Motivating Employees to a Winning Performance

Size: px
Start display at page:

Download "Motivating Employees to a Winning Performance"

Transcription

1 Motivating Employees to a Winning Performance Lynne Vu Principal Human Capital Consultant The Executive s Roadmap to Best-in-Class HR Strategy TriNet TriNet Group, Group, Inc. All Inc. rights All reserved. rights reserved. Reproduction Reproduction or distribution or in distribution whole or part in without whole express or part written without permission express is written prohibited. permission is prohibited. This proprietary communication has been prepared for This educational proprietary communication and information has purposes been prepared only. for The educational content and does information not provide purposes legal only. advice The or content legal does opinions not provide on any legal specific advice matters. or legal opinions Transmission any specific of this matters. information is not intended to create, and receipt Transmission of this information is not intended to create, and receipt does not constitute, an attorney-client relationship between TriNet and you. TriNet is not an insurance company, but does not constitute, an attorney-client relationship between TriNet and you. TriNet is not an insurance company, but rather is the single-employer sponsor of all of its health benefit plans. Nothing rather is the single-employer sponsor of all of its health benefit plans. Nothing contained herein constitutes an offer to sell, buy, or procure insurance. contained herein constitutes an offer to sell, buy, or procure insurance.

2 Welcome Jacqueline Breslin Director, HR Center of Expertise Based in San Leandro, CA More than 20 years experience in Human Resources Leads a team dedicated to compliance, workplace investigations and challenging employee relations issues Experience implementing and managing HR programs to include policy development, performance management, compensation, recruitment and retention, learning and development, coaching and M&A activity 12/20/2016 2

3 Meet Our Subject Matter Expert Lynne Vu Principal Human Capital Consultant Based in Los Angeles, CA SPHR Certified More than 20 years of experience in the design, development and implementation of human capital processes Partners with executives on human resources strategy, benefits, employee relations and compliance issues MBA with concentration in organizational development 12/20/2016 3

4 Agenda Creating a culture of trust Creating a culture of performance management Investing in and developing your employees Recognizing and rewarding talent Q & A 12/20/2016 4

5 Creating a Culture of Trust 12/20/2016 5

6 Creating a Culture of Trust Listen Be open to change Give employees freedom Don t punish failure Separate poor performers from performers who just need direction Establish and maintain integrity Build in accountability Ask for feedback and make it safe for people to be honest with you 12/20/2016 6

7 Creating a Culture of Performance Management Performance Management = Ongoing Daily Coaching Starts from the executive leadership team. Expectations and Goal Setting: what employees are trying to achieve and how they can succeed. Real-time and Continuous Feedback: gives the employee an opportunity to improve and ask for support if needed Employees want to be challenged and recognized Recognize that growth isn t always linear 12/20/2016 7

8 What Is Performance Management? Performance Management (PM) is a series of activities to ensure that goals are consistently being met in an effective and efficient manner. Set Expectations Establish Goals Ongoing Performance Communication Performance Improvement and Reward Data gathering, observation, and documentation Performance Meetings 12/20/2016 8

9 Performance Management We don t have time for all this!! 12/20/2016 9

10 Performance Management - WHY DO IT? Consequences of not creating a culture of trust and performance management Productivity declines Business opportunities lost Employee morale dips Top performers leave 12/20/

11 Investing in and Developing Your Employees 12/20/

12 Investing In and Developing Your Employees If you asked your employees, would they say that they have the opportunity to use their strengths at work: A. Consistently each and every day? B. Sometimes they have the opportunity to use their strengths at work? C.Never have the opportunity to use their strengths at work? 12/20/

13 Where to Begin First you need to assess where you are Identify, select and develop your key talent Who can you not afford to lose? Recognize and develop employees who are highly qualified for succession planning Allocate developmental opportunities and training resources based on those who have been identified as having unique skills and talent Then think about where you re going. What do you want to achieve? How will you measure success? 12/20/

14 Our People are our greatest asset In today s knowledge and service economy the value of an employee lies in their creativity, innovation and good judgment. Our people s strengths are our greatest asset! An organization shouldn t focus on people s strengths just to make them happier. It should also do so to make them better performers. 12/20/

15 Employee Engagement Those who do have the opportunity to focus on their strengths every day are: 6x as likely to be engaged in their job 3x as likely to report having an excellent quality of life 12/20/

16 Make Development a Priority Creative programs can be implemented to drive development and further invest in your employees Carefully planned orientation to the role and organization Coaching Interim and emergency assignments Stretch assignments Task force assignment Extracurricular activities E-Learning 12/20/

17 Recognizing and Rewarding Employees 12/20/

18 What is Employee Recognition? Employee recognition is the open acknowledgement or expressed appreciation of a person or team s efforts. Recognition is not the same for everyone. Think about what would be appreciated by the person being recognized. 12/20/

19 Why Recognition Is Important A recent study by the American Psychological Association confirms that the #1 reason employees leave their current job is because they feel unappreciated. Half of all employees who do not feel valued plan to look for another job in the next year Employees who feel valued have better physical and mental health, and higher levels of engagement, satisfaction and motivation 12/20/

