HR Excellence. Confederation of Indian Industry

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1 HR Excellence

2 HR Excellence Assessment Model 2010

3 Leadership Broad Parameters Human Resource Strategy HR Management & Processes People Knowledge & Competencies People well being & engagement Results Perception Measures Organisational Performance Indicators

4 New Recognition In addition to the regular recognition levels the company with most Innovative HR Practices will also be recognized. The companies will be asked to share these practices with the Assessment Team during Site Visit It will be in addition the scores for the other 6 parameters.

5 The applicant organisation is scored on a scale 0 to 1000 points using the CII-HR Excellence Model. The six boxes in the model correspond to the criteria, used to assess the applicant organisation s progress towards HR Excellence. The Results criterion is concerned with what the organisation has achieved and is achieving. The Enablers criteria are concerned with how the results are being achieved. Scoring System Scoring is be done as per the RADAR logic explained below: RADAR consists of four elements: Results Approach Deployment Assessment and Refinement

6 Applying RADAR Logic The following are the specific elements of the RADAR concept that should be addressed. Results : This covers with what an organisation has achieved and is achieving. In an excellent organisation the results will show favorable trends and/or sustained good performance, targets will be appropriate and have met or exceeded, Performance will compare well with others and will have been caused by the approaches. Additionally, the scope of the results will address the relevant areas. Approach This covers what an organisation plans to do and the reasons for it. In an excellent organisation the approach will be sound-having a clear rationale with well-defined and developed processes and a clear focus on stakeholders needs. The approach is to be integrated to support HR strategy and policies in line with organizational purpose and linked to other approaches where appropriate.

7 Applying RADAR Logic Deployment: This covers what an organisation does to deploy the approach. In an excellent organisation the approach will be implemented in all relevant areas in a systematic way. Assessment & Refinement: This covers what an organisation does to assess and review both the approach and the deployment of the approach. In an excellent organisation, the approach and its deployment will be subject to regular measurement and learning. Output from measurement and learning will be used to identify, prioritise, plan and implement improvement.

8 Assessment Process Submission of Application Submission of Application Submission of Application. Potential applicants apply for the HR Excellence Assessment Process. Selection of Assessors Selection of Assessors Selection of Assessors. Senior Managers from Industry who have been trained in the CII Excellence Assessment process are selected as Assessors. Assessment, Consensus Scoring and Site Visit Assessment, Consensus Scoring and Site Visit. Assessor team is appointed for each applicant. Assessors individually list strengths / opportunities for improvement and score in their own time. Team assembles at site to reach consensus score followed by the Site Visits to check the Validity of application and clarify issues. Applications are re-scored and reports finalized. Typically the whole process lasts for 3 to 4 days. Feedback Report Feedback Report Senior Assessors (leaders of the Assessment team) write Feedback Reports to all applicants identifying the strengths/opportunities for improvement. Score-ranges are also given for each criterion. On request, Senior Assessor visits applicant to discuss feedback report.

9 Objectives of Site Visit Better understanding of the maturity level of Approaches / Deployment / Analysis Clarity of understanding, level of commitment and involvement of Leaders and People Degree of integration of various Approaches Confirmation of key performance / practice data Gain a feel of ambience of the organisation

10 Agenda for the Site Visit Interaction with top management team Visit to Plant / Office facilities Interactions with people across the organisation and at different levels Examination of data / reports Study and understand the innovative HR practices (new parameter)

11 Thank You

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