National Highways Sector Schemes for Quality Management in Highway Works

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1 National Highways Sector Schemes for Quality Management in Highway Works 12A /12B For static temporary traffic management on motorways and high speed dual carriageways including on-line widening schemes Published by the Sector Scheme Advisory Committee for Traffic Management (SSACTM) Page 1 of 60

2 DOCUMENT CONTROL Issue Statement Until July 2006 Sector Schemes Documents 12A and 12B existed as standalone documents as detailed below: 12A Issue July 1998 Issue August Issue UKAS 1 January 2000 (unpublished) Issue UKAS 2 May 2000 Issue UKAS 3 December 2002 Issue UKAS 4 Aug 2004 Issue UKAS 5 July B Issue UKAS 1.0 July 2000 Issue UKAS 2.0 March 2003 Issue UKAS 3.0 Aug 2004 Issue UKAS 4.0 July A/12B Issue UKAS 1 November 2006 Issue UKAS 2 December 2009 Issue UKAS 3 August 2010 Issue UKAS 4 July 2012 Issue UKAS 5 September 2014 Users of this document are advised to check with UKAS Publications sales whether the document is current (Tel No ) or alternatively check the UKAS web site ( Example of text amendment: (Mm/yy) This Sector Schemes is one of the series of NHSSs, which are bespoke integrated management schemes within an ISO 9001:2008 framework that have been developed to interpret BS EN ISO 9001:2008 as it applies to a particular activity/industry within the United Kingdom. Revisions December 2009 Composition if the Sector Schemes Advisory Committee Implementation of UKAS 2 Abbreviations Quality management system Appendix C Appendix C1 Appendix F Appendix G Appendix G1 Appendix J1 Appendix J2 Appendix J3 Appendix K Appendix L1 Appendix L2 Page 2 of 60

3 Revisions August 2010 Composition if the Sector Schemes Advisory Committee Implementation of UKAS 3 Terms and Definitions Abbreviations (i), (ii), (iii), (vi), (vii), (viii) Appendix J3 HSE information Appendix L1 Corporate Manslaughter and Corporate Homicide Act 2007 Appendix O Revisions July 2012 Implementation: Note 4 added Introduction amended and updated 2. update reference 3. updated definitions 4.1 updated re Schedule of Suppliers (viii) (iv) Appendices B, F, G1 (Table B), H, L amended Appendix O deleted Revisions December 2014 Composition of the Sector Schemes Advisory Committee Copyright SSACTM Scope Terms and Definitions and Abbreviations Note added to clause 4 of the introduction (i) & (vii) Gang structure (iii) Appendix B Appendix G, 5.3 Appendix G1, section B Appendix K, figure 3 Appendices M and N added Appendix O added Page 3 of 60

4 CONTENTS Page No. COVER SHEET 1 DOCUMENT CONTROL 2 CONTENTS 4 COMPOSITION OF SECTOR SCHEMES ADVISORY COMMITTEE, EXCLUSION OF 5 LIABILITY, COPYRIGHT & SELECTION OF CERTIFICATION BODY IMPLEMENTATION OF UKAS 5 6 INTRODUCTION 7 INTERPRETATION OF BS EN ISO 9001: SCOPE 9 2. NORMATIVE REFERENCE 9 3. TERMS AND DEFINITIONS to 8. QUALITY MANAGEMENT SYSTEM REQUIREMENTS 24 APPENDIX A: REQUIREMENTS FOR QUALITY PLANS 24 APPENDIX B: REFERENCE DOCUMENTS 25 APPENDIX C: TRAINING AND HEALTH AND SAFETY FOR TRAFFIC 28 MANAGEMENT OPERATIVES (12/09) APPENDIX C1: EXAMPLES OF CERTIFICATES AND SKILLS CARD 31 APPENDIX D: EXAMPLE REGISTER OF DESIGNATED TM OPERATIVES AND 33 FOREMEN APPENDIX E: NOT USED 34 APPENDIX F: LIST OF CERTIFICATION BODIES 35 APPENDIX G: THE ROLE OF THE CERTIFICATION BODY AND AUDITOR 36 QUALIFICATIONS APPENDIX G1: GUIDANCE TO ASSESSORS AND OTHER AUDITORS 39 COMPETENCY REQUIREMENTS FOR TEMPORARY TRAFFIC MANAGEMENT APPENDIX H: ORGANIZATION ACCEPTANCE AND GUIDELINES FOR NEW 46 ENTRANTS APPENDIX J1: FEEDBACK 47 APPENDIX J2: FEEDBACK TO CERTIFICATION BODIES 48 (12/09) APPENDIX J3: FEEDBACK TO CLIENT BODIES ON POLICING OF NATIONAL 49 HIGHWAY SECTOR SCHEMES REGISTRATION APPENDIX K THE INTERPRETATION OF CERTIFICATES ISSUED BY CERTIFICATION BODIES 50 APPENDIX L1 GUIDANCE TO CLIENTS 55 (12/09) APPENDIX L2 ADVICE TO ORGANIZATIONS IN RESPECT OF FRAUDULENT 57 CARDS (12/14) APPENDIX M NOT USED 58 (12/14) APPENDIX N NOT USED 59 (12/14) APPENDIX O HOW TO REGISTER THE SCHEDULE OF SUPPLIERS 60 Page 4 of 60

5 (12/09) COMPOSITION OF THE SECTOR SCHEMES ADVISORY COMMITTEE, EXCLUSION OF LIABILITY, COPYRIGHT AND SELECTION OF CERTIFICATION BODY Composition of Sector Schemes Advisory Committee (08/10) Full members Association of Directors for Environment, Economy, Planning & Transport (formerly CSS) APSE - Association of Public Service Excellence Lead Certification Body Civil Engineering Contractors Association Highways and Construction Training Association Highways Agency Highways Term Maintenance Association Lantra Mobile Lane Closures Contractors Association Traffic Management Contractors Association (12/14) Corresponding Members Accredited Certification Bodies to this scheme DBFO Cos DRD Northern Ireland Health and Safety Executive Institute of Vehicle Recovery Society of Chief Officers of Transportation in Scotland (SCOTS) Transport Scotland UKAS Welsh Assembly Government Exclusion of Liability The Advisory Committee 1 have and accept no liability whatsoever for any failure of any system or systems assessed under this Sector Schemes Document or for the quality, fitness for purpose, or safety of any product or service which is the subject of such assessment, 2 do not provide any representation or warranty as to any aspect of any such system, product or service, and 3 hereby expressly exclude all and any liability or responsibility (however alleged to arise) for or in connection with the provision of any service or product or any use of any product, all and any such liability or responsibility attaching exclusively to the producer (or user as the case may be) thereof. Page 5 of 60