20 Recognition Best Practices Offer employee reward options Identify what is meaningful to your employees Keep employee recognition fresh Recognize all levels of employees Make sure recognition is given consistently Keep it simple Make it timely 12/20/

21 Innovative Recognition Ideas Contests and games Flexible work hours Allow for telecommuting Rewards for using suggestion box items Assign employee a preferred parking space Create an award from peer nominations Throw a surprise party Group lunches and don t forget, the most inexpensive and effective way to recognize your employees is simply to say Thank You. 12/20/

22 Summary of Best Practices Be open to change Acknowledge that you may not know everything Give your employees opportunities to grow Allow employees to do work that can help them inspire others Talk to employees about what is going on in the organization Focus your programs on what your employees find to be important (ask them!) Money is not the top driving force for all employees Drive employee engagement by creating a culture of trust, performance management and recognition. 12/20/

23 About TriNet TriNet provides small and midsize businesses with a full-service HR solution so they can free themselves from the complexities of HR and focus on their goals. As their trusted HR business partner, TriNet assumes many of the responsibilities of being an employer and helps these companies contain HR costs, minimize employer-related risks and relieve the administrative burden of HR. TriNet offers bundled HR products tailored by industry and strategic HR services, resulting in a comprehensive and empowering solution. Learn more about TriNet at TriNet.com or call /20/

Top 10 HR Risks for Businesses and How to Avoid Them

Top 10 HR Risks for Businesses and How to Avoid Them Top 10 HR Risks for Businesses and How to Avoid Them The Executive's Roadmap to Best-in-Class HR Strategy 2014 TriNet Group, Inc. All rights reserved. Reproduction or distribution in whole or part without

More information

Courageous Conversations How to Communicate Effectively

Courageous Conversations How to Communicate Effectively Courageous Conversations How to Communicate Effectively Lynne Vu Principal Human Capital Consultant The Executive s Roadmap to Best-in-Class HR Strategy This proprietary communication has been prepared

More information

Termination Do s and Don ts

Termination Do s and Don ts Termination Do s and Don ts Shannon Latham & Hema Shinde HR Consultants The Executive s Roadmap to Best-in-Class HR Strategy 2016 TriNet Group, Inc. All rights reserved. Reproduction or distribution in

More information

Knowing Your Team s Strengths, Part 2

Knowing Your Team s Strengths, Part 2 Knowing Your Team s Strengths, Part 2 The Executive s Roadmap to Best-in-Class HR Strategy Gabriella Neubert, Liz Brashears, Monika Ethier Human Capital Services 2016 TriNet Group, Inc. All rights reserved.

More information

Courageous Conversations: How to Communicate Effectively

Courageous Conversations: How to Communicate Effectively Courageous Conversations: How to Communicate Effectively March 29, 2018 Lynne Vu, Principal Human Capital Consultant 2018 TriNet Group, Inc. All rights reserved. Reproduction or distribution in whole or

More information

How Startups Can Manage Benefit Costs

How Startups Can Manage Benefit Costs WHITE PAPER How Startups Can Manage Benefit Costs Get the Package You Need Without Breaking the Bank Seventy-five percent of U.S. workers consider a health plan to be the most important employee benefit

More information

GROWTH COMPANY S. Supporting Your. TriNet Strategic Services: EMPLOYEE ENGAGEMENT SURVEY TALENT ACQUISITION LEADERSHIP TRAINING CAREER TRANSITIONS

GROWTH COMPANY S. Supporting Your. TriNet Strategic Services: EMPLOYEE ENGAGEMENT SURVEY TALENT ACQUISITION LEADERSHIP TRAINING CAREER TRANSITIONS TriNet Strategic Services: Supporting Your COMPANY S GROWTH EMPLOYEE ENGAGEMENT SURVEY TALENT ACQUISITION LEADERSHIP TRAINING CAREER TRANSITIONS CORPORATE ETHICS PROGRAM TEAM ACCELERATOR COMPENSATION CONSULTING

More information

5 Ways to Manage the Rising Costs of Benefits

5 Ways to Manage the Rising Costs of Benefits WHITE PAPER 5 Ways to Manage the Rising Costs of Benefits How to Get the Package You Need Without Breaking the Bank Seventy-five percent of U.S. workers consider a health plan to be the most important

More information

Toolkit. The Core Characteristics of a Great Place to Work Supporting Framework and Tools. Author: Duncan Brodie

Toolkit. The Core Characteristics of a Great Place to Work Supporting Framework and Tools. Author: Duncan Brodie Toolkit The Core Characteristics of a Great Place to Work Supporting Framework and Tools Author: Duncan Brodie 01 About this document This framework has been designed based on the results of the literature

More information

The Boardroom DEVELOPING SALES LEADERS.

