We are a diverse and vibrant organisation, with the majority of our staff working in our London and Glasgow offices.

Size: px
Start display at page:

Download "We are a diverse and vibrant organisation, with the majority of our staff working in our London and Glasgow offices."

Transcription

1

2 Contents About us... 3 Structure Chart... 4 Role Profile... 5 How to apply... 8 Overview of process... 8 Terms and conditions Our values Equalities and diversity

3 About us Ofgem is Great Britain s gas and electricity regulator. Our goal is to protect energy customers interests, now and in the future. We make sure competition encourages great customer service and bears down on companies prices and profits. We do this by scrutinising costs and checking that companies stick to the rules we set. If a company falls short, we act. Since 2010, we ve imposed over 100 million in fines. We also control the revenue that network companies earn from running gas and electricity grids. This way we make sure customers get value for money from a 6 billion a year programme to upgrade Britain s networks. And we are planning for the future too, with the rollout of smart metering over the next few years, and looking ahead to make sure there s enough capacity in the system to meet demand. About half our staff work in Ofgem E-Serve, a division that runs government environmental and social schemes. These include the Energy Companies Obligation, the Domestic and Non-Domestic Renewable Heat Incentives, the Renewables Obligation, the Feed-In Tariff scheme, and the Climate Change Levy exemption. The total value of these schemes is approximately 4 billion per year; our costs for administering them are just 0.6% of this. We are a diverse and vibrant organisation, with the majority of our staff working in our London and Glasgow offices. We aim to attract, support, retain and motivate our staff by making sure that they have the skills and knowledge to perform their roles effectively and provide them with development opportunities to build a career. We offer a variety of formal training courses, on-the-job training, coaching and other development activities. There is also a comprehensive management development programme and support for further education and professional qualifications. Ofgem is a great place to work, and we hope to be welcoming you soon. Dermot Nolan Chief Executive 3

4 Structure Chart 4

5 Role Profile Role Details Role Title Band Directorate Location Date profile produced or updated Number of positions and contract type Counter Fraud Assistant Manager B E-Serve, Counter Fraud Team London or Glasgow November , permanent Specific minimum qualifications and expertise Essential Strong numerical and analytical skills, with good attention to detail Ability to evaluate and scrutinise evidence Excellent written and oral communication skills Excellent organisational and prioritisation skills A proven ability to work well in a team A proven ability to work with limited supervision IT literate including MS Office applications (Word, Excel, PowerPoint) Desirable Educated to degree level or relevant professional experience Experience of fraud prevention Experience of risk management Knowledge of the energy sector Purpose To support the team to carry out counter fraud and risk management across Ofgem E-Serve schemes, and associated activities, including.; Renewables Obligation; Climate Change Levy Exemption Certificates; 5

6 Warm Home Discount; Feed-in Tariff; Energy Companies Obligation Renewable Heat Incentive schemes Government Electricity Rebate To contribute to the development and implementation of fraud prevention strategies, practices and procedures for these schemes, and to investigate possible instances of scheme abuse. To support the identification, management and mitigation of fraud risks on the scheme. Key outputs and deliverables The key outputs and deliverables of this role will be to: Support the team to design, plan and implement fraud prevention strategies for the scheme(s), ensuring that the control environment is robust, and reflects the E-Serve and scheme risk appetites. Liaise with external and internal stakeholders of the scheme(s) and E- Serve fraud prevention strategies. Provide feedback, support and expertise to all stakeholders as required to further enhance the fraud prevention framework. Support the team in undertaking other scheme-specific and E-Serve project work as required. Maintain and update internal systems and administrative controls as required. Assist the team in their risk management responsibilities as required. This may include conducting a fraud review of teams administration processes 6

