Building a Global Virtual Repository of E/M-Gov Knowledge Sharing KMB DPADM UNDESA

Transcription

1 Building a Global Virtual Repository of E/M-Gov Knowledge Sharing KMB DPADM UNDESA 6 August 2007

2 Table of Contents Title Page Background and rationale 3 Content Framework 1. National Policies and Strategies Definition 1.2 Coverage 1.3 Collection of Information 2. Implementation plan Definition 2.2 Coverage 2.3 Collection of Information 3. Legal & Regulatory Framework Definition 3.2 Coverage 3.3 Collection of Information 4. ICT Infrastructure Definition 4.2 Coverage 4.3 Collection of Information 5. Enabling Environment for Effective e/m development Definition 5.2 Coverage 5.3 Collection of Information 6. Monitoring and Evaluation Definition 6.2 Coverage 6.3 Collection of Information 2

3 Background and Rationale Knowledge is an intangible asset, like human capital and technology. The university has been the institution that has been traditionally responsible for the production of knowledge, while the library has been the institution traditionally entrusted with the task of information and knowledge dissemination. But with the emerging demand for knowledge in the digital economy, the production of knowledge and the management of information can no longer be the exclusive domain of universities and libraries. Nonuniversity and non-library based institutions are emerging fast for the production of knowledge and information with the digital economy, with the result that there is now a set of society-wide actors creating knowledge and disseminating information. New ideas increasingly depend on the complex interaction between students, academics, corporate universities, research institutes, the government, international organizations, the private sector, and non-governmental organizations (NGOs). The digital economy has created a socially distributed and more interactive knowledge management system. This has gone even further with the open source software movement. Based on data from the UN Global E-government Readiness Reports, many governments do have a good reputation as leaders in technology adoptions in government and are proceeding to capture their e/m-gov. knowledge, innovations, good practices and services developed over the past three decades. But many governments from the developing world lack the resources to even research the innovations, good practices, lessons learnt and e- services developed by others. Even for those countries which do have the resources, they are faced with a situation in which they have no choice, but to spend valuable resources in order to obtain the needed public information in this area. The cry for such information accurate and updated -- at any time and from anywhere - has become one of the major concerns of the clients of the Knowledge Management Branch. This repository attempts to respond to this challenge and to fill this vacuum. In the process, we invite the interested partners, as listed above to contribute to this knowledge base that DPADM/UNDESA is prepared to develop, especially focusing on e/m-gov developments at the regional levels. In giving some preliminary ideas on what it should cover and how it should be built, we expect the interested partners to join efforts with the United Nations towards achieving that goal. It is hoped that governments can benefit from this Knowledge Repository and also contribute to it once the first phase of the product is completed. This repository will be developed as a comprehensive, cost-effective, user-friendly, and secured interactive knowledge base to users who can access, share, contribute and update e/m-gov (electronic/mobile government) related information. This internet-based repository will be developed, financed and maintained by DPADM/UNDESA and be offered to the committed regional partners for the management of the required knowledge/information/data in their respective regions. 3

4 Content Framework 1. National Policies and Strategies 1.1 Definition(s): Policy is the deliberate plan of action by a government to guide its decisions and achieve rational outcomes. Policies may be of a strategic nature and guide the whole economy or a specific sector, or have a narrow scope and focus. Policies may be instituted at the national or the sub-national level. E-strategy 1 is a set of integrated policies, initiatives and action plans which contribute to the achievement of a country s development strategy (d-strategy) through the use of ICT and its applications. 2 E-government strategy is a set of policies, initiatives and actions which enhance the delivery of information and public services to the citizen through the use of ICT and its applications by the government. Implicit within this is the enhancement of access, efficiency, transparency and productivity of government operations What the portal will cover: a. Official ICT-led development policy; b. Official E-strategy (e-government strategy, ICT led development strategy). Note: 1. An ICT policy for development is not the same thing as an ICT-led development policy. Whereas an ICT policy for development focuses on the ICT sector for improving access, infrastructure, connectivity and usage of ICT by government, business and civil society, ICT-led development policy seeks to incorporate ICT into development planning such as ICT in education, health etc. 2. For countries that do not have any of the above, more research may need to be undertaken to determine if ICT sector strategy is a substitute for their overall ICT-led development 1.3. How the information will be collected: a. Online search for e-strategies b. Requesting member states to send in their strategies c. Organically and from outside contributors 2. Implementation plan 2.1. Definition(s): 1 The World Bank. E-development from excitement to effectiveness P 2. 2 Note: E-strategy is not a substitute but a complement to the d-strategy. In countries which have chosen to incorporate ICT into all development planning it can also be called an ICT led development strategy. 4