The Boardroom DEVELOPING SALES LEADERS. Developing Sales Leaders The Boardroom are a best practice sales and sales leadership Assessment and Development Programme, providing high value client-centric solutions to companies from all sectors across

More information

WHITE PAPER. How Startup Businesses Can Maximize Human Capital 10 Principles for building an effective human capital plan

WHITE PAPER. How Startup Businesses Can Maximize Human Capital 10 Principles for building an effective human capital plan WHITE PAPER How Startup Businesses Can Maximize Human Capital 10 Principles for building an effective human capital plan What is Human Capital? Your startup s competences, knowledge, and personality attributes

More information

GALLUP S PERSPECTIVE ON. Designing Your Organization s Employee Experience

GALLUP S PERSPECTIVE ON. Designing Your Organization s Employee Experience GALLUP S PERSPECTIVE ON Designing Your Organization s Employee Experience COPYRIGHT STANDARDS This document contains proprietary research, copyrighted and trademarked materials of Gallup, Inc. Accordingly,

More information

EMPLOYMENT LIFE CYCLE

EMPLOYMENT LIFE CYCLE Engaging and Retaining Employees through the EMPLOYMENT LIFE CYCLE Presented by: Shellie Haroski, SPHR, SHRM-SCP Assessing Engagement 1. List what works well to engage your employees 2. List areas of opportunity

More information

Twelve Habits of Highly Collaborative Organizations

Twelve Habits of Highly Collaborative Organizations less conflict, lower stress, an improved competitive advantage, a higher level of performance, and a healthier bottom line. Twelve Habits of Highly Collaborative Organizations 1. Lead by example. In highly

More information

Mid Year Trending HR Topics for 2016

Mid Year Trending HR Topics for 2016 Mid Year Trending HR Topics for 2016 The Executive's Roadmap to Best-in-Class HR Strategy 2015 TriNet Group, Inc. All rights reserved. Reproduction or distribution in whole or part without express written

More information

50 EMPLOYEE ENGAGEMENT. IDEAS and TIPS A LEADER S GUIDE TO EMPLOYEE ENGAGEMENT

50 EMPLOYEE ENGAGEMENT. IDEAS and TIPS A LEADER S GUIDE TO EMPLOYEE ENGAGEMENT 50 EMPLOYEE ENGAGEMENT IDEAS and TIPS A LEADER S GUIDE TO EMPLOYEE ENGAGEMENT ! 50 EMPLOYEE ENGAGEMENT IDEAS and TIPS: 50 EMPLOYEE ENGAGEMENT IDEAS AND TIPS 1 2 3 4 5 BE A BETTER BOSS! Immediate manager

More information

Leaders and Engagement

Leaders and Engagement Leaders and Engagement Presentation for NAREIT Ilene Gochman, Ph.D. Global Leader, Integrated Talent Management, Korn/Ferry International October 15, 2012 What s Your Experience with Engagement? 2 Agenda

More information

Executive Director Performance Review

Executive Director Performance Review Executive Director Performance Review Board Toolkit October 2012 The board s role in growing and developing the organization includes assessment of the Executive Director. The performance review process

More information

Entertainment Corporate Marketing Solutions White Paper. Using Rewards to Drive Employee Participation in Corporate Wellness Programs

Entertainment Corporate Marketing Solutions White Paper. Using Rewards to Drive Employee Participation in Corporate Wellness Programs Entertainment Corporate Marketing Solutions White Paper Using Rewards to Drive Employee Participation in Corporate Wellness Programs Introduction In the face of constantly rising health care costs, many

More information

COURSE CATALOG. vadoinc.net

COURSE CATALOG. vadoinc.net COURSE CATALOG 2018 vadoinc.net Welcome Welcome to the Vado 2018 Course Catalog. Vado provides any organization or learner numerous opportunities to build the skills needed to lead and manage others, as

More information

THE EMPLOYEE ENGAGEMENT METRICS EXPLAINED

THE EMPLOYEE ENGAGEMENT METRICS EXPLAINED THE 10 EMPLOYEE ENGAGEMENT METRICS EXPLAINED Metric 1: PERSONAL GROWTH The Personal Growth Metric represents the level of autonomy employees have, whether or not they re improving their skills and if they

More information

PLAN 10 BEST PRACTICES OF A BEST COMPANY TO WORK FOR

PLAN 10 BEST PRACTICES OF A BEST COMPANY TO WORK FOR PLAN BEST PRACTICES OF A BEST COMPANY TO WORK FOR Presented by Click the tweet button above to tweet the information on each slide Every year, FORTUNE Magazine publishes a list of the 0 Best Companies

More information

30 2ND QUARTER DRIVINGSALES, LLC

30 2ND QUARTER DRIVINGSALES, LLC PEOPLE The Art of Retention and Recruiting When sales stagnate, don t just survive: Thrive BY MIKE ESPOSITO F or many dealerships, profit margins on new vehicle sales have been shrinking for well over

More information

I Know What You Said, Now Tell Me More! The Value of Non-Anonymous Surveys. White Paper

I Know What You Said, Now Tell Me More! The Value of Non-Anonymous Surveys. White Paper I Know What You Said, Now Tell Me More! The Value of Non-Anonymous Surveys White Paper TalentKeepers is celebrating 15 years of providing award-winning employee engagement and retention solutions to help

