1. PURPOSE OF THE JOB

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1 Society of St Vincent de Paul JOB DESCRIPTION Job Title: Holiday Centre Job Holder: Vacant Manager Reports To: Conference President Location: Towers Holiday Centre, Ballybunion, Co. Kerry Region: South West Date of Job Description: April PURPOSE OF THE JOB The Holiday Centre Manager will have a central role in the efficient running of the centre during the season, (Mid-May to Mid-September). The Manager will effectively manage, maintain and supervise the daily operations of the Towers centre and staff. The position is responsible for the overall implementation of environmental, health and safety, security, hygiene standards and fire prevention requirements in respect of the Holiday Home. This will include the managing of cleanliness, presentation and security of the facility/building and the management of staff and contractors. The role will be performed in a professional, proactive and quality manner to ensure the needs of the residents are being met in a safe, secure, and clean environment and to maintain an attractive appearance of the House, buildings and property for its users. 2. ENVIRONMENT OF THE JOB The SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of over 12,000 volunteers and 800 staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including housing and hostels, community care, shops, administration and other specialist areas. The Society is Christian based with a strong sense of Gospel values. The founder of the Society, Blessed Frederic Ozanam, was a devout Catholic and his legacy of spirituality remains a key element for volunteer members of the Society and underpins the conduct of conference meetings. It can often therefore be normal practice within the Society that prayers are said at the beginning and end of Conference meetings or at meetings where members are in attendance as this underpins the ethos of the Society. There is no requirement for staff members to actively participate in the saying of prayers but to respect the ethos of the Society and be aware that this practice may occur. The Towers holiday centre is a unique branch of the Society of Saint Vincent de Paul which provides week-long Summer holidays from May to August for families and the elderly from throughout the country in need of such a break.

2 3. GUIDANCE AND AUTHORITY The job holder will report to the Conference President. The post holder is expected to operate with considerable autonomy. The nature of matters referred upwards are those: Where significant resistance is experienced in the development of good practice and implementation of policy. Where practice or proposed practice places stakeholders in a position of risk e.g. a child, a vulnerable adult, members, volunteers, the reputation of the Society. Where decision will have a significant impact on the workload of others. 4. PRINCIPAL ACCOUNTABILITIES ACCOUNTABILITIES 1. Management and supervision of a team of domestic staff and volunteers. HOW ACHIEVED 1. Work with the conference to ensure the provision of staff and volunteers and manage them throughout the Season. 2. Liaising with groups booked and managing reservations. Providing entertainment and liaising with those providing such services. 2. Contacting each group in advance of their arrival and ensuring their needs are met. Contacting and booking entertainers as required within budgets provided. 3. Ensure an effective HACCP system is maintained within the work environment. 3. Organise training for all staff, in conjunction with the conference and ensure standards are maintained. 4. Managing staff payroll & managing costs. 4. Provide weekly timesheets to payroll & monitor costs. Liaising with conference treasurer to ensure costs are kept within budget. 5. Ensuring day to day tasks of running the house are completed. 5. Manage staff and volunteers to ensure all tasks are performed and completed. 6. Maintaining a professional relationship with the team responsible for supervising the 6. Build rapport with staff and volunteers.

3 residents. 7. Understanding all policies, procedures, standards, guidelines and training programs. 7. Familiarise yourself with SVP policies and procedures and ensure all team members adhere to them. 8. Maintain a professional and positive work environment where each and every member of the team is completely comfortable and safe. 9. Achieve weekly and monthly objectives including budget, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. 8. Liaise with team on a daily basis, hold weekly meetings and being available should any member need to escalate any issues. 9. Complete training sessions with team and communicate targets. 5. CHALLENGES There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. Acceptance of the dynamic of a complex, national, membership organisation and an understanding of how this both contributes to and constrains the work. Influencing others not under direct authority. 6. OTHER INFORMATION In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such change. The job holder must be available for weekend and evening work. The post holder will be expected to use their initiative and be highly motivated. 7. EDUCATION, KNOWLEDGE, EXPERIENCE AND SKILLS TO UNDERTAKE THE ROLE AT A FULLY ACCEPTABLE LEVEL EDUCATION

4 Job Holder should have a good educational background KNOWLEDGE Has a clear understanding of the SVP, it s ethos and values Understands the staff/volunteer dynamic A sound knowledge of staff supervision, maintaining standards, accounts and budgeting, inventories and all household responsibilities to ensure the smooth running of the house EXPERIENCE Experience of working in the community / voluntary sector is desirable At least 3-4 years experience in a similar role is desirable SKILLS To be able to work as part of a team or on own initiative. A real passion for building relationships with employees Excellent organisational, communication and interpersonal skills To be able to work under pressure Enthusiastic, flexible and energetic person Ability to comply fully with SVP policy and procedures The person must also demonstrate the following personal attributes: be honest and trustworthy be respectful possess cultural awareness and sensitivity be flexible demonstrate sound work ethics

5 8. MAIN TERMS AND CONDITIONS Contract Type: Hours: Salary: Seasonal (Mid-May Mid-Sept approx.) 25 hours per week over 6 days per hour 9. STRUCTURE CHART Conference President Holiday Centre Manager The information contained in this job description is a true and accurate reflection of the job as at the date specified... Job Holder... Line Manager