6 Copyright SSACTM Permission is granted to reproduce and distribute this document subject to the restriction that the complete document must be copied without alteration, addition or deletion. (12/14) This is subject to material not being used in a derogatory manner or in a misleading context. The source of the material must be acknowledged as SSACP copyright and the title of the document must be included when being reproduced as part of another publication or service. Selection of Certification Body It is important to note that due to the specific requirements for assessor competence required by this Sector Schemes a technical expert may be appointed by the Sector Schemes Advisory Committee to assist UKAS in the assessment of Certification Bodies as described in Appendices G & G1. Prospective companies seeking registration under this scheme should ensure that they engage a Certification Body specifically accredited to assess against the requirements of this SSD. Specifiers, consultants, engineers etc. that require confirmation of compliance with the Contract Specification in respect of the supply of products/materials should confirm the current status of the quality management system certificate issuer and that specific reference is made to this Sector Scheme. (08/10) Implementation of Issue UKAS 5 (07/12) This issue of the SSD is to be implemented immediately from the date of publication on the UKAS website for assessments in accordance with BS EN ISO 9001:2008. Assessments against Issue 12A/12B UKAS 4 will continue to be valid until the following assessment carried out by the accredited Certification Body. Note 1: Following publication of the document the Organization should implement the changes in time for their surveillance visit or assessment visit by the Certification Body. Note 2: The Certification Body should assess the Organization against the latest edition of the scheme within 14 months of its publication. Note 3: Where the surveillance/assessment visit of an Organization occurs within two months of the publication of a revision, such assessment maybe undertaken against the previous edition subject to compliance with Note 2 above. Note 4: (07/12) This NHSS12A/B document is date specific, however, the Organization shall have procedures in place to ensure that the latest version is always available. Organizations should be aware that utilisation of internet search engines may result in out of date references being identified/called up. Page 6 of 60

7 INTRODUCTION 1. (07/12) National Highway Sector Schemes (NHSS) are bespoke quality management schemes that have been developed, as a partnership, by all sides of the highway industry to interpret BS EN ISO 9001 as it applies to a particular highway activity/industry within the United Kingdom. 2. (07/12 NHSS are designed to: Provide an industry benchmark Ensure that all processes are planned Provide a basis for continuous improvement Focus on quality as an objective Reduce costs for client and contractor Provide and maintain a properly trained and competent workforce Involve all sides of industry in scheme ownership within a partnership framework Ensure that Certification Bodies use auditors with technical knowledge and experience of the sector concerned Promote confidence in quality management systems by provision of a robust transparent system 3. In the late 1980s, concern was generated about the standards of workmanship related to the installation of Temporary Traffic Management schemes. The outcome of this is the production of this Sector Schemes Document (SSD) for inclusion in the Appendix A of the Volume 1 of the Manual of Contract Documents for Highway Works - Specification of Highway Works. (07/12) 4. National Highway Sector Schemes (NHSS) are published on the UKAS website and are referenced in Appendix A of Volume 1 of the DfT Manual of Contract Documents for Highway Works - Specification of Highway Works. Where highway work activities are covered by Sector Schemes, the specification requires that they be carried out only by Organizations registered to the relevant Sector Schemes. This Sector Scheme is one of a group of Sector Schemes dealing with Temporary Traffic Management. Scheme 12A* Scheme 12B* Scheme 12C Installing, maintaining and removing Static Temporary Traffic Management on motorways and high speed dual carriageways for schemes incorporating contraflow operations and/or temporary road markings Installing, maintaining and removing Static Temporary Traffic Management on motorways and high speed dual carriageways or schemes not incorporating contraflow operations and/or temporary road markings Mobile lane closure Temporary Traffic Management on motorways and other dual carriageways Scheme 12D Installing, maintaining and removing Temporary Traffic Management on rural and urban roads *Combined SSD November 2006 (12/14) Note that Certification Body registration certificates should identify whether the Organization is registered to NHSS12A, NHSS12B or both. Page 7 of 60

8 5 It is acknowledged that a number of accredited certification bodies have obtained technical competence over the years to be able to provide quality management system certification for this Sector Scheme and it was realised that there was a necessity for these bodies to agree to the same interpretation of BS EN ISO 9000 Series of Standards for this work sector. 6 (07/12) Under the Chairmanship of the Highways Agency, the Sector Schemes Advisory Committee for Traffic Management (SSACTM) was set up in June 1996 to establish a UK Sector Schemes which would be used by the United Kingdom Accreditation Service (UKAS) as part of its assessment for certification bodies wishing to be accredited in the field of Temporary Traffic Management and by certification bodies for assessing Temporary Traffic Management contractors. The committee acts in an advisory capacity to UKAS on Temporary Traffic Management issues. Because of the specific requirements for assessor competence required by this Sector Scheme the Sector Schemes Advisory Committee may be asked to nominate a technical expert to assist UKAS in the assessment of Certification Bodies. The composition of the SSAC is given on page 4 of this document. (07/12) 7. The SSD is a live document with the committee meeting two/three times a year to develop it as appropriate. Those using the document should always ensure that they have the current version of the document. This NHSS document is date specific; however, the Organization shall have procedures in place to ensure that the latest version is always available. Organizations should be aware that utilisation of internet search engines may result in out of date references being identified/called up. 8 The SSAC has established a training advisory group as a sub-group to the committee. This sub-group assists in the development and maintenance of national training and competency requirements for this NHSS as necessary for the industry. It has the responsibility for the development and production of Appendix C of this document and makes recommendations in respect of paragraph of this document. The sub-group reports to the main committee. (07/12) 9. Any observations or complaints relating to the operation of this document and the scheme should be addressed using forms Appendices J1 to 3. Appendix J1 is to be used for observations and general queries concerning the document and general feedback; Appendix J2 relates to the assessment processes carried out by Certification Bodies; Appendix J3 is intended for feedback to client Bodies on Policing of NHSS Registration. Completed J1 forms should be sent to: The Chairman Sector Schemes Advisory Committee for Traffic Management c/o UKAS High Street Feltham Middlesex, TW13 4UN Completed J2 forms should be sent directly to the relevant Certification Body. (07/12) Completed J3 forms should be sent directly to the relevant Client Body, For Highways Agency Road / Contracts. Feedback should be sent by to Standards_feedback&enquiries@highways.gsi.gov.uk (07/12) For other Highway Authorities. Feedback should be sent back to the relevant project manager or head of division responsible for the contract works. Such information or relevant contact details may be available on that highways authority s website. (07/12) In using this Sector Scheme users shall use best practice of specifying other relevant National Highway Sector Schemes. Page 8 of 60

