Strategy Practice Services

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1 Strategy Practice Services Strategy Balanced Scorecard KPIs Strategy Automation Corporate Governance Organizational Design (DNA) Dashboard & Business Intelligence

2 Resilience& is a UK-based network of independently owned and managed consulting firms and independent experts who are leading different consulting practices to empower the community being more resilient in front of market and world s dynamics. It is a world class practice-oriented consulting firm rendering advisory, audit and benchmarking. Resilience& is committed towards transformation. Resilience& is a world class practiceoriented consulting firm working on consulting services, systems audit, and institutional and social corporate reforms. 2

3 Strategy Formulation We craft the full-cycle from concept to impact... Corporate People Process Digital We craft strategies that work Board members and corporate investors are always keen about the visibility of where we are heading. Having a corporate strategy is not a big deal, but having a strategy that works is the real question. Ambitious business leaders are looking for performance-driven and business-impacting strategies. Resilience& Strategy Practice is concerned with these kind of strategies that work. Strategy Practice has fullfledged strategy components: Overall Corporate Strategy (Re)Designing the corporate overall strategy tackling external and internal factors of business impact, applying risk-based matrices, redefining DNA and developing corporate profile and business strategy People Strategy Human capital renovation, crafting competency framework, authorities and responsibilities matrices, HR service catalogs, performance management frameworks, restructuring, redesign employment styles and capacities and overall culture strategy. Process Strategy Starting from defining common business processes till customizing business-nature processes with identified standard lean process flow with efficient KPIs. BPR, TQM, Six- Sigma and Transformation strategies are deployed. Digital Strategy Develop technology renovation roadmap based on the organization s vision, capacity, investment scope and existing technology constraints. Think big.. Think Differently ~Steve Jobs 3

4 Crafting practical strategies that work and score 4

5 Strategy Practice Services 1. Strategy Formulation Corporate Strategy Technology Strategy HR Strategy Process Strategy 2. Strategy Assessment Existing Strategy Assessment Organization Maturity Assessment 3. Strategy Design Balanced Scorecard (BSC) Organizational Design (DNA) Dashboard and Business Intelligence Key Performance Indicators (KPIs) Corporate Governance 4. Strategy Automation Select the proper Strategy, Scorecard, Performance and KPI software Implementation management 5

6 How we craft efficient strategies? Resilience& starts by identifying stakeholders interest, investment targets, constraints, risks and capacity. Then, we jointly with the client craft unique and powerful vision, mission and strategic dimensions. After benchmarking the identified strategic dimensions, we start cascade the strategic dimensions into functional and technical organizational objectives for both departments and individuals. And for powerful monitoring, we setup Scorecard and KPI systems. Assess Benchmark Craft Strategic Dimensions Develop Scorecard & KPIs Mature Implementation Plans 6

7 People Processes Technology Management Operations Financial Performance Risk and Compliance Vendors/ Suppliers Business Development Our Methodology We craft the full-cycle from concept to impact... Key Business Enablers Existing strategy & Structure Strategic objectives Current and previous Financial Performance Data Current and future Organizational Parameters Sector Challenges Planned operations capacity Skill-matrix Portfolios matrix Employees Customer Investors/Board Key Results Renovated Corporate Strategy Corporate Scorecard and KPIs Corporate Governance Structure Individuals KPIs Company Profiling/ Service Catalogues Market Research (If needed) New Corporate DNA (Structure/ Business Lines) Operational Controls Quality & Operational Excellence Controls Key Strategic Pillars (Transformation Radar) Review Assess Analyze and benchmark Design Implement Impact 7

8 Training and Strategy Coaching Services Practical learning experience... Strategy Foundation Balanced Scorecard Key Performance Indicators Resilience& tailored in-house corporate programs that is followed by series of coaching sessions and assessment for individuals and entire organization s units. You can tailor your own organization s transformation training programs by contacting: academy@resilienceand.co.uk C-Level Strategy Coaching Workshop Strategy Formulation Workshop Certified Strategy Professional Certified Business Architect Balanced Scorecard Foundation Balanced Scorecard Master Class KPI Professional KPI Practitioner Performance Optimization Workshop Organization Maturity Assessment Master Class 8

9 Client s Benefits Segregation of duties, authorities and responsibilities Well defined processes and KPIs Risk-free Implementation Management with confident results Integration with other corporate processes High ROI of Resilience& Strategy Services Stakeholders Optimized Strategies and Tactics Key Deliverables Renovated Corporate Strategy Transient Strategy and Tactics Organization Roadmap Corporate Scorecard and KPIs Corporate Governance Structure Individuals KPIs Company Profiling/ Service Catalogues Market Research (If needed) New Corporate DNA (Structure/ Business Lines) Policies, procedures and operational manuals Operational Controls Quality & Operational Excellence Controls Process Maturity Assessment Processes Charter Business Processes Manual for each department (AS-IS) & (TO-BE) Resources Skills Matrix Service Catalog Key Standards & Best Practices CBAP OUM PMBOK ISO ITIL COBIT EFQM Corporate Governance Standards Center of Excellence Models Why Resilience& Strategy Practice? Globally recognized professionals Regional experience in MENA region, more than 30+ years Certified consultants Different industries exposure From SMEs to MEGA corporate engagements International partnerships with top-leading research and benchmarking institutes Operational excellence Dedicated business cases Senior consultants and partners deployed during the engagement Senior coaching during and after the engagement 9

10 Committed Towards Transformation Resilience& Strategy Practice EMEA London Office (HQ) 47 ChurchfieldRoad, W36AY, London, UK Greece (Athens) Kifissias Av. 303, Kifissia (Open Case 303) Kuwait Office Shayma Tower Floor 10 Murgab, Omar Bin Al-Khattab Street. PO Box , Kuwait City, Safat Kuwait Kuwait@resilienceand.co.uk Egypt Office New Cairo Finance Center (NCFC) Plot Banking Sector, 5 th Settlement, New Cairo Postal code: 11835, Cairo, Egypt Egypt@resilienceand.co.uk Oman Office 1st. Floor, Regus Shatti Al Qurum, Bait Mahmiyat Building, Shatti Al Qurum, PO Box 395, PC 118 Muscat, Oman Oman@resilienceand.co.uk Passionate for Excellence 10