Corporate strategies articulate the domain choices made by an organization define competitive scope. Managing corporate strategy starts with resources
|
|
- Victor Bates
- 6 years ago
- Views:
Transcription
1 17. Vorlesung Defining Corporate Strategy Corporate strategies articulate the domain choices made by an organization define competitive scope Vertical Scope integration Horizontal Scope diversification Geographic Scope location choice Managing corporate strategy starts with resources What types of resources do you possess? (Specialized v. General) What should be the scope of your businesses? (Narrow v. Wide) What coordinating mechanisms will you deploy? (Sharing v. Transferring) What control systems will you use? (Operating v. Financial) What would your corporate office look like? (Large v. Small) Classification of Corporate Strategies Corporate Strategy Integration Vertical Scope Diversification Horizontal Scope Vertical Horizontal Related Unrelated Forward Backward
2 Core and Adjacencies Forward integration Internet New Technology New Value Activities Backward integration New Models Mail Order New Channels New Businesses Unrelated products Direct Regional New Geography New Customer groups Related products New Segments Local/multilocal Global New markets Allied needs Benefits of vertical integration 1 Cost advantages Internalizes Economies of Scale benefits Avoids transaction costs (e.g., search, procurement) Allows the firm to assure uniform quality of inputs Tax advantages through revenue shifting Benefits of vertical integration 2 Defensive market power Provides protection against loss of proprietary knowledge Raises barriers to entry Offensive market power Increases opportunity to enter new businesses Improves market intelligence Helps implement aggressive share growth strategies
3 Motives For Diversification Value Enhancing Motives: Create value by enhancing strategic competitiveness of the entire organization Value Neutral Motives: Leave value of the firm unchanged but ensure that there is no erosion of firm value in the future Devaluation motives: Opportunistic behavior by top management Value Enhancing Motives 1 Leverage Economies of Scope Georgia Pacific in forestry, pulp and paper Philips, Sony and Matsushita vs. Bang & Olufsen in consumer electronics Transferring core competencies Philip Morris and Miller Brewing in marketing Value Enhancing Motives 2 Balance market power Multipoint competition Pepsico/Coke; Goodyear/Michelin Predatory Pricing (cross-subsidization) Capital allocation Systematic Risks Market imperfections (failure) Understanding the Core and Identifying Adjacencies The National Geographic Society was founded as a club that would provide a gathering place for explorers and adventurers. It funded some high profile explorations mostly through philanthropy. Alexander Graham Bell started the idea for the magazine and constant revenues Exploration, Research, Advancing geographic knowledge
4 Where the Geographic has gone? in 20 languages Value-neutral Motives Tax incentives Poor performance (Sears; Xerox; Mobil) Cash flow uncertainty (Railroads, tobacco) Devaluation Motives Diversifying managerial employment risk Increasing managerial compensation When is Diversification Valuable? 1 The attractiveness test The industries chosen for entry must be structurally attractive Potential to generate rents (economic profit) Ease of entry Market concentration
5 When is Diversification Valuable? 2 The cost-of entry test The cost of entry must not capitalize future earnings The better-off test The new venture must either use existing core competencies of the parent firm or create viable core competencies that the parent can use Diversification and Performance Performance Level of Diversity Other things being equal, some relatedness is better than none Here s what we don t know yet What role does country context play in determining diversification performance? How is the incidence of market failure tied in with the performance benefits of diversification? Is diversification ultimately a test of dominant logics and management styles? Is diversification a logical (instinctive?) response to uncertainty? Resources, Fit and Competitive Advantage
6 Competitive advantage is elusive Competitors secure detailed product information for roughly 70% of all new products within ONE year Patenting usually fails to deter imitation. Imitation costs 1/3 less than innovation and is usually 1/3 faster Production process enhancements are subject to the same diffusion rates as product technologies Branding does not secure market share during intense price wars Resources: The building blocks of competitive advantage Resources include a variety of organization-specific elements such as capital equipment, brand name, employees Unique v. common Tangible resources v. intangibles..invisible assets are often the only real source of competitive advantage that be sustained over time. Hiroyuki Itami, Mobilizing Invisible Assets The ideal resource set: Criteria 1 Durability How long will the resource last? Patents offer limited durability in the short term or medium term depending on the nature of product technology. Brand names are durable in some industries such as industrial products where the reputation and reliability of the product are matched. The ideal resource set: Criteria 2 Replicability Are resource advantages transportable across locations? Globalization will require the firm to be able to transport its resource advantages across countries. (e.g., Toyota in autos, Philips in lighting and optics)
