PHILADELPHIA GAS WORKS Temporary Staffing Services for Information Services Department RFP # Questions & Answers

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1 Q1 Q2 QUESTIONS Please confirm if we need to submit SAMPLE resumes for the positions or the ACTUAL resumes are needed. I would like to know if the due date is going to extend for this RFP as the due date is April 6, 2015 and it is very short duration to prepare the proposal. ANSWERS A1 Sample resumes of potential candidates A2 Extended to April 10, 2015 Q3 How many contracts do you intend to award? A3 To be determined based on quality of submissions received. Q4 Is there bid tabulation? A4 Proposals will be reviewed and scored by the PGW IS department Q5 How many companies are on the current list of approved vendors? A5 Sixteen Q6 How many consultants are currently on board? A6 Fourteen Q7 May we please get a word copy of the RFP document? A7 Supply Chain only sends the PDF version of the RFP. Q8 Is this a new RFP to an existing contract about to expire? A8 New RFP Q9 Q10 Is this a new RFP to an existing contract about to expire, how can we access details to the existing contract? Is this a new RFP to an existing contract about to expire, what are the changes Philadelphia Gas Works seeks in A9 A10 New RFP New RFP Page 1 of 9

2 comparison to the old contract? Q11 Section 2.5 "Applicants resumes should be sent in advance to Information Services Department, Director, and Administrative Services". Are we required to submit sample resumes now or after award of the contract? Q12 Section 4 - Are we required to fill the fields within the RFP form, or may we include the details in the same format in our proposal? Q13 May we provide consultants who are references of our employees, but haven't worked directly with us or on our projects in the past? Q14 Pg. 33. Point 3 Can subcontractors be added to the list after award of the contract? Q15 How will the proposal be evaluated? What is the percentage given to cost, overall skills as per resumes, and organizational experience? Q16 Will the proposed rate in attachment A remain the same for 4 years? Q17 Chris Enterprises, Inc. current vendor to PGW. Our Professional Services Agreement commenced on November 1, 2013 and the initial term specified in the agreement was for three (3) years (through November 1, 2016). We have a few questions with regard to the new RFP: Should we respond to the new RFP? A11 A12 Q13 A14 A15 A16 A17 Sample resumes are required when submitting the proposal to Supply Chain. Include the details in the proposal. PGW does not provide this information to proposers Page 2 of 9

3 Q18 If we are selected under the new RFP, what happens to the A18 The old agreement will be superseded by the new agreement. old agreement? (e.g. is it superseded by the new one; does it kick in after the old agreement expires 11/1/16, etc.?). Q19 If the new agreement supersedes the old one, and our rates A19 No are higher or lower in the new agreement, do the new rates affect consultants we currently have working at PGW? Q20 If we are not selected under the new RFP, will PGW still A20 honor the existing agreement? Q21 Who is the incumbent? A21 See A67 Q22 Will this be a single award or multiple vendor awards? A22 Multiple vendors may be awarded. Q23 What has been the annual spend for the past three years? A23 PGW does not provide this information. Q24 Must the vendor have an office in Philadelphia? A24 No Q Licensing; must a vendor have the license prior to A25 No, but must have it prior to commencing work under the submitting the bid? contract Q26 What is the spend breakdown by job classification? A26 PGW does not provide this information. Q27 Can you provide a list of the type of systems and technology used in your technical environment? A27 CISCO switches, routers and firewalls CISCO MDS SAN directors. Hitachi Storage CISCO, IBM and HP servers SUSE Linux, Windows 2008/2012, HP/UX 11 v1 and v3 Oracle and MS SQL Server NetIQ Identity and Access Management products Page 3 of 9

4 Lenovo Desktops Q28 Will suppliers have the flexibility in modifying Attachment A Pricing Structure Matrix? Q29 How many temporary staffing positions listed in Appendix 1 has PGW filled within the last 12 calendar months? Q30 Can PGW provide the quantity of staffing positions filled within the last 12 calendar months by Job Title listed in Appendix 1? A28 A29 A30 No Eleven Developer (4) Technical Writer (2) Network Engineer (4) UNIX Administrator (1) Q31 Q32 Q33 Q34 Do our price and quotes have to stay firm for our four year agreement? Or are we allowed to have escalators? (ie: 3% bump in 2 years) Do you want us to quote specific bill rate or bill rate ranges? Will there be one rate card for everyone? Will we be held to our quoted rates? Do you want us to write this free form under your instructions? Or do you want us to fill it out in the Adobe PDF? Do you want any financial information besides the bank reference? Are there a total number of vendors you are looking to award? A31 A32 A33 A34, prices stay firm for the duration of the contract. Quote a specific hourly rate. Once the contract is fully executed the hourly rates are firm. An attachment of hourly rates should be included in the proposal. Just what was requested in the RFP No Page 4 of 9