More information

How To Manage & Minimize Employee Turnover

How To Manage & Minimize Employee Turnover How To Manage & Minimize Employee Turnover HR Benefits Payroll gnapartners.com Businesses have long understood that it s easier (and more cost-effective) to keep current customers or clients happy than

More information

Volunteer Management and the Volunteer Manager s Job Description in the "Group" The National Council for Voluntarism in Israel (CVI)

Volunteer Management and the Volunteer Manager s Job Description in the Group The National Council for Voluntarism in Israel (CVI) Volunteer Management and the Volunteer Manager s Job Description in the "Group" The Volunteer Manager job perception The volunteer manager will lead the process of consolidating the organizational volunteer

More information

Engaging the workforce. Getting past once-and-done measurement surveys to achieve always-on listening and meaningful response

Engaging the workforce. Getting past once-and-done measurement surveys to achieve always-on listening and meaningful response Engaging the workforce Getting past once-and-done measurement surveys to achieve always-on listening and meaningful response Deloitte Employee Engagement Perspectives What is employee engagement? Organizations

More information

BUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP

BUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP BUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP Dale Carnegie Training White Paper Copyright 2012 Dale Carnegie & Associates, Inc. All rights reserved. Senior_leadership_121412_wp

More information

What Do the Best Performance Management Processes Have in Common?

What Do the Best Performance Management Processes Have in Common? SAP White Paper Performance Management What Do the Best Performance Management Processes Have in Common? Table of Contents 4 Best Practices in Performance Management to Drive Better Business Results 7

More information

Manufacturing CFOs: Strategies to attract and retain high-performing talent

Manufacturing CFOs: Strategies to attract and retain high-performing talent Manufacturing CFOs: Strategies to attract and retain high-performing talent Eric Gonzaga Partner, Human Capital Services Jeff French (moderator) National Managing Partner, Manufacturing practice leader

More information

Implementing a Workplace Health & Wellbeing Programme

Implementing a Workplace Health & Wellbeing Programme Implementing a Workplace Health & Wellbeing Programme 1 Contents Introduction...3 What is a Health and Wellbeing Programme?...3 What are the Benefits of Wellbeing Programmes?...4 How to Create an Effective

More information

Guide to Creating EMPLOYEE CENTRIC INTERNAL COMMUNICATIONS

Guide to Creating EMPLOYEE CENTRIC INTERNAL COMMUNICATIONS Guide to Creating EMPLOYEE CENTRIC INTERNAL COMMUNICATIONS Creating an Employee Centric Internal Communications Model Copyright 2016 Published by Environics Communications, Inc. 1101 Connecticut Avenue,

More information

Motivating Employee Owners. from interviewing through supervision

Motivating Employee Owners. from interviewing through supervision Motivating Employee Owners from interviewing through supervision Dan Marcue The ESOP Association Chapter Development Officer Human Resources Employee Owned Media Company Riverboat Casino Flexible Packaging

More information

Yes, good employees are

Yes, good employees are Does My Organization Need a Strategic Onboarding Program? Our employees make the difference. Our employees are our greatest asset. Our employees are our greatest competitive advantage. Yes, good employees

More information

PREPARING YOUR BUSINESS FOR THE FUTURE

PREPARING YOUR BUSINESS FOR THE FUTURE PREPARING YOUR BUSINESS FOR THE FUTURE A GUIDE TO SUCCESSION PLANNING One of the UK s leading independent funding specialists WE BELIEVE IN YOUR BUSINESS INVOICE FINANCE ASSET FINANCE TRADE FINANCE STOCK

More information

Guide How to attract and retain good employees

Guide How to attract and retain good employees Guide How to attract and retain good employees How to attract and retain good employees Some of the most successful organisations are those that recognise that their employees are their most valuable assets,

More information

Stay Interviews: HR s Secret Weapon for Strengthening Employee Engagement and Retention Efforts

Stay Interviews: HR s Secret Weapon for Strengthening Employee Engagement and Retention Efforts Stay Interviews: HR s Secret Weapon for Strengthening Employee Engagement and Retention Efforts Presented by: Erin Pappo Pamela Zlota Camden Consulting Group Thursday, September 15, 2016 1:30 p.m. to 3:00

More information

Halogen TalentSpace. for Public Sector. Driving performance, accountability and strong leadership in the public sector. Halogen TalentSpace

Halogen TalentSpace. for Public Sector. Driving performance, accountability and strong leadership in the public sector. Halogen TalentSpace Halogen TalentSpace for Public Sector Halogen TalentSpace suite is flexible enough to accommodate our complex and diverse needs. It s giving us the tools we need to unify our culture, and sharpen our focus

More information

Putting Your People First

Putting Your People First Putting Your People First Cake People Development Coaching, Mentoring, Leadership, Management and Consultancy t +44 (0)1603 733006 t +44 (0)203 40 992 88 e slice@cakepd.co.uk w cakepd.co.uk Developing