7 The ideal resource set: Criteria 3 Transferability Can resource advantages be transferred across businesses? Core resources are more valuable if they can be used as building blocks to enter other businesses (e.g., Amazon.com in e-retailing) The ideal resource set: Criteria 4 Imitability How easily can the resources be duplicated by other firms? Physical uniqueness: Is the product, technology, or service physically unique compared to others in the market? Causal ambiguity: Is it easy to identify how resources lead to profits? Path dependence: What role did the history of the firm play in acquiring the resources? The ideal resource set: Criteria 5 Appropriability Will the firm stand to get most of the benefits from utilizing the resources or are the benefits shared with other players? Biotechnology firms and selling pharmaceuticals The ideal resource set: Criteria 6 Substitutability Can similar end products or services be developed and delivered using a completely different set of resources by other firms? Sugar producers and high fructose corn syrup makers
8
9 FIT as consistency Are the resources internally consistent? +% % # + + Resource aquisition and Management inconsistencies Wal*Mart focuses only on those resources that promote its position of cost advantage. Dell Computer specializes only in those activities and resources that contribute to its drive to reduce cycle time, operations cost and price advantage. FIT as reinforcing Do resources in one area reinforce resources in another area to build competitive advantages? Inventory Managemet Location of facilities reinforce distribution skills Distribution skills Information processing Information processing resources complement inventory control Location of facilities Location and distribution along with information processing skills reinforce inventory management competencies Fit as optimizing Are resources deployed in a configuration where they exploit naturally occurring competitive benefits? Quick Turnaround Fleet Management Flight Frequency Location Of airports Choice of aircraft Location of airports reinforces quick turnaround times Choice of aircraft allows uniformity of maintanence and quick ground turnaround times These reinforced competencies result in higher flight frequency, a strategic advantage for the company
10 Guidelines for managing resources Focus attention on privileged resources that possess a majority of the desirable characteristics (e.g., low imitability, high transferability etc.) Deploy the available resources in a consistent set of competencies that are mutually reinforcing. Eliminate resources that do not fit the overall picture. Ensure that the competencies are not just interlocked closely but also configured to tap into the competitive advantages that might occur as a result of a well reinforced system.
The process of evaluating an organization s resources and capabilities. Provides information on organization s assets, skills, and work activities.
WHAT IS AN INTERNAL ANALYSIS? The process of evaluating an organization s resources and capabilities. Provides information on organization s assets, skills, and work activities. What is good? What is lacking?
More informationCHAPTER 6 Defining the Organization s Strategic Direction
CHAPTER 6 Defining the Organization s Strategic Direction SYNOPSIS OF CHAPTER The chapter begins by highlighting the importance of conducting both internal and external (Porter s Five Forces and Stakeholder)
More informationOrganisational Levels of Large Companies: Corporate and Business Strategic Planning: It undertakes four planning activities: Corporate Level
Market Oriented Strategies Market oriented strategic planning is the managerial process of developing and maintaining a viable fit between the organisation s objectives and resources and the markets ever-changing
More informationBUSA 4800 Lecture Porter model 1/17/2008
Forces Driving Industry Competition POTENTIAL ENTRANTS Threat of new entrants Bargaining power of suppliers INDUSTRY COMPETITORS SUPPLIERS BUYERS Rivalry Among Existing Firms Bargaining power of buyers
More informationIntroduction to Strategic Management
Introduction to Strategic Management Session 4 Business strategy, strategic capabilities and competitive advantage Jens Schmidt I. Why are some companies more successful than others? Operating profit per
More information1980s. 1970s. 1990s 15/09/2015. Global Marketing Management: Planning and Organization. Learning Objectives. Global Marketing Management.