9 INTERPRETATION OF BS EN ISO 9001: SCOPE This SSD describes the quality management system requirements to be established by Organizations providing Static Temporary Traffic Management on motorways and high speed dual carriageways including on-line widening schemes. The document interprets the requirements of British Standard BS EN ISO 9001:2008 and should be read in conjunction with that standard. The SSD is applicable to Organizations carrying out the installation, maintenance and removal of Static Temporary Traffic Management measures on such schemes. The SSD shall be referenced in the Certificate of Registration (see Appendix K), (12/14) which shall clearly indicate the categories of work (i.e. NHSS 12A, or NHSS 12B or both) (12/14) NOTE: Referencing only is not sufficient and may result in the Organization Certificate of Registration not being accepted on the Schedule of Suppliers or by an employer. 2. NORMATIVE REFERENCE The following normative documents constitute the provisions of international standard for quality management systems which underpin this document BS EN ISO 9000:2005 Quality Management Systems Fundamentals and Vocabulary BS EN ISO 9001:2008 Quality Management Systems Requirements (07/12) BS EN ISO 9004:2009 Quality Management Systems Managing for the sustained success of an organization. A quality management approach Traffic Signs Manual Chapter 8 - Traffic Safety Measures and Signs for Road Works and Temporary Situations. Part 2 Operations 3. TERMS AND DEFINITIONS AND ABBREVIATIONS For the purpose of this Sector Scheme Document the following definitions shall apply: 12A Installation 12B Installation Certificate of Registration: Client: The installation, maintenance and removal of Static Temporary Traffic Management measures on motorways and high speed dual carriageways for schemes incorporating contraflow operations and/or temporary road markings. The installation, maintenance and removal of Static Temporary Traffic Management measures on motorways and high speed dual carriageways for schemes NOT incorporating contraflow operations and/or temporary road markings. A certificate issued by an UKAS accredited Certification Body certifying that the holder operates a Quality Management System complying with BS EN ISO 9001:2008 and this SSD. The Certificate will state the category(ies) of work that the holder is competent to supply (12/14) (i.e. NHSS 12A, or NHSS 12B or NHSS12A and NHSS 12B) (See Appendix K) The body for which the work is being carried out e.g. Highway Authority. Page 9 of 60

10 Contract Specification: The technical requirements of the contract agreement. For example the following may apply: i) Manual of Contract Documents for Highway Works: Volume 1: The Specification for Highway Works or as specifically required in the contract documents. ii) Contract Specific Appendices iii) The Contract Drawings Customer: Design Development High Speed Dual Carriageway Impact Protection Vehicle (IPV) IPV Driver In the context of this document Customer is synonymous with Client and has been retained mainly for consistency with definitions in ISO 9000:2005. Set of processes that transform requirements into specified characteristics or into the specification of a product, process or system. (Ref. ISO 9000: A dual carriageway which in normal circumstances is subject to speed restrictions of 50 mph or greater A vehicle fitted with a crash cushion and a light arrow sign when used in live lanes in accordance with Chapter 8 ( ). An Operative who has successfully undergone training and assessment and is additionally registered with Lantra (07/12) Lantra The appointed Administrator for management and awarding of Temporary Traffic Management training, assessment, cards and certificates. Organization Organization s Manager* Quality Plan Quality Management System Registered shall (07/12) should The body responsible for the installation, maintenance and removal of Static Temporary Traffic Management measures. The person named in the Organization s Quality Plan as having managerial responsibility for the Static Temporary Traffic Management measures. The document setting out the specific quality practices, resources and sequence of activities relevant to the project (See Appendix A). The Organization s structure, responsibilities, procedures, processes and resources for implementing Quality Management. An Operative, who has successfully completed training and assessment in accordance with this Sector Scheme Document, has their details recorded as a Traffic Management Operative or Traffic Management Foreman by Lantra and shall hold a registration card appropriate to their qualification and responsibility issued by Lantra. The term shall is used in this document to indicate a requirement strictly to be followed in order to conform to the standard and from which no deviation is permitted. (See ISO Directives Part 3:1997, Annex E) (reference guidance on terminology used in ISO 9001:2008 and ISO 9004:2000.) (07/12) The term should is used in this document to indicate recognised means of meeting the requirements of the standard (ISO 9001). An Organization can meet these in an equivalent way provided this can be demonstrated to a Conformity Assessment Body (CAB) (Certification). Page 10 of 60

11 Static Temporary Traffic Management Technical Officer* Traffic Management Foreman** (TMF) Lead Traffic Management Operative (LTMO)** Traffic Management Operative (TMO) Traffic Management Unregistered Operative Traffic Safety and Control Officer (TSCO) (08/10) Temporary Traffic Management (TTM) Registration Card (08/10) Temporary Traffic Management (TTM) Certificate The deployment of temporary traffic signs, temporary road markings, and temporary traffic delineators The person named in the Organization s Quality Plan responsible for the establishment, modification and removal of Static Temporary Traffic Management and implementation of the requirements of the Contract Specification. The person named in the Organization's Quality Plan as having the responsibility, training and experience to control 12A and 12B Static Temporary Traffic Management measures to meet the requirements of the Contract Specification and is registered as a Traffic Management Foreman by Lantra as having the relevant knowledge and competency. The registered Traffic Management Foreman shall be site based and shall be an active member of the installation/removal team. The person named in the Organization's Quality Plan as having the responsibility, training and experience to control 12B ONLY Static Temporary Traffic Management measures to meet the requirements of the Contract Specification and is registered as a Lead Traffic Management Operative (LTMO) by Lantra as having the relevant knowledge and competency. The registered Lead Traffic Management Operative shall be site based and shall be an active member of the installation/removal team. An Operative who will have successfully undergone an approved training course, completed the competency assessment and been issued with a registration card by Lantra. (Rules on the employment of unregistered traffic management Operatives are contained in section of this Sector Schemes document.) An unregistered Operative who works under the control of a Traffic Management Foreman/LTMO and is directly involved with the installation, maintenance or removal of the Static Temporary Traffic Management measures. Only one unregistered Operative shall be allowed per gang, all other Operatives must be qualified and registered as appropriate to their role and level of responsibility. A person registered by Lantra and appointed by the principal contractor to make all necessary arrangements for traffic safety and control (See SHW Clause ) A card provided by Lantra on behalf of the Sector Scheme Committee denoting the holder of the card has completed training and assessment and has been signed off as qualified to undertake works as detailed on the card. A certificate provided by Lantra on behalf of the Sector Scheme Committee denoting the holder of the certificate has completed training ONLY and is working towards full qualification NB the holder can only work as a trainee within gang whilst working towards full qualification. Page 11 of 60

