RECRUITMENT OF. Programme Officer December 2017 INFORMATION FOR CANDIDATES

Transcription

1 RECRUITMENT OF Programme Officer December 2017 INFORMATION FOR CANDIDATES Application Instructions Introduction to Liverpool Philharmonic Job Description Person Specification Conditions of Employment Liverpool Philharmonic Hall Hope Street Liverpool L1 9BP Tel:

2 Application Instructions Thank you for your interest in the post of Programme Officer. Enclosed, you will find: Background information about the Royal Liverpool Philharmonic Job Description and Person Specification The application form consists of two parts Section A: Personal details and equal opportunities monitoring Section B: Supporting information In section B please ensure you highlight how you meet the criteria outlined in the Person Specification, as this will form the basis of the shortlisting process. Once complete, section A and section B of the application must be returned by no later than 12 noon on Wednesday 10 January Applications should be submitted either by to recruitment@liverpoolphil.com, or in the post to: Rebecca Carolan Executive Assistant Royal Liverpool Philharmonic Hope Street Liverpool, L1 9BP. Please identify either in the title of your or on the back of your envelope the post for which you are applying. CVs may be submitted as additional material but not instead of a fully completed application form. Application forms marked please refer to CV will be rejected. All personal details must be removed from a CV; failing to do this will mean that your CV is not considered as part of the selection process. Interviews Short-listed candidates will be invited for interviews to be held at Liverpool Philharmonic Hall on Friday 19 January

3 Background Information Excellence Ensemble Welcoming Passionate about music Excellence Liverpool Philharmonic was founded in 1840 by a group of Liverpool music-lovers. Today, we present a distinctive, diverse live music programme of over 400 concerts and events of the highest quality every year at our home, Liverpool Philharmonic Hall, other venues in our City, across the UK and internationally. Our programme features the best in classical, chamber, contemporary, rock, pop, folk, roots and jazz music, comedy, film and spoken word in the main Hall, and in our smaller scale Music Room. The Royal Liverpool Philharmonic Orchestra performs at least 70 concerts each year in Liverpool, and close to 100 annually across the UK and internationally, working with many of the world s finest artists and musicians. We deliver an extensive learning and education programme which is acknowledged nationally and internationally as a leader in its field. Ensemble Our musicians in the Royal Liverpool Philharmonic Orchestra, and ensembles drawn from it, are at the heart of everything we do. Since 2006, the Orchestra has developed an internationally acclaimed musical partnership with our Chief Conductor, Vasily Petrenko, for their concerts, broadcasts and recordings, and through collaborations with other major artists. Across our organisation, we combine our individual talents and collective strength to deliver excellence in everything we do, and celebrate our successes and achievements. Welcome We offer a friendly, warm and inclusive welcome to our organisation, whether to colleagues, our audiences, or visiting artists and partners. We take that welcome wherever we go in our city, nationally and internationally when we are working in venues, at events or in our diverse communities. We want to ensure that we leave a lasting positive memory. Passionate about music Can you imagine a world without music? We can t and it s why we re here. We welcome musicians and artists from around the world, and many of Liverpool s finest musicians, from new bands to long established successful acts. Our extensive Learning programme offers a range of inspirational lifelong learning opportunities to enjoy and take part in live music making, connecting people and communities to our Orchestra, our venue and our diverse music programme. We support and nurture talented young musicians from across the region through Liverpool Philharmonic Youth Company and our higher education partnerships. We share our passion for music with more than 370,000 children and adults who engage with us annually, either as ticket buyers for performances or as participants in workshops and associated events each year; and in the 3,700 music workshops we deliver each year which are attended by more 70,000 people in communities and venues and throughout our City. 3

4 Job Description Title: Location: Responsible to: Contract: Programme Officer The normal place of work is Liverpool Philharmonic Hall or any reasonable location dependent upon the requirements of the post. Head of Programme (Hall and Events) Full time, permanent Principal Role Working closely with the Head of Programme (Hall and Events), and the Artistic Programme team, to provide programme support to the hall programme as required. Key Objectives Build Liverpool Philharmonic s reputation as an exciting concert venue presenting major artists (national and international), and up and coming talent across the musical genres. Support the building of a distinct, confident, creative, vibrant, relevant, and rounded musical programme across the musical genres, pro-actively working with promoters with a wish list for Hall lettings, as well as working with strategic partners to expand our own promotional programme. Purpose of the Job To provide co-ordination and administrative support to all arts events and performances in all spaces at Liverpool Philharmonic. Key Responsibilities 1. To provide the planning and co-ordination of events and the venue diary across the main auditorium, Music Room and any other venues as required. 2. To provide effective and efficient operation of the Liverpool Philharmonic diary system (Artifax), ensuring accurate and timely provision of event information from booking onwards. 3. To provide effective communication of show information to all departments within Liverpool Philharmonic. 4. To support the Head of Programme by liaising with agents, artists, promoters and hirers on diary availability, ticket prices and marketing plans for new and potential events as required. 5. To negotiate with promoters on appropriate hire fees and deals according to rate card and as authorised by the Head of Programme. 6. To provide support and co-ordination of our own promoted programme. 7. To ensure that hirers are provided with a consistent quality of service as defined in the 4