Global Marketing Management: Planning and Organization Chapter 12 McGraw-Hill/Irwin Copyright 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Learning Objectives LO1 LO2 LO3 LO4 How global
More informationCarlton & Perloff Chapter 12 Vertical Integration and Vertical Restrictions. I. VERTICAL INTEGRATION AND VERTICAL RESTRICTIONS A. Vertical Integration
I. VERTICAL INTEGRATION AND VERTICAL RESTRICTIONS A. Vertical Integration Carlton & Perloff II. 1. Operating at successive stages of production a. downstream: towards final consumers b. upstream: towards
More information29-Sep Developing Marketing Strategies and Plans. Chapter Questions. Phases of Value Creation and Delivery
1 2 Developing Marketing Strategies and Plans Chapter Questions How does marketing affect customer value? How is strategic planning carried out at different levels of the organization? What does a marketing
More informationGLOSSARY OF TERMS ENTREPRENEURSHIP AND BUSINESS INNOVATION
Accounts Payable - short term debts incurred as the result of day-to-day operations. Accounts Receivable - monies due to your enterprise as the result of day-to-day operations. Accrual Based Accounting
More informationShared Value and Strategy
Shared Value and Strategy Professor Michael E. Porter Harvard Business School Shared Value Leadership Summit New York, NY May 12 th, 2015 The ideas drawn from Creating Shared Value (Harvard Business Review,
More informationTOPIC 1B: DETERMINANTS AND THEORIES OF FOREIGN DIRECT INVESTMENT (FDI)
TOPIC 1B: DETERMINANTS AND THEORIES OF FOREIGN DIRECT INVESTMENT (FDI) 1. FDI is a feature of a broader economic phenomenon referred to as internationalization. 2. Internationalization relates to the organization
More informationStrategic Use of Information Resources. Managing and Using Information Systems: A Strategic Approach
Strategic Use of Information Resources Managing and Using Information Systems: A Strategic Approach 1 Introduction This presentation enables a manager to understand the link between business strategy and
More informationContent Specification Outline
Content Specification Outline Copyright 2017 Institute of Certified Management Accountants Updated 8/25/17 Institute of Certified Management Accountants Content Specification Outline Certified in Strategy
More informationBARRIERS TO IMITATION
BARRIERS TO IMITATION Introduction- This mini-lecture focuses on the ways that companies can protect their resource and capability based competitive advantages from imitation. In other words, this minilecture
More informationWhite Paper. Taking a holistic approach to business
White Paper Taking a holistic approach to business Companies are required to take a holistic view to their business, operations and operation/automation systems Author: Tim Sowell, Invensys What s Inside:
More informationMaster Data Management for the Masses of Data
About this research note: Technology Insight notes describe emerging technologies, tools, or processes as well as analyze the tactical and strategic impact they will have on the enterprise. Master Data
More informationLecture 5 Alternatives to Vertical Integration
Lecture 5 Alternatives to Vertical Integration 1 Overview Integration and Alternative to Integration Technical vs. Agency Efficiency Double Marginalization Alternatives to Integration Tapered integration
More informationVenture Replication Workbook
INSEAD MBA 2006 How Entrepreneurs Transfer a Business Concept Venture Replication Workbook This document walks you through a systematic process of analyzing and implementing a business concept that you
More informationInternational vs. Global Competition
The Four Big Strategic Issues in Competing Multinationally Screen graphics created by: Jana F. Kuzmicki, Ph.D. Troy University Whether to customize a company s offerings in each different country market
More informationStrategic marketing. decisions, choices, and mistakes. Chapter 4: Lecture 3
Lecture 3 Chapter 4: Strategic marketing decisions, choices, and mistakes Where do we want to be? Strategic Decisions 1. Strategic decisions at corporate level -Developing mission statement, -Directional
More informationChapter 4: Internal Assessment
Chapter 4: Internal Assessment 1 Comprehensive Strategic Management Model External Audit Chapter 3 Vision & Mission Statements Chapter 2 Long-Term Objectives Chapter 5 Generate, Evaluate, Select Strategies
More informationEmily Lai BA 453. LEGO Case
Emily Lai BA 453 LEGO Case With the loss of its patent, numerous threats from rivals, and recent lawsuits, the notorious building-block toy maker LEGOs, must find a way to sustain its competitive advantage
More informationBlockchain Unleashed: Petrochemical Industry Impact
Blockchain Unleashed: Petrochemical Industry Impact 1 Business networks, wealth and markets Business Networks benefit from connectivity Participants are customers, suppliers, partners Cross geography &
More informationThe RVB help us understand and identifies three commons and costly strategic
Collis, David and Cynthia A. Montgomery (1995), "Competing on Resources: Strategy in the 1990s," Harvard Business Review, 73 (July-August), pp.118-128. As recently as ten years ago, we thought we knew
More informationInnovating Business Models: An Outside-In Approach
Innovating Business Models: An Outside-In Approach November 20, 2015 George S. Day (Wharton) Charles Baden-Fuller (Cass) 1 Full Spectrum Innovation: The Disciplined Search for Opportunities Stretch and
More informationTHE STUDY OF ISOLATING MECHANISMS AS FIRM S SUSTAINABLE COMPETITIVE ADVANTAGES
THE STUDY OF ISOLATING MECHANISMS AS FIRM S SUSTAINABLE COMPETITIVE ADVANTAGES Yi-Pei Li, National Dong Hwa University, Taiwan, pn1880@ms23.hinet.net Yuh-Yuan Tsai, National Dong Hwa University, Taiwan,
More informationOrganizational Structure. As we grow, what should our business look like? Organizational Structure. Organizational Controls.