12 UKAS United Kingdom Accreditation Service or any equivalent International Accreditation Forum (IAF) Multi-Lateral Agreement (MLA) signatory with a scope which includes this Sector Scheme. * The roles of Technical Officer and Organization s Manager may be combined on some contracts. ** A separate traffic management Foreman/LTMO will be required where Static Temporary Traffic Management measures are installed on two separate carriageways. The ratio of registered traffic management Foreman/LTMO to Operatives shall be in accordance with Clause 6.2.2(iv) (08/10) Abbreviations CB CSCS IPV LTMO NHSS SSAC SSD TMF TMO TTM TSCO Certification Body Construction Skills Certification Scheme Impact Protection Vehicle Lead Traffic Management Operative National Highway Sector Schemes Sector Schemes Advisory Committee Sector Schemes Document Traffic Management Foreman Traffic Management Operative Temporary Traffic Management Traffic Safety & Control Officer Note: The terms and definitions given in BS EN ISO 9001 remain applicable. Page 12 of 60

13 4. to 8 QUALITY MANAGEMENT SYSTEM REQUIREMENTS (12/09) Introduction This document needs to be read in conjunction with the ISO 9001:2008 requirements augmented by the following supplementary requirements. Clause/Paragraph numbers in this section reference appropriate paragraphs of BS EN ISO 9001:2008. Where no specific interpretation is recorded under a heading this means that it is not considered necessary to provide an interpretation for that clause. The interpretations given below are to assist in the clarification of the ISO 9000 text for the relevant activity, no inference should be made that ISO 9001 requirements are diluted or deleted because of this interpretation. 4 Quality Management System 4.1 (12/09) General requirements The Organization shall operate a quality management system to BS EN ISO 9001:2008 and this schedule. (07/12) The Organization shall record their registration to this Sector Scheme on the Schedule of Suppliers website immediately following confirmation of their accreditation to the Sector Scheme(s) from the certification body and thereafter annually. 4.2 Documentation requirements General The Organization shall submit a Quality Plan or alternative document as defined in the Contract Specification for acceptance or approval by the Client, as appropriate, prior to commencement of work. (See Appendix A) (07/12) The Organization shall have in place auditable processes to identify publication of relevant new documents/standards and implementation requirements (See Appendix B, note 2) Quality manual No specific interpretation Control of documents No specific interpretation Control of records As part of the Organization s procedures for control of records, the following contract specific documents are typically required to be controlled: 1. Correspondence 2. Delivery notes and certification where required (eg traffic delineators) Page 13 of 60

14 3. Training records/certificates 4. Contract documentation and customer order 5. Instructions to site staff 6. Where appropriate, location and identification of underground and overground services and structures and name, address, telephone numbers of persons responsible for them 7. Methods to ensure the Organization obtains all amendments to the documents listed in Appendix B where appropriate to the scope of registration. In addition to the Organization s own records, the following contract specific records shall typically be kept: 8. Contract Specification and any variations 9. Purchase orders 10. Instructions to site staff 11. Written complaints 12. Experience, training and registration record of all personnel 13. Static Temporary Traffic Management layout records and period in operation (separate report for each layout) 14. Details of materials used - (eg equipment list) 15. Details of any accidents and near misses (known to the Organization) in or adjacent to the provision of the Static Temporary Traffic Management measures and report as required in the contract. 16. Experience, training and registration record of all personnel. Records shall be kept for a minimum of 6 years. 5 Management Responsibility 5.1 Management commitment No specific interpretation 5.2 (12/09) Customer focus (07/12) Processes for determining client requirements shall consider the interests of the Client and the product end users, for example, the general public / travelling public, and shall be mindful of the Client s interaction with the end users. This will include processes to minimise disruption to traffic. 5.3 (12/09) Quality policy 5.4 Planning The company quality policy statement shall require a statement of commitment to this Sector Schemes. No specific interpretation 5.5 Responsibility, authority and communication No specific interpretation Page 14 of 60

15 5.6 Management review General The Organization shall review the Quality Management System at least once a year to ensure its continuing suitability and effectiveness to conform to this Sector Scheme Review Input No specific interpretation Review Output No specific interpretation 6 Resource management 6.1 Provision of resources (07/12) Resources provided for Temporary Traffic Management shall be adequate to ensure safe working practices and minimum disruption. 6.2 Human resources General The training and assessment of Operatives required by this Scheme is aimed primarily at technical competence in Temporary Traffic Management. It is intended to provide awareness to carry out work in a safe manner however it remains the responsibility of the Organization to determine and implement safe systems of work Competence, awareness and training (i) Route to Registration (08/10) Unregistered TMO shall at all times be supervised by a registered TMO on a one to one basis. Whilst they are supervised this experience should include practical application of installing, maintaining and removing Static Temporary Traffic Management schemes and shall be recorded as part of their training records. Unregistered TMO shall attend relevant TTM training within 6 months of starting employment. Unregistered Static Temporary Traffic Management personnel working on motorways and high speed dual carriageways will need to be trained and assessed in accordance with the training and assessment programme. (12/14) Note: The committee is developing a Temporary Traffic Management Basic Course (TTMBC) which is expected to be available from April The course is applicable to new entrants into the industry and should be undertaken as part of the induction training into the industry Simultaneously, the TMO qualification is also being reviewed and upgraded. Please note the following: Candidates shall have attended the one day theory course within 6 months of starting their TTM employment. On successful completion candidates will receive a certificate which is valid for 2 years. A valid certificate shall be maintained by the candidate at all times. Page 15 of 60

16 Assessments must commence within 3 months of starting their TTM employment All assessments must be completed within two years from the start of their initial assessment. Assessment of Candidates An assessor cannot be a member in a gang when assessing. They are either there to assess a trainee or there as part of the gang. They cannot do both at the same time. An assessor can only assess one trainee at a time. If two trainees are to be assessed the required ratios in the gang should be maintained at all times, the minimum requirements being... o o for a 2 man gang - 12A Foreman or LTMO plus one trainee for a 3 man gang - 12A Foreman or LTMO plus 12A/B Operative plus one trainee. The trainee not being assessed must not form part of the gang and will remain in a safe location (which has been risk assessed). Only when the first trainee s assessments have been completed will the trainees change over and the first trainee will remain in a safe location. Application for the TMO Registration Card It is the training/assessment centre s responsibility to ensure that the theory certificate remains valid during the candidate s assessments. It is the training/assessment centre s responsibility to apply for the candidate s registration card following final successful assessments. On receipt of the paperwork Lantra on behalf of the Sector Scheme Committee will issue the candidate with a TMO registration card which is valid for 5 years. The candidate is then qualified to work as an active member of a gang. (08/10) Registered TMOs shall maintain their registration cards by attending a refresher training course in the six month period prior to the expiry date on their card. (12/09) Registered TMOs who wish to register as a LTMO and/or TMF will have successfully completed the TMOs training and assessment programme, have been assessed on the appropriate Static Temporary Traffic Management LTMO/TMF training (2 day off the job Static Temporary Traffic Management LTMO/TMF course see Appendix C) and previously have had at least one year s recorded experience of setting up Static Temporary Traffic Management measures. They shall control no more than five Registered TMOs or four registered and one unregistered Operative each. (12/09) The Technical Officer will have at least two year's recorded experience of appropriate Static Temporary Traffic Management measures. Page 16 of 60

