Social Enterprise & Housing Conference 26 th March Will Nixon Deputy Chief Executive

Transcription

1 Social Enterprise & Housing Conference 26 th March 2014 Will Nixon Deputy Chief Executive

2 Our Business Housing, training and employment business 40m Turnover; 600 staff 95% of staff live locally 75% Companies we work with are local 11% of our workforce are apprentices We aim to help improve our neighbourhoods and communities We care passionately about the role we can play

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4 Group Structure

5 PM Training Established in 1982 in Stoke 150 staff working with over 850 companies 20,000 people trained since inception Annually 2,500 training & employment opportunities provided 4 training facilities across the County

6 Services Preparing people for work Homeworks Officeworks Apprenticeships 850 Companies Workforce Development

7 300 Environmental Improvements 1,000 Handyman jobs undertaken 500 Carpet Fitting jobs undertaken 1,500 Gardens 100 Officeworks tasks 400 Painting & Decorating jobs 2,000 Estate Caretaking jobs 400 Low maintenance Gardens 100+ Artworks created

8 Supply Chain Partners

9 Supply Chain Impact 469 companies with learners / apprentices Other Total Training Aspire Housing Kier Newcastle Borough Council Seddon Staffordshire County Council Staffordshire Moorlands Staffordshire Police Stoke on Trent City Council Stoke on Trent Housing Society

10 Results & Impact Best Performer in the region for achieving positive progression into Full Time Work 434 Customers into work in the past 12 months Between 75% - 90% of learners who progress move onto a full time apprenticeship with local employers Engagement with local companies has increased from 69 in August 2008 to 850 in March 2014 Leading case study for the Government s Traineeships programme

11 Results & Impact 11% of Aspire workforce are young apprentices 300 apprenticeships created since 2009 Supply chain management has enabled 700 new apprenticeships to be created every year Young Apprentice starts increased by over 200%. Largest provider of starts in Staffordshire for the last 2 years Adult Apprenticeships increased by over 100% to 500 Homeworks teams increased from 16 to 45 enabling over 5,000 individuals to receive services

12 The Realise Foundation has invested 1m and supported 2,500 individuals in the last 3 years 192 Computer Skills 543 Pre Tenancy Training 500+ Apprentices Supported The Realise Foundation 50+ Bursary Awards Sensory Garden Realise Memorial Garden Seabridge Primary School 43 Environmental Projects completed 170 Volunteering Support

13 An Enterprising Future Liam Nicholls Jak Forrester Steven Ellis Phil Herraty

14 Social Enterprise & Housing Conference 26 th March 2014 Will Nixon Deputy Chief Executive

15 Making it real in the Housing Sector Matthew Gardiner Chief Executive Deborah Elgar Senior Manager, Social Enterprise

16 Trafford Housing Trust Trafford Housing Trust Applying innovation to long standing problems of poverty, inequality & injustice Landlord Manages circa 9000 properties in Trafford Developer Builds homes for a range of purposes and tenures Localities Utilises a range of approaches to develop capacity in Trafford's communities Independent Living Provides services to improve the wellbeing of older and vulnerable adults

17 The History of CleanStart February 2007 the light bulb moment - we should set up a Social Enterprise to increase the social value we create for our communities We worked with the Greater Manchester Employment Coalition to identify a client group to work with and chose prolific ex-offenders We used ad hoc contractors to clear/clean our empty properties and we weren t happy with the standards they were achieving We put the 2 problems together and the concept of Cleanstart was born August 2008 CleanStart cleaned their first property and it s been great for THT

18 Benefits for THT Reduces re-offending in our neighbourhoods Great employees Having an internal supplier for Voids Clearance gives us more control over quality / service standards and more flexibility to be responsive to fluctuating demand Maximises Value for Money by providing Social Value as well as a cost-efficient service Social Value Act requires public authorities to have regard to economic, social and environmental well-being in connection with public services contracts; and for connected purposes Because we also tender for external work, it doesn t have to cost any more

19 Cleanstart

20 Why did we pick this Client Group? Why PPOs? Increase employment opportunities Added Social Value Crime reduction Safer neighbourhoods Perception of offenders Role Models that break the cycle

21 What Makes it Work? Recruit the right people Passion, Drive, Commitment Tough Love Partnership Approach

22 What Makes it Work TRAFFORD COUNCIL Grant support Access to multiagency HMP Styal Provides volunteers who go on to secure employment POLICE Identify candidates Support ex-offenders Support THT CLEANSTART PROCUREMENT Recruitment process Monthly 121s Move to employment Employment Support Prepare candidates CVs Mock interviews PROBATION Identify candidates Weekly visits Update THT Holistic approach to support The right people around the table A vested interest

23 Sustainability not Charity Steady Income Stream (from THT Voids) Customer Satisfaction/ Reputation more business Identify Your Supporters (Wates, Police) Not Reliant on Grants (use them for set up & expansion)

24 The Model Placement Support 6-12 months Job Search Move On when ready It s about how we implement the model: Tailored management approach Time to grow and make mistakes Quality not Quantity Building Trust & Relationships Individualise the support to change Crisis Support

25 Has it paid off? 44 people through the programme 22 lads into permanent employment Only 4 recalled back to prison 89.5% success rate Over 10 million savings to the tax payer 1 in 5 crimes committed by a former prisoner 61% of offenders reconvicted within 2 years 68% of offenders reconvicted within 4 years 9 out of 10 people having been in youth custody are reconvicted within 2 years Big Tick Award

26 Has It paid Off? 96.7% tenants satisfaction 98% voids completed in target Average cost of a void with CleanStart 280,34 Compared to 5 of our competitors THT Void Turnaround days General let 13.93

27 Cleanstart in Action Question: What skills do you need to rob a row of houses in a single night? Alot of the skills required are transferable to the workplace Cleanstart finds work opportunities that fit the skillset of PPOs This means we give them opportunities to use their skills legally! We build confidence by showing them they have skills they didn t realise they had We find that PPOs can be great employees And that if you give them a chance and the right support, they won t let you down

28 So what can you do? Have you got work that could be delivered by ex-offenders and form the basis of a Social Enterprise? Could you include more employment-based social enterprises in your supply chain? Could you make your procurement processes more social enterprise friendly? Are you wondering how to respond to the Social Value Act? If the answer to any of these is yes, then we d love to explore partnership opportunities with you

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