Continual Improvement

Transcription

1 15. CONTINUAL IMPROVEMENT SEQUENCE & INTERACTION Continual Customer and Stakeholders Requirements Resource / Support Finance Document Control Information System Human Resources Competence Training Performance Reviews 0 Maintenance & Facility Responsibility / Leadership Commitment Customer Service / Customer Focus Quality Policy PLANNING Quality Planning Legal and Regulatory Risk Organizational Structure Resource Provision Review Product Realization / Operations Purchasing NPI: Design & Development Sustaining Engineering Production Planning Production / manufacturing and Operational Control Testing Material Control and NCM Supplier Quality Field Applications Measurement, Analysis, and / Performance Eval. Customer Satisfaction EMS / QMS Processes Internal Audit IMPROVEMENT Corrective and Preventive action Continuous Product & Service Output Customer Satisfaction Value Added Activities Information Flow Process Flow 33

2 16. QMS & EMS PROCESS INTERACTION Continual of Semtech ' Quality and System 7.2 Customer Requirements 10. New Product Introduction 9. Resource 12. Document and Datafile 19. Preventive Action 16. Manufacturing and Operations Controls 13. Supplier 14. Purchasing 15. Managing Non -Conforming Material 18. Corrective Action 7. Customer Focus Customer Satisfaction EMS: Managing Significant Aspects /Impacts 17. Measurement, Analysis, Legal Review and 4.1 Most Important Tasks (MITs) 4. Semtech Leadership Team Responsibilities 8. Review 34

3 17. ENVIRONMENTAL CORRELATION BETWEEN 14001:2004 & This section provides a cross reference between 14001:2004 & requirements 14001:2004 Introduction 0 0 Introduction Scope 1 1 Scope Normative References 2 2 Normative References Terms and Definitions 3 3 Terms and Definitions Context of the Organization Understanding the Organization and its Contents System Requirements Interested Parties 4.2 Scope of EMS General Requirements EMS General Requirements Leadership 5 Leadership & Commitrment 5.1 Policy Policy Organizational Roles, Responsibilities and Authorities Resources, Roles, Responsibility and Authority Planning Planning Risks & Opportunities 6.1 General Aspects Aspects Obligations Planning Action Objectives and Planning to Achieve them Legal and other requirements 35

4 Objectives Planning Actions to Achieve Objectives : Support Resources Competence 7.2 Awareness 7.3 Objectives, Targets and Program(s) Implementation and Operation Resources, roles, responsibility and authority Competence, training, and awareness Communication 7.4 General Internal Communication Communication External Communication Documented 7.5 Information Documentation General Creating and Updating Control of Documents Control of Records Control of Documented Control of Documents Information Control of Records Operation Implementation and Operation Operational Planning and Control Operational Control Emergency Preparedness and Response Emergency Preparedness and Response Performance and Checking Evaluation Monitoring, Measurement, Analysis and Evaluation Monitoring and Measurement 36

5 14001: Internal Audit 9.2 General Internal Audit Internal Audit Program Review Review 10 General 10.1 Nonconformity and Corrective Action Continual Nonconformity, Corrective Action and Preventive Action 37