Chapters 11 Organizational As we grow, what should our business look like? 1 Organizational Organizational structure specifies the firm s formal reporting relationships, procedures, controls, and authority
More informationPart 2 Strategic Actions: Strategy Formulation 96
Michael A. Hitt Management of strategy Concepts and cases Part 1 Strategic Management Inputs 1 CHAPTER 1 Strategic Management 2 CHAPTER 2 Analysis of the External Environment 32 CHAPTER 3 Analysis of the
More informationBackground Concepts (1/3)
Impact of Internet on Business: Internet tv Value Chain &V Value Webs Prof. Dr. Hans Akkermans Dr. Jaap Gordijn Free University Amsterdam VUA 1 The Impact of Internet on Business Reader: articles Porter:
More informationPure Monopoly. McGraw-Hill/Irwin. Copyright 2012 by The McGraw-Hill Companies, Inc. All rights reserved.
10 Pure Monopoly McGraw-Hill/Irwin Copyright 2012 by The McGraw-Hill Companies, Inc. All rights reserved. Four Market Models Characteristics of the Four Basic Market Models Characteristic Number of firms
More informationExternal and Internal Analyses. External and Internal Analyses. Nature of an Internal Audit. Key Internal Forces. Basis for objectives & strategies:
Comprehensive Strategic Management Model External Audit External and Internal Analyses Vision & Mission Statements Chapter 2 Chapter Long-Term Objectives Chapter 5 Internal Audit Chapter 4 Generate, Evaluate,
More informationChapter 1 Introduction to Pricing Techniques
Chapter 1 Introduction to Pricing Techniques 1.1 Services, Booking Systems, and Consumer Value 2 1.1.1 Service definitions 1.1.2 Dynamic reservation systems 1.1.3 Consumer value 1.2 Overview of Pricing
More informationCorporate Level Strategy and Long Run profitability
Corporate Level Strategy and Long Run profitability Chapter 7 Growth does not always lead a business to build on success. All too often it converts a highly successful business into a mediocre large business.
More informationRoss School of Business at the University of Michigan Independent Study Project Report
Ross School of Business at the University of Michigan Independent Study Project Report TERM : Fall 1997 COURSE : OB 750 PROFESSOR : Noel Tichy STUDENT : Renee Robinson TITLE : Motivating growth : a step-by-step
More informationStrategic Management Process: Strategy formulation 2.