17 (ii) Registration scheme Details of training programmes approved by the SSACTM are listed in Appendix C of this SSD. All TMO, LTMO and TMF are required to be trained and assessed, they shall attend and pass the relevant training course and assessment criteria approved by the Sector Scheme Committee and administered by Lantra. (08/10) Details of training and assessment programmes for Impact Protection Vehicles approved by the 12A/12B and 12C advisory committees are listed in Appendix C of this SSD. Details of training and competency route for qualification as a TSCO are listed in Appendix C (iii) (08/10) TTM certificates TTM certificates are issued as evidence that the holder has attended an appropriate training course. Certificates can also be used for continued professional development by attendees who are not active TTM gang members. Certificates do not provide proof of competency. (iv) (12/09) Registration cards A Static Temporary Traffic Management Registration Card is issued to all traffic management personnel, when they have successfully completed an approved training and assessment programme (see Appendix C). The Static Temporary Traffic Management Registration Card will define the type of Static Temporary Traffic Management the holder has been trained to undertake and the degree of responsibility that the holder can normally accept. It shall not be valid for any Static Temporary Traffic Management that is not defined. The card will be valid for a period of 5 years (inclusive of a 6 month renewal period). TMO, LTMO, TMF, IPV Drivers & TSCO who have successfully completed the approved training and assessment programme shall carry their registration card as identification and confirmation of their competency whenever they are working on Temporary Traffic Management schemes. (v) (12/09) Renewal of registration cards Holders of registration cards shall re-accredit within the designated period by attending and successfully completing the appropriate refresher training course before a new Registration Card is issued. (12/09) Time frame for refresher training, not sooner than 6 months prior to expiry date Reaccreditation after expiry shall be subject to attendance of the full training course appropriate to registration eg one day for a registered TMO or two days for the TMF/LTMO/TSCO (see Appendix C for details). Refresher training for holders of IPV Driver cards is the half day theory course with end of course test paper. Page 17 of 60

18 (vi) (08/10) Record of practical experience The Organization shall create and maintain a record of practical TTM experience for each TMO, LTMO and TMF employed or subcontracted. The record shall include details of the manner in which the individual has obtained practical experience appropriate to their qualification. This will apply to any employed or subcontracted IPV Drivers and/or TSCO (if appropriate) A sample register is given in Appendix D. This information should be retained with the record of practical Temporary Traffic Management experience. The Organization shall provide up to date copies of the record of practical Temporary Traffic Management experience to each of the Temporary Traffic Management personnel for their retention The issue of a new or renewed registration card shall be recorded and added to the register by the Organization. The Organization shall ensure that all Technical Officers, LTMOs and TMF have a working knowledge of the relevant parts of the documents listed in Appendix B of this schedule. (vii) (08/10)(12/14) Gang structure Each gang shall be lead by an appropriately registered LTMO or TMF who is an active member of the gang. No gang shall have more than one unregistered Operative. (12/14) Reference IAN 115/08 Exceptionally, a relaxation may be applied to the general rule above in respect of personnel competency requirements for a medium duration Hard Shoulder Closure detailed in IAN 115/08 Figure 1. In this instance only, the minimum competency requirement deemed necessary for installing, maintaining & removing the signs and cones on the hard shoulder is a Traffic Management Operative (TMO), who is an active member of the gang. (viii) (08/10) Registered traffic management personnel (07/12) A traffic management company shall maintain a minimum complement of 8 accredited Static Temporary Traffic Management personnel to meet the 12A requirements of this scheme, which shall include 2 TMFs. A minimum complement of 6 accredited Static Temporary Traffic Management personnel is required to meet the 12B requirements of this scheme, which shall include 2 LTMOs. The Organization shall ensure that any Static Temporary Traffic Management Operative engaged from a labour only supply agency is appropriately qualified and card carrying for the work activities they are undertaking. 6.3 Infrastructure (07/12) The Organization shall determine, provide and maintain sufficient supporting services which include those required for temporary traffic signs and automated systems. 6.4 Work environment (07/12) The work of installing, maintaining and removing Temporary Traffic Management measures, if not managed effectively, can be extremely hazardous the requirements of which are covered by sections of this document. Page 18 of 60

19 (07/12) A risk assessment shall be carried out for the specific site by the Organizations This risk assessment should not be confused with the TTM control assessment required to determine the nature of the Temporary Traffic Management measures required to ensure safe working areas for carrying out the works. 7 Planning and product realization 7.1 Planning of product realization The Quality Plan shall as a minimum address the topics listed in Appendix A of this schedule supplemented by contract specific information. The Quality Plan should not be considered in isolation. An integrated approach should be taken which links the Quality Plan, Environmental Plan, Sustainability Plan and the Health and Safety Plan together. Management of the service as a whole is reliant on quality and hence the contract and the quality element cannot be separated, as one cannot function without the other. The Quality Plan describes the management strategy that sets clear and sustainable performance objectives, delegates responsibility and establishes lines of communication. The topics are in BS EN ISO for the content of a Quality Plan and this document; in particular reference should be made to Appendix A of this document and Appendix H of the SHW. The Quality plan may be a largely standard document as indicated in Appendix A of this schedule supplemented by contract specific information. (07/12) NB: Client duties under CDM 2007 require the provision of known information and cooperation and coordination with the principal/main contractor. 7.2 Customer related processes Determination of requirements related to the product (07/12) Safe working methods shall be documented and any deviation from these methods should be agreed with the Client. (07/12) A copy of the risk assessment shall be available on site for inspection by the Client s representative. (07/12) (12/14) A Temporary Traffic Management installation shall be inspected and recorded by a TMF or LTMO, as appropriate, in accordance with the quality plan frequency during the on-site working hours. Organizations shall include in their quality plan arrangements for out of working hours inspections, as identified and required by the site location. Where the relaxation in respect of personnel competency requirements for a medium duration Hard Shoulder Closure detailed in IAN 115/08 Figure 1 is applied, records shall be made by the TMO Review of requirements relating to the product (i) (ii) The Contract Specification shall not be changed without written approval from the Client. The processes for review and determination of requirements shall require the Organization to verify with the customer that the order placed meets the technical requirements included in the Client's Contract Specification. Page 19 of 60