More information

Strategic Leadership Workshop

Strategic Leadership Workshop Strategic Leadership Workshop Topics of Discussion Aligning business strategy, culture and people strategy Management vs. leadership Topics of Discussion Strategic Leadership Pillars Truth or Limiting

More information

How to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare

How to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare How to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare INTRODUCTION A PATIENT-CENTERED WORKFORCE A Patient-Centered Workforce is made of highly-engaged people and teams who endeavor

More information

DEVELOPING YOUR TALENT PIPELINE

DEVELOPING YOUR TALENT PIPELINE DEVELOPING YOUR TALENT PIPELINE Presented by Sarah Eppink 2018 OPRA Conference January 31, 2018 Agenda The Business Case for a Structured Approach to Developing Talent Succession Planning Model Identifying

More information

Dynamic Leadership How to Develop, Inspire and Retain an Effective Team

Dynamic Leadership How to Develop, Inspire and Retain an Effective Team How to Develop, Inspire and Retain an Effective Team Presenter: Tom Schulte Leadership Summit Engaging the New Faces of APICS MANAGING VS. LEADING Manager A person responsible for controlling or administering

More information

Welcome to Working With Recruiters

Welcome to Working With Recruiters Welcome to Working With Recruiters This webinar is sponsored by APICS Florida West Coast Chapter May 18th, 2010 7:00-8:00 PM, EDT To listen to the audio for today s broadcast, call: (218) 862-1000 Access

More information

Engaging Health Staff. An Introduction

Engaging Health Staff. An Introduction Engaging Health Staff An Introduction Page2 CONTENTS FOREWARD Page 3.What Is Staff Engagement? Page 4..Health Policy Content Page 5..National Staff Engagement Forum Page 6..Why is Staff Engagement important

More information

SEVEN FUNDAMENTAL STEPS. for building a great place to work

SEVEN FUNDAMENTAL STEPS. for building a great place to work SEVEN FUNDAMENTAL STEPS for building a great place to work MEET LIMEADE MEET TINYpulse A corporate wellness technology company that drives real employee engagement. An employee engagement solution company

More information

Performance Evaluations Demystified

Performance Evaluations Demystified Performance Evaluations Demystified Presented by: Joyel Crawford, MBA, CPCC, PHR Today s session will help you to: Discuss the importance of effective performance management Learn your role and responsibilities

More information

The expectations of my role are clear to me

The expectations of my role are clear to me The expectations of my role are clear to me MY JOB Copyright Evolve Performance Group. All rights reserved. Weekly SETTING CLEAR EXPECTATIONS Complete the following steps: 1. Gather team together for a

More information

6/9/ Parts. The Story of 3 Workers and their Work Environment. Two Things to Think About. Life Reimagined. Please take a Moment and Define Your

6/9/ Parts. The Story of 3 Workers and their Work Environment. Two Things to Think About. Life Reimagined. Please take a Moment and Define Your 3 Parts The Story of 3 Workers and their Work Environment My Story Brick Layers and Workers What to DO Mark Danaher, NCC, LPC Master Career Counselor Two Things to Think About Purpose Webster defines it

More information

High. Performance. Working (HPW) Improving Organisational. Performance SENIOR LECTURER WORK BASED LEARNING LORD ASHCROFT INTERNATIONAL BUSINESS SCHOOL

High. Performance. Working (HPW) Improving Organisational. Performance SENIOR LECTURER WORK BASED LEARNING LORD ASHCROFT INTERNATIONAL BUSINESS SCHOOL Improving Organisational Performance High Performance Working (HPW) PREPARED BY: JILL BALDWIN MA, MCIPD, FHEA, PGCE SENIOR LECTURER WORK BASED LEARNING LORD ASHCROFT INTERNATIONAL BUSINESS SCHOOL TOYOTA

More information

STRATEGIC LEADERSHIP ISSUES

STRATEGIC LEADERSHIP ISSUES STRATEGIC LEADERSHIP ISSUES Talent and Succession Cheryl L. Thomas Managing Director Impacting People, LLC Wadsworth, IL thomascherylx@gmail.com 847-274-8783 August 3, 2018 Talent and Succession Graduate

More information

Can recognizing the wrong answers drive the right behaviors?

Can recognizing the wrong answers drive the right behaviors? Showcase Recognition Can recognizing the wrong answers drive the right behaviors? The better the question. The better the answer. The better the question. The better the answer. The better the theworld

More information

SECTION 2 HUMAN RESOURCE STRATEGY 2.01 CORPORATE HR PLANNING

SECTION 2 HUMAN RESOURCE STRATEGY 2.01 CORPORATE HR PLANNING SECTION 2 HUMAN RESOURCE STRATEGY 2.01 CORPORATE HR PLANNING AUTHORITY: CIVIL SERVICE ACT ADMINISTRATION: P.E.I. PUBLIC SERVICE COMMISSION GOVERNMENT DEPARTMENTS / AGENCIES 1 of 7 1. PURPOSE 1:01 The purpose

More information

Leadership without limits

Leadership without limits Leadership without limits Work is changing. Leaders must too. The challenge The world of work is changing fast globalisation, evolving technology, a new generation of employees. New styles of work are