Strategic Management Process: Strategy formulation 2. By: Prof. Dr. András s NábrN brádi PhD, MBA University of Debrecen Faculty of Ag. Economics and Rural Development Dept.: Business Management and Marketing
More informationCreating Unique Data Assets to Drive Marketing Predictions and Actions. The Second-Party Data Advantage
Creating Unique Data Assets to Drive Marketing Predictions and Actions The Second-Party Data Advantage 1 Industry Trends The second-party data movement has quickly emerged as an innovative solution for
More informationGood afternoon, welcome to our annual shareholder meeting. I am Lee Rudow, President and CEO of Transcat and I will provide an overview of the
1 Good afternoon, welcome to our annual shareholder meeting. I am Lee Rudow, President and CEO of Transcat and I will provide an overview of the current state of Transcat an our direction for FY17 and
More informationBIZ Production & Operations Management. Yonsei University School of Business
BIZ2121-04 Production & Operations Management Operations Strategy Sung Joo Bae, Assistant Professor Yonsei University School of Business Disclaimer: Many slides in this presentation file are from the copyrighted
More informationChapter 01 Page 1 of 5
Chapter 01 Page 1 of 5 Q 01_01 A 01_01 Describe the task of Marketing Research. An increased emphasis is being placed on the importance of sound managerial decision making. It is the task of marketing
More informationEdexcel (B) Economics A-level
Edexcel (B) Economics A-level Theme 4: Making Markets Work 4.1 Competition and Market Power 4.1.2 Barriers to entry Notes Contestability, ease of entry and barriers to entry: Characteristics of contestable
More informationStrategy Formulation: Functional Strategy. and Strategic Choice. Functional Strategy. Functional Strategy. Functional Strategy. Functional Strategy
STRATEGIC BUSINESS UNIT Strategy Formulation: and Strategic Choice FINANCE R&D MARKETING PRODUCTION INVENTORY /SALES PURCHASING Production Manager Product Design Models Production Run Produce to: STRATEGIC
More informationBusiness Analysis Project
Business Analysis Project Session 7 Strategic Choices Andre Samuel This Session Business Strategy Generic strategies Interactive strategies Corporate strategy and Diversification Mergers, Acquisitions
More informationCompetition in Innovation - An experimental study
- An experimental study Uwe Cantner, Werner Güth, Andreas Nicklisch, and Torsten University of Jena & Max Planck Institute for Economics, Jena, Germany Globelics Academy, Lisbon, May 27 2005 Innovation
More informationGrowth Plan. October 29, 2014
Growth Plan October 29, 2014 Safe Harbour Statement This presentation contains forward-looking statements, which express the current beliefs and expectations of management. Such statements are based on
More informationEdexcel Economics A-level
Edexcel Economics A-level Unit 3: Business Behaviour Topic 3: Market Structures and Contestability 3.3 Oligopoly Notes Characteristics of an oligopoly: High barriers to entry and exit There are high barriers
More informationBemis Company, Inc. KeyBanc Capital Markets Basic Materials & Packaging Conference
Bemis Company, Inc. KeyBanc Capital Markets Basic Materials & Packaging Conference September 14, 2011 Safe Harbor Statement This presentation includes forward-looking statements within the meaning of the
More informationCombine attribution with data onboarding to bridge the digital marketing divide
Combine attribution with data onboarding to bridge the digital marketing divide Understand how online marketing impacts offline sales Google Inc. 360suite-info@google.com g.co/360suite 1 Digital marketing
More informationE-commerce Mock-exam Questions
Chapter 1 Page 15 to 16 E-commerce Mock-exam Questions Not every product is suitable for sale online, so the way in which a website is used to market products will vary. It is useful to consider the five
More informationOptimizing ROI from your Co-op/MDF Program
Optimizing ROI from your Co-op/MDF Program Your channel marketing program can be more than a cost of doing business. Start realizing a return on your investment. This ebook covers best practices and trends
More informationENGINEERING ECONOMICS AND FINANCIAL ACCOUNTING 2 MARKS
ENGINEERING ECONOMICS AND FINANCIAL ACCOUNTING 2 MARKS 1. What is managerial economics? It is the integration of economic theory with business practice for the purpose of facilitating decision making and
More informationNCR ALOHA RESTAURANT SOLUTIONS For Quick Service Restaurants
NCR ALOHA RESTAURANT SOLUTIONS For Quick Service Restaurants For more information visit ncr.com/hospitality or contact us at hospitality.information@ncr.com Operate with efficiency. Manage the operation.
More informationINFORMATION TECHNOLOGY DEFINITIONS AND KEY MEASURES
INFORMATION TECHNOLOGY DEFINITIONS AND KEY MEASURES Version 2.0.0 THE FRAMEWORK FOR PROCESS IMPROVEMENT Experience shows that benchmarking s potential to drive dramatic improvement lies squarely in making
More informationUsing Channel Data to Manage Partner Programs
2014 Channel Data Management Survey Results Using Channel Data to Manage Partner Programs Introduction Technology manufacturers command visibility into every element of channel operations, ranging from
More informationCamp for Company. How to structure a business idea Business Model Generation: The Patterns. August 2013
Camp for Company How to structure a business idea Business Model Generation: The Patterns August 2013 Some diagrams and concepts taken from Business Model Foundry Gmbh 1 Business Model Generation 2 Business
More informationUnderstanding Operations
Understanding Operations Operations in an Organization Section 1, Sub-section 1.2 Operations Management Definition An operations system is defined as one in which: several activities are performed to transform
More informationA STUDY ON CORE COMPETENCE MANAGEMENT
A STUDY ON CORE COMPETENCE MANAGEMENT By Han-Kyoung Lee THESIS Submitted to KDI School of International Policy & Management in partial fulfillment of the requirements for the degree of MASTER OF STRATEGY
More information2-1 McGraw-Hill/Irwin. Copyright 2007 by The McGraw-Hill Companies, Inc. All rights reserved.