20 (iii) (iv) Although not necessarily responsible for the design, the Technical Officer shall, prior to commencement of the Static Temporary Traffic Management, check the practicality of the proposed measures. This shall include liaison with third parties, in particular the Highway Authority, the Client/Customer and the Police. Where irregularities or inconsistencies with the specification or for reasons of health and safety or for other reasons are encountered these shall be brought to the attention of the Customer/Client for resolution. Matters of a significant nature, which arise during the determination and review of requirements shall be considered during the management review and incorporated as necessary into the quality management system. (12/09) Customer communication (07/12) The Organization shall have a process in place to record their registration to this Sector Scheme on the Schedule of Suppliers website immediately following confirmation of their accreditation to the Sector Scheme from the Certification Body and thereafter annually. 7.3 Design and development Design and development planning Where Static Temporary Traffic Management system design or development is undertaken the Quality Plan will identify the personnel involved with their qualifications/experience appropriate for Static Temporary Traffic Management design. This shall include those involved with design verification and approval. Note: Reference shall be made to Guidance for Safer Temporary Traffic Management when planning Static Temporary Traffic Management arrangements Design and development inputs (i) (ii) The design process shall include liaison with the highway authority and the police as appropriate. This shall cover topics such as timing of operations, taper positions, Police involvement, special signing and co-ordination with other works. This liaison may be included with design review processes. Records of design inputs shall identify sources of information such as traffic flows and carriageway widths Design and Development Outputs No specific interpretation Design and Development Review No specific interpretation Design and Development Verification No specific interpretation Page 20 of 60

21 7.3.6 Design and Development Validation No specific interpretation Control of Design and Development Changes No specific interpretation 7.4 Purchasing The Organization shall establish processes to ensure that all materials conform to the Contract Specification. All copies of certification to verify this shall, on request, be passed to the Client. 7.5 Production and service provision Control of production and service provision (i) (ii) (iii) (iv) The Organization shall produce a method statement for the installation, maintenance and removal of Static Temporary Traffic Management arrangements. Where required, the method statement shall be submitted to the Customer for acceptance and to the Client's representative for acceptance or approval as appropriate. The Organization shall have access to and a working knowledge of the relevant documents listed in Appendix B of this schedule together with the Contract Specification. (12/14) The Organisation shall appoint a LTMO or TMF as appropriate who shall be responsible for the installation, maintenance and removal of the static Temporary Traffic Management measures and shall be an active member of the installation/removal team. This requirement will not apply where the relaxation in respect of personnel competency requirements for a medium duration Hard Shoulder Closure detailed in IAN 115/08 Figure 1 is applied. For works covered by 12A installation general maintenance shall be carried out by a minimum of two traffic management personnel working together (as a minimum one of the TMO shall be registered). All equipment must be maintained in the proper position and kept clean. Damaged equipment must be replaced. (07/12) The appointed LTMO or TMF shall be included in the Organization's Contract Specific Quality Plan as having the responsibility, training and experience to manage Temporary Traffic Management situations as appropriate to meet the requirements of the Contract Specification. (07/12) A LTMO/TMF/TMO as appropriate to the scheme must be contactable at all times. (This information shall be included in the Organizations Quality Plan) (v) The Organization may be required under the contract to report to the Customer on unexpected interruption to traffic flow, accidents or other incidents, and if appropriate to their role, recommend corrective actions for consideration Validation of processes for production and service provision (07/12) Works orders, risk assessment and Temporary Traffic Management plans for the installation, maintenance and removal of the Temporary Traffic Management measures shall be agreed by the Organization and Client and retained for 6 years, They will also be submitted Page 21 of 60

22 to the Client if requested. (12/14) Daily certificates/reports, signed by the LTMO, or TMF, or Technical Officer, (or by a TMO where the relaxation in respect of personnel competency requirements for a medium duration Hard Shoulder Closure detailed in IAN 115/08 Figure 1 is applied), shall be retained, and submitted to the Customer if required, for the Installation, Maintenance and Removal of the static Temporary Traffic Management measures Identification and traceability (07/12 There shall be an auditable process of document retention which can be clearly identified and traced Customer property The Quality Management System shall include a process to be applied where material is supplied by the Customer or the Client if this is identified in the Contract Specification. For example, this may include the use of traffic signs Preservation of product Systems shall be in place to inspect and maintain all goods returned from site before their use on a subsequent contract. Manufacturers recommend the regular inspection of IPV equipment, by a competent person. 7.6 Control of monitoring and measuring devices No specific interpretation 8 Measurement, analysis and improvement 8.1 General No specific interpretation 8.2 Monitoring and measurement Customer satisfaction No specific interpretation Internal audits Internal audits of the quality management system against this SSD shall include at least two site visits a year Monitoring and measurement of processes No specific interpretation Monitoring and measurement of product No specific interpretation Page 22 of 60

23 8.3 Control of non-conforming product Non-conforming component parts (that is a sign or a cone/delineator) and schemes shall not be accepted unless written approval has been received from the Client. 8.4 Analysis of data No specific interpretation 8.5 Improvement Continual improvement (07/12) The corrective and preventative action processes shall include analysis of incidents and occurrences. Consideration should be given to accident statistics and near miss reporting Corrective action No specific interpretation Preventive action As part of the procedures for preventive action, the Organization shall include processes to ensure that the minimum number of qualified Traffic Management Operatives is appropriately maintained. Page 23 of 60

24 APPENDIX A: REQUIREMENTS FOR QUALITY PLANS 1. General Requirements 1.1 Definition of the product to be provided. 1.2 The structure of the Organization describing the line of command and stating the names of the Organization s Manager responsible for the contracted work, the Technical Officer and LTMO, TMF. 1.3 Identification of the relevant parts of the Organization s quality manual relevant to the product or service being provided.* 1.4 The control of personnel selection including special requirements for skilled personnel eg training of site staff.* 1.5 Programme for submission of method statements and for the installation and removal of Static Temporary Traffic Management measures. 1.6 The Customer's nominated Quality Manager, Project Manager and/or other representatives through whom communication is to be made throughout the contract. 1.7 Details of personnel responsible for system design, where appropriate. 2 Contract Specific Statements Contract specific statements are required for the following: 2.1 Liaison with the Police, Clients representatives and the Highway Authority. 2.2 Submission for examination by the Client's representative of certification body's certificates of registration for conformity against this scheme, the Operatives' LTMO s and Foremen's registration cards and training certificates and the register of training and registration of Operatives and Foremen employed by the company. 2.3 Receipt and examination of certificates of registration and test results for materials used.* 2.4 Storage, handling and installation on site including maintenance and spares.* 2.5 Details and control of records.* 2.6 Method statements for installation, maintenance and removal of Static Temporary Traffic Management measures including any modification or changes to the installation/layout during the currency of the works; detailed drawing(s) to be supplied if required in the Contract Specification. The statement will necessarily include inspection checks to validate that the installation has been correctly installed and that signage is in accordance with the drawings and specification. 2.7 Control of non-conforming product.* * Copies of the Organization s general procedures covering these items shall be made available for the examination by the Client's representative, and copies provided when requested. Note: Reference should also be made to Sample Appendix 1/24 in the Notes for Guidance on the Specification for Highway Works where this is incorporated into the main Contract. Page 24 of 60

