JOB DESCRIPTION. Delivery Assistant (prisons) Base Bolton (for team meetings/training).

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1 JOB DESCRIPTION Job Title: Location: Delivery Assistant (prisons) Base Bolton (for team meetings/training). Services delivered across the North of England (Cumbria & North East, North West and York & Humber). Where relevant, working from home is an option Salary: 25,000 Grade: Grade 6 Hours: Various hours (welcome part time/full time applicants) Type of Contract: Permanent Accountable/Responsible to: Senior Delivery Lead/Delivery lead Staff Accountable to Postholder: n/a Our Values: The post holder will be expected to operate in line with our workplace values which are: People Powered Bold Effective Thoughtful Job Purpose: The role will support prisoners to form Health Councils in Northern Prisons enabling their views and voice to be expressed and influence service delivery in respect of their healthcare. The post holder will be working with challenging groups within varying categories of prisons, leading on service user engagement whilst ensuring delivering safe and secure services. Duties and Responsibilities Organise and facilitate Health councils

2 To identify and maintain effective channels of communications with service users Manage service resource allocation (e.g. equipment etc.) Plan and schedule timelines Track project deliverables and outcomes according to KPIs Identify and delegate service changes and interventions to achieve service output Support horizon scanning for new funding streams and initiatives. Where directed attend networking events to broaden business opportunities and promote the ethos and vision of ABL Health. Analyze and report on service user feedback including minute taking; capturing views and data in an effective manner Present performance reports pertaining to activity, plan delivery and financial spend Standard Information Information Governance Employees of ABL Health must comply with the provisions of the Data Protection Act The postholder must not; either during the course of their employment, or following termination of their employment, disclose any information relating to service users or employees, or of the lawful business practices, of the organisation. The postholder will be required, when and where appropriate to the role, to comply with the processing of requests under the Freedom of Information Act 2000 The postholder must comply with ABL s policies that protect the information assets of the organisation from unauthorised disclosure, modification, destruction, inappropriate access or use. The postholder will be responsible for maintaining the clinical and/or corporate records that fall within the remit of this role to the standards in ABL s records management policies, and data quality processes and standards. Health & Safety Compliance with the Health & Safety at Work Act 1974 the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Safeguarding is Everyone s Business ABL has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. As a consequence, all ABL s employees, temporary staff and volunteers are required to adhere to ABL s safeguarding policies / procedures in addition to local and national safeguarding policies and to act upon any concerns in accordance with them. Smoke Free

3 ABL is Smoke - Free. Smoking is not permitted on any of our premises or the surrounding land including car parking facilities. Training The postholder must attend any training that is identified as mandatory to their role. The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder. Equality, Diversity & Human Rights It is the responsibility of every person to act in ways to support equality and diversity and to respect human rights, working within the spirit and detail of legislation including the Equality Act 2010 and the Human Rights Act ABL is an equal opportunities employer and aims to challenge discrimination, promote equality and respect human rights. Employee s Name and Signature: Manager s Name and Signature: Date: Date:

4 Job Title: Delivery Assistant (Prisons) PERSON SPECIFICATION Qualifications and experience ESSENTIAL DESIRABLE METHOD OF ASSESSMENT Experience of the Application criminal justice system Form/ Interview/ and/or other Certificates/Ass associated systems as essment a service user Educated to A Level standard or can demonstrate equivalent work experience Experience of working with challenging groups of service users with the ability and motivation to harness this experience positively Skills & Knowledge Experience of facilitating groups/teams towards desired outcome within a work setting or otherwise Demonstrate the ability to establish alliances and partnerships that have delivered successful shared outcomes (whether in a work setting or otherwise) Ability to communicate effectively both verbally and in writing at all levels, with individuals, groups, organisations and the public. Effective note taker ensuring ability to draw out key points Ability to deal calmly and effectively with conflict Ability to work with groups from different backgrounds and cultures Excellent organisational skills with the ability to Knowledge and understanding of service user groups for example women s services, young offenders, substance misuse, mental health

5 Job Specific Requirements prioritise tasks effectively and meet deadlines amid a range of competing demands Excellent problem solving skills and the ability to work flexibly to overcome challenges Knowledge and understanding of analysing qualitative data to ensure the effectiveness of service outputs Proven IT skills The ability to travel independently across the North of England (car user essential) Self-reflection and awareness Ability to work within a team and independently whilst supporting senior management Ability to take initiative and be self-motivated A flexible and adaptable approach to develop and deliver services which are accessible and responsive to the need of our service users whilst working within ABL s values Application Form/ Interview Date last updated: January 2019