5 Standard Operating Procedure. 8. To build and sustain successful relationships with external/internal hirers and promoters. 9. To liaise with hirers and promoters to provide advice and accurate hiring information. 10. Work closely with event management and technical teams to create provisional reconciliations for every performance and, in particular, work with the Head of Programme to ensure the target of two working days for all reconciliations is met. 11. Carry out research and compile information relating to programming in support of special projects being undertaken within the team, and prepare brief reports as required. 12. Prepare newly confirmed events for public sale, obtaining box office information and publicity material, working closely with the marketing team to provide relevant information in a timely manner and, where possible, direct support. Detailed Specification: In the context of the strategic plan development priorities (Audiences, Music, Musicians and Liverpool), assist in researching and identifying appropriate promoters artists and events suitable for the Liverpool Philharmonic programme. Maximise income by recognising potential opportunities, advising on deals and promoting arrangements, analysing audience behaviour and identifying programme/diary clashes or possible audience cannibalisation etc. When appropriate, attend events and assist the Event Managers to deliver the best possible customer experience for hirers, promoters and artists. Liaise with artists, promoters and their production teams to advance shows to an appropriate point for the Event Management and technical teams to action. Attend relevant meetings, specifically Artistic Planning Meetings, the Events meeting, and Marketing Meetings. Working closely with the Hall Administrator to advance diary priority protocols, ensuring content is comprehensive and accurate at all times. Provide continuity of service, particularly in the Head of Programme s absence and, in particular, work to ensure that the SOP objective of a same day response to availability requests is met. To ensure that all work is informed by and reflects the Company s core values Passionate About Music, Excellence, Ensemble and Welcoming. In addition, the post-holder may be required to undertake other reasonable duties commensurate with their status and abilities and depending upon requirements of Liverpool Philharmonic. 5

6 Person Specification Detailed below are the additional qualifications, knowledge / experience and skills/ abilities required for the post. The essential column outlines the minimum essential requirements of the post. The desirable column shows additional attributes which would enable the post holder to perform the role more effectively; they are not essential but may be used to distinguish between applicants during the shortlisting process. You should ensure that any application clearly demonstrates your ability to meet at least all of the essential criteria listed below Criteria Essential Desirable Education and Qualifications Excellent literacy and numeracy and IT skills Knowledge / Experience Promotions/arts venue experience Experience of working directly with artists and musicians Knowledge of the music industry Administration and project management skills High level of numeracy and/or experience of budget management and planning Experience of music industry deal structures Experience of working with promoters Skills / Abilities Excellent communication/liaison skills Ability to work effectively as part of a team as well as independently Knowledge of and passion for music Ability to work on multiple projects concurrently and to prioritise Ability to work in a logical, organised manner with a high level of attention to detail 6

7 Customer relationship management Confident outgoing and able to build relationships with a wide variety of people and in particular to be able to work credibly with a wide range of promoters agents and artists Good interpersonal skills and the ability to work collaboratively with internal and external stakeholders 7

8 Conditions of Employment Salary The salary for this post is 23,000 per annum Performance Appraisal Objectives for the post holder will be set by the Head of Programme Hours of work Contracted hours for this post are 10.00am 18.00pm, 5 days per week; however, there will be a requirement for some evening and weekend work. Overtime is not payable, however time in lieu can be arranged with your line manager. Holidays The annual leave entitlement is 26 days excluding public holidays pro rata. These will be taken at times agreed with the Head of Programme. Pension Liverpool Philharmonic operates a Group Personal Pension Scheme. In accordance with the Pension Act 2008 all qualifying employees will be auto enrolled into the Group Personal Pension scheme with those wishing not to participate having the right of opting out. Sickness Payments Liverpool Philharmonic has a sickness absence policy and payments during sickness absence will be made in accordance with the policy. Details of the policy are available on request. Car Allowance A car allowance will be paid in respect of approved business journeys. The allowance is currently 40 pence per mile. Other Expenses Other expenses necessarily incurred arising from the performance of duties of the job will be paid, subject to clearance by the relevant line manager. 8