25 (12/14) APPENDIX B: REFERENCE DOCUMENTS AND BIBLIOGRAPHY Introduction The listing is not comprehensive; other documents may be required to fulfil the requirements of the contract. Organizations shall ensure that they have a working knowledge and access to all the documents including amendments unless stated otherwise in the specification. (07/12) The list of standards and documents below are date specific, however, the Organization shall have procedures in place to ensure that the latest version is always available. Organizations should be aware that utilisation of internet search engines may result in out of date references being identified/called up. a) Reference Documents Reference Documents relevant to this Sector Schemes at the date of issue are given below: 1 BS EN ISO 9000:2005 Quality Management Systems Fundamentals and Vocabulary (BSI Standards) 2. BS EN ISO 9001:2008 Quality Management System Requirements (BSI Standards) 3. BS EN ISO 9004:2009 Quality Management Systems Managing for the sustained success of an Organization. A quality management approach (BSI Standards) 4. Traffic Signs Manual Chapter 8 - Traffic Safety Measures and Signs for Road Works and Temporary Situations. Part 1 Design (The Stationery Office) ( 5. Traffic Signs Manual Chapter 8 - Traffic Safety Measures and Signs for Road Works and Temporary Situations. Part 2 Operations (The Stationery Office) ( (See note 2 below) 6. Traffic Signs Regulations and General Directions, (The Stationery Office) ( ( 7 Safety at Street Works and Road Works A Code of Practice (DfT/The Stationery Office) b) Bibliography 1. Manual of Contract Documents for Highway Works: Volume 1* Specification for Highway Works (SHW), and amendments Series 000 Introduction Series 100 Preliminaries Series 1200 Traffic Signs Series 1400 Electrical Work for Road Lighting and Traffic Signs (See note 2 below) Page 25 of 60

26 2. Manual of Contract Documents for Highway Works - Volume 2* Notes for Guidance on the Specification for Highway Works (NGSHW), and amendments Series NG000 Introduction Series NG100 Preliminaries Series NG1200 Traffic Signs Series NG1400 Electrical Work for Road Lighting and Traffic Signs (See note 2 below) 3. Design Manual for Roads and Bridges (The Stationery Office) (See notes 2 and 3 below) 4. Working Drawings for Traffic Sign Design and Manufacture - Volume 3 (DOT/The Stationery Office) 5 Notes for Guidance for Temporary Traffic Management - (TMCA) 6. British Standards (and amendments) 6.1 BS 8442 Miscellaneous road traffic signs and devices. Requirements and test methods. 6.2 BS Part 3 Hot-applied thermoplastic road marking materials. Specification for application of material to road surfaces. 6.3 BS EN 471 Specification for High Visibility Reflective Clothing. 6.4 BS EN 1436 Road marking materials. Road marking performance for road users. 6.5 BS EN Road marking materials. Retro-reflecting road studs. Initial performance requirements. 6.6 BS EN Road marking materials. Retro-reflecting road studs. Road test performance specifications. 6.7 BS EN 1824 Road marking materials. Road trials. 6.8 BS EN 1871 Road marking materials. Paint, thermoplastic and cold plastic materials. Specifications BS EN Traffic control equipment. Warning and safety light devices BS EN Fixed vertical road traffic signs Part 1: fixed signs BS EN Vertical road signs. Portable deformable warning devices and delineators. Portable road traffic signs. Cones and cylinders. Internet 7 Guidance for safer Temporary Traffic Management - (HA, CSS and HSE). ( Page 26 of 60

27 8. Sector Scheme Document for Mobile Lane Closure Traffic Management on Motorways and other Dual Carriageways, Scheme 12C. ( 9. Sector Scheme Document for Installing, Maintaining and Removing Temporary Traffic Management on Rural and Urban Roads, Scheme 12D ( 10. Temporary Road Markings: Working Group Findings ( 11. Crossing high-speed roads on foot during Temporary Traffic Management works (HSE Construction Information Sheet No 53) 12. (12/09) IAN115 Hard Shoulder Working (12/09) A guide to periodic training for employers and training providers to the road passenger and road freight industries RSDA/CSS Code of Practice for Signing at Surface Dressing Sites Note 1: Note 2: The Organization shall use the current reference document and British Standards unless stated otherwise in the Contract Specification. (07/12) The Highways Agency may issue Interim Advice Notes (IANs) as a prelude to inclusion in the MCHW (Vol 1 and 2), the DMRB and/or Chapter 8. Organizations must have auditable processes in place to identify when these documents are issued and their implementation date(s). An index of Interim Advice Notes (IANS) is available on the internet ( notable IANS are; IAN 115 Hard Shoulder Working IAN 150 Temporary Traffic Management Signs Simplification - guidance at road works using relaxation layout traffic management and IAN 163 Alternative Entry Taper at relaxation scheme Temporary Traffic Management on high speed roads. Note 3 The Design Manual for Roads and Bridges contains a number of volumes relating to a number of topics, many of which do not impact on Temporary Traffic Management. The Organization will need to be aware of those that may impact on Temporary Traffic Management operations, * Amendments are made to MCHW volumes 1 and 2 normally on a quarterly basis. Organizations shall ensure that they have copies of all amendments, including up to date copies of the latest amendments, such information is available by calling the Highways Agency s information line Page 27 of 60