More information

Make engaging performance conversations a reality

Make engaging performance conversations a reality Make engaging performance conversations a reality Ranked #1 in Customer Satisfaction by Performance Management COACH Halogen is a natural fit in terms of making performance management more powerful for

More information

THE GUIDE TO 360-DEGREE PERFORMANCE APPRAISALS THAT WORK FOR YOU, AND YOUR EMPLOYEES

THE GUIDE TO 360-DEGREE PERFORMANCE APPRAISALS THAT WORK FOR YOU, AND YOUR EMPLOYEES THE GUIDE TO 360-DEGREE PERFORMANCE APPRAISALS THAT WORK FOR YOU, AND YOUR EMPLOYEES 01 360-degree appraisals can change lives, says an essay in the Harvard Business Review. With as many as 90% of Fortune

More information

Creating a Customer Centric Organization

Creating a Customer Centric Organization RESEARCH BRIEF Creating a Customer Centric Organization The Key Drivers of Customer Loyalty Bill Kowalski Integrity Solutions The Sales Management Association +1 312 278-3356 www.salesmanagement.org 2009

More information

[Insert Date] Teambuilding Skills. Leadership & Management Skills. Business Training Skills

[Insert Date] Teambuilding Skills. Leadership & Management Skills. Business Training Skills Lorem 2016 Training Ipsum Catalog Dolor [Insert Date] Business Training Leadership & Management Teambuilding Training What s In It For You Many employers do not have the time or expertise to develop and

More information

WHITE PAPER. Top 5 HR Compliance Concerns for Startups

WHITE PAPER. Top 5 HR Compliance Concerns for Startups WHITE PAPER Top 5 HR Compliance Concerns for Startups As the economic horizon continues to shift, entrepreneurs in startup situations may wind up being so focused on core business issues that they overlook

More information

Motivating Your Team: Increase Employee Engagement

Motivating Your Team: Increase Employee Engagement Motivating Your Team: to Increase Employee 25Ways Engagement 1 How likely is it that you would leave your current position if you did not feel engaged? Why Employee Engagement Matters 37% Somewhat likely

More information

Inspiring Others to Lead. Wayne Guthrie Chief Human Resources Officer, UW Madison

Inspiring Others to Lead. Wayne Guthrie Chief Human Resources Officer, UW Madison Inspiring Others to Lead Wayne Guthrie Chief Human Resources Officer, UW Madison What is leadership? An act, rooted in values and competencies Flexible, responding to each unique context or situation Contributes

More information

Human Resources Strategic Update. Presented by Stephen Trncak October 28, 2011

Human Resources Strategic Update. Presented by Stephen Trncak October 28, 2011 Human Resources Strategic Update Presented by Stephen Trncak October 28, 2011 Agenda Past and Future for the College The End Game (Elevating the Human and Organizational Capabilities and Capacity of the

More information

360 DEGREE PERFORMANCE APPRAISAL

360 DEGREE PERFORMANCE APPRAISAL 360 DEGREE PERFORMANCE APPRAISAL You have been selected to provide feedback for the person identified below. Please use this form to provide feedback about the leadership behaviors which this person demonstrates

More information

Key HR Aspects for International Companies:

Key HR Aspects for International Companies: WHITE PAPER Key HR Aspects for International Companies: A Checklist for Establishing a Presence in the United States A comprehensive job description describing all of the essential requirements and duties

More information

Head of Diversification and Growth

Head of Diversification and Growth Position Title: Location: Reporting To: Abt JTA Values: Head of Diversification and Growth Brisbane Chief Executive Officer The incumbent must demonstrate a high level of commitment to following values

More information

Designing Effective Compensation Plans

Designing Effective Compensation Plans Designing Effective Compensation Plans Your employees are one of your most valuable assets. In fact, they may be the backbone of your business. That is why management consultants say that hiring and keeping

More information

Coaching Guide Jan 22,

Coaching Guide Jan 22, Coaching Guide Jan 22, 2008 1 Nova Scotia Public Service Commission Talent Management Unit January 21, 2008 This coaching guide has been designed to support the leadership, career planning and development

More information

Connected Leadership. How to invest in your management teams

Connected Leadership. How to invest in your management teams Connected Leadership How to invest in your management teams Are employees in your organization satisfied with their leaders ability to get things done and keep everything running smoothly? Do they also

More information

How to Transform Your Talent Strategy into a Business Strategy Presented by:

How to Transform Your Talent Strategy into a Business Strategy Presented by: How to Transform Your Talent Strategy into a Business Strategy Presented by: Sharlyn Lauby ITM Group Inc. Sponsored By: Wednesday, May 21, 2014 2:00 p.m. to 3:00 p.m. Eastern 1:00 p.m. to 2:00 p.m. Central

More information

Watch What You Cut: The Value of Formal Employee Recognition Programs on Organizational Performance and Profitability

Watch What You Cut: The Value of Formal Employee Recognition Programs on Organizational Performance and Profitability RESEARCH WHITEPAPER March 2011 Watch What You Cut: The Value of Formal Employee Recognition Programs on Organizational Performance and Profitability by Rick Garlick, Ph.D. Senior Director of Consulting

