Diversifying Income Streams

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1 #PARNDiversify Spring Conference Diversifying Income Streams 12 May Royal College of Nursing London

2 Contents About the Conference Programme for the Day Speakers & Topics PARN Events & Research 2016 Presentation Slides (separate handout) It s interesting to hear how most professional bodies face the same challenges as us! Kari Koonin, Vice Chair of Professional Development Committee Institute of Translation & Interpreting Diversifying Income Streams 12 May 2016 Royal College of Nursing, London Today's conference will lift the lid on on how professional bodies are looking to move away from a reliance on traditional funding models. We explore which income streams have increased and which are expected to grow by providing relevant and in-depth research. The workshop session gives time for both individual reflectionand group discussion about commercial activity at professional bodies. Does it really risk alienating members? What other challenges does commercialism present? Your chair for today is Peter Lewis, Chief Executive of the Institute of Fundraising. Our keynote speaker, Professor Paul Palmer, joins us from the Cass Business School and will be discussing how social investment impacts upon financial sustainability. We'll be hearing case studies from professional bodies exploring and developing their income streams. We'll also be hearing from our headline sponsor, Clear Direct Debit, who will be sharing their wisdom on collecting a diverse income. Organisations speaking today include the British Institute of Radiology, the Chartered Institute of Procurement and Supply and the Institute of Brewing and Distilling. PARN conferences are unrivalled in quality, built around in-depth quantitative and qualitative research on the professional body sector. These cornerstone events are unique in focusing on strategic thinking and how to apply our research & case studies to your organisation. Thanks to our sponsors

3 Spring Conference Programme Registration with refreshments Chair s Introduction Peter Lewis, CEO, Institute of Fundraising PARN Welcome & Update Andy Friedman, CEO, PARN Keynote Speaker New Paradigms in Charity Finance Can Social Investment Build Financial Sustainability? Professor Paul Palmer, Professor of Voluntary Sector Management, and Associate Dean for Ethics, Sustainability and Engagement at the Cass Business School, City University London Tea & Coffee Break Kicking and Screaming into the 21st Century: Making the BIR Relevant Jacqueline Fowler, Chief Executive, British Institute of Radiology Creating Sustainable Revenue Margaret West-Burnham, Company Secretary, Chartered Institute of Procurement and Supply Headline Sponsor Collecting a Diverse Income Gavin Lawrence, Managing Director, Clear Direct Debit Lunch & Networking PARN Research Findings Laura Tinner, Senior Researcher, PARN Workshop Session with Introduction to PARN Research Challenges of Commercial Activity Facilitated by Andy Friedman, CEO, PARN Tea & Coffee Break 15: Sustaining Growth with an Increasingly Diverse Membership in a Disrupted Market Jerry Avis, Chief Executive, Institute of Brewing and Distilling Chair's Closing Remarks Peter Lewis, CEO, Institute of Fundraising Informative, interesting and incredibly helpful. Amanda Pipe, Quality Assurance and Projects Officer Chartered Institute of Legal Executives #PARNDiversify

4 Speakers & Topics Peter Lewis Chief Executive of Institute of Fundraising Conference Chair Peter Lewis, a former City solicitor, took up his role as Chief Executive of the Institute of Fundraising in Prior to joining the Institute Peter was the Chief Executive of London Voluntary Service Council, which provides advice, training and an independent policy voice for London s voluntary and community sector. Since leaving the law, Peter has worked for national homeless charity Crisis, been CEO of the London Cycling Campaign and held a senior role at the Greater London Authority for six years. Andy Friedman CEO of Professional Associations Research Network (PARN) PARN Welcome and Workshop Andy founded PARN in He is Professor of Management and Economics in the Department of Management at the University of Bristol, where he has taught since Through PARN, Andy has carried out research projects and written books on topics relevant to professional bodies such as continuing professional development, governance, member services, ethical codes and routes to membership. Andy has developed a suite of new Training Courses based on PARN s research, experience and expertise that are designed specifically for staff and volunteers working for professional bodies. Paul Palmer Professor of Voluntary Sector Management, and Associate Dean for Ethics, Sustainability and Engagement at the Cass Business School Keynote Speaker: New Paradigms in Charity Finance Professor Paul Palmer is Professor of Voluntary Sector Management, and Associate Dean for Ethics, Sustainability and Engagement at the Cass Business School, City University London. His professional body experience includes senior roles at the Royal Society of Public Health and the Corporate Responsibility Advisory Group of the Institute of Chartered Accountants in England and Wales. Paul also currently serves on the ethics panel of the Securities Investment Institute.

