Apprentice Recruitment Officer Ref: Salary 16,700-18,100 per annum 37 hours per week, 52 weeks per year

Transcription

1 Apprentice Recruitment Officer Ref: Salary 16,700-18,100 per annum 37 hours per week, 52 weeks per year Our Business Development team are currently seeking an Apprentice Recruitment Officer to work within the CI Business Solutions team, specifically in areas of apprentice recruitment, engagement, marketing and promotion. The successful candidate will have a good standard of general education including a minimum of four 9-4 grade GCSEs or equivalent including Maths & English alongside experience of using database systems. You will also have a very good working knowledge of Microsoft Office (or a similar software package) alongside experience of working in an administrative role. Closing Date: Tuesday 7 th November 2017 Interview Date: Monday 20 th November 2017 A job description and application pack can be obtained from our website: Applications, by CV if preferred, should be ed to jobline@colchester.ac.uk.

2 Vacancy Information Ref: Apprentice Recruitment Officer Hours Salary Duration Location To apply 37 hours per week 16,722 18,159 per annum Permanent Colchester Please complete and return the attached application form, or send in your CV with covering letter if preferred, by to In either case, or if you have already sent in your CV, we would be grateful if you could complete and return an equal opportunities monitoring form. Closing Date: Tuesday 7 th November 2017 Interview Date: Monday 20 th November 2017 Additional Information Colchester Institute is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All posts at Colchester Institute are exempt from the Rehabilitation of Offenders Act You must therefore disclose spent and unspent convictions, cautions, reprimands and final warnings. The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are protected and are not subject to disclosure, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found at the Disclosure and Barring Service website. If you are offered the post we will need to obtain a satisfactory Disclosure and Barring check for you. This will be an Enhanced DBS Check and a Barred List check for roles deemed to be in Regulated Activity. All staff new to the College are required to pay for their DBS unless they have registration to the DBS Update Service that is checked satisfactorily by the College. The College places a strong emphasis on recruiting high quality staff and on supporting continuing professional development for all staff to ensure that they are effective in providing high standards of teaching and learning and in putting customers first. Please visit our website to obtain further details about the College

3 Job Description Job Title: Responsible: Location: Regulated Activity: Line management to other staff: Apprentice Recruitment Officer Training Solutions Delivery Leader Colchester No No OVERALL RESPONSIBILITIES As the Apprentice Recruitment Officer you will work within the CI Business Solutions team specifically in areas of apprentice recruitment, engagement, marketing and promotion. Duties will include making and receiving telephone calls; providing general administrative support; assisting in booking in students for assessments/interviews, providing information on the various apprenticeships available at Colchester Institute attending open events, delivering presentations and preparing correspondence when necessary. MAIN DUTIES Full training and support will be provided to enable the following activity: 1. To respond effectively and appropriately to all direct and referred enquiries via face-to-face, telephone, , mail, text within agreed timescales, demonstrating excellent customer service and promoting Colchester Institute provision to all enquirers. 2. To liaise directly with applicants to co-ordinate and arrange intial assessments as required, including screening and diagnostic tests, and to arrange application reviews and/or interviews as required. 3. To assist in the accurate and efficient processing of applications, including where applicants have made a joint application with a full-time programme, in liaison with the FE Admissions team. 4. To provide initial information to applicants regarding securing a suitable employer and other guidance related to apprenticeships 5. To attend internal and external events to promote Apprenticeships and help with the recruitment of students 6. To actively use CRM to record all activities relating to Apprentices 7. To maintain a pool of employer-ready applicants and communicate this to the Business Solutions Team as required. 8. To contribute to the maintenance and development of a high quality information and advice service by adhering to the matrix quality standard

4 9. To help with meeting and greeting new applicants attending assessments and delivering presentations 10. To contribute to the maintenance and development of a high quality information and advice service by adhering to the matrix quality standard 11. Work to promote and apply the College s Safeguarding and Child Protection policy and practices 12. To work to promote and apply the College s Equality and Diversity policy and practices 13. To develop productive working relationships within the CI Business Solutions team as well as other teams in the college. 14. To undertake any other duties as determined by the Training Solutions Delivery Leader. This job description is a guide to the duties that the postholder will be expected to undertake. It is not intended to be exhaustive or exclusive and will be subject to change as working requirements dictate and to meet the organisational requirements of Colchester Institute.

5 Person Specification Qualifications /Training Knowledge / Experience Skills / Abilities Special Requirements Essential Good standard of general education including a minimum of four 9-4 grade GCSEs or equivalent including Maths & English Experience of using database systems A very good working knowledge of Microsoft Office (or a similar software package) Experience of working in an administrative role Experience of dealing with customers An understanding of safeguarding and a commitment to creating a safe learning environment An understanding of and commitment to the College s Equal Opportunity Policy Good written communication skills Good interpersonal, people and customer care skills with the ability to present a positive image to internal and external customers Good team working skills particularly the ability to work closely and effectively with other staff Ability to prioritise and work well under pressure Able to adapt to meet changing requirements of the job and the college Desirable Formal Qualification in Customer Service Relevant Administration or IT Qualification Experience of presenting information to groups Ability to word process business correspondence, documents and materials to a good standard of presentation and accuracy using standardised formats. Ability to present to a groups of people and using relevant software