Catholic Charities of the East Bay. Job Openings

Transcription

1 Catholic Charities of the East Bay Job Openings Position Title: Chief Administrative Officer (CAO) OUR MISSION: Rooted in compassion and human dignity for all, Catholic Charities of the East Bay works with youth, children and families to promote self-sufficiency, strengthen families and pursue safety and justice. Area / Program Focus: Human Resources, Facilities, Volunteers Summary: The Chief Administrative Officer (CAO) is a senior management position and part of the Executive Team comprised of the Chief Executive Officer (CEO), Chief Development Officer (CDO), Chief Financial Officer (CFO), Chief Program Officer (CPO), and the Chief Administrative Officer (CAO). The CAO must have a Human Resource (HR) background and is directly responsible for all HR activities including the development and management of human resources systems related to wages, benefits, personnel policies, compliance, staff development, affirmative action, performance evaluations, updated job descriptions, safety, employee manual, employee relations, recruitment, hiring, on-boarding, and advises executive and supervisory staff on personnel matters. The CAO works to ensure agency alignment with best practices in the HR field. The CAO is also responsible for Facilities Management with the Facilities Manager reporting directly to the CAO. In addition, the CAO will be responsible to supervise the Volunteer Coordinator when that position is hired with the intent of developing a best practice Volunteer Program. Reports To: CEO Supervisorial Responsibilities: Directly - up to 2-3 employees Indirectly - up to 400 volunteers Budget Administered: Up to $400,000 Responsibilities: All responsibilities will be in line with the Council on Accreditation (COA) Standards including: Overall Leadership: Commitment to Mission and Organizational Sustainability: Model commitment to CCEB mission and planning for sustainable organizational future of service, including via work with the Executive team and representation of the agency

2 Executive Team Collaboration: Work with other members of the executive team to create and continually represent a unified leadership perspective. Culture: With the other members of the Executive Team, ongoing work toward maintaining a resultsoriented, learning organization culture to increase overall impact. Strategic Management As a member of the Executive Team, participates in the annual budgeting and long-term strategic plan implementation Provide leadership in organization development and change management Evaluates HR metrics to ensure contribution to organizational effectiveness Workforce Planning and Employment Works with CEO and program managers to develop and administer agency-wide training and supervision program for employees Manage the agency-wide safety program and do the regular trainings and inspections for the main office site to comply with SB 198 (Injury, Illness, and Prevention) Implement and communicate written hiring procedures Manage full cycle employment process (recruitment through termination) Conduct background checks and employment references Provide consultation to hiring agents as needed Oversee the maintenance of hiring records Salary Administration plan maintenance and updating Employee Relations Facilitate conflict resolution / mediation Process and oversee workers compensation claims Provide consultation to individual staff members Advises executives and supervisory staff on employment law / risk management Manage disciplinary processes Implement and manage the annual employee performance appraisal process Ensure all employee job descriptions are updated annually as part of the annual performance evaluation process Consults with legal counsel as needed Policies and Procedures Oversee the implementation of the agency s personnel policies Develop and implement personnel procedures to implement policy Ensures compliance with all applicable labor laws and regulations Implements the agency s affirmative action plan. Ensure the Employee HR Manual is updated annually and current Benefits Directs the administration of disability, paid time off and leaves of absences Research and develop recommendations of benefit plans Oversee the annual open enrollment process Process and manage worker s compensation claims Facilities Management the Facilities Manager reports to the CAO. The CAO has responsibility to supervise the Facilities Manager and is ultimately responsible for:

