Future of workplace. Work Worker Workplace

Transcription

1 Future of workplace Work Worker Workplace

2 Work is changing 47% 40% 70% Of today s jobs will be gone in 10 years Of US workforce participates in crowd/gig economy Of employers believe they need a different mix of talent for the future

3 Business leaders are worried. 87% Believe digital will disrupt their industry 92% Organisations are not correctly structured to operate in this new environment 70% Need a whole new talent base to compete 87% Don t have the right leaders Leaders not getting new digital skills 6x more likely to leave their org within the next year

4 The new workforce Full/Part Time Employees Robots Crowd Contractors Artificial Intelligence

5 Technology is Everywhere 2.6 Billion + iphones in the world Over 50% of internet traffic comes from video And over 70% of companies tell us their employees are overwhelmed at work

6 Tsunami of Data Global world data being collected: Doubles every 8 months Data collected in last two years is 9x greater than previously collected in all of humanity 1 in 11 companies use data about you at work to predict your performance & potential 15% of companies analyse work related data to predict fraud, compliance, theft

7 AI, Cognitive Computing, Robotics. Siri Cortana Watson Alexa Google Assist

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9 Automation & Replacement of Jobs. Up to 53% of today s jobs are predicted to be gone in 10 years (Oxford Research Institute) Deloitte believes 11 million jobs in UK will be lost by 2025 But will these jobs really go away? No, they simply change.

10 Many Skills are Essentially Human. There will be more jobs at the Human Like end of the spectrum. Skills and abilities like: Listening oral expression interpreting feelings Coordination managing time social perceptiveness are essentially human.

11 Diversity and Generational Change. Asia will be home to 60% of world s over 65s by 2030, creating growth opportunities for business Germany, Japan, and even China and US will soon have negative population growth. By 2020, 37 percent of organisations globally expect a growth in contractors, 23 percent in freelancers, and 13 percent in gig workers.

12 Millennial expectations are changing work 80% want to give performance appraisals to the boss Their team mates are the most important people at work 60% think 7 months of tenure means they re loyal 2/3 want to be creative at work in their job Expected feedback weekly and progression annually

13 of the jobs that the next generation will fill don t exist today

14 Change in the nature of a career Job-and-careerhopping is the new normal Half-life of skills is approximately 2 years Lack of personal reinvention leads to income inequality

15 Employees are disengaged and overwhelmed. Employee engagement at companies remained fairly low (an average of 3.2/5) and 32% of the workforce is highly disengaged 57% of workers say they work more than 50 hours per week and 44% say their work has negatively damaged their health Average US worker leaves 5 days unused each year and 42% of employees in the US took no vacation at all 40% of Americans do not believe it is possible for people to success at work, make a good living, and have enough time to contribute to their family and community

16 Where does that leave us?

17 Faster decision making to respond to business opportunities

18 Data-led decisions and real utilisation with analytics

19 Agility in work-style, work-type and location How things were How things are How things work A A B Shared values and culture Transparent goals and projects B F C D Free flow of information and feedback People rewarded for skills and C D E E G abilities, not position

20 Experimentation of non-traditional work-settings, hacker spaces

21 Creating a community through culture. 89% of companies rate culture as an urgent issue Companies with a strong mission and purpose outperformed the S&P 500 by 8-fold over a 20 year period. yet only 14% really know what good culture looks like. These companies performed 4x higher than Good to Great companies.

22 Employee experiences and activated spaces with style concierge services

23 Different financialmodels for dynamic areas of workspace

24 Wellness, the environment & 2nd life market to retain talent x% Opportunity to reduce landfill

25 Acoustics is everything to productivity 66% Less productive in open plan office

26 Technology tools speed up decision making and improve employee experience

27 Iterative space design through user

28 Bringing it all together

29 Global Bank Worksetting Workstation AGILE FLEXI AGILE FLEXI Meeting Rooms Team: Peta s Customer Journey Location: Melbourne level 10 Team: Private Location: Sydney level 19 Team: Bob s Customer Journey Location: Melbourne level 6 Team: GEC Location: Sydney level 17 Focus Pod Inactiv e 48% Active 52% Activity: 52% Active 48% Inactive Avg stay duration = 49 mins Avg occupancy = 2/4 Peak occupancy = 4/4 Inactiv e 55% Active 45% Activity: 45% Active 55% Inactive Avg stay duration = 59 mins Avg occupancy = 2/5 Peak occupancy = 5/5 Inactiv e 58% Active 42% Activity: 42% Active 58% Inactive Avg stay duration = 41 mins Avg occupancy = 2/5 Peak occupancy = 5/5 Inactiv e 82% Active 18% Activity: 18% Active 81X% Inactive Avg stay duration = 31 mins Avg occupancy = 1/5 Peak occupancy = 4/5 AV Catch-Up Studio A NW NS TN A NW NS TN A NW NS TN A NW NS TN

30 Global Engineering Firm

31 What else to look forward to..

32 Augmented Workspaces

33 Digital Twins.

34 The last bit..

35 Work Worker Workplace Increased use of data to make decisions Increased choice Increased collaborative spaces Reduced joinery Increase flexible configurations / Hacker spaces Increased leasing to allow experimentation flexibility Increased technology Fluid collaboration Increased acoustics solutions Improved employee experience & space activation Increased environmental awareness 2 nd life market

36 We are here

37 It s all about being human.

38 Thankyou.