2 nd May Dear Enquirer. Re : Stroke Support Network Coordinator. Thank you for requesting information about the above post.

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1 336 Brixton Road London SW9 7AA T F E david.strong@disabilitylambeth.org.uk W Dear Enquirer 2 nd May 2012 Re : Stroke Support Network Coordinator Thank you for requesting information about the above post. Please find enclosed : The advert Job Description and Person Specification Application Form Notes for Completing the Job Application Form Information for Disabled Candidates Equal Opportunity Statement Equal Opportunity Monitoring Form I would advise you that CVs are not accepted and will not be considered. Please read the Notes for Completing the Job Application Form very carefully. It is important that you complete the application form in full. Please your application to me at david.strong@disabilitylambeth.org.uk. If you can include a scanned signature in the Declaration section on page 5 you will not need to send a hard copy. If you cannot provide this please your application by the deadline (24 th May) and also post a signed hard copy to this address to reach me by 29 th May at the latest. The closing date for applications is Thursday 24 th May 2012 (5pm). Interviews will take place on Monday 18 th June Due to the number of applications we receive we are unable to reply to applicants who have not been shortlisted. If you have not heard from us within two weeks of the closing date, you should assume that your application has not been successful on this occasion. Charity No A company limited by guarantee registered in England & Wales No

2 Enclosed is a questionnaire regarding equal opportunities. This form is purely for monitoring purposes and is removed from returned application forms before they are submitted to the short-listing panel. It will have no bearing on your potential employment. Please note that, because this post involves work with vulnerable adults, it is not exempted under the Rehabilitation of Offenders Act Applicants invited to interview will be asked to disclose any criminal convictions, no matter when they occurred. This information will be treated completely confidentially and only taken into account if relevant to the post. A Criminal Records Bureau check at the Enhanced Disclosure level will also be carried out before any offer of employment is confirmed. If you require any further information about any aspect of the job, feel free to contact me on or by as below. You may also find it useful to visit our website at for more information about our organisation. We use the Person Specification to shortlist for interview and candidates should demonstrate how they meet the criteria in that document. If you are interested in the post and have relevant skills and experience but are not sure whether you fully meet the Person Specification, I would encourage you to contact me to discuss any concerns you may have about whether you would be able to do the job. Thank you for your interest in this post. I look forward to receiving your completed application. Yours sincerely David Strong Director david.strong@disabilitylambeth.org.uk Direct Line :

3 Disability Advice Service Lambeth is an independent charity which provides a range of services to disabled and older people and carers in Lambeth. It is working on this project in partnership with the Stroke Association s Stroke Care Advisory Service in Lambeth. Stroke Support Network Coordinator 25 hours per week. Salary 19,961 pa (inclusive of Inner London Weighting) for 25 hours This is an exciting opportunity to work on the next stages of our project to empower stroke survivors in Lambeth and Southwark to become more independent and to be included in local networks and community activities. The project is funded until March 2014 by Guy s and St Thomas Charity. This post will be employed by DASL; the Coordinator will also have access to advice from the Stroke Association. Initially working mainly in Lambeth, the Coordinator will recruit, train and support volunteers who will offer stroke survivors access to a range of activities such as travel mentoring, accessing arts and cultural venues, other social activities, befriending and advocacy. build links with a wide range of voluntary organisations and other services to enable stroke survivors and their carers to access social, leisure, educational and employment opportunities in the community promote and advise user led support groups including a peer support network for information sharing and mutual support facilitate and support advisory groups and involvement panels where stroke survivors and carers can play an active part in the planning and development of local services. Key requirements for the post include experience of: working with disabled and/or older people (either in a paid or unpaid capacity) and with a wide range of professionals organising activities with disabled people recruiting, training and supporting volunteers An understanding of the impact of stroke is also essential. For an application pack visit DASL s website at or contact : David Strong, DASL, 336 Brixton Road, London SW9 7AA Telephone : david.strong@disabilitylambeth.org.uk Closing date : Thursday 24 th May 2012 (5pm) Interviews : Monday 18 th June 2012 DASL is an Equal Opportunities employer. We welcome applications from all sections of the community including service users and particularly from disabled people. Our premises are fully accessible.

