Public Sector Innovation and Smart Cities

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1 Public Sector Innovation and Smart Cities Page 1 of 7

2 Why Attend Public sector organizations around the world face many pressures including budget cuts, high expectations from the public, and increasing challenges in vital areas such as health and education. While innovation in the private sector has constantly produced new products and services, the public sector is often viewed as slow to respond and even slower to adapt. However, there are several examples of public agencies around the world who are constantly innovating by developing imaginative policies and introducing creative products and services through smart cities. The purpose of this course is to introduce approaches that can help public sector organizations become better innovators by combining greater creativity with more focus on evidence and impact. Course Methodology This course relies on the use of interactive public sector case studies to demonstrate the different components of effective innovation in the public sector. In addition, this course utilizes individual debriefs, group discussions, role playing, and presentations as well as best practice benchmarks from different countries. Course Objectives By the end of the course, participants will be able to: Support the need for public sector organizations to better create, improve and adapt through the implementation of innovation systems List the stages of innovation needed to positively impact public sector policy decisions Apply human centered design principles to public sector policies and procedures Outline different benchmarks of successful smart cities around the world Identify the crucial innovation blocks needed for a mature public sector innovation system Target Audience Research analysts, associates, managers and directors in government organizations who would like to learn more about government innovation methodologies and approaches. Target Competencies Innovative thinking Creativity Conceptual thinking Problem solving Analysis of data Balanced decision-making Results orientation Flexibility Course Outline Overview of public sector innovation The definition of public sector innovation Innovation in the private sector The importance of public sector innovation The ability to adapt and improve Obstacles to public sector innovation Stages of innovation Opportunities and challenges Generating ideas Developing and testing Making the case Delivering and implementing Growing and scaling Page 2 of 7

3 Changing systems Human centered design Having the right mindset Creative confidence Learning from failure Embracing ambiguity Using the right methods Framing your design challenge Creating a project plan Building a team Secondary research Group and expert interviews Defining your audience Creative ideation Downloading your learnings Creating frameworks Brainstorming rules and guidelines Creating a concept Rapid prototyping Integrating feedback and iterating Idea implementation Resource assessment Building partnerships Staffing your project Funding strategy Pilot project Creating a pitch Monitoring and evaluating Continuous feedback Smart cities A brief history of the smart city Piloting smart city technologies Using city resources Smarter ways to collect data Smarter ways to make decisions People-Centered smart cities Crucial innovation building blocks Leadership support Budget and finances People mix and attitudes Organizing innovation in the public sector The right culture Governance accountability Risk management Innovation as part of a broader system Future technologies Page 3 of 7

4 Fees: US$ (including coffee breaks and a buffet lunch daily) Per participant Fees + VAT as applicable UAE Tax Registration Number Page 4 of 7

5 Courses in Planning and Strategy Management Dates Course Name Apr, 2019 Language Location Fees 28 Apr - 2 May, 2019 Analytical Thinking and Evidence Based Decision Making Jun, Jun, 2019 Certificate in Key Performance Indicators 30 Jun - 4 Jul, 2019 Certified Business Analyst 7-11 Jul, 2019 Strategic Decision Making in Competitive Environments Jul, 2019 The Balanced Scorecard: Achieving Performance Excellence Munich Jul, 2019 Building and Presenting a Powerful Business Case Jul, 2019 Certificate in Key Performance Indicators Glasgow 4-8 Aug, 2019 Successful Planning, Organizing and Control Aug, 2019 Barcelona 1-5 Sep, 2019 Analytical Thinking and Evidence Based Decision Making 8-12 Sep, 2019 Istanbul 9-13 Sep, 2019 Analytical and Structured Thinking: Best Practices and Methods Athens Sep, 2019 Certified Business Analyst Istanbul Sep, 2019 Developing and Implementing the Business Plan 6-10 Oct, 2019 Competitive Strategies and Value Innovation 6-10 Oct, 2019 Cairo Oct, 2019 The Balanced Scorecard: Achieving Performance Excellence Oct, 2019 Business Continuity Management US$ Oct, 2019 The Effective Analyst: From Research to Oct, 2019 Successful Planning, Organizing and Control Oct, 2019 Strategy Management in the Public Sector Page 5 of 7

6 Courses in Planning and Strategy Management Dates Course Name 3-7 Nov, Nov, Nov, 2019 Certificate in Key Performance Indicators Nov, 2019 Developing Effective Public-Private Partnerships (PPPs) Nov, 2019 Developing and Implementing the Business Plan 1-5 Dec, 2019 Certified Business Analyst 2-4 Dec, 2019 Business Intelligence and Data Analysis Workshop Beirut US$ Dec, 2019 Shaping the Future: Tools for Developing Strategic Foresight Dec, 2019 Certified Crisis Management Professional US$ Dec, Dec, Dec, 2019 Successful Planning, Organizing and Control 29 Dec - 2 Jan, 2020 Certificate in Key Performance Indicators Dec, 2019 US$ 3600 Conducting Successful Business Reviews Language Location Fees Page 6 of 7

7 Courses in Planning and Strategy Management Dates Course Name Language Location Fees Page 7 of 7