ISO 14001:2004 Summary of significant changes

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1 Product information on certification to ISO Competence. Safety. Quality. A sustained economy is a law of common sense and our responsibility for the future. Circumspect, voluntary and systematic incorporation of aspects in political and business decisions, i.e. management as a supplement and further development of codified protection, plays an important role for our future. The advantages of management are not only non-material for this process due to increased employee motivation or a better image, but also very material because of savings through reduced consumption of resources. The ISO standard offers a globally accepted base for the structuring of management systems. Certification to this standard by Notified Bodies has become synonymous with trust and is a proven means of attracting good publicity. Summary of significant changes TÜV Management Service GmbH TÜV SÜD Group

2 Basis Since 1996 the ISO has formed the basis for structuring, implementation, review and further development of management systems. It lays down the applicable demands for organizations of all kinds and sizes as well as for diverse geographical, cultural and social conditions. The overall objective is to promote protection and the prevention of stress in harmony with economic, social and political requirements. The ISO is simultaneously the basis for the certification of management systems. After extensive groundwork the revised version of the ISO was released on 15 th November This will replace the existing norm after a transitionary period of 18 months, ending on 14 th May 2006, and will become the basis for the certification procedure for management. All certificates to ISO 14001:1996 will be rendered invalid on 15 th May The revision was drawn up to clearly set out the demands on management systems as well as providing improved compatibility to the ISO The following pages contain information on the changes which will actually take place within the companies and what effect these changes will have on the certification procedure. Prioritizing aspects The ISO series Life cycle assessment Description of of products We should mention at this point that the ISO is not an only child but forms part of an entire norm family. It is however the only one of this family which can undergo certification. In the following graphics you will find valuable ideas on how to structure your management systems in detail, e.g. for the most up-to-date sectors, ly compatible product development and environment related communication. Integration of aspects in design and development ISO Design for environment Improvement of of products ISO 14001:1996 versus The ISO model Act Plan ISO ISO Check Do Monitoring Communicating The ISO series labels and declarations ISO communication The ISO series performace evaluation Information about aspects of products Communication of Description of of organizations The basic statement of the fathers of this revision is that no completely new requirements can be created for management systems. This means that for the most part clarifications of already existing norm requirements have come about. These contain e.g. recommendations or comments from the ISO or requirements from the ISO 9001:2000, which have now become elements of the certification norm. This means that the situation is very different to the revision of the ISO 9001:1994 to ISO 9001:2000. However it will generally not vary greatly from certified management systems in scope but instead contain moderate adaptations. This is especially true for the areas Evaluation of aspects and and other regulations. The corresponding standard vocabulary is more clear compared to the ISO 14001:1996 and demands an increase in attention, as well as the demand to define and document the scope of the management system clearly (with regard to the concrete situation and structure of the company). Monitoring system ISO management systems auditing Information about the of the management system The essential changes in standard text and the resulting effects on the management system are compiled in the following table: 2 3

3 4.1 The organization shall define and document the scope of the management systems. As a rule none for certified management systems 4.2/4.3.1 The policy and the aspects shall have a clear link to the defined scope. General policies, e.g. for an organizational group, shall, as appropriate, be adapted for the applicable scope for the individual locations, e.g. using separate location policies. Checking the list of aspects, whether all components of the scope have been considered. 4.2 The policy must be made known to all, who work for the organization. Contractors must be informed In the evaluation of aspects planned or new developments as well as new or amended activities, products or services must be considered. Check the list of aspects The evaluation of aspects as well as the aspects with significant effect on the environment must be documented and regularly updated. Regular update of the evaluation is crucial; these shall be comprehensible; important aspects must be established and recorded The importance of the applicable legal and other requirements for the aspects must be established. The simple identification of general applicable requirements is insufficient; detailled analysis and documentation on whether or which definite steps must be taken resulting from the requirements objectives and targets shall (as far as possible and as is reasonable) be measurable and. be aimed at continuous improvement. The measuring of the objectives and targets is obligatory, when realistic improvement or saving potential can be established with reasonable expenditure The requirements of objectives and targets as well as programme (previously 4.3.4) are summarized here Also those persons, who are contracted by the organization and whose activities have the potential to be of significant effect, must be sufficiently competent. Applicable proof (e.g. training) should be submitted. It must now be reliably established that in particular those contractors working on the site shall understand and adhere to the relevant requirements of the management system. The appropriate measures shall be recorded The organization shall decide whether it communicates its significant aspects externally. If it decides yes, then there must be a procedure for this. External communication shall, as far as possible, be defined and implemented as its own process The management documentation must contain at least: - policy, objectives and targets - description of the scope - description of the main elements of the management system and how they are linked as well as references to applicable documents - documents and records according to the standard - documents and records stated by the organization, which are necessary to prove the efficiency of the management system Check of the document structure, in particular with regard to required references to applicable documents Records are a specific type of document and must be controlled The evaluation of compliance with legal and other requirements now has its own sub-clause of the standard (previously under 4.5.1). The results of this regular evaluation shall be documented. The evaluation of compliance must cover all other regulations, which the organization declares. Regular evaluations shall be carried out and documented; other e.g. customer regulations shall be systematically included. 4 5