4 DASL Disability Advice Service Lambeth (DASL) is a Disabled People s Organisation and an independent charity providing a range of services to disabled and older people and carers in Lambeth. Two of its major services, Lambeth Resolve and Carers Hub Lambeth, are provided as part of consortia partnerships with other local charities. Its services include: Advice and Advocacy for Disabled and Older People, part of the Lambeth Resolve service led by Age UK Lambeth A specialist advice service for people with mental health problems Enquiry Line and information Services as part of the Carers Hub Lambeth service led by South Thames Crossroads The Direct Payments Support Service for Lambeth More information about DASL s services are at and The Stroke Association The Stroke Association provides a Stroke Care Advisory Service (SCAS) for residents of Lambeth who have been affected by a stroke. The purpose of the service is to enable the stroke survivor and their family to re-engage with their life after stroke. The service provides a link between the hospital and transfer of care into the community, working with intermediate care teams, rehabilitation units, GP practices and nursing teams, social care and community services to ensure that their clients needs are identified and addressed. DASL works closely with the Lambeth Stroke Association. DASL will lead and have overall responsibility for the project and employ the Coordinator. The Stroke Association will collaborate with DASL on the project and will be available to provide advice and support to this post.

5 JOB DESCRIPTION Job Title Hours STROKE SUPPORT NETWORK CO-ORDINATOR 25 hours per week Salary 19,961 pa inc of Inner London Weighting for 25 hours (Spinal Column Point 29) Responsible to DASL Director Responsible for Volunteers including peer supporters. Location Accord Centre, 336 Brixton Road, London SW9 7AA Main Purpose of Post To empower stroke survivors in Lambeth and Southwark to become more independent and to be included in local networks and community activities. Job summary To recruit, train and support volunteers who will offer stroke survivors access to a range of activities such as travel mentoring, accessing arts and cultural venues, other social activities, befriending and advocacy. To build links with a wide range of voluntary organisations and other services to enable stroke survivors and their carers to access social, leisure, educational and employment opportunities in the community To promote and advise user led support groups including a peer support network for information sharing and mutual support To facilitate and support advisory groups and involvement panels where stroke survivors and carers can play an active part in the planning and development of local services. The project will initially focus mainly on Lambeth. From Autumn 2013 further work will be undertaken to develop activities in Southwark.

6 JOB DESCRIPTION 1. To develop a range of volunteering opportunities for volunteers. 2. To design, develop and support the delivery of activities with stroke survivors and their carers including travel mentoring, accessing arts and cultural venues, other social activities, befriending and advocacy etc. 3. To recruit, train and support volunteers, including stroke survivors as peer supporters, who will provide a range of activities such as such as travel mentoring, befriending and advocacy. 4. To assess clients needs and match these to volunteers skills and experience. 5. To organise/provide accessible training, advice, support and supervision for peer supporters and other volunteers. 6. To develop a Lambeth stroke survivors support group ensuring that members are fully involved in the planning and running of the group and to support the group to become sustainable and independent. 7. To encourage referrals to the group and to support members/users in accessing services and activities. 8. To promote user led support groups including a peer support network for information sharing and mutual support. 9. To ensure stroke survivors and their carers are involved in advisory groups and involvement panels where they are empowered in the planning, consultation and development of local services. 10. To maintain an up to date knowledge of services and resources in Lambeth and Southwark, developing good contacts with key service providers and with other peer support and volunteering projects with which ideas and learning can be shared. 11. To produce accurate monitoring information on the services and activities and evaluate the service from a user led perspective. 12. To attend relevant external meetings, conferences and events including the Lambeth & Southwark Community Stroke Steering Group. 13. To attend relevant team meetings of DASL and the Lambeth Stroke Association, and to participate fully in personal supervision, training and appraisal. 14. To work within DASL s Equal Opportunities, Health & Safety, Vulnerable Adults, Confidentiality and other key policies and procedures. 15. To undertake any other duties as may reasonably be requested by DASL s Director. Occasional evening or weekend work may be required for which Time Off In Lieu will be given in accordance with DASL s current policies.