2-1 McGraw-Hill/Irwin Copyright 2007 by The McGraw-Hill Companies, Inc. All rights reserved. 2 hapter Competing with Information Technology How can a business use IT to compete? Competitive strategies
More informationMBA Curriculum Program Schedule
MBA Curriculum Program Schedule Click on Course Title to see Course Description Accounting ACCT 600 1 st Semester Finance FIN 620 Leadership & Ethics BUAD 625 Information Technology & Supply Chain INSS
More informationENHANCING CUSTOMER ENGAGEMENT THROUGH THE RIGHT CHANNEL
SHWETA SHARMA SUBJECT MATTER EXPERT, TRAVEL & LEISURE ENHANCING CUSTOMER ENGAGEMENT THROUGH THE RIGHT CHANNEL WNS WNS ENHANCING CUSTOMER ENGAGEMENT THROUGH THE RIGHT CHANNEL SHWETA SHARMA SUBJECT MATTER
More informationAmpco-Pittsburgh Corporation. June 28, 2016 Boston East Coast IDEAS Investor Conference
Ampco-Pittsburgh Corporation June 28, 2016 Boston East Coast IDEAS Investor Conference 2 The Private Securities Litigation Reform Act of 1995 (the Act ) provides a safe harbor for forwardlooking statements
More informationStrategy and General Management
Syllabus Strategy and General Management Managerial Economics Demand Analysis Production Function Cost Output Relations Market Structures Pricing Theories Advertising Macro Economics National Income Concepts
More informationPartnerships in Supply Chain
Partnerships in Supply Chain Choosing the right relationship Insync Supply Chain Management 2 Choosing the right relationships Key points A B What types of relationships can be observed in supply chains?
More informationCHAPTER 11: SUPPLY-CHAIN MANAGEMENT TRUE/FALSE
CHAPTER 11: SUPPLY-CHAIN MANAGEMENT TRUE/FALSE 1. Volkswagen's Rio de Janeiro plant is an excellent example of traditional supply chain management. 2. The key to effective supply chain management is to
More information<Insert Picture Here> JD Edwards EnterpriseOne Financial Management
JD Edwards EnterpriseOne Financial Program Agenda Financial Integration General Accounting Advanced Cost Accounting Accounts Payable Environmental Accounting and Reporting Accounts
More informationINTERMEDIATE MICROECONOMICS LECTURE 13 - MONOPOLISTIC COMPETITION AND OLIGOPOLY. Monopolistic Competition
13-1 INTERMEDIATE MICROECONOMICS LECTURE 13 - MONOPOLISTIC COMPETITION AND OLIGOPOLY Monopolistic Competition Pure monopoly and perfect competition are rare in the real world. Most real-world industries
More informationStrategic Management and Competitive Advantage, 5e (Barney) Chapter 2 Evaluating a Firm's External Environment
Strategic Management and Competitive Advantage, 5e (Barney) Chapter 2 Evaluating a Firm's External Environment 1) A firm's general environment consists of broad trends in the context within which the firm
More informationCASE STUDY 10 Amazon.Com: An E-Commerce Retailer
Amazon.Com Case Study CASE STUDY 10 Amazon.Com: An E-Commerce Retailer Patrick Collins, Robert J. Mockler, and Marc Gartenfeld STRATEGIC MANAGEMENT PMN6023 Prof. Madya. Dr. Hj. Hamzah Dato Hj. Abdul Rahman
More informationCUSTOMER PARTICIPATION IN SERVICES: DOMAIN, SCOPE, AND BOUNDARIES
CUSTOMER PARTICIPATION IN SERVICES: DOMAIN, SCOPE, AND BOUNDARIES MSI Working Paper (2016) Beibei Dong, Lehigh University K. Sivakumar, Lehigh University Outline Purpose of the research CP definition and
More informationB2B Omni-Channel Engagement: Challenges and Solutions from the Mid-Market Perspective
White Paper An itelligence White Paper B2B Omni-Channel Engagement: Challenges and Solutions from the Mid-Market Perspective www.itelligencegroup.com 1 A New Era of Changing Expectations for B2B Buyers
More informationCase 5 Reinventing San Miguel Corporation
Case 5 Reinventing San Miguel Corporation Analysis Prepared by Group 5: Espinosa, Melissa Katherine Francisco, Marvin Importante, Marlyn Magtibay, Roxanne Nito, Orenz Rosapapan, Jennifer Synthesis Established
More informationTotal Cost in Determining Price
Exhibit 16.1 Total Cost in Determining Price Total Sales Revenue = Reflection of sales volume and price Make a little on a lot OR Make a lot on a little How Customer Demand Affects Pricing Elasticity of
More informationOur strategy 18 NOKIA IN 2016
Our strategy 18 Business overview We are rebalancing for growth, putting Nokia at the heart of unprecedented technology demands as innovators of the global nervous system. The vision of the Programmable
More informationPromenAid. A Power Grip Solution
PromenAid A Power Grip Solution GSB CONSULTING, GOODMAN SCHOOL OF BUSINESS BROCK UNIVERSITY BRADEN DAY, CARSON BENDER, PULKIT MODI, ASHWANI JANAGAM The Issue How can PromenAid stimulate and manage growth?
