MASTER PLAN SCHOOL APPLICATIONS

Transcription

1 MASTER PLAN SCHOOL APPLICATIONS Chief: Tony Hunter, Chief Information Officer Director: Jeff Stanley, Director of School Applications Course Group Number:

2 Purpose The School Applications training program supports learning and provides technical support for all Broward County Public School Employees. Staff is presented with opportunities to becoming proficient and effective users of school applications integrated throughout the District. Training is geared to ensure support staff have highly reliable training and access to the digital tools that lead to efficient and effective business operations. The objective is to provide excellent role-based training so end users understand how data systems impact the tasks assigned to their positions, use business systems to perform assigned job functions, demonstrate their proficiency to perform job functions, and share skills learned with other staff to help them to acquire or enhance their knowledge. The ultimate goal of School Applications training is to provide role-based training and support to end-users, which includes student data applications, TERMS and External. The training will engage end-users to efficiently and effectively perform the duties based on their specific role(s). Needs Assessment All non-instructional staff who are assigned a specific role are required to complete the specific training offered in support of that role ( role-based training ). School Applications Department monitor completion of professional development in support of each assigned role. In addition, as a systemic form of organizational support, 173 IMTs support elementary and middle schools and 66 Information Management Specialists support high schools, centers, and community schools, so IMTs and IMSs need to learn to use the system learned to help other staff acquire or enhance their knowledge. Directors, Principals and Assistant Principals need to learn skills associated with their roles as administrative approvers. Table 1 on the following page displays a summary of professional learning completion by course title and all groups of job titles for which there were ten or more total enrollments. Office of Academics, Professional Development Standards and Support 2

3 Table 1 Completion of School Applications PD by Course and Job Title, Job Titles with Ten or More Enrollments (Aug. 2018) District Population, August 2018 Basic Terms BRITE Time Recording BRITE Procurement BRITE Budget Processes 201 Office Manager Info. Mgmt. Tech. (IMT) Secretary Clerk Specialist Bookkeeper Budget Support Specialist General Clerk Info. Mgmt. Specialist (IMS) Budgetkeeper Accounting Specialist Registrar Payroll Processor Micro-comp. Tech Specialist Clerk Typist Library Media Clerk Financial Systems Facilitator Budget Analyst Operations Specialist Purchasing Agent Approver Job Titles Director Principal Assistant Principal Total Staff 2, ,876 BRITE Chart of Accounts SAP Chart of Accounts Refresher BRITE Reports Training for HR BRITE Human Resource Action Processor State Reporting via External Advanced State Reporting via External BRITE MSS Admin Approver Total Enrollments Office of Academics, Professional Development Standards and Support 3

4 Desired Outcomes and 1.0 Individual Role-based Training 1.1 Desired Outcome: Understands how school applications impact the tasks assigned to position Demonstrates an understanding of school application functionality and tasks based on their role. Complies with SBBC policies, rules and regulations related to specific role. Understands when and how to use specific applications/transactions. Able to navigate specific modules related to assigned position. Demonstrates ability to use school applications through login and launch of single and multiple applications. Demonstrates basic school application skills needing assistance with basic applications or transactions. 1.2 Desired Outcome: Uses SAP Business Applications to perform assigned job functions Demonstrates use of school applications based on their role. Applies knowledge to complete appropriate job-related tasks. Proposes new ways to use knowledge to improve office operations. Always seeks out better and more efficient ways to use school applications. Uses school applications to efficiently complete their job functions and improve the business operations of the school or department. Able to navigate specific modules. Understands intent and proper procedures for school applications; seeks and proposes new ways to best accomplish tasks. Understands when and how to perform specific school applications and transactions is limited Attempts to utilize what is available to the best of their ability. Demonstrates knowledge of school applications but does not use knowledge to improve job performance. Uses school applications on a very limited basis. Does not understand when and how to perform specific school applications and transactions without assistance. 1.3 Desired Outcome: Shares skills learned with other staff to help them to acquire or enhance their knowledge of school applications. Shares skills and Collaborates with others knowledge with others to in the use of school enhance business applications on a limited operations. Understands basis. Participates in school applications and is refresher training classes able to assist other endusers. to increase knowledge of By attending school applications. module-specific webinars is able to collaboratively assist other end-users. Serves as a model and mentor to others in the use of school applications to enhance business operations in the office. Instructs other end-users on a continual basis. Understanding of school applications is limited and is not able to assist others. Office of Academics, Professional Development Standards and Support 4

5 Evaluation Plan School Applications Level of Measurement Formative Data Instrument End-of-Year Data Analysis Frequency Responsible for Collecting Data 1. Participants Reactions Attendance Feedback Forms Attendance Summary Feedback Summary I&T Staff 2. Participants Learning Embedded assessment during workshop Summary of embedded assessments Facilitators 3. Organizational Supports I&T Service Desk Remedy Tickets Analysis of Service Desk Remedy Tickets Ongoing I&T Service Desk 4. Participants Practice System data to monitor successful login District-wide review of system access I&T Staff Office of Academics, Professional Development Standards and Support 5