3 Day to day activities that include routine building maintenance Overseeing of inspection of all properties (owned and leased) to maintain tenant compliance and also to effect repair and maintenance as appropriate Oversee general condition of property and landscaping Work with CFO, CEO and Board of Directors to plan and/or oversee renovation of property and/or purchase of new property for program expansion Volunteer Program The new Volunteer Coordinator reports to the CAO. The CAO has responsibility to supervise the Volunteer Coordinator and is ultimately responsible for: Determining agency s needs for various volunteer services and plan for volunteer recruitment, retention, and appreciation process Orienting and training volunteers prior to assignment Maintain database of volunteer workers and hours of work and prepare and present reports to management and board Establish positive working relationships with staff members and volunteers Work with staff to create volunteer job descriptions and prepare and maintain volunteers procedure and training manuals and materials Monitor and evaluate the efficiency and effectiveness of volunteer services Work with chief development officer to coordinate recognition and appreciation volunteer events Success Metrics: Each department has contributed to overall sustainability of CCEB as measured by organizational indicators Each department manager will participate annually in the budget process Development of 1-3 year Program Strategy and related indicators of success Departments have processes for indicator measurement and review Professional development of department staff and the CAO Agency Culture: The business and social environment we operate in today has changed. What worked yesterday may not work today and will likely not work tomorrow. To thrive, we must incorporate new ways of thinking and embrace new practices. As part of our individual and agency cultural change process, it is critical that all employees of Catholic Charities aspire to the following: A commitment to the agency s mission, vision, and values A commitment to excellence in everything we do A commitment to accreditation as well as performance and quality improvement A commitment to outcomes and measured results A commitment to innovation and to what is possible Qualifications: HR Certification (PHR or SPHR) is required Working knowledge of Federal, State, and local labor laws Minimum of bachelor s degree in human resources (Master s degree desirable) or equivalent required. 10+ years demonstrated experience in a human resources lead position 5-7 years of experience in a senior management position Strong management, administrative, organizational, interpersonal, verbal communication, and writing and presentation skills are required Must have proven and strong leadership skills

4 Proficient in Word, Excel and PowerPoint The ability to exercise good judgment in confidential matters Excellent verbal and written communication skills Valid Driver s license and proof of insurance Core Competencies: Highly effective leadership; demonstrates a fundamental respect for the dignity of others. Works collegially and is a proven team builder. Inclined to coach and teach in order to improve knowledge and ability of others, but holds people accountable for results. An innovator, capable of creating or seizing opportunities to improve service effectiveness and client outcomes and build strategic partnerships with other organizations. Understands and values quality improvement; applies managerial and technical skills to measure and improve efficiency and effectiveness and ensure compliance with all regulatory and contractual obligations. Able to effectively address overlapping projects and deadlines. Adaptable and reliable in face of conflict, crisis, or changing priorities. Able to lead a team in managing multiple and often simultaneous tasks and in creating a work environment recognized for a high level of organization, timeliness, cost-effectiveness, accuracy, and results. A demonstrated commitment to diversity and inclusion; valuing a diversity of perspectives and encouraging contributions by all team members. Business literate, understands financial reports, applies data to assess business effectiveness and efficiency and acts in a fiscally responsible manner. Politically astute and tactful; attentive to the perspectives and competing interests of various internal and external stakeholders. Ability to thrive in a flexible, fast-paced, accredited, and growth oriented environment while maintaining a positive solution oriented approach. Accountability: Community Liaison to Chancery Human Resources Department and Volunteer Network Impact on Organizational Goals Executive team Budget Responsibilities Planning, development and implementation Supervisory Responsibilities Counsel to Management Training/Developing Staff Responsible for Training Program Development Management of Program Responsible for HR program development Check Signer no Negotiator yes Contract Signer no Business Development yes Other Physical Requirements: % of day Lifting (up to 25 lbs.) 5% Standing and walking 10% Sitting 80% Bending 5% Necessary Forms of Communication: Reading, Writing, Hearing and Speaking English

5 Salary commensurate with experience and includes a competitive benefit package, opportunities for professional growth and development. This position is eligible for excellent benefits, including paid vacation and sick leave, medical and dental insurance, 403(b) retirement, life and disability insurance. Full-time exempt position. Catholic Charities of the East Bay is an Equal Opportunity Employer. TO APPLY: Please include title of position in the subject line before submittal of cover letter and resume. Position is open until filled. Please send your cover letter and resume as follows: Via HR@cceb.org (preferred method of submittal)