Position description. 1 Purpose. 2 Essential duties and responsibilities. Human Resource Administration Officer. Date of last revision: September 2017
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1 Position description Position title: Human Resource Administration Officer Date of last revision: September Purpose Reporting to the Human Resource Manager, the Human Resource Administration Officer will undertake administrative tasks and duties to support GP Synergy s Human Resource framework and model. The role is a generalist administration position that maintains GP Synergy s performance by supporting all administrative aspects of programs and functions within the human resource framework and model. The primary function of this role includes supporting the human resource function with a range of administrative tasks including posting job advertisements, shortlisting and screening candidates, reference checking, scanning documents, filing, formatting documents, updating spreadsheets and any other administrative tasks or projects as required. 2 Essential duties and responsibilities Essential duties and responsibilities include the following, other duties may apply; 2.1 Provides administrative support to the human resource function including but not limited to; a) entering data and maintaining human resource databases, files and spreadsheets b) compiling and updating employee records and personnel folders c) formatting documents d) scanning and filing documents e) processing documentation and f) administering human resource related documentation. 2.2 Provides recruitment support; a) preparing documentation and advertisements b) liaising with candidates throughout various stages of the process c) telephone screening candidates d) scheduling and preparing interviews e) conducting reference checks
2 f) conducting other background and relevant pre-employment checks g) liaising with recruitment agencies and h) on-boarding staff including preparatory requirements, updating databases and personnel folders and scheduling inductions for new staff. 2.3 Coordinates temporary staff; a) ensures relevant paperwork is completed with approvals b) liaises with agencies c) ensures preparatory requirements are coordinated and d) organises inductions and exit processes. 2.4 Performs other human resource generalist duties; a) assisting with the exiting processes b) assisting in researching for the development and review of human resource policies, documents and forms c) assisting with human resource projects and research from time to time and d) assisting with day to day operations and other duties to support the human resource function and as required.
3 3 Task specification TASK NAME % TOTAL WORK Administrative support to the human resource function 40% Recruitment support 35% Coordinates temporary staff 5% Other human resource generalist duties 20% TOTAL 100%
4 4 Distinguishing factors and competencies 4.1 Skills and other attributes AREA DESCRIPTION COMPETENCY LEVEL REQUIRED SKILLS Computing level office computing skills including MS Office applications: Word processing MS Excel Medium MS Outlook MS PowerPoint Adobe Medium Database Medium Web browsing Medium Communication Written and verbal communication skills Interpersonal skills Customer service External customer service skills Internal customer service skills Coordination Time management - ability to handle multiple tasks simultaneously Organisational and planning skills and the ability to plan and prioritise work to meet deadlines Demonstrates attention to detail, accuracy and thoroughness in work produced Problem solving skills Document and electronic filing systems Project management Medium Analytical Synthesises complex or diverse information Medium ATTITUDE AND RECOMMENDED CHARACTERISTICS Attitude and recommended characteristics Propensity towards internal and external customer service Propensity towards being organised Works well in a team environment Propensity towards multidisciplinary task role and is flexible Keeps focussed and organised under reasonable pressure Reacts well under reasonable pressure Demonstrates respect for internal and external stakeholders and upholds organisational values Maintains professionalism and a positive and courteous manner Demonstrates sound work ethic Is reliable and dependable Undertakes and participates in self-development activities
5 Exhibits an affirmative approach to the requirements of the role and organisational activity Takes pride in presentation, quality and efficiency of work COMPLEXITY Complexity Requires a high degree of customer service and organisational skills Performs a variety of tasks in a multidisciplinary environment Requires high level degree of judgment to perform a variety of job tasks that involve reference to multiple sets of standards and policies and confidentiality requirements SUPERVISION Ability to cope with competing priorities and resources Supervision Requires the ability to be self-directed and work in a team setting SAFETY AND SECURITY Safety and Security Has the ability to work unsupervised Observes safety and security procedures Observes the requirements under the Information Security Management System Charter and specific responsibilities Determines appropriate action when responding to safety and security matters
6 4.2 Knowledge Requires knowledge of requirements of Australian General Practice Training, RACGP Vocational Training Standards, ACRRM Training Standards for Supervisors and Training Posts, and GP Synergy, the Department of Health and AGPT policy and procedures (will be provided as part of orientation and induction to the role). A sound understanding and proficient knowledge of other relevant standards, legislation, policies and procedures. 4.3 Working conditions performing multidisciplinary job functions in a relatively stable work environment occasional disagreeable elements such as managing the coordination of competing tasks and priorities occasional travel including overnight and interstate travel. 4.4 Physical demands Requires medium work demands of the office environment including repetitive tasks. 4.5 Communicates with Management GP Synergy staff Relevant stakeholders Other industry stakeholders 4.6 Scope of authority reports directly to the Human Resource Manager under the matrix reporting structure. 5 Qualifications 5.1 Education Certificate IV in Business Administration or Human Resources or extensive experience in an office administration role. 5.2 Experience 1-2 years in office administration
7 5.3 Other qualifications/licences Unrestricted motor vehicle licence (essential) 6 Document Information 6.1 Source Documents and Cross References GP Synergy Policies, Procedures and Employment Contract 6.2 Revision history The following table shows the changes that have been made to this document. REVIEWER DATE COMMENTS ND September 2017 Developed
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