More information

BUILDING AN ENGAGED WORKFORCE

BUILDING AN ENGAGED WORKFORCE BUILDING AN ENGAGED WORKFORCE The Best Places to Work in the Federal Government rankings offer the most comprehensive assessment of how federal employees view their jobs and workplaces. The rankings and

More information

Defining Best Practices in the Life Cycle of the Volunteer

Defining Best Practices in the Life Cycle of the Volunteer Defining Best Practices in the Life Cycle of the Volunteer Introduction Every non-profit organization is either dependent on volunteers or is stronger as a result of an effective volunteer program. In

More information

Your kind word or act makes a difference to someone s life As managers always assume everyone is having a hard day You control the carrot supply in

Your kind word or act makes a difference to someone s life As managers always assume everyone is having a hard day You control the carrot supply in Based on the book by Adrian Gostick and Chester Elton, Gibbs Smith Publishers, Text copyright 2002 O.C. Tanner Recognition Company Your kind word or act makes a difference to someone s life As managers

More information

Build the Talent Pipeline: A Four Step Guide to Implementing Succession Planning. Karen N. Caruso, Ph.D.

Build the Talent Pipeline: A Four Step Guide to Implementing Succession Planning. Karen N. Caruso, Ph.D. Build the Talent Pipeline: A Four Step Guide to Implementing Succession Planning Karen N. Caruso, Ph.D. Build the Talent Pipeline: A Four Step Guide to Implementing Succession Planning Succession Planning

More information

The Coaching Playbook. Your Must-Have Game Plan for Maximizing Employee Performance

The Coaching Playbook. Your Must-Have Game Plan for Maximizing Employee Performance The Coaching Playbook Your Must-Have Game Plan for Maximizing Employee Performance CONTENTS Coaching Overview What is Coaching? Coaching Categories Coaching Relationships Who Can Be a Coach? Coaching Personas

More information

Flexibility is our strength

Flexibility is our strength SDI s mission is to inspire service desks to be brilliant. We have been supporting service desks since 1988, bringing together a global network and forming our amazing community of IT service desk professionals.

More information

Employee Engagement claromentis

Employee Engagement claromentis Employee Engagement claromentis Introduction A reported 85% of company executives cite employee engagement as being important in this year s Deloitte University Press survey. Not only that, employee engagement

More information

Corporate Strategy

Corporate Strategy Corporate Strategy 2016-2021 Linkage Corporate Strategy 2016-2021 1 Contents Foreword Foreword... Where are we going?... Vision, Mission and Values... Our Approach... Putting People First... Working Together...

More information

chapter eight Taking an Innovative Approach to Talent

chapter eight Taking an Innovative Approach to Talent chapter eight Taking an Innovative Approach to Talent Dimitra Manis SVP, Global Head of People, Thomson Reuters Thomson Reuters is the world s leading provider of intelligent information for businesses

More information

2017 IIBA Leadership Webinar Series. Based on The 360 Leader: Developing Your Influence from Anywhere in the Organization by John C.

2017 IIBA Leadership Webinar Series. Based on The 360 Leader: Developing Your Influence from Anywhere in the Organization by John C. 2017 IIBA Leadership Webinar Series Based on The 360 Leader: Developing Your Influence from Anywhere in the Organization by John C. Maxwell Welcome Module 5 Values of Leaders & Creating Environment to

More information

Creative (And Affordable) Ideas For Employee Recognition

Creative (And Affordable) Ideas For Employee Recognition 20 Creative (And Affordable) Ideas For Employee Recognition INTRODUCTION Remember that feeling you experienced when you were awarded a gold star in school for a job well done? Even though we re older now

More information

30 Course Bundle: Year 1. Vado Course Bundle. Year 1

30 Course Bundle: Year 1. Vado Course Bundle. Year 1 30 : Year 1 Vado s 30 Year 1 Vado 1. Employee Career Aspirations Coaching Career Development 2. Communicate Clear and Concise Messages Communication Skills for Managers 3. Conflict Management Expectations

More information

Creating a Successful Employee Referral Program

Creating a Successful Employee Referral Program White Paper Creating a Successful Employee Referral Program Studies show that employee referrals are the number one source of quality hires. Still, despite this knowledge, many companies struggle to implement

More information

Employee Engagement: Why it Really Matters to Organizations Presented by: Pamela Schneider

Employee Engagement: Why it Really Matters to Organizations Presented by: Pamela Schneider Employee Engagement: Why it Really Matters to Organizations Presented by: Pamela Schneider HOUSEKEEPING CREDIT QUESTIONS TOPIC HOUSEKEEPING Certificates delivered by email no later than 3/23/17 Be watching

More information

Team Conversation Starters

Team Conversation Starters Team Conversation Starters This guide is intended to help you get started during your action planning session and/or to dig deeper into understanding the feedback you receive from your employees during