7 and recommending fraud prevention measures. Analyse and use data to detect fraud and identify trends / profiles within E-Serve schemes Key stakeholder relationships External Obligated parties and scheme participants (including energy suppliers, generators and members of the public) Department of Energy and Climate Change External parties (e.g. consultants, law enforcement agencies, Government departments ) Internal Legal, Technical, Finance staff Scheme operational team(s) Other Counter Fraud staff Key accountabilities Supporting the administration of the fraud prevention activities for the scheme(s) Developing and updating existing fraud prevention and detection procedures Analysing and utilising data Conducting risk management As part of your application process, we will check your details against CIFAS fraud prevention databases. Should our investigations identify fraud or the commission of any other criminal offences by you when applying for, or during the course of your employment with us, we will record the details of this on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and by us and other organisations to prevent fraud. Further details of the CIFAS fraud prevention databases, through which we share information, can be obtained by contacting ofgem@capita.co.uk. 7

8 How to apply To apply for this role, you are required to fill out a brief application form and submit together with a CV and Suitability Statement. Your suitability statement should be no more than 2 sides of A4 and should demonstrate how your experience, skills and abilities meet the specific minimum qualifications and expertise, as highlighted in the role profile. Completed applications should be submitted by 9am on the closing date. Applications received after that time will not normally be considered. Your application should consist of: Application form CV (saved as forename.surname CV OFG *** role title) Suitability Statement (saved as forename.surname Statement OFG*** role title) For guidance on completing your application, please see the video on our How to apply section of the careers page or click here. Overview of process Closing date for receipt of completed applications is 9am on 8 th December Your completed application will be acknowledged and you will be notified of the outcome of your application. Interviews will be held between 5 th January 2015 and 16 th January Your invitation to interview correspondence will give details of specific date and time. We will also notify you of any presentations / tests etc (not all roles require this). The interview will be a combination of competency questions and role specific questions. Please see the competency framework below relevant to this role. 8

9 9

10 Terms and conditions Role Title Counter Fraud Assistant Manager Salary London: 24,300-28,150 Glasgow: 22,100 25,595 Location London or Glasgow Hours of work London: 36 hours per week Glasgow: 37 hours per week Annual leave As a new starter you are entitled to 25 days entitlement annual leave which will rise to 30 days after 2 years service. If you are transferring from another Government Department, and have 2 years continuous service your annual leave will be 30 days on joining. You will also receive 10.5 days public, Bank and privilege holiday. Please note the dates vary in England, Wales and Scotland. If your appointment is for less than a year then you will receive a pro-rata and public/privilege allowance. Pension The civil service offers excellent pension arrangements. For further information, please visit: Other benefits Cycle to work Childcare vouchers Season ticket loan Employee wellbeing Enhanced maternity /paternity pay Subsidised Gym / Restaurant (London only) 10

11 Our values Making a positive difference for energy consumers Our priority is to protect and to make a positive difference for all energy consumers. We work to promote value for money, security of supply and sustainability for present and future generations. We do this through the supervision and development of markets, regulation and the delivery of government schemes. We work effectively with, but independently of, government, the energy industry and other stakeholders. We do so within a legal framework determined by the UK government and the European Union. Our values are: Dedication Committed to making a positive difference for all energy consumers today and for a sustainable future Making time to hear and understand views and be open to new ideas Being experts in our field - learning from everything we do developing our skills Integrity Acting with independence Being transparent and straightforward in our dealings with each other and our stakeholders Basing our decisions on the best available evidence and impartial assessment Determination Finding a way to make things happen To deliver - focusing on the consumer outcome, working collaboratively with each other, and in partnership with stakeholders Thinking ahead, and leading thinking 11

12 Equalities and diversity As an employer we are committed to equality. We want to be an organisation that people are proud to be part of. We welcome applications from all people across all sections of our diverse communities. We aim to ensure equality of opportunity in our employment practice and processes. This is irrespective of disability, gender, age, marital status, sexual orientation, race, colour, nationality, ethnic or national origins, religion or religious affiliation, working pattern and responsibility for dependents. We believe that every employee should be treated with openness, honesty and respect. We won t tolerate unfair treatment or discrimination. We aim to have a workforce that reflects the diverse community that we serve. We value and make the best use of this diversity of talent, so that our people fulfil their potential and create the conditions for business success. 12