7 PERSON SPECIFICATION (E) Essential criteria (D) Desirable criteria Experience 1. At least two years experience of working with older or disabled people either in a paid or unpaid capacity. (E) 2. Experience of working within a multi-racial community.(e) 3. Experience in recruiting, training and supporting volunteers (E) 4. Experience of setting up, facilitating and supporting user groups (D) 5. Experience of dealing with a wide range of professionals (E) 6. Experience of organising activities with disabled people (E) 7. Experience of giving presentations (D) Knowledge 8. An awareness of the needs of older and disabled people (E) 9. An understanding of the impact of stroke (E) 10. An understanding of the roles of the main providers of local services such as local authorities, the NHS and voluntary organisations (E) Skills and ability 11. Ability to assess and support individuals to achieve their personal goals (E) 12. Excellent written and oral communication skills and including with those with communication difficulties (E) 13. Excellent IT skills, including use of , internet, spreadsheets, word processing and PowerPoint presentation (E) 14. Excellent organisational and administrative skills (E) 15. Ability to organise and prioritise your own workload and that of volunteers (E) 16. Ability to relate positively to people of different cultures, backgrounds and experiences (E) 17. Ability to work effectively as a member of a team (E) Attitude 18. You should be committed to working to empower and further the rights of stroke survivors (E) 19. You should believe in the equal value of people, regardless of race, religion, culture, gender, age, disability or sexuality (E)

8 CONFIDENTIAL JOB APPLICATION FORM PLEASE COMPLETE THIS FORM IN TYPE OR BLACK INK Post applied for : STROKE SUPPORT NETWORK COORDINATOR Personal details Surname : First names : Address : Telephone (Home) : (Work) : Can we contact you there? Yes/No Referees Please give the names of two persons, not relatives, who will provide a reference for you. One of these must be your present or most recent employer. (1) Name : (2) Name : Position : Position : (if relevant) (if relevant) Address : Address : Telephone : Telephone : Any offer of employment will be subject to satisfactory references. Can we take up references prior to interview? Yes / No If you are not a UK or EC national do you have a valid work permit? Yes / No

9 Education and training leading to qualifications. Please list in date order starting with the most recent. Dates Establishment Qualification gained Please give details of any other relevant qualification, records of achievement or training courses you have undertaken.

10 Please tell us about your work experience including any regular part-time casual or voluntary work relevant to the job. Start with your present or most recent work. a) Name of present or most recent employer : Address : Post held : From : To : Salary : Summary of duties and responsibilities : Reason for leaving : b) Name of previous employer : Address : Post held : From : To : Salary : Summary of duties and responsibilities : Reason for leaving : c) Name of previous employer : Address : Post held : From : To : Salary : Summary of duties and responsibilities : Reason for leaving : d) Name of previous employer : Address : Post held : From : To : Salary : Summary of duties and responsibilities : Reason for leaving :

11 Supporting statement : Please tell us why you think you are suitable for the job by showing how you meet the requirements on the Person Specification. Use additional sheets if you need to (make sure your name is marked on each sheet and that each sheet is numbered).

12 Interests Please tell us about anything else you have done that is relevant to this application (interests, activities, positions of responsibility etc). If appointed, when would you be able to start work? Please tell us if you are available for interview on 18 th June 2012 if shortlisted : DECLARATION If you give information which you know is false, this may lead to your application being rejected, or if you are appointed, to your dismissal. I declare that the information I have given is to the best of my knowledge true and complete. Signature : Date : Please return completed forms to David Strong Director Disability Advice Service Lambeth 336 Brixton Road London SW9 7AA The closing date for the receipt of completed application forms is : Thursday 24 th May 2012 (5pm). Applications received after this date cannot be considered.