5 Q35 Attachment 1 A35 Both For the Ethnicity of our workforce would you be looking for the information based on the internal employees of our company, our active contractors, or both? Q36 What is the anticipated overall spend of this program A36 PGW does not provide this information. annually? Q37 Does PGW have a forecast the number of new Contract roles A37 No per year? Q38 Can staffing partners use 3 rd party corp to corp candidates or A38 must all placements be a W-2 employee of the staffing firm? Q39 How many IT contractors are active at PGW on average? A39 Varies Q40 Who is the incumbent(s) and how long were they in service A40 See question 67 of the contract? Q41 How many contract awards will be made? A41 To be determined once proposals are reviewed. Q42 Q43 Q44 Q45 What is PGW s 2014 usage and yearly spend of this contract? Are proposers required to bid on all positions (an all or nothing bid)? What specific background checks/drug screening is required? Will proposers be allowed to pass through the costs for background screenings (at no additional markup) to PGW? Are proposers allowed to submit contractual exceptions to PGW? If so, would proposers be disqualified or adversely impacted during the evaluation process? A42 A43 A44 Q45 PGW does not provide this information. The awarded agencies are responsible implementing the background investigations and the cost. Any exceptions should be provided with your proposal. Page 5 of 9

6 Q46 What are PGW s current rates? A46 PGW does not provide this information. Q47 If government-mandated costs or expenses are enacted during A47 No the contract term, will proposers be allowed to request rate increases to cover these higher rates? Q48 With respect to Affordable Care Act (ACA) costs, would A48 This is a business decision. PGW prefer these charges as a separate line item on the invoices, or instead incorporated directly into our hourly rates? Please clarify. Q49 Is there any surety/bid/performance bonds required for this A49 No contract? Q50 Due to the scope of requirements and the very tight A50 Proposal due date was extended to April 10, turnaround time required for corporate signature and documentation (as well as the bank reference letter requirement on page 20 of the RFP), could PGW please grant an extension of the response submittal deadline? Q51 Do our electronic copies need to have signatures? Or do the A51 Both original signatures on the hard copies suffice? Q52 Do you intend to award to multiple proposers or a single A52 Multiple award? Q53 Is the job positions listed in the RFP currently open positions A53 Future positions. that the vendor can fill upon being selected or are they future positions that PGW might send scopes of work to shortlisted vendors to fill? Q54 How many contractors does the IS department currently A54 Fourteen Page 6 of 9

7 Q55 Q56 Q57 Q58 Q59 Q60 have? PHILADELPHIA GAS WORKS Do you want to see sample resumes of contractors that would be placing with Philadelphia Gas Works? How many temporary contract positions that PGW anticipate come out to vendors each year? In Section you are requesting the names and resumes of personnel who would be providing consulting services. Are you asking for blinded resumes of our current contractors that are billing right now? If so, are you looking for a sample of each skill set? How many references should we list for each candidate submitted? Should we submit one candidate per skill requested? Under Section , do you require resumes for each of the position types? If required, how many are required per type? As an IT Consulting and Staffing firm, there is a possibility that the candidates that we can present as part of our response may not be available when the staffing need arises within A55 A56 A57 A58 A59 A60 Varies Sample resumes of each resource listed. At least three for each skill position. If you are focusing on specific positions only, it is suggested to submit multiple resumes.. Three resumes for each position. Q61 PGW. Would you allow substitution at that point with someone with similar experience/background? Will there be a single vendor awarded or multiple vendors awarded? A61 Multiple Page 7 of 9

8 Q62 Section are you looking for sample resumes to be A62 included in our proposal? Q63 Once the contract is awarded, what is the process for A63 Resumes are requested and reviewed by the hiring manager. reviewing candidates for positions? Q64 Are you looking for 100% onsite or is remote work A64 100% on site for each position. acceptable? Would that be specified in each open position? Q65 Are you willing/able to accept resources with H1-B, Green A65 You should check with HR. I believe we do. card and/or Permanent resident work authorizations? Q66 How is PGW currently staffing these IT positions? A66 Full time and consultants. Q67 If there is an incumbent supplier, please provide their rates. A67 You can provide the incumbent BT Consulting, LLC Christ Enterprises, Inc. Experis US, Inc Frontier Technologies, Inc. Howroyd Wright Employment Agency/AppleOne Employment Marlabs, Inc. MJDP Resources, LLC Motion Recruitment Partners, Inc. MPower Software Services, LLC New York Global Consultants Corporation Open Systems Technologies, Inc. Premier Logic RAM Tech Systems Inc. Real Soft Inc. Page 8 of 9

9 Q68 PHILADELPHIA GAS WORKS Is this a new RFP to an existing contract about to expire, what was the contract amount spent? A68 Superior Talent Resources, Inc. TriForce Consulting Services, Inc. New RFP Page 9 of 9

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