. Acquisition & Deployment Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations. Approve, prioritise, and control projects and the IS project catalogue as they relate to the selection, acquisition, development, and installation of major information systems. Review hardware and software procurement and maintenance contracts and create agreements to capitalise on economies of scale. Define and communicate strategic plans, policies, and standards for the organisation for acquiring, implementing, and operating IT systems General Follow the Brooke s equal opportunities statement which aims to clarify the value we place on diversity and steps we take to promote equality of opportunity for all. Perform such additional tasks as may reasonably be requested from time to time by the Line. Brooke Competencies Self-Management Learning Relationship Building Planning and Organising Effective Decision Making Change and Improvement Collaboration and Cooperation Communication & Influence Skills & Abilities Taking responsibility for own actions, behaviours and outcomes Taking responsibility for own learning and fostering growth and development in others Creating and maintaining harmonious and constructive working relationships with others internally and/or eternally Ensuring that time and resources are utilised to best effect for the achievement of the Brooke s goals and our mission and that others are committed to agreed courses of action Making clear, informed and timely decisions that lead to effective outcomes in line with the Brooke s mission. Seeking out and developing new ideas and approaches, responding positively and constructively to change and fostering a culture of continuous improvement Working respectfully, effectively and collaboratively with others in your team, across the organisation and eternally to deliver effective outcomes Communicating clearly, concisely and compellingly in a manner that is appropriate to the audience. Engaging respectfully with others both internally and/or eternally to persuade them to adopt courses of action that are in the best interests of the organisation and the animals.

4 Person Specification The skills, abilities, eperience and knowledge outlined below provide a summary of what is required to carry out this job effectively. They also form the selection criteria on which the decision on who to appoint will be made. Please ensure that you show how you meet the criteria outlined below in your application. Knowledge and eperience Essential Desirable Educated to degree or equivalent eperience in a senior strategic leadership role within an IS function. Ecellent knowledge and eperience of Information Services and Technology operations management. Eperience of data processing, hardware platforms, enterprise software applications, outsourced systems and solutions. Proven eperience in IT planning, organisation, and development. Strong IT project management and business change eperience. Good knowledge of applicable laws and regulations as they relate to IT. Eperience of preparing and managing large income and cape budgets. Proven leadership ability Proven eperience in Strategic planning, development and project deployment. Eceptional Programme delivery eperience Skills and abilities Essential Desirable Demonstrated ability to apply IT in solving business problems Ability to present ideas in business-friendly and user-friendly language. Good strategic planning and project management skills Ecellent communicator Proven leadership ability and able to motivate and build team capability in a collaborative environment. Strong influencing, decision making and negotiation skills Ability to Analyse, Improve, Change systems and processes

5 Technical Skills Essential Desirable Good eperience of IT infrastructure including Virtual Server Estates & Architecture along with Cloud services transition/migration. Eperience of Microsoft.NET and Linu/Apache/MySQL/PHP ( LAMP ) environments supporting web-based applications. Eperience of large relational database and CRM solutions. Eperience of manging a diverse technical helpdesk delivering efficient and effective customer service. This job description is a written statement of the key aspects of the above job. This document details the main responsibilities, tasks and includes a note of the skills, knowledge and eperience required for a satisfactory level of performance. A job description is not intended to be an ehaustive account of all aspects of the duties involved. Employee benefits: If you would like to know more about our employee benefits, please visit: If you wish to get in touch with us, please contact HR at recruit@thebrooke.org