28 (07/12) APPENDIX C: TRAINING AND HEALTH AND SAFETY FOR 12A/12B TEMPORARY TRAFFIC MANAGEMENT 1. Training & Competency for 12A/12B Static Temporary Traffic Management Training courses are available as follows: 12A/12B one day off the job Operative course 12A/12B Operative refresher training course 12A two day off the job Foreman s course (*see notes below) 12A Foreman refresher training course (12/09) 12B two day off the job lead traffic management Operative course (12/09) 12B one day off the job lead traffic management Operative refresher course Impact Protection Vehicle driver (12/09) Traffic Safety and Control Officer (TSCO) Card categories subject to suitable qualification are available as follows: 12A/12B Operative 12A/12B Operative non driver 12A Foreman* 12A Foreman non driver* (12/09) 12B lead traffic management Operative** (12/09) 12B lead traffic management Operative non driver** IPV live lanes IPV non live lanes Traffic Safety and Control Officer (TSCO) (***see notes below) (12/09) Operatives must attend and successfully complete the 12A/12B one day off the job Operative training course prior to completion of their logbook. The logbook covers a range of activities, each of which is assessed on a number of separate occasions. Operatives will have completed their logbook assessments within 2 years from their first assessment. When the logbook is successfully completed, the Operative will be registered and receive a skills identity registration card from Lantra. To be registered as Traffic Management Foreman candidates must qualify as an Operative (as detailed above) and also attend the two day Traffic Management Foreman training course. *12A Registered Foreman are also able to supervise as a 12B Registered Lead Traffic Management Operative. (12/09) **To be registered as Lead Traffic Management Operative candidates must qualify as an Operative (as detailed above) and also attend the 2 day Lead Traffic Management Operative training course. 12B Registered Lead Traffic Management Operatives can only supervise 12B installations. ***Traffic Safety and Control Officer (TSCO) must hold the following before a registration card can be issued: (12/09) 12A Foreman Certificate (12/09) TSCO Certificate (12/09) First Aid at Work Certificate (12/09) Health and Safety Certificate i.e. 1 day IOSH, as minimum. Page 28 of 60

29 (12/09) Information Organizations and Operatives should know with regard to training and assessment in Static Temporary Traffic Management All candidates must have attended the one-day off the job-training course within 6 months of starting employment within the Static Temporary Traffic Management industry. Unqualified candidates must be supervised by a qualified member of the gang at all times on a one to one basis, with one unqualified person to every five qualified people operating in the gang including the Foreman. A period of at least two weeks between successful/unsuccessful assessments must be observed. The object is to observe competence over a period of time to ensure consistency so that the tasks become part of an Operative s every day routine. As a guideline the average time taken from start to completion of the logbook is three months but no more than two years. Only trained assessors who are approved and registered with Lantra can complete and sign off the assessments in the logbook. (12/09) For 12A/12B the Highways Agency have advised that Static Temporary Traffic Management cannot be carried out for assessment purposes only on the strategy road network ie must be conducted during live works including maintenance. 2. (12/09) TRAINING AND COMPETENCY REQUIREMENTS FOR IMPACT PROTECTION VEHICLE DRIVERS (IPV) FOR SINGLE VEHICLE WORKS The following clarifies training for Impact Protection Vehicle (IPV) drivers for single vehicle works only. Training requirements IPV Training/Assessment Course IPV training course Additional Training/Assessment Requirements Competent to operate IPV IPV on Hard Shoulder only (Non Live Lanes) No other 12A, 12B & 12C training and assessment Yes No Successfully completed the 12A/12B training and assessment* Successfully qualified as a 12C Operative Successfully qualified as a 12A/12B* & 12C Operative Successfully qualified as Yes Yes a 12C Supervisor Successfully qualified as a 12C Supervisor** Yes Yes Note: Yes Yes Yes 12A/12B/C IPV Driver only (Live Lanes) Where yes is stated on the above matrix suitably qualified Operatives will receive a skills registration card issued by Lantra showing their qualification as appropriate to operate on; Yes No Yes non live lanes only (hard shoulders) or live lanes only (driving IPV on 12A/12B works) or non live and live lanes (hard shoulders and driving IPV on 12A/12B works) (12/09) *Candidates must have completed Unit 3 of the 12A/12B Logbook (12/09) **12C Supervisors do not need to attend the IPV training course as the 12C Supervisors qualification means they can drive a IPV on hard shoulders and live lanes. Page 29 of 60

30 (12/09) IPV qualification alone applies only to 12A/12B operations and not to 12C operations. 3. Training and competency requirements for working on rural and urban roads inclusive of dual carriageways under 40mph (NHSS12D) (12/09) Refer to Appendix C of the NHSS12D document on the UKAS website for details of the training and competency requirements. 4. Health and Safety Although the training course includes an element of training for health and safety, Organizations are reminded of their legal requirements to provide health and safety training for each employee in accordance with the health and safety at work etc act The training and assessment of Operatives required by this scheme is aimed primarily at technical competence for Static Temporary Traffic Management. It is intended to provide awareness to carry out work in a safe manner; however, it remains the responsibility of the Organization to determine and implement safe systems of work. 5. Lantra/Construction Skills Certification Scheme (CSCS) Static Temporary Traffic Management Cards for 12A/12B Static Temporary Traffic Management The NHSS skills card is issued in accordance with this Sector Scheme document and the Lantra centre specification. A joint Lantra/CSCS card for 12A/12B Static Temporary Traffic Management is available for companies who require a CSCS card to work on sites where there is a requirement for CSCS cards. This card is issued in addition to the card issued by Lantra and will only be issued to Operatives who are qualified to the training and competencies in Sector Schemes 12A/12B or who are working to completion. In additional Operatives will need to complete the Highways Touch Screen Test before applying for the Lantra/CSCS card. If you are required to hold a CSCS card in addition to the card issued by Lantra please contact Lantra for an application pack. 6. (12/09) Construction Skills Register (CSR) Northern Ireland ONLY In Northern Ireland CSR Cards are used instead of CSCS cards further details are available from: Construction Employers Federation Ltd 143 Malone Road Belfast BT9 6SU 7. (12/09) Contact Information For further details on the above training route and a full list of training and assessment assessments please contact: Lantra, Lantra House, Stoneleigh Park, Coventry, Warwickshire, CV8 2LG Tel: (Customer Service Team) Fax: sector.schemes@lantra-awards.co.uk Page 30 of 60

31 (12/09) APPENDIX C1 SAMPLE CERTIFICATES AND SKILLS CARDS C1A Sample of Certificate Below is a sample of the certificate issued to candidates on successful completion of the Operatives and Supervisors training courses. NB: These certificates are only issued as confirmation of successful completion of the training element of the 12A/12B qualification. The candidate must successfully complete the assessments in the logbook and hold a card issued by Lantra which confirms they are fully qualified in accordance with this Sector Schemes. The certificates are only valid for two years from date of issue. Page 31 of 60

32 (12/09) C1B Sample of Skills Cards Below is a sample of the card issued to candidates on successful completion of the 12A/12B qualification. The holder of this card has completed both the training and assessment parts required to be recognised as a skilled worker. (Old versions) (New version) Page 32 of 60

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