More informationINFORMATION TECHNOLOGY IN THE SUPPLY CHAIN
INFORMATION TECHNOLOGY IN THE SUPPLY CHAIN Introduction Information is crucial to the performance of a supply chain because it provides the basis upon which supply chain managers make decisions. Information
More informationTransfer Pricing. 2. Advantages and Disadvantages of Decentralization
Smeal College of Business Managerial Accounting: ACCTG 404 Pennsylvania State University Professor Huddart 1. Overview An essential feature of decentralized firms is responsibility centers (e.g., cost-,
More informationLA-Z-BOY INCORPORATED
LA-Z-BOY INCORPORATED November 2017 Providing comfort to America for 90 years FORWARD-LOOKING DISCLAIMER This presentation contains forward-looking statements that involve uncertainties and risks as detailed
More informationInformation Technology Policy and Strategy
Information Technology Policy and Strategy Lecturer/Convenor: Richard Boateng, PhD. Email: richard@pearlrichards.org Office: UGBS RT18 (rooftop) The Concept of Strategy Research Methods Dr Richard Boateng
More informationUnit 4: Imperfect Competition
Unit 4: Imperfect Competition 1 Monopoly 2 Characteristics of Monopolies 3 5 Characteristics of a Monopoly 1. Single Seller One Firm controls the vast majority of a market The Firm IS the Industry 2. Unique
More informationBusiness Model Canvas. Your Value Proposition describes the bundle of products and services that create value for a specific Customer Segment.
1. Value Proposition... Your Value Proposition describes the bundle of products and services that create value for a specific Customer Segment. Your Value Proposition is the reason why customers turn to
More informationInformation Systems, Organizations, and Strategy
Chapter 3 Information Systems, Organizations, and Strategy 3.1 2010 by Prentice Hall LEARNING OBJECTIVES Identify and describe important features of organizations that managers need to know about in order
More informationEnvironmental Management & Corporate Strategy
Environmental Management & Corporate Strategy Tim Smith ESPM /MGMT 3604-5604 Now I am totally confused Three competing perspectives for today: Government (EPA/State) ill equipped to regulate significant
More informationUnit 4: Imperfect Competition
Unit 4: Imperfect Competition 1 Monopoly 2 Characteristics of Monopolies 3 5 Characteristics of a Monopoly 1. Single Seller One Firm controls the vast majority of a market The Firm IS the Industry 2. Unique
More informationExtended Enterprise Risk Management
Extended Enterprise Risk Management Driving performance through the extended enterprise October 2015 A network within a network The Extended Enterprise is the concept that an organization does not operate
More informationInfrastructure and Capital Projects
Infrastructure and Capital Projects Contents Deloitte s Capabilities in Infrastructure and Capital Projects 1 Strategy and Planning 3 Financing and Procurement 4 Project Organisation, Execution and Construction
More information2012 fast-moving consumer goods industry pricing summary Hay Group Services
2012 fast-moving consumer goods industry pricing summary Hay Group Services This summary provides descriptions, prices, and the schedule for 2012 Hay Group services offerings for the fast-moving consumer
More informationAn Introduction. Twelfth Edition. Global Edition. O GARY ARMSTRONG University of North Carolina. Q PHILIP KOTLER Northwestern University PEARSON
An Introduction Twelfth Edition Global Edition O GARY ARMSTRONG University of North Carolina Q PHILIP KOTLER Northwestern University PEARSON Boston Columbus Indianapolis New York San Francisco Upper Saddle
More informationPart I PRELIMINARY. Part II MARKET DEFINITION ASSESSING SIGNIFICANT MARKET POWER. Part IV IMPOSITION OF OBLIGATIONS UNDER THE REGULATORY FRAMEWORK
201[ ] ELECTRONIC COMMUNICATIONS (GUIDELINES ON MARKET ANALYSIS AND THE ASSESSMENT OF SIGNIFICANT MARKET POWER FOR NETWORKS AND SERVICES) (ARRANGEMENT OF GUIDELINES) Table of Contents 1. [Short Title]
More informationChapter 8 Designing Pay Levels, Mix, and Pay Structures
Chapter 8 Designing Pay Levels, Mix, and Pay Structures Major Decisions -Some major decisions in pay level determination: -determine pay level policy (specify employers external pay policy) -define purpose
More informationKeyedIn Solutions Partner Program FAQs
KeyedIn Solutions Program FAQs 1. Why should I partner with KeyedIn Solutions? KeyedIn Solutions offers a leading portfolio of robust, Cloud-based software solutions serving specialized vertical markets.
