Future Work Skills 2020

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1 Future Work Skills 2020

2 Dr. Tracey Wilen-Daugenti Apollo Research Institute Vice President and Managing Director Stanford University Visiting Scholar

3 Purpose Identify key work skills needed in the next 10 years Methodology 1. Reviewed foundational forecasts and annual ten year forecast 2. Facilitated expert workshop 2010 University of Phoenix, Inc. All rights reserved. 3. Analyzed and filtered data to identify six key drivers and 10 skill areas that will be most relevant to the workforce of the future 3

4 Future Work Skills 2020 Results 6 Drivers of Change Extreme Longevity The Elderly Sub-Population Old-Old 85+ Age 100 will be the new normal People will work longer Education and skills required Young- Old Old Source: U.S. Census Bureau

5 Future Work Skills 2020 Results 6 Drivers of Change Rise of Smart Machines and Systems Robot Density per 10,000 Manufacturing Workers Smart Machines replace rote tasks Robots increase precision Robots save lives Source: ieee Spectrum

6 Future Work Skills 2020 Results 6 Drivers of Change Computational World Sensors Processing power Data

7 Future Work Skills 2020 Results 6 Drivers of Change New Media Ecology Click to access link CNN Holography News Show Multimedia Augmented virtual reality Requires new media literacy Click to access link epaper Newspaper

8 Future Work Skills 2020 Results 6 Drivers of Change Superstructed Organizations Social technologies New forms of production New value creation

9 Future Work Skills 2020 Results 6 Drivers of Change Globally-connected World Global business Virtual teams Cultural fluency

10 Future Work Skills 2020 Ten Work Skills for the Future

11 Future Work Skills 2020 Ten Work Skills for the Future Sense-Making Smart machine replace rote New skills are required Interpretation Definition: Ability to determine the deeper meaning or significance of what is being expressed

12 Future Work Skills 2020 Ten Work Skills for the Future Social Intelligence Social Skills Sense cues and signals Awareness Trust Definition Ability to determine the deeper meaning or significance of what is being said

13 Future Work Skills 2020 Ten Work Skills for the Future Novel and Adaptive Thinking Rapid changes Unexpected events Think under pressure On the spot creativity Definition Proficiency at thinking and coming up with solutions and responses beyond that which is rote or rulebased

14 Future Work Skills 2020 Ten Work Skills for the Future Cross Cultural Competency Definition Ability to operate in different cultural setting Global adaptability Cross cultural fluency Adapt to differences

15 Future Work Skills 2020 Ten Work Skills for the Future Computational Thinking Data explosion Making sense of data Computing data Definition Ability to translate vast amounts of data into abstract concepts and to understand data-based reasoning

16 Future Work Skills 2020 Ten Work Skills for the Future New Media Literacy Click to access link Definition Ability to critically assess and develop content that uses new media forms, and to leverage these media for persuasive Click to access link communication Games & Higher Education M Learning M-Learning

17 Future Work Skills 2020 Ten Work Skills for the Future Transdisciplinarity Depth Breadth High level of skills Specialized Generalist Definition Literacy in and ability to understand concepts across multiple disciplines

18 Future Work Skills 2020 Ten Work Skills for the Future Design Mindset Change environment Change the brain Change behavior Definition Ability to represent and develop tasks and work processes for desired outcomes

19 Future Work Skills 2020 Ten Work Skills for the Future Cognitive Load Management Definition Ability to discriminate and filter data for importance and to understand how to maximize cognitive functioning using a variety of tools and techniques Data discrimination What data is important? Tools to filter data

20 Future Work Skills 2020 Ten Work Skills for the Future Virtual Collaboration Lead virtual teams Definition Influence over distance Create cohesiveness Ability to work productively, drive engagement and demonstrate presence as a member of a virtual team

21 Future Work Skills 2020 Stakeholders Individuals Educational institutions Business Policymakers Implications 21

22 Full research report available at University of Phoenix, Inc. "All rights reserved." 22

23 Future Work Skills 2020

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