5 What is an Implementation Plan A public sector plan which specifies how public resources will be managed to achieve a development goal. A holistic outline of the options for implementing initiatives identified and ranked in a development plan. A plan that defines scope and goals, resources required scheduled activities, scheduled activity durations, and actual project status. A high-level plan may communicate only major phases and milestones, while detail plans include specific descriptions of the individual tasks involved and the critical path. 2.2 What the portal will cover: a. Implementation plans of Member States, including sector plans. b. Others as suggested organically and from outside contributors How the information will be collected: a. Online search for e-strategies b. Requesting member states c. Others as suggested by Haiyan and the group 3. Legal & Regulatory Framework 3.1. Definition: The llegal and regulatory framework includes all related laws and bylaws that affect the e/m Gov. development in a given country. A regulatory framework for electronic communications is a series of laws and associated measures that govern the achievement of specific goals in the telecommunications sector. 3 For example, the goals of the new EU framework are to encourage competition in the electronic communications markets, to improve the functioning of the internal market and to guarantee basic user interests that would not be guaranteed by market forces. The framework provides a set of rules that are simple, aimed at deregulation, technology neutral and sufficiently flexible to deal with fast changing markets in the electronic communications sector What the portal will cover: Among the laws that may be considered for inclusion would be the following:

6 1. National government resources: telecommunication legislation e.g. telecommunication and broadcasting acts in a country privacy and security regulation specific product laws e-invoicing e-procurement others related to e-environment 2. Studies, Analyses /Reports from other sources on a country s regulatory framework 3.3. How the information will be collected: a. Online search b. Member states 4. ICT Infrastructure 4.1. Definition(s): Telecommunications is any transmission, emission, or reception of signs, signals, writing, images and sounds or information of any nature by wire, radio, optical or other electromagnetic systems. 5 Telecommunications Infrastructure Telecommunications Infrastructure is the electronic systems used in transmitting information by telegraph, cable, telephone, radio, television and Internet. Telecommunications Infrastructure constitutes organizations, personnel, procedures, facilities and networks employed to transmit and receive information by electrical or electronic means. 6 Simply put it is an interconnection of networks and computers through a backbone What the portal will cover: Studies/ papers on a country s infrastructural development i.e. an analysis, a review or a report done by either the government or others Data base of key telecommunications indicators (to be decided) 4.3. How the information will be collected: a. Online search. b. Outside contributors 5 ATIS Telecom Glossary Accessed 8 June Bitpipe.com. Accessed 8 June

7 5. Enabling Environment for Effective e-development 5.1. Definition: The overall enabling environment for e-development is a set of complementary and supplementary policies, actions, and frameworks to implement and monitor the development of government policy related to the information society and e-government. An enabling environment supportive of effective e-development is made up of the administrative, technological, political, economic, socio-cultural, and stakeholder factors aimed at promoting e-development in a country. Note: Issues of strategies, infrastructure, legislation and regulations, will be addressed separately What it will cover: Studies/ papers on : - E-leadership - Human resource development - Other institutional issues in a country 5.3. How the information will be collected: a. Online search b. Outside contributors 6. Monitoring and Evaluation 6.1. Definition: Monitoring and evaluation is an ongoing verification of progress toward achievement of objectives and goals. Together with feedback it provides an opportunity to fine tune e- development plans What the portal will cover: a. If any specific M/E-Gov. plans are available b. Studies on critical evaluation of e-government programs undertaken 6.3. How the information will be collected: a. Online research b. Outside contributors 7