More informationWILLIAM BLAIR GROWTH STOCK CONFERENCE. June 14, 2017
WILLIAM BLAIR GROWTH STOCK CONFERENCE June 14, 2017 Safe Harbor Statement Statements made in this presentation which are not statements of historical fact are forward-looking statements and are subject
More informationUniversal Office Copiers & Printers: Worldwide Market Opportunities and Product Requirements
Universal Office Copiers & Printers: Worldwide Market Opportunities and Product Requirements Each new generation of office output technology has the potential to change the structure of the industry. Advances
More informationThe Economics of E-commerce and Technology. Competitive Advantage
The Economics of E-commerce and Technology Competitive Advantage 1 Industry vs. Firm Analysis Industry analysis looks at what determined average profitability What makes individual firms within an industry
More informationUNITS SIX (6) & SEVEN (7) International Business Strategy & Implementation
UNITS SIX (6) & SEVEN (7) International Business Strategy & Implementation Learning Objectives In this chapter, you ll learn about: 1. Strategy in international business 2. Building the global firm 3.
More informationCustomer Relationship Management for SMB s March 2007
Customer Relationship Management for SMB s March 2007 Applications Financials Manufacturing Procurement Supply Chain Mgmt. Human Capital Mgmt. CRM Business Intelligence Accelerators Partners Industry Best
More informationMorgan Stanley Conference. November 15, 2017
Morgan Stanley Conference November 15, 2017 1 Forward Looking Statements Certain statements in this release or presentation, other than purely historical information, including estimates, projections,
More informationQUICK FACTS. Implementing Business Intelligence and Retail Signal Solutions for Sony PlayStation TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES
[ Manufacturing, Enterprise Applications and Middleware Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Video and computer entertainment Global Revenue: $77.58 billion
More informationMANAGERIAL ECONOMICS THEORY, APPLICATIONS, AND CASES EIGHTH EDITION. W.Bruce Allen The Wharton School University of Pennsylvania
MANAGERIAL ECONOMICS THEORY, APPLICATIONS, AND CASES EIGHTH EDITION W.Bruce Allen The Wharton School University of Pennsylvania Neil A. Doherty The Wharton School University of Pennsylvania Keith Weigelt
More informationAgenda. Enterprise Risk Management Defined. The Intersection of Enterprise-wide Risk Management (ERM) and Business Continuity Management (BCM)
The Intersection of Enterprise-wide Risk (ERM) and Business Continuity (BCM) Marc Dominus 2005 Protiviti Inc. EOE Agenda Terminology and Process Introductions ERM Process Overview BCM Process Overview
More informationDentsu 2017 and Beyond -Innovation Reinvention-
Dentsu 2017 and Beyond -Innovation Reinvention- This document contains forward-looking statements regarding the intent, belief or current expectations of the management of Dentsu Inc. with respect to the
More informationMarket Structures. Perfect competition Monopolistic Competition Oligopoly Monopoly
Market Structures The classification of market structures can be arranged along a continuum, ranging from perfect competition, the most competitive market, to monopoly, the lease competitive: Perfect competition
More information