5 Spring Conference Jacqueline Fowler Chief Executive of the British Institute of Radiology Kicking and Screaming into the 21st Century: Making the BIR Relevant After a 10-year career in the Civil Service, Jacqueline Fowler joined the Royal College of Surgeons of England where she spent six years managing the business elements of postgraduate surgical education and three years planning and fundraising for capital projects. After a period as Business Development Manager of the Faculty of General Dental Practice (UK), she took up the role of Chief Executive of the British Institute of Radiology in She has been a trustee of the Stroke Association since Margaret West-Burnham Company Secretary at Chartered Institute of Procurement and Supply Creating Sustainable Revenue Margaret has been with CIPS for more than twenty years and has had a number of roles in that time. In 2012, as Director of Governance, she led a major governance restructure project involving the downsizing of the institute s governing body from over 50 to 15. She moved into the newly created Company Secretary role in 2013 where she is responsible for regulatory compliance, including engagement with the Privy Council and Charity Commission, and supports the incorporation and governance of CIPS UK and international subsidiary companies. Gavin Lawrence Managing Director at Clear Direct Debit Collecting a Diverse Income Gavin established Clear Direct Debit in 2009 after previously having worked at Direct Debit Ltd and Experian Payments. Clear Direct Debit provides advice, training and payment processing services around Bacs and Direct Debits. Although Clear Direct Debit provide services to a range of companies the membership and professional association sector is by far the largest. #PARNDiversify

6 Speakers & Topics Laura Tinner Senior Researcher at Professional Associations Research Network (PARN) PARN Research Findings Laura provides support to our research team through designing surveys, writing research reports and data analysis. She also conducts qualitative interviews to develop case studies for reports in relation to our consortium projects and consultancy. Laura is also the coordinator for the Regulation Special Interest Group, which meets twice per year to discuss policy, complaints and discipline and regulation. Jerry Avis Chief Executive at the Institute of Brewing and Distilling Sustaining Growth with an Increasingly Diverse Membership in a Disrupted Market Jerry Avis has held positions at Bass plc and Yorkshire Water. Following a merger with the Waste Recycling Group, Jerry co-founded a consultancy and took on a spin-out company making architectural products from a patented glass/resin composite. Following the sale of the company, Jerry returned to Nottingham University to manage the delivery of a 11m Food and Biofuel Innovation Centre. A brief spell at Lancaster University acting as the Director for Business Partnership for science and engineering preceded his current role of CEO for the Institute.

7 Presentation Slides You can find all of today s presentation slides as a separate handout in your delegate pack. Spring Conference In order of appearance New Paradigms in Charity Finance Can Social Investment Build Financial Sustainability? Professor Paul Palmer, Professor of Voluntary Sector Management, and Associate Dean for Ethics, Sustainability and Engagement at the Cass Business School, City University London Kicking and Screaming into the 21st Century: Making the BIR Relevant Jacqueline Fowler, Chief Executive, British Institute of Radiology Creating Sustainable Revenue Margaret West-Burnham, Company Secretary, Chartered Institute of Procurement and Supply Collecting a Diverse Income Gavin Lawrence, Managing Director, Clear Direct Debit PARN Research Findings Laura Tinner, Senior Researcher, PARN Sustaining Growth with an Increasingly Diverse Membership in a Disrupted Market Jerry Avis, Chief Executive, Institute of Brewing and Distilling #PARNDiversify

8 PARN Events Regulation Special Interest Group Briefing Training, Appraisal and Development of Regulatory Participants 22 June am- 3.30pm (includes lunch & refreshments) Chartered Insurance Institute, London 99 for PARN members Finance Special Interest Group Meeting Irrecoverable VAT and VAT Reporting & Valuing Intangible Assets 27 June pm - 7pm (including refreshments) Haysmacintyre Free event PARN Research 2016 Continuing Professional Development Should Continuing Professional Development (CPD) be compulsory and should professional bodies move to output-based measurements? We analyse these areas and more to give best practice guidance based on the future of CPD. Visit for a full overview of the work we do.

9 Spring Conference About PARN Our Mission We are a non-profit membership organisation for professional bodies. We offer expertise, experience and perspective on key issues in the sector through research, consultancy, networking, events and training. We have 135 member professional associations and regulatory bodies in the UK, Ireland, Canada, Australia and South Africa. Our member organisations represent a wide range of professions including medicine, law, business, management, healthcare, engineering, construction, IT, education, sport and hospitality. In the UK, our members represent 4.5 million professionals. Bespoke Services The professional body sector is unique in how it operates, the challenges it faces and how it deals with them. We provide a combination of research expertise, strategic thinking, and specialist knowledge gained and developed over many years. Our bespoke services assist you in all areas of governing, developing, running and growing a professional body organisation. Our key services are centred on: Membership CPD Professional standards HR Strategy Governance Our Research Our research raises the profile of issues relating to the professional body sector, with an aim to determine and promote good practice. We conduct a wide variety of research for professional bodies. Our expertise spans key issues including: CPD Diversity, equality & inclusion Governance Membership Professional ethics Regulation & professional standards Strategy, management & operations Contact Us Feel free to contact us at any time if you have questions about the conference, our research, bespoke services or even if you just want to know more about how to make the most of your PARN membership. Our offices are open Mon-Fri from 9am-5pm. info@parnglobal.com parnglobal.com #PARNDiversify

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