13 Notes for completing the Application Form Please read these notes carefully. They explain how we would like the form completed. 1. Please read the Job Description and Person Specification very carefully. They will tell you what the job is about and what experience, skills and knowledge we are looking for in potential candidates. 2. If you are completing your application in paper form, please type or write in black ink. This makes photocopying easier. 3. Please do not send CVs. Decisions to shortlist will be based on the answers provided to the questions on the application form. 4. You are welcome to use additional sheets of paper if there is not enough space on the form but please be concise in the information you provide. 5. Please help us by completing and returning the Equal Opportunities Monitoring form. It is for monitoring purposes only and will not be used by the recruitment panel. 6. Referees should be people who are able to relate their opinion of you to the skills, knowledge and experience needed for the post. 7. The skills, knowledge and experience could have been gained in paid or voluntary work. Relate your answers to the Person Specification and Job Description. The recruitment panel will only be able to interview the applicants who demonstrate that they meet all or most of the criteria for the job. 8. Please explain any significant gaps which are not covered by the education, training, paid or unpaid employment which you have listed on the form. 9. Please your application to If you can include a scanned signature in the Declaration section on page 5 you will not need to send a hard copy. If you cannot provide this please your application by the deadline (24 th May) and also post a signed hard copy to this address to reach David Strong by 29 th May at the latest. 10. If at any stage of the recruitment process you consider that you have been treated unfairly, please contact the Director or the Chair of Disability Advice Service Lambeth.

14 INFORMATION FOR DISABLED CANDIDATES It is the intention of Disability Advice Service Lambeth to give every possible opportunity to disabled candidates who have the skills and experience we seek, as it is fundamentally important to the success of the organisation to involve disabled people in as many ways as we can. If you consider yourself to have an impairment, is there anything we need to know in order to offer you a fair selection interview? For example, do you need a sign language interpreter or an induction loop system? Do you have a speech difficulty and would like to be allocated a longer interview period? We are asking for this information, as provided for by the Equality Act 2010, solely to establish whether an applicant take part in an assessment to determine their suitability for the job. Any information you provide, which is on a voluntary basis, will not form part of the decision making process about whether or not to offer the job and it will be kept separately from other information. If you have any special requirements of this sort, please outline them below and return this form with your application. Contact David Strong on if you wish to discuss your needs further.

15 Equal Opportunities Statement Disability Advice Service Lambeth (DASL) recognises that the people covered by this statement face discrimination for a variety of reasons. They are likely to experience prejudice in their personal lives and unequal access to services such as education, training, employment, housing, health and advice. Disabled people face additional discrimination caused by physical barriers within the environment, inadequate transport, a lack of accessible information, and other factors. They are often prevented from living independently and excluded from playing a full part in the social, economic and political life of their communities. We are actively opposed to all forms of discrimination and breaches of human rights on the grounds of : disability or health status - this includes physical and sensory impairments, serious and long-term illnesses, learning difficulties, mental health problems age class gender or transgender status sexual orientation ethnic origin nationality or immigration status responsibilities for dependants religious or political beliefs, including trade union activities marital status unrelated criminal convictions We will comply fully with the requirements of the Equality Act 2010 and other relevant legislation. We will introduce measures to combat all direct or indirect discrimination in our own employment practices and service delivery. We will ask that all those involved in DASL make a genuine commitment to helping us to achieve this. We will raise issues of discrimination and inequality with other service providers and assist individuals who wish to do the same. We will treat all people who use our services, or who work for us, with respect and will value their contributions. If you feel that we are not meeting these aims, please contact a member of staff or ask for a copy of our Complaints Procedure.

16 CONFIDENTIAL EQUAL OPPORTUNITIES MONITORING FORM The information collected on this form will only be used for monitoring purposes. It will be treated in strict confidence and will not be available to the shortlisting panel. Following the completion of interviews, the information given below will be transferred to a summary sheet and only overall statistical information will be retained. The form will be destroyed at that time. Completion of this form is voluntary. If you choose not to complete this form, or any part of it, it will not adversely affect your application for employment. However, we would appreciate your cooperation in providing the information requested in order to enable DASL to monitor its Equal Opportunities Policy in practice. Post applied for: STROKE SUPPORT NETWORK COORDINATOR Where did you see the advertisement for this post? Please tick the appropriate boxes below. 1. How would you describe your ethnic origin (tick one box)? White Mixed Asian / Asian British Black / Black British Other Ethnic Groups British White & Black Indian Caribbean Chinese Caribbean Irish White & Black Pakistani African Vietnamese African Portuguese White & Asian Bangladeshi Black other Other (specify) Other (specify) Any other mixed background (specify) Any other South Asian (specify) (specify) 2. Preferred language if not English : 3. Gender : Male Female 4. Do you consider yourself to be a disabled person? Yes No