4 Certification procedure remains unchanged The procedure for dealing with non-conformities as well as other (previously 4.5.2) corrective and preventive action shall fulfil the requirements listed in ISO 9001:2000 (8.5.2). If necessary improve procedure, in particular with regard to determining the causes for non-conformities and the evaluations of the effectiveness of corrective action In several standard elements explicit records are required: (previously 4.5.3) e.g general and significant aspects training records results of the evaluation of adherence with the regulations Test whether all records required are available and whether the control procedure is effective The selection of the (internal) auditors shall ensure objectivity (previously 4.5.4) and impartiality. If necessary more attention shall be paid to the selection of the auditor team; a sufficient number of internal auditors shall be trained 4.6 The input for a management review is now set out in detail. Management review shall be conducted according to the given systematics in the standard. Amendments in the certification procedure? Until May 14, 2005 audits can be performed either on basis of the previous ISO 14001:1996 or the new. However, certificates, which refer to the new national standard (for example DIN EN ISO 14001:2005 publication expected in Febr. 2005) can bei released only after publication of subject standard. Beginning from May 15, 2005 audits must be performed on the basis of respectively the corresponding national standard (for example DIN EN ISO 14001:2005). Until the end of transition period any non-conformity, resulting from the revised version of, will not have an adverse affect to a valid ISO 14001:1996-certificate. However, this certifitcate can only be adapted to the after the closing on non-conformities concerning the requirements of. Within the transition period an existing ISO 14001:1996-certificate can be upgraded to on the basis of a surveillance- or re-certification audit. The upgrade on basis of a surveillance audit does not change the previous certification cycle. If a re-certification audit on the basis of failed due to non-conformity resulting from the revised version of, an ISO 14001:1996-certificate can be released, if the requirements from subject standard are fulfilled. As to date the first certification is a 2 level procedure; annual surveillance audits shall still be carried out and after 3 years a complete repeat audit; new and for all certification areas the due dates for the surveillance audits are now determined by the last audit day (and no longer according to the certificate validity date); the usual range of -3/+1 month remains. The regulations for finding out the minimum audit time remains unchanged. The procedure for the auditors remains basically the same, with regard to the above menioned effects of the. Multiple certifications are still possible for organizations with several sites (all sites are audited annually) and, if the stipulations are met, sample certifications are possible, as before. Best Practice in management management has proved itself in a number of companies as more than simply the fulfillment of the ISO Words such as Integrated management systems, Sustainability, Integrated product policies IPP are popular discussion points. Integrated management systems: building up and running management systems in combination with management systems for quality and occupational safety; carrying out combined certification procedures. Sustainability: Linking and social aspects, integration of and social management; publishing sustainability reports through the company with validation by an independent third party. Integrated product policy: A global trend toward ly friendly green products; see e.g. the 6. Environment action programme by the EU, RoHS (regulation covering the restriction of the use of hazardous substances), WEEE (regulation on electrical and electronic old appliances), end of life vehicle directive. At TÜV Management Service GmbH we are happy to answer any queries you may have on the subject. 6 7

5 Summary management systems have proven their appeal with over certificates to ISO worldwide and a continuous high growth rate. The new with its textual clarifications and the improved compatibility to the ISO 9001:2000 and OHSAS can only strengthen this trend. We cannot stress enough that management systems represent a significant contribution to the increase of, bearing in mind the concrete starting point of the companies and the political, economic and social conditions. Notes TÜV Management Service GmbH TÜV SÜD Group Ridlerstraße Munich Germany Phone: +49 (89) Fax: +49 (89) iso14001@tuev-sued.com Date of issue: 04/05; pi_iso14001_e