More information

Employee Engagement Hierarchy

Employee Engagement Hierarchy Employee Engagement Hierarchy WHERE DO YOU START? Identifying the elements of employee engagement was no easy task. To determine what employees needed for growth, development and high performance, Gallup

More information

Insurance Operations: Managing Change for Maximum Results

Insurance Operations: Managing Change for Maximum Results Insurance Operations Guide Insurance Operations: Managing Change for Maximum Results A guide to seamlessly update processes and systems Insurance companies are complex organizations managing multiple levels

More information

How to Engage Employees. A Guide for Employees, Supervisors, Managers, & Executives

How to Engage Employees. A Guide for Employees, Supervisors, Managers, & Executives How to Engage Employees A Guide for Employees, Supervisors, Managers, & Executives 1 Introduction Employee Engagement is a good in and of itself. What is Employee Engagement? Employee engagement is the

More information

10 Key Components for a Winning Candidate Experience

10 Key Components for a Winning Candidate Experience White Paper 10 Key Components for a Winning Candidate Experience What is the Candidate Experience? According to Gallup, 70% of U.S. workers are disengaged. Given that statistic, it only seems logical that

More information

Culture Trends FOR 2016

Culture Trends FOR 2016 RELEVANT TRENDS, TOPICS, AND ISSUES FOR YOUR BUSINESS. STAY SMART. STAY CURRENT. octanner.com/institute FROM THE O.C. TANNER INSTITUTE... WE ARE COMMITTED TO RESEARCHING AND SHARING INSIGHTS THAT HELP

More information

Volunteer Management In-House Course Outlines

Volunteer Management In-House Course Outlines Volunteer Management In-House Course Outlines Contents About our courses... 3 Volunteer Management The Essentials... 4 Planning for Volunteering... 7 Attracting Volunteers... 8 Supporting Volunteers...

More information

Leadership Series. Vol 5: Issue 17

Leadership Series. Vol 5: Issue 17 Boyden s Leadership Series presents discussions with business and thought leaders from organizations across the globe. The series focuses on topical issues that offer executives, political leaders and

More information

TALENT ECONOMY LEADING IN A CRISIS

TALENT ECONOMY LEADING IN A CRISIS LEADING TALENT IN A CRISIS ECONOMY Contributors: Amy Mills, Ph.D., Vice President, Aon Consulting Seymour Adler, Ph.D., Senior Vice President, Aon Consulting Leading Talent in a Crisis Economy Organizations

More information

Built on Values Overview. SLIDE 1: Built on Values Overview, Ann Rhoades and Gayle Watson. People Ink

Built on Values Overview. SLIDE 1: Built on Values Overview, Ann Rhoades and Gayle Watson. People Ink SLIDE 1: Built on Values Overview, Ann Rhoades and Gayle Watson People Ink 2015 1 SLIDE 2: Good to Great: Why Some Companies Make the Leap and Others Don t, a bestselling management book written by Jim

More information

Strategic HR principles: Linking Recruitment, Training, Pay and Performance

Strategic HR principles: Linking Recruitment, Training, Pay and Performance Strategic HR principles: Linking Recruitment, Training, Pay and Performance Presented by: Christopher Lee Ph.D., SPHR Sponsored By: Tuesday, April 30, 2013 2:00 p.m. to 3:00 p.m. Eastern 1:00 p.m. to 2:00

More information

How to Engage and Motivate Employees. Presented by: Hilary Maricle Nebraska Women in Ag 2018

How to Engage and Motivate Employees. Presented by: Hilary Maricle Nebraska Women in Ag 2018 How to Engage and Motivate Employees Presented by: Hilary Maricle hmaricle@gmail.com 402-741-0714 Nebraska Women in Ag 2018 Employees who feel they are valued and recognized for their contributions are

More information

EXECUTION. The Gap Nobody Knows. The Authors THE DISCIPLINE OF GETTING THINGS DONE. In This Summary

EXECUTION. The Gap Nobody Knows. The Authors THE DISCIPLINE OF GETTING THINGS DONE. In This Summary EXECUTION THE DISCIPLINE OF GETTING THINGS DONE An Executive Book Summary by Jennifer Haywood The Gap Nobody Knows According to authors, Larry Bossidy and Ram Charan, there is a big gap that many people

More information

Employer of Choice Diagnostic

Employer of Choice Diagnostic Instructions for Using this Tool The EOC Diagnostic on the following pages can be used to focus your efforts in developing your EOC strategy (and action plans). Place an x in the shaded box if the statement

More information

Part 4 of SilkRoad s 4 Part Performance Series

Part 4 of SilkRoad s 4 Part Performance Series Part 4 of SilkRoad s 4 Part Performance Series Aligning Performance Management with Business Strategy Sponsored by Aligning Performance Management with Business Strategy Sharlyn Lauby December 14, 2016

More information

2019 Webinar Catalog

2019 Webinar Catalog 2019 Webinar Catalog Table of Contents 2019 Webinar Series NEW! Deer Oaks 2019 Supervisor Excellence Webinar Series: Employee Engagement NEW! Deer Oaks 2019 Leadership Certificate Program NEW! Deer Oaks

More information